Lazar Rusu

Lazar Rusu
Stockholm University | SU · Department of Computer and Systems Sciences

Ph.D. in Management, Docent
I am professor at Department of Computer and Systems Sciences, Stockholm University, Sweden.

About

112
Publications
43,029
Reads
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942
Citations
Citations since 2016
44 Research Items
737 Citations
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120
Introduction
I am Professor in Computer and Systems Sciences with a specialization on IT Management at Department of Computer and Systems Sciences (DSV), Stockholm University, Sweden. I have over 35 years of industrial and academic experience in the area of information systems/information technology. My current research interests is in Business-IT Alignment, IT Governance, IT Outsourcing, and Digital Transformation.
Additional affiliations
September 2002 - December 2005
KTH Royal Institute of Technology
Position
  • Senior Researcher

Publications

Publications (112)
Chapter
Digital transformation has been an interesting concept from the organizational perspective for a long time. The benefits of a successful digital transformation can take your organization into the next step by providing an increased organizational growth, aid market reachability by penetrating new and exciting markets, or enable your business operat...
Article
Researchers and practitioners have found culture to be very important to digital transformation. However, despite the widespread consensus about the importance of culture in successful digital transformations, only a limited number of studies have explicitly focused on the cultural aspects in digital transformation in small and medium-sized compani...
Conference Paper
Three-decades long IS research suggests that Information Technology (IT) alignment is regarded as one of the pervasive issues among researchers and practitioners. Given the current dynamic business environment, organisations need to foresee external changes and make necessary adjustments (i.e., they need to be agile) while attempting to achieve and...
Article
The cloud archetype is fundamentally dynamic for both service customer and service provider. From the provider's perspective, resources are removed and/or added irregularly and urgently together with updating of service level agreements (SLAs). However, this dynamical behavior makes contracting sophisticated. Yet, there is a lack of knowledge on ho...
Article
Full-text available
Several predictions show an increase in Cloud Computing (CC) in the coming years. The risks in CC relationships can jeopardize the CC services; therefore, this research has looked to find the risk factors in CC relationships in public organizations in Sweden. A survey research strategy has been applied and the data was collected through interviews...
Article
Cloud computing is used to a greater extent in today’s organizations and enables organizations to obtain on-demand network access to IT services. When cloud computing is adopted in an organization, the IT governance becomes more challenging, because organizations need to address business and IT-related processes as well as managing risks and mainta...
Article
Full-text available
Digital transformation is a sine qua non in the business operations in private and public sector organizations. However, in achieving digital transformation in public organizations of significance importance are the cultural barriers. Previous studies on the barriers in digital transformation have mainly focused on private organizations, and less a...
Conference Paper
Full-text available
IT alignment in public organisations is considered to be one of the missing pieces in the otherwise rich research area in the IS domain. Researchers also criticise the lack of studies addressing practical issues related to IT alignment, particularly in public organisations. One such area of concern is the contradictory findings of prior studies on...
Chapter
IT alignment, even though extensively researched in the last decades, remains to be challenging. Previous studies are criticised for two reasons. First, the majority of the studies focus on the conceptual debate, while practical issues that have implications on IT alignment are overlooked. One of these issues is the influence of organisational stru...
Chapter
Business-IT Alignment (BITA) is still one of the top management concerns in many organizations due to its strategic benefits. Researchers have highlighted the importance of understanding the significance of BITA in improving organizational performance and gaining competitive advantage. BITA is a dynamic process, and organizations need to adjust it...
Chapter
Relationship management in IT Outsourcing (ITO) is widely accepted as a prerequisite for a successful ITO. However, there is still a need for understanding the important factors that contribute to a successful ITO relationship in large companies in Sweden. Therefore, this study wants to address this knowledge gap. The studied companies are the larg...
Article
Business-IT alignment (BITA) continues to be a top management concern for the last ten years. Moreover, organizations mangers are still looking to understand the barriers between the status of alignment and misalignment. The barriers in BITA differ from a business area to another and particularly the authors have not found any research studies conc...
Article
The social dimension of alignment plays an important role in business-IT alignment (BITA). The study aimed to get in-depth knowledge of barriers in BITA by identifying and analyzing factors that inhibit alignment from the social perspective using as case study the Ministry of Energy and Mineral Resources (MEMR) of the Republic of Indonesia. Based o...
