Karlheinz Kautz

Karlheinz Kautz
RMIT University | RMIT · School of Business IT and Logistics

Dr. philos. (University of Oslo, Norway)

About

208
Publications
35,465
Reads
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2,404
Citations
Additional affiliations
October 2012 - June 2013
University of Wollongong
Position
  • Professor
October 2009 - December 2011
Halmstad University
Position
  • Ajunct Professor
August 1997 - September 2012
Copenhagen Business School
Position
  • Associate Professor?Professor

Publications

Publications (208)
Chapter
Digitalization confronts organizations with huge challenges and opportunities. With all economic and societal sectors being affected by emerging technologies, the digital economy is highly volatile, uncertain, complex, and ambiguous. Against this backdrop, this book reports on the best practices and lessons learned from organizations that succeeded...
Book
This book presents a rich compilation of real-world cases on digitalization, aiming to share first-hand insights from renowned organizations and to make digitalization tangible. With all economic and societal sectors being challenged by emerging technologies, the digital economy is highly volatile, uncertain, complex, and ambiguous. It confronts es...
Article
Organizations are increasingly prioritizing the management of information security (InfoSec) to facilitate their data-driven business. There are densely connected organizational networks in modern organizations, where both formal and informal leaders influence other employees’ InfoSec behaviors. We analyzed the organizational networks in a large or...
Article
This paper proposes a conceptual framework to study the phenomenon of IT-enabled Organizational Transformation (IT-enabled OT) as a coevolution process of organizational routines and a new IT system. The framework’s objective is to understand IT-enabled OT in a holistic and integrated manner by investigating how actors perceive, interpret, appropri...
Article
Full-text available
Issues of power are often neglected in information systems (IS) studies and under‐theorised in IS research. Systems development methods (SDMs) are commonly used in the IT industry to coordinate the activities between developers and clients. The role of power in the relationship between clients and systems developers remains an important topic of re...
Article
With this article, we contribute to the recent debate regarding the role of transaction cost economics in IT outsourcing and software development outsourcing research. Our focus is on the contract-type choice for short-term software development outsourcing. For this purpose, we critically examine transaction cost economics and the extant IT outsour...
Article
Contemporary information systems development (ISD) takes place in a dynamic environment; it is generally acknowledged as a complex activity. It has been proposed that ISD projects should be viewed as a complex adaptive system (CAS) and that these projects are better understood through the application of CAS. Distributed participatory design (DPD) i...
Article
Full-text available
IT consumerization, or the end-user’s adoption of consumer IT for work purpose, is an emerging topic which recently attracted the attention of researchers and practitioners. This research adopted social network analysis techniques to investigate the determinants of the social influence that resulted in IT consumerization, as well as the structural...
Article
Full-text available
Behavioural information security (InfoSec) research has studied InfoSec at workplaces through the employees’ perceptions of InfoSec climate, which is determined by observable InfoSec practices performed by their colleagues and direct supervisors. Prior studies have identified the antecedents of a positive InfoSec climate, in particular socialisatio...
Preprint
Software process improvement (SPI) research and practice is transforming from the traditional large-scale assessment based improvement initiatives into smaller sized, tailored initiatives where the emphasis is set on the development personnel and their personal abilities. The personal software process (PSPSM) is a method for improving the personal...
Chapter
We summarize recent work in the information systems discipline concerning sociomateriality where there is a growing body of work combining constructive critical, conceptual and empirical research to in-depth contributions which extend sociomaterial theory with insights for practice. That work, true to the original concept, counteracts recent critiq...
Conference Paper
Full-text available
This research employed a longitudinal social network analysis (SNA) method, called stochastic actor-oriented modelling (SAOM), to analyse the interrelationship between the employees' socialisation and information security (InfoSec) climate perceptions which are the employees' perceptions of their colleagues and supervisors' InfoSec practices. Unlik...
Conference Paper
Full-text available
This research employs a social network analysis (SNA) approach to study the longitudinal changes in co-authorship and affiliations of authors, who published in the Australasian Conference on Information Systems (ACIS) from 2001 to 2011. The research explores the structural patterns of co-authorship at the institution and individual author levels, a...
