Kevin Kelloway

Kevin Kelloway
Saint Mary's University | SMU

Doctor of Philosophy

About

222
Publications
327,505
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19,639
Citations
Citations since 2017
46 Research Items
8414 Citations
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201720182019202020212022202302004006008001,0001,2001,400
201720182019202020212022202302004006008001,0001,2001,400
201720182019202020212022202302004006008001,0001,2001,400

Publications

Publications (222)
Article
The increasing societal awareness of employee mental health issues, especially within the ongoing COVID-19 pandemic, has led to a great deal of research examining the occupational predictors and outcomes of mental ill health. The consequences of employee mental illness can be significant to organizations, whereas providing employee mental health re...
Article
Although managers may not be aware of it, research suggests that 20%-30% of employees may be working while experiencing chronic pain. In this article, we review what is known about chronic pain and how it is experienced in the workplace. We argue that chronic pain is an issue that organizations need to deal with and we make specific recommendations...
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Virtually every employee will experience bereavement and grief at some point in their careers, but organizations are often ill-prepared to support grieving employees. Little empirical work has been conducted on the experience of grief in the workplace, and this study answers calls for research on the subject. We interviewed bereaved employees (N =...
Article
We evaluated an individually focused version of the CLEAR IDEAS framework for innovation training. One hundred fifty online participants were randomly assigned to either an idea generation training (IDEAS), idea generation plus idea implementation training (CLEAR IDEAS), or a control group. Post‐test ratings of the quality of ideas produced and pre...
Article
https://hbr.org/2021/07/when-someone-on-your-team-has-chronic-pain
Article
en The R.I.G.H.T. leadership model prescribes five specific behaviours for leaders in organizations to create psychologically healthy workplaces. The aim of this paper was to develop and validate a scale to measure the R.I.G.H.T. leadership behaviours. Collecting data from three samples across two studies (N = 108, N = 233, N = 420), we examined th...
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Chronic pain is broadly defined as pain persisting for more than three months. Although chronic pain is a commonly studied topic in many fields, very little is known about the work experiences of employees experiencing chronic pain beyond return-to-work studies. This current study explored how full-time employees with severe chronic pain (N = 13) e...
Article
Introduction: The purpose of this study is to explore the relationship between parents' work-related injuries and their children's mental health, and whether children's work centrality - the extent to which a child believes work will play an important part in their life - exacerbates or buffers this relationship. Method: We argue that high work...
Chapter
Drawing on existing research, we propose a definition and context for understanding physical intimidation and bullying in the workplace. Defined as comprising physical acts or verbal statements that result in the target individual feeling physically threatened, we suggest that physical intimidation and bullying have largely fallen outside the defin...
Article
The majority of research examining individual antecedents of workplace deviance, also known as counterproductive work behavior, has focused on the big five personality variables: conscientiousness, agreeableness, neuroticism, extraversion, and openness to experience. Counterproductive work behavior has also been linked to the dark triad, a constell...
Article
The majority of research examining individual antecedents of workplace deviance, also known as counterproductive work behavior, has focused on the big five personality variables: conscientiousness, agreeableness, neuroticism, extraversion, and openness to experience. Counterproductive work behavior has also been linked to the dark triad, a constell...
Article
The purpose of this study was to create and validate a short workplace-specific measure of the Dark Tetrad (i.e., narcissism, Machiavellianism, psychopathy, and sadism) that could be used by researchers, practitioners, and organizations. In Study 1, a two-wave longitudinal design (T1: N = 416; T2: N = 209) was used to develop and evaluate a 22-item...
Article
We examined the role of shop stewards’ union citizenship behaviours in the transmission of their attitude of union loyalty to rank-and-file union members. We hypothesized that union members (N = 1138) assimilate shop stewards’ (N = 312) union loyalty by observing their participation behaviours. Data on shop stewards´ union behaviours were both self...
Article
We conducted 3 studies to investigate how poor quality sleep relates to work injuries. First, using a sample of employed people living in the United Kingdom (N = 4,238; Study 1), we found that poor quality sleep was related to more frequent workplace injuries via negative affect rather than cognitive failures. Second, we again compared parallel pat...
Chapter
Structural equation modeling is a multivariate analytical technique that allows researchers to build complex models and estimate relationships using a series of linear equations simultaneously. This entry provides a brief background for structural equation modeling and its applications.
Chapter
Workplace assault refers to physical attacks that target workers on duty. In some sources, threats of a physical attack are also included in the definition of the workplace assault. This entry introduces the problem of assault in workplaces and presents findings regarding the causes and consequences of being assaulted at work. Finally intervention...
Chapter
Workplace sexual harassment refers to the unwanted attention in sexual or gender-related nature which intimidates, humiliates, or offends employees in the workplace. This entry details findings pertaining to the prevalence, causes, consequences, and prevention of problematic workplace sexual harassment.
Article
