Lauren Josie Thomas

Lauren Josie Thomas
University of South Wales · The South Wales Business School

Doctor of Philosophy in Business Management
Investigating technology-enabled information sharing behaviours.


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I'm a Senior Lecturer in Marketing at the University of South Wales. My research interests include social media, social commerce, sharing commerce, and the sharing economy. I also conduct research into pedagogy related to the marketing discipline. My previous work has used both qualitative and quantitative methods, as appropriate to the research question. ORCID: 0000-0002-6195-2545.


Publications (3)
Full-text available
While there are a significant number of large and successful fashion brands accessible online, there has been a notable rise in the number of entrepreneurial online-only fashion retailers. These retailers are leveraging their social commerce capabilities for the co-creation of economic value and social value. Research is growing in terms of both co...
Conference Paper
Full-text available
A growing body of literature has examined the influence of social media upon customer equity. Stemming from a social customer relationship management perspective, this research aims to find factors which could be relevant to customer equity in the area of online fashion brand's social media through qualitative inquiry. Focus group research reveals...


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