Khaled Nawaser

• Lecturer-Researcher at Arvandan Non-profit Higher Education Institute

There is a noticeable gap in reviews about the overarching intellectual structure of literature on social robots in aged care. Most reviews focused on the intended benefits of social robots in specific contexts, such as companion robots for dementia or assistive robots for elderly individuals with unique challenges, while neglecting the unintended...

In this paper we try to shed lights on the impact of digital products and artificial intelligence on the marketing methods in the manufacturing and service sectors in Germany. Digital products have revolutionized marketing methods by providing various tools and platforms such as social media advertising, data analytics, etc. Logistic regression is...

The present study aims to investigate the effect of a software-based mind map for educational design in the electrical engineering students' learning level development. The qualitative phase of the research featured deductive method of content analysis while the quantitative phase was characterised by a quasi-experimental design. The analytical fra...

The COVID-19 pandemic has led to an increased prevalence of digital gaming among children and adolescents. However, research shows that excessive gaming can result in addiction and contribute to mental health issues. This study employs a bibliometric approach to analyze 510 publications on digital game addiction and mental health from Scopus. Tools...

Over the past two decades, issues such as environmental degradation, growth of anti-globalisation sentiments, and demand for innovation and creativity in public and private sectors have emerged as prominent global organisational problems. These developments have led to a growing interest in the concept of sustainability, which many human resource m...

Research growth in organizational behavior research, has increased the importance of paying attention to anti-citizenship behaviors. The current research with the aim of quantitative combination, has examined the results of research in effect of underlying factors of organizational anti-citizenship behaviors using meta-analysis method and CMA2 soft...

Nowadays, technological innovation capabilities support competitive advantage, and the survival and development of modern organizations accordingly depend on the knowledge and applications of such innovations. Nevertheless, the link between various aspects of the dynamic technological capability of many organizations is not still clear. Meanwhile,...

This paper aims to model electric vehicle purchase intention among Generation Y consumers in an emerging market. Furthermore, the impact of perceived usefulness, attitude, subjective norms, perceived behavioural control, price value, perceived risk, environmental self-image, and infrastructure barrier on the intention to purchase electric vehicles...

This study aims to investigate the factors that impact e-banking services adoption during COVID-19 pandemic. Results verify that e-service quality, perceived usefulness of technology, positive E-WOM, perceived ease of use of e-banking service, concern about carbon footprint, and eco-friendly technology have a positive and significant relationship w...

The present research aims to investigate the determinants of e-wallet continuance usage intention in Malaysia using extending Technology Continuance Theory (TCT) via examining four variables, namely price benefit, trust, habit, and operational constraints. This paper adopts a quantitative approach to collect data with non-probability sampling using...

Despite the leadership literature involving a spread spectrum of relevant frameworks to explain leadership behaviors, there is still an ever-increasing demand for more conceptual transparency in leadership styles, characteristics, and their impacts on members and organizations. This study aims to systematically review and identify all the leadershi...

This study investigates the factors that affect the user’s intention to use dashcam in Malaysia. This study examines the quantitative relationship of intrinsic as well as extrinsic factors such as personal innovativeness, perceived uniqueness, perceived usefulness, perceived ease of use, attitude, perceived behavioral control, social influence, pri...

The evidence on the predictors of mental health in the COVID-19 pandemic has revealed contradictory findings, which prevent effective screening for mental health assistance. This study aims to identify the predictors of mental health issues, specifically examining age as a nonlinear predictor. Based on a survey of 474 adults using snowball sampling...

This study proposed a model to examine the impact of various leadership styles on knowledge management. This case study identified the best leadership style, which can affect the key factors of the knowledge management success. The statistical population was composed of all staff of the Pars Khodro Company headquarters in Iran, in which 226 people...

Purpose Manufacturing sectors are identified to be of the foremost importance expected to increase Malaysia's GDP contribution to the Eleventh Malaysia Plan (11th MP). The present study aims to examine the effects of intellectual capital and entrepreneurial orientation (EO) on knowledge sharing in manufacturing SMEs. The impact of intellectual capi...

Purpose Healthcare staff operate at the forefront of the fight against COVID-19 and hence face enormous physical and mental pressures. We aim to investigate healthcare staff’s mental health issues and the associated predictors during the COVID-19 pandemic. Specifically, this paper aims to identify some unique predictors of healthcare staff’s mental...

Abstract The aim of the present study is to investigate the effect of green innovation on sustainable ‎performance by analyzing the mediating role of strategic learning.The research method is ‎applied in terms of purpose and data collection The statistical population included the ‎managers of 293 small and medium companies active in the field of ch...

Background: Healthcare staff are the forefront of fight against COVID-19 and they are under enormous pressure due to the fast growth in the number and severity of infected cases. This creates their mental issues such as distress, depression and anxiety. Exploring healthcare staff's mental health during the pandemic contributes to improving their pe...

