
Katja Maria HydleUniversity of Oslo · Department of Informatics
Katja Maria Hydle
PhD
About
55
Publications
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432
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Introduction
Additional affiliations
March 2017 - December 2018
Publications
Publications (55)
This study addresses the development of new integrated product–service systems (PSSs). Most empirical research on the organisation of development processes has focussed on new product development, new service development, software development and new business model development in isolation; however, the development of new, complex PSSs that require...
The salmon farming industry has since its infancy witnessed immense growth due to innovations increasing productivity. A significant part of the innovations causing the productivity growth has by many observers been attributed to collaborative and open R&D-efforts. Salmon farming in Norway is very research intensive, with a large share of R&D being...
The existing corporate entrepenurship (CE) literature is based on the understanding that CE rests on social ontological individualism, claiming that social life is an aggregate of individuals' actions. To further enhance our knowledge of CE activities as a social phenomena, this chapter uses practice theory to uncover the interrelated activities of...
Given the considerable success of companies such as Apple, Amazon or Airbnb, the term platform is on everyone’s lips today. Accordingly, platforms have long since also found their way into service science. However, mastering the transition from established product-sales-based offerings to platform-based services and business models comes with a mul...
Complex transitions, such as servitization, require in-depth investigation to understand the changes taking place during the transformation. Practice-theoretical perspective can provide an interesting lens to understand the details of the changes taking place. This study presents a specific lens, Schatzki’s practice theory, to understand servitizat...
This report is an output from the INTRANSIT Research Centre on Innovation Policy for Industrial Transformation, Sustainability and Digitalisation. The report presents an analysis of green and digital transformations in five Norwegian industrial sectors: oil and gas, maritime, aquaculture, manufacturing and process industries. By drawing on perspect...
A stream of servitisation research has focused on the construction of taxonomies and typologies of product–service system business models (BMs). However, their relevance in the context of increased utilisation of digital technologies may be questioned. Thus, the purpose of this paper is to empirically revisit the existing product–service system BM...
Purpose
The purpose of this paper is to explore empirically and theoretically collaborations, which small entrepreneurial firms establish with other firms, stemming from innovation processes within the original firm.
Design/methodology/approach
The article advances “entrepreneurship as practice” (EaP) using practice theory, employing specifically...
How do professionals at different locations within a firm collaborate to provide services across borders? This article addresses how knowledge-intensive service provisions are coordinated across borders, time zones and expertise. Empirical material from two engineering firms providing services to a global customer base are analysed, comprising over...
This empirical paper assesses the change process of transforming business models from product- to service oriented. In particular, we investigate the role of management in the development and implementation of a servitization strategy. Extant research suggest that this process can be understood as either top-down or bottom-up driven. Our study reve...
The transition from product- to service-oriented business models is very challenging due to the fact that companies need to develop new services that are not yet in the marketplace. The literature suggests that the strategy practices behind such pervasive transformation, necessitate the involvement of both suppliers and customers, and are likely to...
This paper discusses how transnational knowledge intensive firms manage complexity across multiple locations, integrating various functional specializations and catering to multifaceted customer demands. Practice theory is used to help us understand collaboration among experts across national borders. By exploring what experts do and analyzing thei...
Innovations that counter professional and conventional ways meet
barriers to acceptance in communities of experts. How small businesses meet and
seek to overcome these barriers may determine the ultimate success of their
innovations. A collective case study of 32 firms involving 40 innovation projects
revealed that this initial opposition from scie...
The “transnational” (Bartlett & Ghoshal, 1988, 1989) has become a popular organizational construct, and is increasingly relevant to contemporary global firms. However, there is very little empirical research on the organizational aspects of this form, and there is a lack of knowledge regarding the transnational aspects in professional service firm...
This paper explores how global innovation networks (GIN) within multinational companies (MNCs) act as extra-regional sources for path development in a regional innovation system (RIS) specializing in the oil and gas sector. We combine the literature on intra-firm knowledge dynamics in MNCs’ GIN with the literature on RISs to better understand their...
Most research on the management of innovation portfolios has focused on new product portfolios, whereas the management of new service portfolios has not been researched correspondingly. This paper addresses this literature gap by exploring portfolio management of New Service Development (NSD) activities empirically. The paper applies a qualitative...
