Kevin Teoh

• PhD
• Senior Lecturer at Birkbeck, University of London

Objective. A global and systematic review of the available evidence examining the cost of work-related stress would yield important insights into the magnitude and nature of this social phenomenon. The objective of this systematic review was to collate, extract, review, and synthesize economic evaluations of the cost of work-related stress to socie...

Purpose To use Social Exchange Theory (SET) to examine a model where supportive (SMB) and unsupportive (UMB) manager behaviors interact to predict employees’ engagement, job satisfaction and turnover intention. Design/methodology/approach A cross-sectional online survey collected data from 252 UK based employees of a global data management company...

A growing literature now exists examining the relationship between organizational justice and employees' experience of stress. Despite the growth in this field of enquiry, there remain continued gaps in knowledge. In particular, the contribution of perceptions of justice to employees' stress within an organizational context of uncertainty and chang...

Purpose: We tested for direct and indirect effects that performance-based reimbursement (PBR) in primary care has on perceived individual and organizational quality of care, and the role of illegitimate tasks and moral distress as potential mediators. Method: We used results from the Longitudinal Occupational Health survey in Healthcare Sweden w...

Background The deteriorating psychosocial work environment among healthcare workers in Sweden, influenced by demanding working conditions and resource constraints, affects individual well-being and patient care quality. Healthcare workers, including physicians, registered nurses, and nursing assistants, often work interdependently and share workpla...

https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2024.1514074/abstract

Over recent decades the use of smartphones for work purposes has burgeoned both within and beyond working hours. The aim of the study was to conduct a scoping review to explore the association between the use of smartphone technology for work purposes in off-job hours with employees’ self-reported work-life conflict. Arksey and O’Malley’s methodolo...

Introduction There is growing evidence within the healthcare sector that employee investigations can harm individuals involved in the process, an organization’s culture and the delivery of its services. Methods This paper details an intervention developed by an NHS Wales organization to reduce the number of its employee investigations through an o...

The stressors experienced by medical professionals can impair work outcomes. Psychological capital (PsyCap) promotes favourable results and negatively predicts adverse events. The aim of this review was to investigate the association between PsyCap and work-related outcomes among doctors. Here, work outcomes were categorised as ‘inward-facing’ i.e....

Extant research suggests the effectiveness of Occupational Health Psychology (OHP) interventions depends on their design in the broader organisational context. While the field recognises that pre- and posttest evaluation do not sufficiently capture the complex dynamics around OHP interventions, complex multi-level OHP interventions are still scarce...

Background The deteriorating psychosocial work environment among healthcare workers in Sweden, influenced by demanding working conditions and resource constraints, affects individual well-being and patient care quality. Healthcare workers, including physicians, registered nurses, and assistant nurses, often work interdependently and share workplace...

Background Evidence attests a link between junior doctors’ working conditions and psychological distress. Despite increasing concerns around suicidality among junior doctors, little is known about its relationship to their working conditions. Aims To (a) establish the prevalence of suicidal ideation among junior doctors in the National Health Serv...

Background Having to make life and death decisions while managing the anxiety of patients and family members, sometimes in hostile environments, makes medicine a high-stress job. This can be compounded by work-life imbalance. These pressures can negatively impact work-related outcomes namely health and well-being, attitudes and performance. Psychol...

Doctors in training experience stress, as they balance the demands of working and studying at the same time. As evidenced by reports of suicides among trainee doctors, it is clear that the level of stress they experience is dangerously high. Long working hours, which can lead to exhaustion, burnout, and time taken away from meaningful activities an...

In Victoria, Australia, the introduction of a new state Mental Health Act (MHA) in 2014 resulted in changes to the workload and type of work undertaken by trainee psychiatrists. In addition to long working hours, workload intensity is most often cited by trainees as a factor that leads to fatigue, with trainees often taking work home or doing overt...

Legal sector organisations face mounting pressure to protect and promote lawyers’ well-being. However, knowledge is fragmented, hindering research and practice development. Our review investigated current conceptual understanding and empirical evidence of contextual influences. We systematically mapped the global scholarly and grey literature publi...

Background During national lockdowns in response to the COVID-19 pandemic, previously office-based workers who transitioned to home-based teleworking faced additional demands (e.g., childcare, inadequate homeworking spaces) likely resulting in poor work privacy fit. Previous office research suggests poor work privacy fit is associated with lower we...

Objectives Studies have demonstrated an association between doctors’ perceived working conditions, and their psychological well-being and patient care. However, few have examined inter-relationships among these three domains, and even fewer using longitudinal designs. Using meta-analytical structural equation modelling, we tested longitudinal relat...

