Lesley Fishwick

Northumbria University · School of Life Sciences

The number of people turning to the Internet to meet their various health needs is rising. As the prevalence of this form of e-health increases, so the issue of trust becomes ever more important. This chapter presents a brief overview of e-health and describes how and why people are using the Internet for health advice and information. In order to...

The number of people turning to the Internet to meet their various health needs is rising. As the prevalence of this form of e-health increases, so the issue of trust becomes ever more important. This chapter presents a brief overview of e-health and describes how and why people are using the Internet for health advice and information. In order to...

Increasing numbers of people are turning to the Internet for health advice despite reports that sites vary in terms of their quality. How do they decide whether or not to trust the advice they find online? A staged model of trust development is proposed and tested here in a longitudinal study in which fifteen women faced with decisions concerning t...

In recent years the number of health related websites has increased dramatically and so have concerns regarding the quality of online information. The sheer volume of sites and the variety of information available have left health consumers potentially with greater choice but it is not clear whether these online changes are reflected in user behavi...

Traditionally health advice has been anchored in face-to-face settings but increasingly patients are using the Internet for their health advice needs. This means that patients are now offered inconsistent advice from a range of sources and must determine which sites to trust and which to reject. To understand how consumers make these choices, 13 pa...

The number of people turning to the Internet to meet their various health needs is rising. As the prevalence of this form of e-health increases, so the issue of trust becomes ever more important. This chapter presents a brief overview of e-health and describes how and why people are using the Internet for health advice and information. In order to...

Trust in E-services: The tremendous growth of the Internet is successfully making a variety of e-services a part of citizens everyday life. E-services such as: Web-banking, Web shopping, e-learning, e-healthcare, and e-government, are available in most countries around the world. Trust in E-Services: Technologies, Practices and Challenges provides...

Trust is a key factor in consumer decisions about website engagement. Consumers will engage with sites they deem trustworthy and turn away from those they mistrust. In this paper, we present a framework for understanding trust factors in web-based health advice. The framework is derived from a staged model of trust and allows predictions to be made...

This paper describes changes in the use of e-health services over a 5-year period. It compares findings from two large-scale questionnaire studies undertaken in 2000 and 2005. Key changes in usage and trust practices are noted with patients "acting as scientists" using web sites to test out theories regarding their health. Future analyses regarding...

This paper adopts a narrative perspective on the study of mid-life experiences in sport. Different types of stories about sporting mid-life are identified and discussed. Drawing upon the concept of narrative mapping, the potential of these stories to serve as narrative maps for those approaching mid-life is considered. Data from an interview study...

How do people decide which health websites to trust and which to reject? Thirteen participants all diagnosed with hypertension were invited to search for information and advice relating to hypertension. Participants took part in a four-week study engaging in both free and directed web searches. A content analysis of the group discussions revealed s...

Do different design and information content factors influence trust and mistrust of online health sites? Fifteen women faced with a risky health decision were observed while searching the Internet for information and advice over four consecutive weeks. In some sessions their searches were unstructured, whilst in other sessions they were directed to...

Report of a small case study looking at a parental perspective on current MMR information and advice online.

This study uses a process-tracing methodology to examine qualitative aspects of the person-place relationship. Eighteen participants completed a series of decisions concerning intentions to visit outdoor recreation sites. Each participant ‘thought-aloud’ during the decision-making process and described thoughts and feelings that influenced their de...

Typescript. Thesis (Ph. D.)--University of Illinois at Urbana-Champaign, 1990. Vita. Includes bibliographical references (leaves 165-170). Photocopy.