Article
Full-text available
As modern organisations are using strategic information systems as their competitive advantage, the management of information security (IS) is regarded as a top priority. However, technical measures are no longer sufficient for protecting IS, and the prevalence of centralised IS controls and top-down approach in IS management are challenged by the...
Chapter
This paper contributes to research on information systems development (ISD) with a case study that demonstrates the positive impact of the agile development and project management method Scrum on process transparency in ISD projects. It is part of a project for which we developed a framework comprising of the six concepts productivity, quality, tea...
Chapter
Despite the fact that society and organizations rely heavily on Information Systems (IS) and software, the maintenance of vendor-supplied IS, in particular standard package software has gained little attention within the academic literature. This paper presents a conceptual study of the current state of research concerning the reasons for deferral...
Article
This rejoinder discusses the essay by Ramiller (2016) entitled "New Technology and the Post-human self: Rethinking Appropriation and Resistance" which aims at exploring the implications of a sociomaterial perspective for people's practical encounters with new information technologies. Our argument is based on our position within strong materiality,...
Conference Paper
Full-text available
Despite the fact that society and organizations rely heavily on Information Systems (IS) and software, the maintenance of vendor-supplied IS, in particular standard package software has gained little attention within the academic literature. This paper presents a conceptual study of the current state of research concerning the reasons for deferral...
Article
Full-text available
This study examines a human-based approach for knowledge retention that is evolving through various knowledge sharing channels in a low-technology environment with a strong emphasis on social networks in a loosely-coupled inter-organisational government-industry collaboration focused on regional sustainability. Using social network analysis combine...
Article
Full-text available
Employees of early childhood education and care (ECEC) organisations may experience a wide range of barriers as they attempt to integrate information technology (IT) into their work practices. However, studies within the ECEC organisational literature which attempt to identify and understand these barriers are scant. This literature review is the f...
Conference Paper
The global business community requires graduates with skills and capabilities to cope with real-world interdisciplinary problems. Two key issues frequently noted are the silo disciplinary focus and the lack of exposure to responsible decision-making (RDM). IDLE (Interactive Dynamic Learning Environment) is a web-based computer simulated enterprise...
Chapter
This research contributes to the body of knowledge in information systems development (ISD) with an empirical investigation in the form of a case study that demonstrates the positive impact of the agile development and project management method Scrum on team leadership in information systems and software development projects. It also provides a use...
Chapter
Research indicates that many information systems and information technology (IS/IT) implementations are not to the satisfaction of the adopting organisations. Larsen and McGuire (1998) reported that half of all implementations are deemed unsuccessful or inappropriate. Unfortunately, the research into IS diffusion has not yet achieved very fruitful...
Conference Paper
Full-text available
Enterprises rely more on Information Systems (IS) and software than ever before. However the issue of maintaining a vendor-supplied IS, in particular standard packaged software, has been poorly represented within academic literature. This paper presents a conceptual study that synthesises the current state of research concerning the deferral or exe...
Article
Full-text available
Empirical studies on information technology (IT) in early childhood education and care organisations are scant, despite an increasing number of these organisations choosing to innovate with IT. This paper presents a framework to understand the appropriation of IT as an innovation within such an organisation. The framework consists of three perspect...
Article
Full-text available
This research investigates the question why dedicated Information Technology (IT) consultants quit their jobs and voluntarily terminate their employment contracts. A research approach inspired by grounded theory is used and as a theoretical contribution a novel, cyclic process model for the maintenance or neglect of the psychological contract betwe...
Article
This is the debate section of CAIS; the section editor takes the initiative to bring about debates, but we are dependent upon suggestions and material provided by the community. We are also open to receive material in various formats, so please take contact and send your proposals and manuscripts through either the CAIS editorial team or directly t...
Conference Paper
Existing studies of IT within early childhood education and care settings are scant, and those that do exist traditionally utilise a Cartesian worldview where humans and IT are separate self-sufficient entities with properties. In this worldview, change is attributed to either the technological or the human entity, leading to limited, either techno...
Conference Paper
Empirical studies on information technology (IT) in early childhood are scant, despite an increasing number of early childhood education and care organisations choosing to innovate with IT. This paper presents a framework to understand the appropriation of IT as an innovation within such an organisation. The framework consists of three perspectives...
