Kathleen Krone

• PhD The University of Texas at Austin
• Professor (Full) at University of Nebraska–Lincoln

The authors adopt a Tibetan cultural perspective (Buddhist core philosophy ‘nonduality’) on the concept of organised dissonance and the four flows model of community organising. Working within the political and technological discourse of Tibet, we map out multiple dimensions of organised dissonance to explore how digital communication technology su...

The present study contributes to the growing body of research on workplace bullying by examining the advice targets receive along with their interpretations of its usefulness. Based on an analysis of interviews with 48 individuals from a variety of occupations, we identified a paradox of workplace bullying advice where targets described themselves...

As linguistic devices, metaphors help make the abstract more concrete, but they also can be viewed as sociosymbolic constructions that create a way of seeing and being in the world. Organizational communication scholars have turned to metaphor as a theory building resource and as a language and meaning centered method of analysis. This entry descri...

This study examined narratives that targets of workplace bullying told about their difficult work experiences along with how co-workers were framed in these narratives. Three different narrative types emerged from their accounts: chaos, report, and quest narratives. Co-worker responses of support or lack thereof were related to the construction of...

Diversity policies and programs continue to be a prominent yet problematic feature of organizational life. This study explored tensions arising as 30 employees talk about their experience with Equal Employment Opportunity (EEO), Affirmative Action (AA), and diversity in a midwestern human service organization. Tensions related to fairness and fear...

This study examined narratives targets of workplace bullying told about their difficult work experiences along with how co-workers were framed in these narratives. Three different narrative types emerged from their accounts: chaos, report, and quest narratives. Co-worker responses of support or lack thereof were related to the construction of vario...

Sino-American economic joint ventures are most often studied through a lens of technical rationality that typically emphasizes organizational efficiency, reduces culture to a manageable resource, and views conflict as discrete disruptions requiring efficient handling. Here, we conceptualize Sino-American business partnerships as sites of struggle w...

In recent years, feminist activists have increasingly transnationalized their struggle against local forms of oppression. Our study explores the contentious nature of feminist transnationalism, asking how transnational feminist networks (TFNs) navigate sociospatial inequalities within their own practices and as a wider social movement. We argue tha...

This project provides an interpretation of how one cooperative support organization, the Nebraska Cooperative Council, discursively functions to help its constituent cooperatives consolidate resources in order to better intersect with organizations in a larger bureaucratic system. In analyzing qualitative data collected through in-depth interviews,...

With this issue, my 3-year term as Forum Editor comes to a close. Dur¬ing that time I have been both inspired and humbled by the opportunity to work with scholars near and far to create space for what I envisioned could be a variety of conversations about organizational communication. I began my term when the journal was entering its 20th year, and...

Metaphors have played an important role in shaping the study of organizations and organizational communication since the 1980s. Various principles of metaphor have been used to conceptualize the abstract and complex domains of organizations and organizational communication; to imagine new constructs, theoretical insights, and perspectives; to analy...

As I write, the year has not yet ended, but by mid-November 2007, an Amazon.com advanced search of book titles and materials published on leadership yielded 15,601 hits, more than double the 7,519 titles appearing just 10 years earlier. Although I cannot comment on all 15,601 titles, I know that one of these—Gail Fairhurst’s Discursive Leadership:...

As I thought of what I might say to introduce a Forum calling for diverse voices and alternative rationalities in organizational communication research, I found myself reflecting on my own experience as an organizational communication scholar. For the past 20-some years, I have worked as a faculty member in five very different communication departm...

We remain optimistic when we read, write, ask, and answer questions. When a journal comes across our desks, we select an article or two to peruse and hope the arguments will transform how we see things. We hope the work will inspire us, offer new ways of thinking about a salient issue or question, and foster edifying dialogue about lived problems....

I begin my term as forum editor by honoring the memory of Fred Jablin, an early leader in the field of organizational communication. I am quite certain that Fred would like to be remembered less for the tragic circumstances of his death than for the considerable contribution of his early work and the promising new directions in which his work was h...

This paper began as a keynote address delivered at the 16th annual Organizational Communication Mini‐Conference hosted by Western Michigan University. In it, I identify topical trends in organizational communication research, noting ways in which these trends are flexible, enduring, diverse, and problem‐centered. I go on to invite current doctoral...

