Katie Schlenker

• University of Technology Sydney

Conference exhibitors are important stakeholders in the business events sector. Yet industry professionals such as conference organisers, convention bureaux and convention centres have limited understanding of the needs and motivations of exhibitors at conferences. Research on exhibitor motivations in the business events sector has largely focused...

As sport users continue to evolve, so must the approaches sport organisations take to optimally serve them. From the field of management, design thinking arises as a promising means of pursuing the human-centred generation of value for users. To establish the suitability of design thinking activities for use in sport management practice, we underto...

The aim of this call for papers is to collect contributions that can build an integrated inter-disciplinary outlook of how the social value of events can be strategically fostered, negotiated, reconstructed and amplified. It seeks out cross- inter- and trans-disciplinary contributions that shed light on the multi-layered processes shaping the socia...

As research into sport innovation management continues to evolve, the innovation efforts of both for- and non-profit sport organizations are increasingly revealed to be focused on best serving the sport user. Design thinking —a human-centered approach to innovation—may hold promise for sport organizations attempting to identify and deliver on the u...

Rationale/purpose: To determine if the field of sport for development (SFD) presents opportunities for the employment of design thinking approaches toward enhancing organizational innovation. Design/methodology/approach: We undertook a scoping study to determine if and how SFD research and practice aligns with five established themes of design thin...

This chapter presents the results of a study designed to provide insights into Corporate Social Responsibility (CSR) engagement in Small and Medium Tourism Enterprises (SMTEs). The study sought to determine CSR engagement in relation to owner-managers’ characteristics, the types of CSR practices SMTEs engage in, their motivations for doing so and t...

The transfer of knowledge between university and industry is a significant activity that is facilitated by government policy and incentives. Australian universities have a global reputation for excellence in research and training. However, the country’s low score in innovation ranking has prompted the government and industry bodies to emphasise the...

This study seeks to provide insights into "best practice" in the area of environmentally sustainable event management in Australian public events. In performing this role, it aims to: determine forces acting to drive engagement with environmental management practices; identify the key challenges event owners and managers face in seeking to adopt su...

For many years, special events have played an important role as strategic elements within community development. However, to date little work has been conducted on how to maximize the social potential of special events in low-and middle-income countries. In addressing this issue, we reflect on event management processes and leverage mechanisms that...

A contemporary overview of festival activity from around the world based on over 30 case studies drawn from every continent. Through its case-study focus it examines different types and genres of festival across the world; considers in detail specific festivals in specific contexts; looks at management and organisational issues in festival provisio...

Leisure in the postmodern environment is often regarded as superficial, depthless, and meaningless, dominated by simulation and hyperreality. Many aspects of the Parkes Elvis Festival fall clearly into the category of simulation and hyperreality as attendees imitate Elvis Presley (and other associated characters) and are willing to accept the fake...

Music events are elements of entertainment that are important to people's social lives. Large indoor entertainment venues meet this need through the provision of entertainment such as live music performances. While large indoor entertainment venues impact the economies of the communities in which they are located, there is minimal research that inv...

Business events are celebrated for their contributions to community and industry. They are understood to be shared social contexts in which people meet to advance knowledge, sell products, and network. Less celebrated and, arguably, less understood is that business events provide a context for the development of friendships. In 2011 an online surve...

Government and industry are aware that the full value of the business event sector needs to be established. To date, the sector has been evaluated on the economic contribution it makes to host destination tourism. The tourism contributions have been impressive in themselves; however, this narrow focus has failed to account for a more extensive set...

Events legacies have become a common feature in the public policy rhetoric surrounding sport events of all sizes. Public policy planners and event organizers are increasingly promoting the legacies of sport events to justify significant investments required to host them. Within the context of special events, legacy is most often recognized as the l...

Sport events are believed to promote dialogue, integration, and peaceful understanding among disparate groups, even when other forms of negotiation have not been successful. However, the social outcomes from sport events are largely anecdotal and there is a need to empirically examine the active engagement of groups with “others“ in participatory s...

This was the first of a two stage project to review and redesign the STCRC ENCORE Festival and Event Evaluation Kit (ENCORE). The purpose of this project was to provide a critique of the current ENCORE product and make recommendations to guide the STCRC in future design and development of a revised model. The current ENCORE model provides a sound m...

Tourism is forming an increasingly significant component of the social and economic fabric of many major cities around the world. The quality of life for the residents of a city can be both degraded and enhanced by tourism and its associated developments. On the positive side, tourism can generate significant job opportunities and income within the...