Conference Paper
Existing studies of IT within early childhood education and care settings are scant, and those that do exist traditionally utilise a Cartesian worldview where humans and IT are separate self-sufficient entities with properties. In this worldview, change is attributed to either the technological or the human entity, leading to limited, either techno...
Article
Full-text available
This research contributes to the body of knowledge in information systems development (ISD) with an empirical investigation in form of a case study that demonstrates the positive impact of the agile development and project management method Scrum on information systems and software development productivity and it provides a useful operationalizatio...
Conference Paper
Value creation through information systems (IS) and information technology (IT) is a major IS research topic. However there still exists an ambiguity and fuzziness of the ‘IS business value’ concept and a lack of clarity surrounding the value creation process. This also true for organizations that develop IS/IT and for development technologies like...
Article
Full-text available
The paper questions common assumptions in the dominant representational framings of information systems success and failure and proposes a performative perspective that conceives IS success and failure as relational effects performed by sociomaterial practices of IS project actor-networks of developers, managers, tech-nologies, project documents, m...
Article
Value creation through information systems (IS) and information technology (IT) is a major IS research topic. However there still exists an ambiguity and fuzziness of the ‘IS business value’ concept and a lack of clarity surrounding the value creation process. This also true for organizations that develop IS/IT and for development technologies like...
Conference Paper
There are theoretical and methodological gaps in the B2B social media marketing communications literature. As a consequence, there is a need for new approaches that provide a comprehensive understanding of how B2B online marketing posts create virtual conversations and the types of meanings these linked communication events construct and convey, pa...
Article
This is the first debate section of CAIS; the section editor takes the initiative to bring about debates, but we are dependent upon suggestions and material provided by the community. We are also open to receive material in various formats, so please take contact and send your proposals and manuscripts through either the CAIS editorial team or dire...
Conference Paper
Full-text available
This paper challenges claims made by Scrum proponents when characterising the communicative nature of user stories: including being more 'authentic' because they comprise spoken language and that they are stories. We argue and decisively demonstrate that neither can be upheld. By incorrectly characterising user stories, we miss opportunities to und...
Conference Paper
Full-text available
In this paper, we apply a concept driven interaction design approach to introduce a design theory for the presentation and navigation of digital art collections. This involves the realization of the design as a working artifact. Our approach aligns with efforts by art galleries and museums that embrace digital media to enhance access and interpreta...
Conference Paper
The adoption of information and communication technology (ICT) in early childhood educational settings, in particular touch screen technology such as interactive whiteboards and tablet computing devices has potential for use within early childhood educational institutions. We conducted a literature review in order to understand what literature curr...
Article
Full-text available
Emerging agile software development methods are people oriented development approaches to be used by the software industry. The personal software process (PSP) is an accepted method for improving the capabilities of a single software engineer. Five original hypotheses regarding the impact of the PSP to individual performance are tested. Data is obt...
Conference Paper
The aim of this essay is to put forward a performative, sociomaterial perspective on Information Systems (IS) success and failure in organisations by focusing intently upon the discursive-material nature of IS development and use in practice. Through the application of Actor Network Theory (ANT) to the case of an IS that transacts insurance product...
Article
Full-text available
Sociomateriality is on everyone’s lips these days. Since Orlikowski (2006; 2007; 2009), together with Scott (Orlikowski and Scott 2008; Scott and Orlikowski 2009) first introduced this term in organisation studies and in information systems (IS) research, we count an impressive number of contributions on this topic along with calls for papers in re...
Chapter
Open innovation has been recognised by the IT industry as a novel way to create innovation, where organisations open their innovation processes and cooperate with others to develop new products and services. We study open innovation by looking at another new trend, innovation through customising standard software as a business model. We investigate...
Article
This paper presents Hardy’s multi-dimensional model of power and illustrates its application to the field of IS. Findings from a case study of developer—business client power relations within a large financial institution are presented. Our findings indicate that from the developers’ perspective, the client exercised near complete control, with dev...
Article
Community information systems have the power to transform communities. However, without fully understanding the pre-requisite factors affecting community information system viability, and the complex relationships between these factors, communities struggle to manage such projects in a way that leads to viable systems that deliver real benefits. Th...