Different frameworks for New Service Development (NSD) practices have been suggested by prior conceptual research. We have assessed three frameworks frequently referred to in extant research, and exposed how these three cover different dimensions of NSD practices. By exploring the practices of NSD empirically, this paper continues the ongoing discu...
This chapter explores the strategy–innovation link in open service innovations. The increased attention to the role of the firm's external environment on innovation has important implications for strategy. However, our literature review reveals that the strategy–innovation link is ambiguously treated in extant theory, especially with respect to ope...
This chapter explores the strategy–innovation link in open service innovations. The increased attention to the role of the firm’s external environment on innovation has important implications for strategy. However, our literature review reveals that the strategy – innovation link is ambiguously treated in extant theory, especially with respect to o...
This paper focuses on the collaboration practices between spin-offs and their customers and suppliers. With empirical material from seven cases of incumbentbacked spin-offs, we find that suppliers are highly involved in the development of the innovation that spin-offs are based upon and specifically, the practices of understanding customers, identi...
This study examines the relationship between service provision and innovation in international professional service firms
(IPSFs). Through an extended study in one IPSF, we find that innovation stems from the provision of services in the past and
present. Different service provisions offer different learning opportunities which influence the modifi...
This paper posits that innovation management practices are contingent upon the type of industry, and examines the innovation management practices in a distinctive set of service firms: production-intensive service firms. Production-intensive services are standardised services produced at a large scale. These services have received little attention...
This paper extends existing research on time and space in strategizing by combining the understanding of temporal-spatial activities from practice theory with the strategy-as-practice perspective. In practice theory, temporal dimensions incorporate the past, present, and future of temporality and objective time, while spatial dimensions involve the...
This empirical paper explores the work of employees in charge of service innovation
when firms develop and launch new scale-intensive services by addressing two research
questions: i) How do employees responsible for service innovation work? and
ii) what are the related managerial implications when developing and launching new
scale-intensive servi...
Purpose
– To guarantee alignment between ongoing activities and organizational goals, innovation management theory emphasizes management control and explicit innovation strategies as prerequisites for innovation performance. However, the theory on open services innovation emphasizes individual autonomy and incentives to foster open innovations. The...
Purpose
The purpose of this paper is to contribute to the understanding of how practices creating knowing can be enabled in project work.
Design/methodology/approach
The study is based on an exploratory, in‐depth case study of an international professional service firm (IPSF) and local and transnational project work to deliver services. Project wo...
This article explores situated practices in communities that provide transnational services. Communities
of practice generally focus on reinforcing local ties. Our study identifies two distinctive but interdependent
communities of practice that are transnational and virtual: one community consists of employees who
share work and tasks, labeled comm...
This article examines the governance of globally distributed knowledge work. To measure performance in knowledge work, it is important to focus on what the knowledge workers do and hence view knowledge as something one does, namely the practices, instead of something one has. By following the practices of knowledge work, it was possible to evaluate...
We argue that practical endeavours towards mobilising and recreating knowledge is an integral part of value increasing activities, and expose how this dependency can be utilised in ameliorating practice. This bridging of knowledge and value creation constitutes organisational activities as knowing. The paper exposes the efforts of Telenor, a large...
Our focus is service innovation in networks. The empirical point of departure is Professional Service Firms. The networks we are describing consist of the inherent activities in daily work regarding professional service innovation. The actors are not the focus even thought it is hard to differentiate the doing from the action. But it is possible to...
This paper will provide accounts of governance from the premises of service practices. By using the notion of 'governmentality' (Foucault, 1978), we expose how the employees and their services are governed by the collective practices embedded in the organisation. These collective practices are seen as results of the intimate connection between the...
The paper is based on an activity based and relational conception of knowledge. We expose Activity Based Knowledge Management through two empirical cases from Norwegian Professional Service Firms. The cases illustrate two Knowledge Management initiatives aiming at enabling prioritised and ongoing activities within the organisations: The development...
This paper presents a business service innovation taxonomy where we link business service types to sources/drivers of innovation. Business service innovation can occur in the service concept, in the client interface, in the service delivery system and the underlying service technology. The major source of innovation and renewal in business services...