Background Doctors, including junior doctors, are vulnerable to greater levels of distress and mental health difficulties than the public. This is exacerbated by their working conditions and cultures. While this vulnerability has been known for many years, little action has been taken to protect and support junior doctors working in the NHS. As suc...

Objectives This paper explored the self-reported prevalence of depression, anxiety and stress among junior doctors during the COVID-19 pandemic. It also reports the association between working conditions and psychological distress experienced by junior doctors. Design A cross-sectional online survey study was conducted, using the 21-item Depressio...

Aim To use the Delphi technique to identify and prioritize recommendations for research and practice to improve the mental wellbeing of nurses and midwives in the United Kingdom (UK). Background Although there is evidence that self‐reported mental wellbeing among nurses and midwives in the UK is poor, interventions have not adequately considered t...

Work-related psychosocial hazards are recognised as a key priority in the future of work. Even though European Union (EU) legislation requires employers to assess and manage all types of risks to workers’ health and safety associated with all types of hazards in the work environment, it does not include clear reference to psychosocial risks and wor...

Objective This systematic review aims to synthesise existing evidence on doctors’ personal, social and organisational needs when returning to clinical work after an absence. Design Systematic review using Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines. Data sources AMED, BNI, CINAHL, EMBASE, EMCARE, HMIC, Medline, P...

Growing evidence attests to the importance of doctors’ psychosocial working conditions in relation to the provision of good quality patient care. However, few studies have explored the mechanisms of this relationship, including the role of work-related well-being as a mediator. Even fewer have done so from a multilevel perspective with organization...

Rising reports of poor mental health and well-being in lawyers across multiple jurisdictions, notably the United States of America, Australia, and the United Kingdom (UK), have led to a growing international focus on this topic. Yet there remains a paucity of empirical data on the well-being of solicitors practising in England and Wales. Framed by...

Objectives This paper reports findings exploring junior doctors’ experiences of working during the COVID-19 pandemic in the UK. Design Qualitative study using in-depth interviews with 15 junior doctors. Interviews were audio-recorded, transcribed, anonymised and imported into NVivo V.12 to facilitate data management. Data were analysed using refle...

Two important aspects must be accounted for when discussing the mental health of first responders and, in particular, their report of post-traumatic stress symptoms (PTSS). The first concerns the provision of quantitative data from longitudinal study designs, the second concerns the sophistication of the work-related model used to frame such studie...

It is essential to understand how teachers cope with stress and how this affects their well-being as teachers work in very demanding environments. The study employed the transactional model of stress and coping as a theoretical framework to investigate the relationship between the Psychological Capital dimensions (self-efficacy, hope, resilience, a...

Objectives This paper reports findings identifying foundation and junior doctors’ experiences of occupational and psychological protective factors in the workplace and sources of effective support. Design Interpretative, inductive, qualitative study involving in-depth interviews with 21 junior doctor participants. The interviews were audio-recorde...

Objectives This paper reports findings exploring work cultures, contexts and conditions associated with psychological distress in foundation and junior doctors. Design Qualitative study using in-depth interviews with 21 junior doctor participants. The interviews were audio-recorded, transcribed, anonymised and imported into NVivo V.11 to facilitat...

Introduction Doctors’ wellbeing is postulated to mediate the relationship between their working conditions and patient care although few studies have tested this. Even fewer have incorporated a multilevel perspective that considers the antecedents of quality of care at the hospital level. This study draws on the job demands-resource model to test t...

Approaching occupational health psychology from a Healthy Healthcare perspective is important to generating new knowledge on the necessary pathways or interventions that could retain healthcare workers, and to maintain or positively influence the quality of healthcare service delivery. This book with relevant research, therefore, aims to: (i) intr...

Current developments and challenges in healthcare create the need to develop new research agenda for occupational health psychology that emphasize the investigation of integrative perspectives, linking worker health and well-being to quality of patient care and the organization of healthcare services. The aim of this special issue, on the topic “He...

Over the past 50 years, the way that law is practised has undergone a substantial transformation. Several related factors are suggested to have influenced this change, including global commercialization, rapid technological advances, and increased regulation of legal services. These socioeconomic forces converged on legal professions worldwide over...

Background: Studies into the mental health of firefighters have primarily focussed on individual factors (e.g. biological and psychological factors). Little is known about how exposure to traumatic events and psychosocial and organizational work factors influence firefighters' mental health despite the evidence that these are important for employe...

Although healthcare worker well-being is posited as a mediator between organisational factors and patient care, there has been little empirical examination of this. Moreover, nearly all off of this research investigates such relationships at the individual level, ignoring the fact that factors at the departmental, organisational, sectoral, and nati...

Expecting happier and healthier staff to provide better care may make intuitive sense, but this is not always the case. This chapter highlights the complexity of the relationship between healthcare staff wellbeing and patient care, and we introduce the “happy-productive worker” hypothesis which postulates that happy and healthy workers are more pro...