Conference Paper
Full-text available
For the last four decades, the alignment of business and IT strategies also referred to as business-IT alignment (BITA), has been recognised as one of the top concerns for leaders. The current digital transformation journey undertaken by most organisations, however, triggered a new approach to planning and executing business and IT strategies as we...
Chapter
Information technology governance (ITG) is one of the top challenges of managers today and culture in different level can have an important role while implementing IT governance. This is a new and significant issue, which has not been investigated deeply. This paper sets out to provide a systematic review of the literature, focusing on the role of...
Chapter
This chapter presents the results covering the three research goals. The results are including the developed method for assessing the risk in ITO, the important relationship factors and success factors in ITO.
Chapter
This chapter presents the contributions, limitations of this research and recommendations for future research.
Chapter
In this chapter are described IT outsourcing services, IT outsourcing types, total versus selective IT outsourcing, single versus multiple providers, and how to select IT outsourcing provider. Additionally, this chapter includes the theories in IT outsourcing used in this research and also the risks, relationships and success factors in IT outsourc...
Chapter
This chapter presents the definition of Information Technology Outsourcing (ITO), the importance and trends in ITO, the research problem, goals, and motivations including the delimitations of performing research in ITO in large companies.
Chapter
This chapter describes the research process that includes the applied research strategies and methods used for achieving the research goals. The activities performed for achieving research goal 1 (a method for risk assessment in ITO), and research 2 (to identify the important factors in the ITO relationship) have been performed in large companies,...
Book
This book addresses the buying organizations' perspective on risks, relationships and success factors for accomplishing a successful IT Outsourcing (ITO). Today’s landscape in ITO is complex and these perspectives are important in ITO and therefore there is still a need for it to be further explored. Furthermore the studies concerned the risks, rel...
Article
Full-text available
Business-IT alignment (BITA) continues to be important for organizations and has received a considerable attention during the last 25 years from academic research. The organizational size has already been found to affect business-IT alignment but there are still a fewer research studies exploring BITA in small and medium enterprises (SMEs) compared...
Article
The ability to detect and respond to change with ease, speed, flexibility and dexterity – referred to as agility – has become a necessary ability for almost any IT organization. In fact today’s IT organizations need to deliver products and services faster and in a more agile manner than before. Despite its importance, there is a lack of research on...
Article
Full-text available
The lack of adoption of eGovernment by citizens has been cited to be one of the reasons for failures of most eGovernment initiatives. A systematic literature review was conducted to shade light on the current status of the research in this area with a focus on the research goals, research design, research strategies, scientific theories used and re...
Article
A company has to operate with flexibility and cost-efficiency due to the continuously competitive business environment. Nowadays, cloud computing (CC) plays an essential part in flexibility and cost-efficiency of IT infrastructure. Companies using CC have to know how different types of contracts and their terms, modes of relationships, contract qua...
Article
Full-text available
Despite being one of the widely researched topics, information technology governance (IT governance) in the context of public organizations is less explored. A systematic literature review is conducted to provide an overview of the current status of the research area and propose future research directions. Databases indexing the reputable journals...
Article
Full-text available
Despite the long list of cumulative research, business-IT alignment remains to be evasive for practitioners and researchers. As organizations continue to spend a significant amount of their resources on IT to improve the variety and quality of services, achieving and maintaining business-IT alignment is a timely issue. Studies indicate that organiz...
Article
Full-text available
Business-IT alignment (BITA) continues to attract the interest of researchers and practitioners. Literature review reveals that the focus of past studies was investigated BITA mostly at (1) strategic level, in (2) private and commercial organisations, and in (3) developed countries. Thus, making a generalisation from these findings is difficult. Th...
Article
Full-text available
In today's complex organizations, IT governance is an important managerial challenge. IT governance deals with decisions and responsibilities concerning IT. There are many factors influencing IT governance. One factor that has remained relatively unexplored by academic research is that of organizational culture. This research explores the influence...
Chapter
Managers face enormous challenges today to plan the decision rights and responsibilities in order to reach desired IT behaviors which are aligned with business objectives of organizations. This is known as IT governance and is ranked as one of the firms' top concerns. Not surprisingly, it is crucial for organizations to find the affecting factors o...