en Mental health is an issue of increasing concern to both individuals and organizations in Canada. The articles presented in this special issue present several approaches to dealing with workplace mental issues and highlight the need for more research in this area. In particular there is a pressing need for evaluative research to, identify which s...
Article
Mental health issues are extremely common in the developed world, with as many as one in five people experiencing a mental illness every year. There are a host of negative outcomes for both organizations and individuals with mental health problems. One strategy that previous research has shown to be effective in reducing stigma around mental illnes...
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For managers to successfully support employee access to mental health resources, they must first be able to recognise if and when an employee may need help. To manage employees effectively, managers must be able to recognise changes in employees’ work behaviour that may indicate when an employee is struggling at work. In study 1, we develop and est...
Article
Mental health problems are among the costliest issues facing organizations in the developed world. In response to the mounting burdens surrounding poor employee mental health, many organizations have introduced mental health promotion programs and resources (e.g., employee assistance programs). Despite the rise in available options, very few employ...
Article
Purpose A critical assumption of the organizational leadership literature is that leaders want to engage in effective leadership behaviors (Gilbert and Kelloway, 2014). However, leaders may vary in their motivation to be effective in a leadership role, leading to different levels of performance. Drawing on self-determination theory, the authors ad...
Article
Objective: The current study investigated the buffering effect of positive social exchanges at work on the way workplace aggression and violence, both verbal and physical, affect individual well-being and commitment to the organization. Method: We collected survey responses from staff working in long-term care facilities (N = 723) about their exper...
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LEADS in a Caring Environment has been adopted as the primary leadership framework by the Canadian Health Leadership Network. This study developed and validated a 20-item behaviourally anchored rating scale to assess the twenty LEADS capabilities. Canadian healthcare employees and support staff (N = 156) were asked to rate their managers using the...
Article
Considerable data has linked transformational leadership to employee well-being, but little research has focused on how transformational leaders influence employee well-being. In the current study, we examine whether transformational leaders engage in more recognition of employee efforts and whether that recognition is associated with enhanced well...
Article
Injunctive safety norms (ISNs) refer to perceptions of others’ expectations of one’s safety-related conduct. Drawing on a sample of Canadian young workers (n = 11,986; M age = 17.90 years; 55% males), we study the relationships among four sources of non-work-related (i.e., parents, siblings, friends, teachers), two sources of work-related (i.e., su...
Chapter
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This chapter introduces the various approaches to the study of leadership and how they have evolved over time. We will review how each approach uniquely describes effective leadership, discuss some of the key outcomes of each leadership approach, and cover the strengths and weaknesses of each approach. The chapter begins with a discussion of the ea...
Chapter
Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace...
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The growing interest in workplace mental health programming has created an unprecedented opportunity for psychology. I describe a comprehensive approach toward workplace mental health incorporating a focus on prevention, intervention, and accommodation. I argue that practice in this area must move beyond advocacy to focus on evidence-based interven...
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We examine the moderating effect of safety-specific transformational leadership on the relationship between perceived employer safety obligations and employee safety performance behavior and attitudes. Drawing on social exchange theory, and using data from a cross-sectional (N = 115) and a longitudinal (N = 140) sample of trade employees, we show t...
Article
Purpose The purpose of this paper is to evaluate the effectiveness of a short, online training program focused on respect in the workplace. Design/methodology/approach Using a wait-list control design the authors collected measures of workplace behaviors prior to, immediately following and six weeks following the training from a sample of long-t...
Chapter
Employee mental health problems are among the most costly issues facing employers in the developed world. Recognizing this, many employers have introduced resources designed to help employees cope with stressors. Yet, most employees fail-to-use these resources, even when they need them and could benefit from using them. We seek to understand this r...
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Purpose – The purpose of this paper is to examine how job engagement affects the experience of workplace aggression and the related outcomes. Job engagement is introduced as a context variable for the stressor-strain model to explain differences for targets of workplace aggression. Design/methodology/approach – A survey was conducted with a sample...
Article
Purpose – The purpose of this paper is to address the question of what motivates leaders to engage in effective leadership behaviours by integrating transformational leadership theory and self-determination theory. The authors propose that the type of enacted leadership behaviour is related to level of self-determined motivation. Design/methodolog...
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Purpose – The purpose of this paper is to review organizational research on the criterion-related validity of the Big Five model of personality with a view to examine the organizational utility of facet measures of personality. Design/methodology/approach – A literature review of studies that use personality traits to predict organizational outcom...