Chapter
Sustainable information systems development (ISD) in the context of this paper is not about products that support sustainability at large with its environmental, economic and social dimensions and little about the development of sustainable products, which are both without doubt important topics. This paper is about a prerequisite for such products...
Conference Paper
This panel discusses how to take the ontological paradigm of Sociomateriality to the field using alternative theoretical lenses that embody sociomaterial ideas. Based on exemplary papers, Samer Faraj, Karlheinz Kautz, Daniel Robey, and Ulrike Schultze present the advantages of the lens they have drawn on to inform their empirical research. Through...
Article
Contemporary Information Systems Development (ISD) takes place in a dynamic environment and is generally acknowledged as a complex activity. We investigate whether complex adaptive systems (CAS) theory is relevant as a theoretical foundation for understanding ISD, and if so, what kind of conception can be achieved by utilizing the theory? We introd...
Article
This research considers information systems development (ISD) projects as complex adaptive systems. We investigate the question whether complex adaptive systems (CAS) theory is relevant as a theoretical foundation for understanding ISD, and if so, which kind of understanding can be achieved by utilizing the theory? We introduce key concepts of CAS...
Article
This research explores the question why IT consultants terminate their employment contracts in a labour market with job drought, downsizing and salary cuts when they were among those who kept their jobs during layoffs. A process model for the maintenance of a psychological contract between employees and employers is presented, which combines the co...
Article
The author would like to thank the participants of the OMS project for their time and insights in agile development practice. The author is also indebted to Ralf Klischewski who was a member of the original interview team and to Sabine Matook (neé Zumpe) who performed parts of the data analysis with the author as well as to Helen Sharp who directed...
Chapter
This research presents and analyzes an empirically grounded account of a new trend, open innovation, in the IT industry. The case depicts another new trend, innovation through customization of standard software as a business model, and we investigate the open innovation activities of an interorganiza tional network which consists of a small customi...
Conference Paper
Full-text available
This paper addresses the need for more detailed accounts for evaluation in design science research literature. By revisiting a design project regarding the future e-newspaper we give detailed descriptions of its authentic and concurrent evaluation approach by illustrating the what, why and how of all evaluation activities throughout the whole proje...
Conference Paper
Organizations generally have a variety of IT projects to implement, but only limited resources to develop them. As information technology and systems pervade organizations, the pool of potential IT projects is continually increasing. In this paper, we explore IT project prioritization practices in a real life context and contrast them with the rati...
Book
Full-text available
This book constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference on Governance and Sustainability in Information Systems, held in Hamburg, Germany, in September 2011. The 14 revised full papers and 16 research in progress and practice papers presented were carefully reviewed and selected from 47 submissions. The fu...
Conference Paper
Full-text available
This paper contributes to the studies of design activities in information systems development. It provides a case study of a large agile development project and focusses on how customers and users participated in agile development and design activities in practice. The investigated project utilized the agile method eXtreme Programming. Planning gam...
Conference Paper
Full-text available
This paper reports the development of design visions for the future electronic (e-) newspaper. The ambition is to bring together the features of printed newspapers with the possibilities of online media. In an engaged design science research project we together with representatives of the newspaper industry and newspaper readers identified the thre...
Article
Full-text available
In this paper we argue that a combination of a social actor model, Institutional theory, and a model of unobtrusive power can constitute a theoretical framework for understanding how the business client is able to exercise control and subsequent subjugation of developers in the systems development process. Specifically, the paper develops a 3-level...
Article
Given the wide recognition of business intelligence (BI) over the last 20 years, we performed a literature review on the concept from a managerial perspective. We analysed 103 articles related to BI in the period 1990 to 2010. We found that BI is defined as a process, a product, and as a set of technologies, or a combination of these, which involve...
Book
The First Scandinavian Conference on Information Systems (SCIS 2010) took place during August 20–22, 2010 in Rebild, Denmark. The conference was held in conjunction with the traditional IRIS seminar for information systems research in Scandinavia. The IRIS seminar has a long-standing recognition for furthering information systems research. The obje...
Article
Recently, the concept and the role of improvisation in information systems development (ISD) have gained some interest. There are however not many studies that investigate how and when and with what effects improvisation occurs in ISD practice. We provide such a study. For this purpose we develop an analytical framework, which combines a feature-ba...
