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Leona Chandra Kruse

Leona Chandra Kruse
Information Systems

Psychology, Entrepreneurship, and Management Information Systems
Studying emerging digital technologies and sociotechnical phenomena and co-designing the digital futures we desire

About

37
Publications
32,820
Reads
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903
Citations
Citations since 2017
29 Research Items
890 Citations
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Introduction
Professor of information systems, AE at the European Journal of Information Systems, managing editor of ais-inpractice.org, and executive committee member of the AIS special interest group in pragmatism. Passionate about human-centered design, multisensory digital experience, design knowledge reuse, and digital creativity. Docentship in responsible innovation and design from the University of Jyväskylä.

Publications

Publications (37)
Article
Full-text available
Open-acess paper: https://journals.sagepub.com/doi/pdf/10.1177/02683962221096860 ================================================================== Wine tasting is a multisensory collective activity because it involves other senses in addition to sight and hearing. The importance of these multiple senses for wine tasting makes it more challenging t...
Article
Full-text available
This essay derives a schema for specifying design principles for information technology-based artifacts in sociotechnical systems. Design principles are used to specify design knowledge in an accessible form, but there is wide variation and lack of precision across views on their formulation. This variation is a sign of important issues that should...
Article
Full-text available
(https://aisel.aisnet.org/jais_preprints/37) This paper investigates how information systems design professionals use design principles (extracted from a prior design science research project) in a new design situation. We do this by capturing think-aloud protocols from experienced design professionals who are given access to potentially useful des...
Conference Paper
Full-text available
Representation theory conceives of information systems (IS) as providing faithful representations of focal real-world phenomena, such as goods, processes, or services. Some digital artifacts, however, create alternate realities, representing phenomena that are neither observable nor exist outside those artifacts (e.g., video games or virtual worlds...
Article
Full-text available
This paper reports on the results of a design science research (DSR) study that develops design principles for information systems (IS) that support organisational sensemaking in environmental sustainability transformations. We identify initial design principles based on salient affordances required in organisational sensemaking and revise them thr...
Preprint
Full-text available
Large language models like ChatGPT are increasingly used by people from all age groups. They have already started to transform education and research. However, these models are also known to have a number of shortcomings, i.e., they can hallucinate or provide biased responses. While adults might be able to assess such shortcomings, the most vulnera...
Conference Paper
Full-text available
Experiential offerings such as spirits tastings, craft workshops, creative meal preparation, or relaxation and wellness activities are difficult to digitalize because they rely on hedonic multisensory stimulation through interactions with experiential artefacts (e.g., spirits), spaces (e.g., a cellar), or actors (e.g., a tasting leader) to create v...
Article
he main protagonist in Kazuo Ishiguro’s latest novel is Klara, an artificial friend whose existential goal is to be children’s companion. Some aspects of this fictional narrative have begun to gradually enter our daily lives. Products reminiscent of Klara are available abundantly on the market: smart toys, adaptive learning applications, and compan...
Conference Paper
Full-text available
Abstracting and formalizing knowledge collected throughout a design science research (DSR) project is important to inform the design of future artifacts. Design principles are one of the prevailing forms to capture design-relevant knowledge and guide both research and practice to build new artifacts. Although today's DSR projects are often agile an...
Article
Download link: https://aisel.aisnet.org/cais/ ==============================================================================================The main protagonist in Kazuo Ishiguro’s latest novel is Klara, an artificial friend whose existential goal is to be children’s companion. Some aspects of this fictional narrative have begun to gradually enter...
Article
Full-text available
Scholars acknowledge that achieving societal impact should be a key aim of research. However, societal impact usually becomes tangible only long after research completion, so that scholars can hardly report its evidence in a research article, if it is to be published in a timely manner. Interventionist research methods that involve engagement with...
Article
Full-text available
Digital agents with human-like characteristics have become ubiquitous in our society and are increasingly relevant in commercial applications. While some of them closely resemble humans in appearance (e.g., digital humans), they still lack many subtle social cues that are important for interacting with humans. Among them are the so-called microexpr...
Chapter
Design principles capture prescriptive design knowledge to guide design science researchers and design professionals in their design works. In the context of a transdisciplinary team, design principles can also be a powerful vehicle to bridge knowledge barriers and facilitate collaboration among team members with different backgrounds and expertise...
Conference Paper
Full-text available
The development of design principles is an important ingredient in design science research. Design principles capture and formalize lessons learned from a situational design endeavour to guide both academics and practitioners alike in build-ing similar artefacts. Although the development procedure is highly iterative and creative, it requires a cer...
Article
The UN COP26 2021 conference on climate change offers the chance for world leaders to take action and make urgent and meaningful commitments to reducing emissions and limit global temperatures to 1.5 • C above pre-industrial levels by 2050. Whilst the political aspects and subsequent ramifications of these fundamental and critical decisions cannot...
Conference Paper
Full-text available
