
Kritya BunchongchitMahidol University | MU · Mahidol University International College
Kritya Bunchongchit
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Introduction
Publications
Publication (1)
This study investigates the perception of passengers on airport service attributes, using data from the Skytrax Airport Review websites. Overall, a total of 7,358 reviews were collected from the website, together with other related passenger data, namely review headers, passenger types, rating scores of airport attributes and the overall rating. Si...