Estimates of the economic burden on society posed by work-related violence are important and often highly cited sources of evidence; typically used to substantiate arguments for prevention. However, such sources of information are generally poorly understood and seldom critiqued outside the disciplines of health economics and public health. The obj...

Numerous reports advocate improving doctors’ working conditions as an important part of initiatives to enhance the quality of patient care. However, the research literature is not clear on this underlying relationship. This systematic review examines the evidence on the relationship between the working conditions perceived by doctors and the qualit...

PiPA and the Department of Organizational Psychology at Birkbeck, University of London, set out to investigate the link between caring responsibilities and career progression in the performing arts to inform necessary steps for a collective approach to increasing business resilience by supporting the carer and parent workforce in the industry. Thi...

PiPA and the Department of Organizational Psychology at Birkbeck, University of London, set out to investigate the link between caring responsibilities and career progression in the performing arts to inform necessary steps for a collective approach to increasing business resilience by supporting the carer and parent workforce in the industry. This...

A new study commissioned and funded by the Louise Tebboth Foundation has revealed that UK doctors are at greater risk of work-related stress, burnout and depression and anxiety than the general population. The incidence of suicide, especially among women doctors and for GPs and trainees, is also comparatively high. The report, entitled ‘What could...

Objectives The objectives of this study are twofold. First, to examine the direct effect of psychosocial work characteristics (as measured by job autonomy and work-related pressure) in relation to self-reported psychological morbidity symptoms and early retirement intentions among a sample of hospital consultants in the National Health Service (NHS...

Background: The high prevalence of burnout and depression among doctors highlights the need to understand the psychosocial antecedents to their work-related well-being. However, much of the existing research has been atheoretical, operationalized a narrow measurement of well-being, and predominantly examined such relationships at the individual le...

Understanding the economic impact of psychological and social forms of workplace aggression to society could yield important insights into the magnitude of this occupational phenomenon. The objective of this systematic review was to collate, summarize, review and critique, and synthesize the cost of psychosocial workplace aggression at the individu...

Although she has conducted research in several areas, Christina Maslach is best known for her pioneering work on ‘burnout’. It’s a concept with great academic and popular appeal as it captures a common experience among employees, especially those working within the helping professions. Gail Kinman and Kevin Teoh interviewed Professor Maslach at the...

Many of the most serious challenges that teachers face through their work in schools are related to violence, bullying and harassment among their students. Indeed, together, these challenges have come to define a growing literature in the psychological and educational sciences. This literature encompasses both physical and psychological variants of...

This article reviews the PsyPAG-funded workshop which introduced participants to secondary data research in psychology. This was held on 2nd December, 2015 at Birkbeck, University of London.

Working conditions, particularly long working hours, have always attracted significant discussion within the medical profession. More attention was drawn to this topic earlier this year when a medical officer was killed in a road accident after being on-call. Much of this discussion is typically based around personal and anecdotal experience. But w...

In this December issue of the Occupational Health Psychologist, Kevin Teoh makes some light-hearted observations on the psychosocial working conditions of Santa Claus.

Ree, Carretta, and Teachout (2015) raise the need for further investigation into dominant general factors (DGFs) and their prevalence in measures used for the purposes of employee selection, development, and performance measurement. They imply that a method of choice for estimating the contribution of DGFs is principal components analysis (PCA), an...

A prospective registered protocol for a systematic review on the impact of doctors' working conditions on the quality of care provided.

A Chinese proverb contends that ‘fish rot from the head’, implying that those at the top of organisations have a disproportionately high impact on it. In the wake of a series of hospital scandals, issues of governance and the capability and actions (or failure to act) of those at the top of the NHS have highlighted the role those in board level pos...

Work-related stress is expensive. Tackling stress and psychosocial risks can be viewed as too costly, but the reality is that it costs more to ignore them. Stress affects performance and leads to absence from work. If prolonged it may result in serious health problems such as cardiovascular or musculoskeletal diseases. All this comes at a cost. Thi...

Calculating the costs of work-related stress and psychosocial risks Literature review Whilst there is growing evidence suggesting that, in general, work-related stress comes with significant financial costs, data showing the actual nature of the financial burden of work-related stress and psychosocial hazards for employers and societies remains li...

Following the landmark publication of the Francis Report on 6 February 2013, the result of a public inquiry into Mid Staffordshire NHS Foundation Trust, the monumental task of implementing its recommended culture change within the NHS has dominated the healthcare policy landscape. Indeed, more recently Francis has launched an independent review int...

Full text at: https://oshwiki.eu/wiki/Job_satisfaction:_evidence_for_impact_on_reducing_psychosocial_risks