The emerging body of research on the predictors of mental health in the COVID-19 pandemic has revealed contradictory findings, which prevent effective psychiatry screening for mental health assistance. This study aims to identify the predictors of nonsomatic pain, depression, anxiety, and distress, especially focusing on age as a nonlinear predicto...

This study reports the physical health, mental health, anxiety, depression, distress, and job satisfaction of healthcare staff in Iran when the country faced its highest number of total active COVID-19 cases. In a sample of 304 healthcare staff (doctors, nurses, radiologists, technicians, etc.), we found a sizable portion reached the cutoff levels...

This study reports the physical health, mental health, anxiety, depression, distress, and job satisfaction of healthcare staff in Iran when the country faced its highest number of total active COVID-19 cases. In a sample of 304 healthcare staff (doctors, nurses, radiologists, technicians, etc.), we found a sizable portion reached the cutoff levels...

This study analyzes the antecedents and consequences of employees’ psychological resilience in the workplace. We first examined the three dimensions of social capital (structural, relational and cognitive) effects on employees’ psychological resilience. Then, we tested the effects of psychological resilience on employees’ positive work attitudes. A...

Customer capital has attracted a great deal of attention among marketing scholars in recent years. This study explores at first the links between customer capital with firm innovativeness (i.e., the ability to generate new ideas and actions within firms) and customer response speed (i.e., the ability to respond to the customers’ needs immediately)....

Real options reasoning provide an appropriate platform for firms to change incrementally. Dynamic capabilities are the renewing and regenerative capabilities that enable firms to change their operating processes incrementally and radically. The two distinct concepts of dynamic capability and real options reasoning have received notable attention fr...

Purpose In order to learn more about the antecedents of strategy at the top management team’s (TMT) level, the purpose of this paper is to investigate the effects of TMT cultural intelligence on corporate entrepreneurship strategy. Then, the authors examine how TMT’s ambiguity tolerance mediates this relationship. Design/methodology/approach The...

Employees creativity has been recognized as a crucial part of an organization’s ability to be innovative. To know which factors contribute to employee involvement in creative work, in this paper, we first examine the effects of corporate social responsibility (CSR) to employees. Moreover, we study the employees’ positive work attitudes and their in...

In this paper, we investigated the effect of customer relationship management initiation on firms marketing information and then we tested how these two factors accelerate idea generation (innovativeness) within small sized firms. We tested these relations by using original data from 103 Iranian small sized firms. Results indicate that customer rel...

n this paper, we investigated the effect of customer relationship management initiation on firms marketing information and then we tested how these two factors accelerate idea generation (innovativeness) within small-sized firms. We tested these relations by using original data from 103 Iranian small-sized firms. Results indicate that customer rela...

Hydrological processes modelling is difficult but an important affair. These processes are caused by the parameters' interaction effects for which the large number of parameters and also their interactions lead to a complicated system. To design water resource systems, it is needed to predict the hydrological factors such as temperature, river's fl...

Today, knowledge is an integral part of the organisations success. It is a fact that in cultural organisations intellectual capital and intangible assets are critically important. If development procedures of knowledge in the contemporary society have been studied carefully then it is concluded that today's post-industrial society is an information...

Strategic management and marketing research has shown that market orientation and organizational learning can each separately enable small- and medium-size enterprises (SMEs) achieve competitive advantage. The literature is less clear, however, on how the joining of those capabilities might help SMEs not only edge out their competition but also sus...

Organizational citizenship behavior is an individual and voluntary behavior that is not designed directly by formal reward system. Nevertheless, it causes increase in effectiveness and efficiency of organization performance. This study aims to evaluate and analyze relationship between organization citizenship behavior and profitability of branches...

The organizational justice and commitment have an important influence on the entrepreneurial organization. It is argued that a firm’s entrepreneurial level depends not only to how an employee judges the behavior of the organization but also the degree to which an employee experiences a 'sense of oneness' with their organization. This paper investig...

Inventory items are usually grouped into two categories. The first category includes items which constitute the major portion of inventory value but have little diversity. However, the second category contains a great diversity of items which are less valuable than the items in the first category in general. Thus, using a method of inventory contro...

Why managers in electronic commerce investment projects should pay attention to real options logic when they operate in unpredictable environment? Whether existing of real options’ reasoning in these kinds of investments led to better performance and enables firms to manage, handles uncertainty and risk effectively, and minimizes any unexpected res...

Organizational culture and strategy are linked because organizational strategy can be devised by studying theorganizational culture in place. In other words, organizational strategy is influenced by the culture set in theorganization. Organizational culture and strategy are often part of the major contributing factors to how far abusiness will proc...

The aim of this study is the investigation of the relationship between organizational support and job satisfaction with degree of employee's organizational commitment in Mellat bank. The research methodology is descriptive survey and three standard questionnaires were utilized including (Aizenberger understand support questionnaire, Hantington, Hac...

