Katinka Bijlsma-Frankema

• PH.d in Organizational Sociology
• Senior Researcher at University of Groningen

Despite recent attention to trust, comparatively little is known about distrust as distinct from trust. In this paper, we drew on case study data of a reorganized court of law, where intergroup distrust had grown between judges and administrators, to develop a dynamic theory of distrust. We used insights from the literatures on distrust, conflict e...

Integrating theorizing on situational strength and complementarity with control theory, we investigate the mediating processes that transmit peer control combination effects to team performance. We argue that two critical peer control mechanisms—norm strength and peer pressure—complement each other such that their joint impact on team members becom...

In this study, we tested the effects of several team features on knowledge sharing within teams of primary school teachers. We hypothesized that trust in team leader and trust in colleagues, mediated by team identification, will have a positive effect on knowledge sharing. We found indirect effects of both trust variables through team identificatio...

In this chapter we present a natural open system approach to organizational control, as opposed to dominant approaches, which can be typified as either rational system approaches, closed system approaches (Scott,1987), or both. Our aim is to promote scholarly understanding of organizational control by drawing on a wider range of possible insights t...

This study examined the development and dynamics of trust in project teams and explored the relation with cooperation, monitoring and team performance. Two types of teams were distinguished at the start of the projects: low prior social-capital teams (teams composed of members that have no previous history in working together and are not acquainted...

This longitudinal study aimed to explain performance differences of knowledge intensive project teams. Team level data gathered at three measurement moments were used. Antecedents of performance studied were: trust in team members, trust in supervisors, monitoring by team members and monitoring by supervisors. Heedful interrelating, a concept devel...

This article introduces the special issue on New Perspectives on the Trust-Control Nexus in Organizational Relations. Trust and control are interlinked processes commonly seen as key to reach effectiveness in inter- and intraorganizational relations. The relation between trust and control is, however, a complex one, and research into this relation...

Vernieuwing in grote succesvolle netwerkorganisaties vraagt veel interactie tussen de vernieuwers en de diverse leden van het netwerk: de spelers. Handboeken voor organisatieverandering ondersteunen deze interactie niet goed, zij bieden een statisch perspectief. Dit artikel benadert de interactie tussen vernieuwer en de andere spelers in het netwer...

Purpose It is argued in this paper that opportunities for learning manifest themselves in the form of frictions between the structure‐as‐experienced by actors and the structure‐as‐preferred. These frictions are considered as potential triggers of learning processes. The concept of friction promises to contribute to our understanding of factors that...

This article aims at contributing to the understanding of the trust-control nexus. The objective is to bring the discussion around the relationship between both concepts a step further by identifying common foundations, distinctive mechanisms and key implications relevant for theory-building and empirical research on trust and control. First, the c...

The creation of sustained change and innovation in large ‘old’ organizations is a challenge for innovators and we contend, not well supported by rather static models for innovator–actor interactions in handbooks. This paper proposes a dynamic trust-related approach of innovator–actor interactions, based on literature and the findings of a case stud...

This book challenges the current thinking on trust largely based on studies in stable contexts, by presenting new empirical studies of trust and trust building in a number of less stable, less institutionalized settings. These contexts are gaining in prominence given the globalization and virtualization of organizational relations, development of h...

In response to developments around as well as within organisations, managers are faced with a control-commitment dilemma. A new rationality of governance has emerged besides the well-known rationality of bureaucratic control. This new set of governance strategies, which is presented under different labels such as commitment-based management or trus...

In this study, nine managers of a Dutch multinational engineering company were interviewed on the success and failure factors of post-acquisition processes they were involved in over the past five years. When referring to their experiences, the managers mainly spoke about failures and how to avoid these in future. The focus of this study was on the...

This article discusses success factors of cultural integration and cultural change processes in mergers and acquisitions. The focus of the project is on the effects of frictions between structure and cultures, and frictions between different cultures, on the functioning of the organisation. The factors discussed are based on empirical findings, and...

Der Schlüssel zum Erfolg von Mergers & Acquisitions liegt im Vertrauen, das beide Seiten füreinander aufbringen. Dies ist das Ergebnis der Untersuchung von 42 erfolgreichen und nicht erfolgreichen Unternehmenszusammenschlüssen. Die Vertrauensbildung kann durch das Management positiv beeinflusst werden, wenn in einem frühen Stadium Vereinbarungen üb...

Research on antecedents of trust has, so far, yielded results that do not easily stand up to confrontation with the widely-held assumption of bounded rationality. By employing complex constructs as indicators of antecedents, it is implied that actors, in pondering on trust in managers, can deal with many complex cues, instead of a few single ones,...

In this study we test the effect of several team features on knowledge sharing within teams of primary school teachers and the performance of these teams. We contend that trust in team leaders and trust in colleagues, mediated by team identification, will have a positive effect on knowledge sharing and through knowledge sharing on team performance....