Article
There is an extensive scientific research on the disadvantages of losing competencies in IT Outsourcing (ITO). In this study we have looked exclusively at “tacit” knowledge (knowledge that is hard to transfer to another person practically or in writing) and a analyzed the skill lose in ITO in a medium-sized, governmental agency in Sweden. The tacit...
Chapter
Information Technology (IT) is widely used in organizations and managers continue to struggle with how to govern IT. IT governance concerns the decision rights and division of responsibilities to achieve value from IT investments. Any IT governance approach is incorporated into a given organizational structure. However in the particular context of...
Chapter
IT alignment is one of the widely researched topics in the information systems research area and continue to be a top management concern. However, IT alignment in the context of public organizations is still less explored. A systematic literature review is conducted to provide an overview of the current status of the research in this area and the p...
Article
Full-text available
Information technology governance (ITG) is one of the top challenges of managers today and culture in different level can have an important role while implementing IT governance. This is a new and significant issue, which has not been investigated deeply. This paper sets out to provide a systematic review of the literature, focusing on the role of...
Article
Information Technology Outsourcing (ITO) has generated considerable interest within Information Systems (IS) research as a consequence of its benefits in terms of cost efficiency and freedom to focus on core capabilities. This study covers the area of ITO in the public sector, specifically, in Swedish Municipalities where ITO has become a mainstrea...
Chapter
Managers face enormous challenges today to plan the decision rights and responsibilities in order to reach desired IT behaviors which are aligned with business objectives of organizations. This is known as IT governance and is ranked as one of the firms' top concerns. Not surprisingly, it is crucial for organizations to find the affecting factors o...
Conference Paper
Full-text available
In today's complex organizations, IT governance is an important managerial challenge. IT governance deals with decisions and responsibilities concerning IT. There are many factors influencing IT governance. One factor that has remained relatively unexplored by academic research is that of organizational culture. This research explores the influence...
Article
Full-text available
For more than a decade Business-IT alignment (BITA) has been constantly ranked among the top-ten management issues for IT leaders. Many organizations value the advantages obtained when they are able to align their business and IT strategies. Although considerable models and frameworks have been developed to support organizations in their quest of a...
Article
In many research studies on IT project development process, the authors have noticed that different frameworks are used for this purpose. In fact, many companies choose specific frameworks to run their IT projects based on project type and face dissimilar problems during the execution. In this research the authors are presenting a framework for IT...
Article
Business-IT alignment continues to remain a top management concern. Regardless of ample research, achieving and sustaining business-IT alignment remains challenging to organization's management. To this day, the influence of organizational politics remains unstudied in the light of business-IT alignment. By performing a case study in a large organi...
Conference Paper
Full-text available
The application of Information Technology Governance (ITG) was motivated by the private sector in the 90s, as a way to achieve excellence, provide new services, and increase profitability of IT investments. Therefore the organizations from the public sector has shortly followed those from the private sector realizing the benefits of having an effec...
Article
There are still many organizations that face difficulties in achieving business/IT alignment. Prior research has focused on the positive impact of alignment on overall business performance, while the barriers in achieving business/IT alignment were largely unexplored, especially in regards to the social dimension that refers to the people involved...
Article
Full-text available
Researchers and practitioners have argued on the importance of business-IT alignment (BITA) for organizations to maximize the business value of IT. As a result, a vast number of BITA models have been designed to support organizations in achieving, assessing and maintaining BITA. These models focus on different components (i.e. concepts/aspects of a...
Article
Full-text available
In research, many barriers to BITA are presented based on different theoretical frameworks. However, these barriers are studied either from a pure theoretical perspective or with limited empirical scope. This consequently hinders the achievement of BITA in organizations. In this paper the practitioners view of barriers to BITA are investigated aimi...
Article
Small businesses make up for 99.4% of Swedish enterprises and can be benefited by successful implementation of e-commerce. This study finds the challenges that these enterprises face in the adoption and implementation of ecommerce during pre and post adoption phases. Most of the earlier research in the relevant field focuses only on the e-commerce...
Conference Paper
IT Outsourcing (ITO) is used widely by Multinational Companies (MNCs) as a sourcing strategy today. ITO relationship between service buyer and provider then becomes a crucial issue in achieving expected objectives. This research sheds light on the influence of organizational culture (OC) of the buyer company on its ITO relationship with the provide...