Women entrepreneurship is a process which has vital role in continuity, development and growth of national and even global economy. Thus, necessity of laying appropriate foundation and atmosphere for logical support including financial, moral, cultural, research and scientific for these people, is felt more in our country. Despite a significant inc...

CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization's decision-making process to retain long-term and profitable relationships with its customers. Knowledge has been increasingly recognized as a key strategic resource in every firm's success. This paper gives...

The present research paper studies “the relationship of types of culture and the execution of organizational excellencies based on the EFQM model in government organizations” in which its results are analyzed and interpreted generally. The required data for this research have been collected from 311questionnaires containing questions of personal de...

In recent years, concurrent with steep increase in the growth of higher education institutions, improving of educational service quality with an emphasis on students’ satisfaction has become an important issue. The present study is going to use the Failure Mode and Effect Analysis (FMEA) in order to evaluate the quality of educational services in V...

Modeling is a modern concept that enables the audience to analyze and understand components. Policy making models can describe complexity of what happening in real world in a simple and conceivable form. These models are considered as tools for clarifying thinking about policies and each one examines this issue with a special approach and from a sp...

The concept of competitiveness has considered by many researchers and governments over the last decade andmany studies have been done about this subject. At the same time since 1979, World Economic Forum (WEF) haspublished annual Global Competitiveness Reports for enabling national economies to achieve sustainedeconomic growth and long-term prosper...

The organizational vision as one of the key concepts of strategic management is significant in determining the organization ideal condition in the future. A static and inflexible outlook towards the changing future will cause to some essential problem for organizational vision. This research tries to study and analyze the most important factors tha...

The extensive use of web technology provides an opportunity for business and trade in order to use the Internet as a powerful instrument in customer relationship management (e-CRM). One of the major aims of companies which are facing investment expenses related to e-CRM is to upgrade the level of customer's satisfaction. Due to this fact, this ques...

The topic of perceived risk and uncertainty helps in facilitating the perception of consumers' attitude toward marketers. The main aim of this study is to explore the effect of consumers' perception of risk and uncertainty on the rate of using internet banking as a new service and enhancing knowledge scope in this area. Examined risk and uncertaint...

Nowadays, entrepreneurship is considered as an effective strategy and a milestone in multi-lateral development of countries. Preparing backgrounds for developing entrepreneurship requires presenting entrepreneurial teachings and skills on one hand and necessitates understanding and removing its obstacles and challenges as well as establishing appro...

Customer Relationship Management (CRM) is a fundamental facet of an organization, encompassing the philosophy and mission of organized business that is engaged with a well-knit customer-focused knowledge base and pervasive communications. It is more than software or process, and equal to a culture of gaining and keeping value customers, delivering...

Nowadays, increasing competition is forcing car manufacturers to pay much attention to satisfying customers, by providing strong after-sales services. After-sales services are a potential source of competitive advantage for car manufacturers. It is noteworthy to point out that after-sales services play a key role in supporting marketing activities...

With the market shift toward customer-oriented approach, many corporations have invested heavily in customer relationship management systems. These systems can be implemented only through information technology (IT) and by utilizing knowledge management capabilities. Today, customer knowledge is the signboard of organization's policy makings and th...

Micro, Small and medium enterprises (MSMEs) as the most common form of enterprises in many countries are very significant for the development of their market economies. They are the main creators of the new working places and they present a vital core of the market economy. The experiences of well-developed countries show that the sector of Micro,...

In this research, we address the following questions that are becoming increasingly important to managers in automotive industries: is there a relationship between customer service and product quality with customer satisfaction and loyalty in the context of the Indian automotive industry? If yes, how is the relationship between these four variables...

With an impressive history of small form development policy, in post-Independence India MSMEs (Micro, small and medium enterprises) dominate the industrial scenario through its contribution to generation of employment and income as also tackling the problem of regional disparities. Policymaking in the entrepreneurship field is complex and messy. Ma...

The mobile-Government (m-Government) is one of the most important concepts that have been in the top consideration for the last decades. The purpose of the m-Government is to provide a suitable and reliable infrastructure for citizens to access services easily. It also provides better opportunities to people to participate in social events and acti...

The last several years saw the rise of Customer Relationship Management (CRM) as an important business approach. CRM is a widely-implemented strategy for managing a company's interactions with customers, clients and sales prospects. Its objectives are to increase profitability, revenue and customer satisfaction. To achieve CRM, a companywide set of...

Human resources are invaluable assets for firms desiring to achieve Knowledge Management (KM) goals and improve of Organizational Performance (OP). So Training of Human Resources (THR), KM and OP are believed to be the essential of success in business. Different results in literatures declare KM affects organizational performance positively. But th...

Today's world is changing at a startling pace. Political and economic transformations seem to be occurring everywhere-as countries convert from command to demand economies, dictatorships move toward democracy, and monarchies build new civil institutions. These changes have created economic opportunities for women who want to own and operate busines...