Chapter
Using a theory-based approach, we examined the construct validity and the usefulness of the OCEAN.20 personality dimensions in predicting training/academic performance. Findings from two samples (i.e., military and university students) showed strong convergence between the OCEAN.20 dimensions and respective factors and facets of the NEO-PI. Two of...
Article
We investigated the relationship between workplace supervisory social interactions and blood pressure outcomes using hourly diary entries and ambulatory blood pressure data from an experience sampling study of 55 long-term care employees. After accounting for relevant cardiovascular controls, significant effects of supervisory interactions on cardi...
Article
Although previous studies have hypothesised that union perceptions (e.g. perceived union instrumentality, perceived union support) predict members' commitment to the union, these relationships have only been tested cross-sectionally. Drawing on attitude-behavior consistency theory, this study hypothesised that union commitment may be an antecedent...
Chapter
This chapter focuses on the role of supervisors and managers on employee safety behavior. It critically examines the leadership models studied in the context of safety, and discusses the organizational and individual mediators and moderators involved. The chapter also talks about the role of active transactional leadership as a positive influence i...
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Purpose – The purpose of this paper is to explore a dynamic version of the service-profit chain. The paper examines the relationship between daily leadership behaviors, daily job satisfaction and daily employee engagement on customer outcomes in a service-based context. Design/methodology/approach – Using multi-level, dyadic data from employees an...
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Purpose – The purpose of this paper is to examine the relationship between an employer’s brand image (i.e. symbolic and functional attributes) and job seekers’ attraction to the firm among a sample of young workers. Design/methodology/approach – Job seekers completed a questionnaire regarding their knowledge of a particular firm, their perceived i...
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Leadership is concerned with how some individuals have disproportionate power and influence to set the agenda, define organizational identity, and mobilize people to achieve collective goals (Hogg, 2001). Leaders at the first-line level are particularly important in creating psychologically healthy workplaces for at least four reasons. First, first...
Article
This study explores the factor structure of the interRAI self-report nursing home quality of life survey and develops a measure that will allow researchers to compare predictors of quality of life (QOL) across resident, family, and staff perspectives. Nursing home residents (N = 319), family members (N = 397), and staff (N = 862) were surveyed abou...
Article
The present study examines the self-reported frequency of non-lost work time workplace injuries ("microaccidents") and the frequency of three types of work-related safety behaviors (i.e., safety voice, safety compliance, and safety neglect) recalled over a four-week period. We analyzed data on microaccidents and safety behaviors from 19,547 young w...
Article
Under what conditions is serendipity most likely to occur? How much is serendipity influenced by what a person brings to the process, and how much by the environment in which the person is immersed? This study assessed (a) selected human characteristics that may influence the ability to experience serendipity (openness to experience, extraversion,...
Article
We report on the development and evaluation of a 3-hr training program designed to increase organizational leaders' mental health literacy. In Study 1, we used a wait-list control design to randomly assign organizational leaders (N = 43) to a training or control group. Leaders who received the training reported enhanced knowledge of, and attitudes...
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Purpose – The purpose of this paper is to examine whether single-item measures of job stressor facets were as valid as multiple-item measures in predicting psychological strain. Single-item measures are more time and cost efficient than multiple-item measures and may also have psychometric benefits. Design/methodology/approach – Data from 3,166 ho...
Article
Purpose – The purpose of this paper is to examine the literature assessing the return-on-investment (ROI) of healthy workplace programs. Design/methodology/approach – Used a narrative review to summarize and evaluate findings. Findings – Although substantial ROI data now exist, methodological and logical weaknesses limit the conclusions that can...
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Introduction. Digital information environments such as Websites and search engines have the potential to support serendipity: to spark and nurture positive, unexpected interactions with information and ideas with valuable outcomes. But we have few tools to measure how well they support serendipity and thus no data-driven way to guide their developm...
Article
Introduction: Although notifying an employer of a lost-time work-related injury is a legal requirement in many jurisdictions, employees frequently do not report such injuries. Method: Based on data from 21,345 young part-time Canadian workers (55% male), we found that 21% of respondents had experienced at least one lost-time injury, with about h...
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The experiences of managers who continue to work through a labour stoppage is a largely overlooked question in industrial relations research and practice. Qualitative long interviews were conducted with managers who worked through a strike. A shared narrative for managers' strike experiences emerged. Managers perceived that their prestrike workplac...
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Stigma contributes to a number of negative consequences for members of devalued groups. Injured employees report being labeled as malingerers or abusers of the health-care, compensation, and legal systems and experience discrimination and isolation at work. Drawing from research in multiple disciplines on return to work and stigma, we discuss why w...