Conference Paper
In research, many barriers to BITA are presented based on different theoretical frameworks. However, these barriers are studied either from a pure theoretical perspective or with limited empirical scope. This consequently hinders the achievement of BITA in organizations. In this paper the practitioners view of barriers to BITA are investigated aimi...
Book
Computer technology provides the opportunity for innovation and progress in the daily operations and initiatives of corporations. Despite the positive elements of integrating technology into the workplace, corporations continue to struggle with the challenges created by rapid technological advancements. Modern Techniques for Successful IT Project M...
Chapter
In this chapter, the Success Factors (SFs) for IT Outsourcing (ITO) are explored. The research literature has a bias towards large companies, neglecting medium-sized companies. Moreover, no comparative studies regarding the SFs were found related to the size of companies. These circumstances force medium-sized buyers to turn to practitioner literat...
Conference Paper
Full-text available
Even though there is a big established IT outsourcing market, one can witness considerable amount of failed projects there. It is proven that good relationships between an outsourcing recipient and a provider contribute to the outsourcing success whereas less successful relationships increase the cost of outsourcing. The research in this area is mo...
Conference Paper
Information technology (IT) is not only beneficial for the private sector but has a lot to offer for the public sector as well. However, most of the studies in IT outsourcing relationships consider only the private sector and do not pay attention to the public sector. In this context, the research has looked to determine the influential factors in...
Conference Paper
It is important to have an understanding of culture in different level when implementing IT governance. IT governance aims to define decision rights and responsibilities to reach desirable behaviors that direct the organizations for value delivery from IT investments. There is a lack of knowledge on how cultural issues can play a role in IT governa...
Article
In public sector organizations, the use of Information information technology (IT) has become important for sustaining and extending public service delivery. This has resulted in critical dependency on IT, which calls for a focus on effective IT governance. Accordingly, the success factors for effective IT governance must be determined and adhered...
Article
Managers face enormous challenges today to plan the decision rights and responsibilities in order to reach desired IT behaviors which are aligned with business objectives of organizations. This is known as IT governance and is ranked as one of the firms’ top concerns. Not surprisingly, it is crucial for organizations to find the affecting factors o...
Conference Paper
Full-text available
Organizational culture continues to be cited as one of the most important factors for organizations’ success in an increasingly competitive and IT-driven global environment. Given the fact that organizational culture has an influence all over the organization, the complexity of its nature is increased when considering the relationship between busin...
Conference Paper
Full-text available
For continuous improvement and innovation in business processes, prioritizing processes is one of the top strategic decision-making tasks for chief information officers and business executives. However, most of the methods for prioritizing process improvement initiatives pay little attention to analysing the characteristics of processes. In additio...
Conference Paper
Chief Information Officers (CIOs) face great challenges in prioritizing business process improvement initiatives due to limited resources and politics in decision making. We developed a prioritization and categorization method (PCM) for supporting CIOs’ decision-making process. The method is designed in a collaborative research process engaging CIO...
Article
Full-text available
The strategic importance of information technology (IT) in today’s organizations and dependence on IT to support e-government strategies have increased the interest in IT Governance (ITG) in public sector organizations. From this perspective, this paper examines ITG practices in a public organization in Ghana (that has a responsibility to mobilize...
Chapter
Full-text available
The strategic and innovative deployment and use of information and communication technologies (ICT) is important to development and the attainment of the millennium development goals (MDGs). Previous studies have suggested that ICT-based trade facilitation promotes development through better integration into global markets. Through an interpretive...
Article
Full-text available
A growing number of countries are adopting e-government to deliver greater operational efficiency, cost savings and transparency. The current wave of globalization and the integration of the world economy have intensified international trade volumes. Thus, the prospect of development through trade has driven some countries sub-Saharan Africa to ado...
Conference Paper
Full-text available
IT governance is crucial for managers to regulate the decision rights and responsibilities that the desired IT behaviors and business objectives are aligned with each other. Additionally, culture in national, organizational or group level can play a role in IT governance and this role is rarely explored in academic research. This paper provides a l...
Conference Paper
Full-text available
IT project development is a crucial point for the success of any IT organization however delays and increasing costs jeopardize the fulfillment of the business goals. Different research studies on IT project development process confirm that one individual framework is not appropriate for all types of applications. However, reality shows that many c...