This essay reports the results of a reflective study to explore the question: where do… design principles come from? While a consensus is slowly emerging about the structure and content of design principles, the origins of design principles remain open to scholarly explorations and debates. Scholars have suggested, and speculated about several path...
Chapter
This essay reports the results of a reflective study to explore the question: where do… design principles come from? While a consensus is slowly emerging about the structure and content of design principles, the origins of design principles remain open to scholarly explorations and debates. Scholars have suggested, and speculated about several path...
Conference Paper
Full-text available
When formulating prescriptive design knowledge in design science research (DSR), we usually reflect on our vision of created artifacts, relevant design decisions, and what we have learned throughout the design process. Seldom do we attempt to extract prescriptive knowledge from existing and widely acknowledged artifacts in the manner of ex-post fac...
Chapter
When formulating prescriptive design knowledge in design science research (DSR), we usually reflect on our vision of created artifacts, relevant design decisions, and what we have learned throughout the design process. Seldom do we attempt to extract prescriptive knowledge from existing and widely acknowledged artifacts in the manner of ex-post fac...
Conference Paper
Full-text available
We review existing system-based solutions to the growing problem of technostress. Based on an analysis of 102 digital applications for stress management, we find several significant limitations in the approaches of these tools and sparse evidence of their effectiveness in dealing with technostress. Thereafter, we propose a blueprint for an autonomo...
Conference Paper
Full-text available
This paper contributes to the understanding of the role of collaborative tools and objects in the emergence and support of shared leadership, which has been associated with positive team dynamics and innovative outcomes. We draw on ideas from the recent discourse on viewing leadership as a practice that involves human actors and material or technol...
Chapter
Even though the practice of integrating evaluative features into software has long been applied in commercially available software, it is still underrepresented in the Information Systems (IS) community. This paper presents a framework for embedded evaluation support. We are aware of the challenges of evaluation of socio-technical systems and take...
Presentation
Design principles are used to convey design knowledge in the information systems field. To facilitate the application of design principles they need to be reusable, and this reuse often in-volves modification and re-combination. But what are appropriate properties of the formulation of design principles that support their reusability including modi...
Conference Paper
Studying a digital phenomenon involves dealing with mystery, due to the increased opaqueness of the underlying digital technologies. Inquiring into mysteries, however, requires common grammars and vocabularies that at the same time promotes creative discourse. This also implies a call for strategies to cope with the general reluctance to embrace co...
Conference Paper
Full-text available
Recent discourse in the Design Science Research community addresses the necessity to accumulate and reuse design knowledge. However, design methods are complex and so are the traditional ways to document design knowledge. Inspired by the high business and academic impact of Business Model Canvas, we argue that a single-page portrayal of nine design...
Conference Paper
Full-text available
Designing can be viewed as a collective activity that accumulates and reuses knowledge over time and, in the information systems field, such knowledge often takes the form of design principles. While design principles are now a predominant from to capture, accumulate, and reuse design knowledge, their reusability cannot be taken for granted. In thi...
Article
Full-text available
This paper reports on a panel discussion at the pre-ICIS 2015 Workshop on Green Information Systems on the current state and future perspectives of SIGGreen—the Association of Information Systems’ special interest group on green information systems—and of green information systems (green IS) research in general. Over the past years, IS scholars hav...
Conference Paper
Full-text available
Even though the practice of integrating evaluative features into software has long been applied in commercially available software, it is still underrepresented in IS community. This paper presents a framework for built-in evaluation support. We seek to incorporate the idea of 'the self-evaluating artifact' into the design science research (DSR). W...
Conference Paper
Full-text available
Digital technologies are ubiquitous and innovation lies in recombination of modules and different architectural layers: content, service, network and device. Consequently, we witness the upsurge of digitalization in our everyday lives. From a researcher’s perspective, this alters both the research site and the research process. Even though digital...
Conference Paper
Full-text available
This paper reports on the results of a study that investigates how design principles are used in design practice. Design principles have become the predominant way to capture abstract knowledge about the design of information systems (IS) artifacts—and as design science researchers, we expect that practitioners will use these outcomes of our work....
Preprint
Full-text available
This paper attempts to describe the transformation in the way the motorcycle taxi (ojek) is used and managed in a developing country. Using sociotechnical lenses, the roles of ICT in the transformation are unfolded and analysed. The paper also addresses the threat to oversimplification of the phenomenon due to black boxing the notions of “ICT” and...
Article
Full-text available
In the IS discipline, the formulation of design principles is an important vehicle to convey design knowledge that contributes beyond instantiations applicable in a limited context of use. However, their formulation still varies in terms of orientation, clarity, and precision. In this paper, we focus on the design of artifacts that are oriented tow...
Conference Paper
Full-text available
This paper reports on an action design research study that aims to identify design principles for information systems (IS) that allow for sensemaking in the context of environmental sustainability transformations. Green e-community is presented as a prototype that instantiates a set of initial design principles and provides the foundation for subse...

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