This paper began as a keynote address delivered at the 16th annual Organizational Communication Mini-Conference hosted by Western Michigan University. In it, I identify topical trends in organizational communication research, noting ways in which these trends are flexible, enduring, diverse, and problem-centered. I go on to invite current doctoral...

Although work-family benefits are increasingly important organizational policies, limited research addresses the impact of communication on benefit utilization. However, communication is significant because the perceived appropriateness of work-family benefits emerges through interaction. For example, when coworkers complain about "picking up the s...

A large volume of research on emotions in organizations has been produced in the last number of years. This important body of literature has one major limitation: There is no recognized framework from which the literature can be viewed in a holistic manner. This article creates such a framework by reconceptualizing emotional intelligence using a co...

This project brings contextual factors to the forefront of socialization research by investigating how medical ideology relates to the formation of the identities of students of osteopathic medicine. In particular, we investigate their attitudes toward, the role of communication and the expression of emotion in health care delivery. Through in‐dept...

Organizational norms of emotional expression are open to negotiation through improvised performances, as employees may bend or break emotion rules to gain more leeway in expressiveness and participate in the development of their own role identities in the workplace. In this ethnographic study, a dramaturgical perspective is used to analyze the proc...

In this study we interviewed 30 women managers to better understand ways in which they experience gendered values and behavior in organizational leadership and their responses to those experiences. The results, based on a constant comparison, thematic analysis, indicate the emergence of surprisingly strong and similar perceptions among the 30 women...

Feminist standpoint theories are seldom used by researchers. One possible reason is the ongoing debate between postmodern theorists and feminine standpoint theorists. The debate has been constructed in bipolar terms such that the issues are perceived as mutually exclusive. However, bipolar assumptions are damaging to women, both in general and in o...

Managerial emotion may be experienced and handled differently when reason and emotion are understood to be continuously (e.g., Eastern cultures) rather than dichotomously (e.g., Western cultures) related. Using a social constructionist perspective, this study investigated emotionality among directors from 48 different factories in the People's Repu...

This study identifies approaches to managerial influence in the People's Repub lic of China and examines the reflection of cultural themes in these approaches. Forty-eight factory directors from state-owned enterprises completed a survey in which they reported what they would say to workers in obligatory and nonoblig atory work situations. Descript...

This research examined the effects of centralization of authority on employees’ perceptions of the likelihood of attempting upward influence and their perceptions of supervisory trust and leader‐member exchange. Three hundred and sixty‐two employees from five different organizations responded to a questionnaire that assessed perceptions of centrali...

This paper presents the results of a preliminary study of selected managerial communication practices in Chinese factories. Members of a delegation of Chinese managers visiting the U.S. were interviewed to explore: (a) the extent to which Chinese factories conform to a bureaucratic model of organization, and (b) factory director communication withi...

This research examined the extent to which organizational membership, centralization of authority and subordinates' perceptions of supervisory relationship quality affected how frequently they report using different types of tactics in their upward influence attempts. Participants from five different organizations were surveyed. A typology of upwar...

This research examined the extent to which subordinates’ perceptions of supervisory relationship quality affected how frequently they use different types of tactics in their self‐reported upward influence attempts. Based on their responses to the Leader‐Member Exchange Scale (1982), three hundred and thirty‐seven respondents from five different org...

This study evaluated Rafaeli and Sutton's (1989) model of emotional expression in the workplace by examining descriptions of emotional interactions occurring among members of a state government agency. The results indicated that qualities of felt emotions influenced emotional expression, which in turn yielded changed relational perceptions and chan...

The telephone has been used for delivering a variety of services to college students. Because consumers typically initiate the telephone contact themselves, the effectiveness of these programs depends on the extent to which students are aware of the availability of services and of their own needs for assistance. First-semester freshmen may have the...

This study attempted to describe the structural and content characteristics of actual employment rejection letters (following job screening interviews). Their impact on applicants' feelings about themselves (self-concept and self-satisfaction) and about letters (perceptions of letter clarity, “personalness” and appreciative tone) are assessed. Resu...

Assessment can play an important role in student development programming efforts, and the student services professional must recognize when, how, and why assessment can be used in designing more effective student service programs.

Thesis (Ph. D.)--University of Texas at Austin, 1985. Includes bibliographical references (leaves 263-275). Microfilm. s