Conference Paper
Full-text available
Many business-IT alignment (BITA) models have been designed to support organizations in achieving, assessing and maintaining alignment between business and IT. These models focus on different components and emphasize different perspectives. This makes it difficult for practitioners to choose appropriate BITA models given organization at-hand. In th...
Article
In this paper the Risk Factors (RFs) in IT Outsourcing (ITO) theories from a service buyer perspective are explored. A comparative study about how Transaction Cost Theory (TCT), Core Competency Theory (CCT) and Agency Theory (AT) cover the RFs has been performed. A framework describing, how the theories cover the RFs has been developed and tested u...
Article
Globalization has affected the organizations in many aspects such as structure, architecture, internal/external strategies and sourcing management. Outsourcing is one of the recent business strategies used to provide IT needs via external agents. The relationship between the service buyer and provider companies is a constituent playing a significan...
Book
This book constitutes the proceedings of the 4th World Summit on the Knowledge Society, WSKS 2011. The 90 revised full papers presented were carefully reviewed and selected from 198 submissions. The papers address issues such as information technology, e-learning, e-business, cultural heritage, e-government.
Article
The increasing competition on the market means that multinational companies (MNCs) as well as many other organizations must take advantage of business improvements. This research addresses the critical success factors (CSFs) for the service receiver of IT outsourcing (ITO). It delivers a limited number CSFs that, with a correct implementation, can...
Conference Paper
Full-text available
Relationship management in IT Outsourcing (ITO) is today an important concern in many organizations. In the review of research literature regarding relationship management in IT outsourcing we have found a lot research on best practices but not on key factors. Therefore our research goal has looked to find the key factors in managing IT outsourcing...
Book
This book constitutes the proceedings of the 4th World Summit on the Knowledge Society, WSKS 2011, held in Mykonos, Greece, in September 2011. The 90 revised full papers presented were carefully reviewed and selected from 198 submissions. The papers address issues such as information technology, e-learning, e-business, cultural heritage, e-governme...
Conference Paper
Full-text available
As IT is gaining its importance in today's competitive business environment, alignment of IT with business goals and objective is becoming essential in the industry as well as in higher education. Business-IT alignment can be described as the harmony between the business unit and the IT unit in organizations. This is also an essential part of the S...
Article
Information Technology Outsourcing (ITO) is well spread among large Multinational Companies (MNCs) in Europe, and it is expected to increase even more. The authors’ focus is the service buyer company who needs a well working relation with its ITO supplier for handling emergent issues, daily operation and events that have not been foreseen. In the l...
Article
Business-IT alignment (BITA) has gained attention during the past few years. As a result, a number of theoretical models that can be applied as supportive tools for assessing different components of BITA have been developed. However, most of these efforts have been produced either in Anglo-Saxon Countries or rooted in the experiences gained from th...
Article
Full-text available
Business-IT alignment BITA has gained attention during the last decade. As a result, a number of theoretical models that can be applied as supportive tools for assessing different components of BITA have been developed. However, most of these efforts have been produced in different countries and they ignore the factor that's subjected to change due...
Article
This paper explores which factors contribute to a strong, IT Outsourcing (ITO) relationship. Therefore, a conceptual model has been developed and tested in four Major National Companies (MNCs), who have outsourced their IT and additionally, their IT service providers have been studied. All the involved contracts have multibillion SEK (the Swedish c...
Conference Paper
The research in this paper has looked to find the barriers that small enterprises in Sweden have faced in the implementation of the e-commerce during pre and post adoption phases. Taking four small enterprises as case studies the paper is presenting the post adoption barriers faced by these enterprises that are currently using e-commerce. The outco...
Article
Purpose The purpose of this paper is to analyse the effect of critical success factors (CSFs) on information technology (IT) governance performance in public sector organizations in a developing country such as Tanzania. Design/methodology/approach Based on a previous study and a further literature review, a research model was developed for analys...
Chapter
The purpose of this case study research is to study the strategic role that information technology (IT) plays in two subsidiaries located in Egypt and Sweden of a multinational company having a federal organization structure. By using a well-established evaluation framework and a widely accepted model, we examine two important aspects of the strate...