Article
This article adds to the discussion on knowledge management (KM) by focusing on the process of knowledge sharing as a vital part of KM. The article focuses on the relationship between knowledge, learning, communication, and participation in action, and the role of social inter-action and technical media in the knowledge sharing process. We develop...
Conference Paper
Studies of user involvement in agile development are very scarce. We provide a case study of how user involvement took place in a large agile project, which utilized the agile method eXtreme Programming. Planning games, user stories and story cards, working software and acceptance tests structured the user involvement. We found genuine customer and...
Conference Paper
This poster reports from the initial steps of formulating a prescriptive design theory to support the development of scholastic/formal work-integrated e-learning systems. For this purpose a framework for authentic learning, developed and evaluated in a school setting and the eight components of design theories by Gregor and Jones has been used to g...
Article
Full-text available
Agile Software Development (ASD) has gained much attention as an approach that provides values and principles for dealing with turbulent environments and change as they are now common for many systems development projects. Literature stresses the importance of organizational culture for agile development, but only little empirical research about th...
Article
Due to the innovative nature of the resulting product information systems development (ISD) involves a high degree of improvisation. There are however only a few studies which investigate the role of improvisation based on detailed empirical data. The research described in this paper contributes to filling in this gap. It is based on a case study o...
Chapter
This article adds to the discussion on knowledge management (KM) by focusing on the process of knowledge sharing as a vital part of KM. The article focuses on the relationship between knowledge, learning, communication, and participation in action, and the role of social interaction and technical media in the knowledge sharing process. We develop a...
Chapter
This article adds to the discussion on knowledge management (KM) by focusing on the process of knowledge sharing as a vital part of KM. The article focuses on the relationship between knowledge, learning, communication, and participation in action, and the role of social interaction and technical media in the knowledge sharing process. We develop a...
Conference Paper
Full-text available
The field of information systems development (ISD) is still not well understood and suffers from a lack of sustainable theories which are firmly based on research of ISD practice. This is also true for agile software development (ASD). In this paper, we develop a framework based on the theory of mindfulness and map the main characteristics of mindf...
Chapter
Full-text available
The research described in this chapter investigates the role of improvisation and politics in information systems development (ISD) practice. It takes its starting point in a case study in which a large Danish software vendor is handed over an IT system from a large international software corporation. As part of an ISD project the system in questio...
Conference Paper
This paper discusses a case study of an electronic data interchange (EDI) interorganizational system (IOS) adoption project between two organizations (ProvideCo and BuildCo) highlighting that IOS adoption is not only technological in nature and orientation but that organizational factors also play their part. As a result of the case analysis and ke...
Conference Paper
Full-text available
The field of information systems development (ISD) is still not well understood and suffers from a lack of sustainable theories which are firmly based on research of ISD practice. This is also true for agile software development (ASD). In this paper we provide an integrated framework to support a theoretical understanding that allows both for a bro...
Conference Paper
Full-text available
Agile information systems development is not well understood and suffers from a lack of sustainable theories, which are based on empirical research of practice. We use a framework that focuses on the ‘edge of chaos’ as the area, where agile information systems development takes place to fill in this gap. Our study identifies for a concrete project...
Article
This paper explains the development of a skills-focused approach which can assist organizations to better anticipate hurdles to successful information systems adoption. This approach is utilized in an interpretive field study in an Australian information technology company. From a perspective that views information systems as tools, the approach is...
Article
Internet telephony (IP) telephony services have been available since the 1990s. Recently, this market has shown rapid development in terms of new services offered and an impressive increase in the number of users around the globe. Such developments put IP telephony in the spotlight. This article explores the diffusion of IP telephony by focusing on...
Article
This paper contributes to the discussion on how to manage knowledge in organizations. Taking a perspective which acknowledges the importance of, but does not privilege, IT as the decisive element, it reports the results of a study investigating the process of establishing as opposed to conducting knowledge management. Based on a grounded theory app...
Conference Paper
A significant amount of attention has been placed on IS Evaluation within the literature over the years and much has been written. In this paper we review the advancement of research in this area. We found however, that only a limited understanding of the phenomenon exists and only modest progression has been made: while the literature states the i...