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Within a competitive economy, achieving high standards of customer service is important to the survival of any business. For service-based businesses in particular, recovering from inevitable service failures is essential to ensuring this success, which is based on keeping the promises that are made. Effectively using tools such as service guarante...
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Over the past few decades, poor employee mental health has become one of Canada’s most prevalent and costly occupational health issues. The recently released Canadian National Standard on Psychological Health and Safety is helping to broaden the corporate perspective of mental health and provide organisations with more systematic workplace mental h...
Article
This article discusses 4 divides that characterise the Canadian landscape of industrial and organisational psychology and proposes action-oriented solutions for bridging them. It is in part based on a panel discussion held at the 74th Annual Convention of the Canadian Psychological Association (Bonaccio, 2013). This article draws on theory on colla...
Article
This article discusses four divides that characterize the Canadian landscape of industrial and organizational psychology and proposes action-oriented solutions for bridging them. It is in part based on a panel discussion held at the 74th Annual Convention of the Canadian Psychological Association (Bonaccio, 2013). This paper draws on theory on coll...
Article
Purpose The purpose of this paper is to examine the relationship between customer mistreatment and employee retaliation. The moderating effect of employee psychological strain on the relationship between customer mistreatment and employee retaliation is also examined. Design/methodology/approach A sample of 107 contact centre customer service repr...
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Considerable interest has long existed in two separate phenomena of considerable social interest, namely children’s early exposure to employment outside of any organizational, legislative, or collective bargaining protection, and teenage smoking. We used data from a large national survey to address possible direct and indirect links between childre...
Article
We report two studies examining the relationship between positive leadership behaviors and employee well-being. In the first, data from 454 nursing home employees showed that (a) a newly developed measure of positive leadership was distinct from transformational leadership and (b) positive leadership behaviors predicted context-specific and context...
Article
Managers are increasingly required to lead individuals they rarely, if ever, see, but most leadership research still assumes frequent face-to-face interaction. To explore these relationships, the authors used a web-based survey (n = 402) and structural equation modeling techniques to determine the fit of a proposed model of leadership in both remot...
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We report on the development of a short measure of the Big Five model of personality. In Study 1, we created three versions (15, 20, and 25 items) of the Trait Self-Descriptive Inventory (TSD), a Big Five personality measure developed by Tupes and Christal (1992). These short measures were confirmed using confirmatory factor analysis in Study 2. St...
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Defining Workplace Aggression and ViolenceThe Prevalence of Workplace ViolenceSources of Workplace ViolenceIntervention StrategiesEmployee Assistance ProgramsPsychological DebriefingPsychological First AidCognitive-Behavioral TherapyConclusion References
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We examined the consequences of being exposed to an outbreak of the Norwalk virus at a small university. Data from 422 undergraduates supported a model in which the experience of symptoms and perceptions of the university's response to the outbreak predicted fear of future contamination. In turn, fear predicted strain and enhanced hygiene practices...
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Positive Organizational ScholarshipTowards a Research Agenda for Positive Occupational Health PsychologyConclusion References
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To examine patients' experiences of fairness and commitment in the health care context with an emphasis on primary care providers. Qualitative, semistructured, individual interviews were used to gather evidence for the justice and commitment frameworks across a variety of settings with an emphasis on primary care relationships. Rural, urban, and se...
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The relationship between employees’ perceptions of their managers’ transformational leadership style and employees’ psychological well-being was examined in two studies. In Study 1, trust in the leader fully mediated the positive relationship between perceptions of managers’ transformational leadership and employee psychological well-being in a cro...
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Purpose – Industrial incident investigations determine what caused an adverse workplace event so that preventative measures can be instituted and reduce the risk of such incidents happening again. Investigators gather evidence from multiple sources in an investigation and one such source is the people in, or around, the industrial incident. The pur...

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The mandate of EMPOWER is to identify, develop, and validate healthy workplace best practices, and leverage organizational resources to improve worker health and functioning by: - Supporting individual workers through coaching ​to develop skills, resilience, and identifying resources - Strengthening workgroups by developing individual skills & collective norms - Developing effective leader functioning by coaching &​ supporting leaders and by helping them to develop healthy workplaces - Fostering psychologically healthy workplaces by identifying and developing best practices ​https://www.empowerpartnership.org