Karin S. Moser

• PhD
• Professor (Full) at London South Bank University

Groups and organisations set cooperative goals for their members, yet in reality some team members contribute more than others to these goals. Experts, in particular, face a social dilemma: from the group's perspective they should share their knowledge, whereas individually they are better off not sharing, because acquiring knowledge is costly and...

The current leadership literature seems to be characterized by many open questions and tensions. The art and practice of leadership involves successfully navigating between these sometimes contradicting or opposing poles and finding the right balance between various interests. Therefore, our objective for this lead essay is to relate these open que...

In current social psychology, the self is conceptualized as a "set of beliefs" (Baumeister, 1998). As there is no direct way to observe the self, a large part of self-knowledge remains tacit. Researchers mostly analyze "traces of the self" represented in language, for example as metaphors. It is argued that language can be conceptualized as symboli...

Background. Online, algorithmically driven prognostic tools are increasingly important in medical decision making. Institutions developing such tools need to be able to communicate the precision and accuracy of the information in a trustworthy manner, and so many attempt to communicate uncertainties but also use institutional logos to underscore th...

The Triple Dominance Measure (choosing between prosocial, individualistic, and competitive options) and the Slider Measure (“sliding” between various orientations, for example, from individualistic to prosocial) are two widely used techniques to measure social value orientation, that is, the weight individuals assign to own and others’ outcomes in...

The eponymous 1981 album ‘Computer World’ by the band ‘Kraftwerk’ portrays a society in which digitalization permeates all aspects of our lives. It addressed issues that were decades ahead of their time, ranging from human-computer-interactions to love and emotions in the digital age. Forty years later we live in thatimagined future. The world of w...

The purpose of this conference paper is to present a systematic literature review and a theoretical framework to explain the effectiveness of omni-cultural versus monocultural place branding in attracting visitors to multicultural cities and towns in England. The purpose is to examine the role of individual’s multiculturalism, perceived cultural se...

The increased globalisation in work has put to the forefront the importance of intercultural competencies among employees, including among new graduates entering the labour market. Yet, little is known about whether current graduates meet employer needs with respect to intercultural competencies and how employers can develop their staff in such com...

Envy has been described as a hostile emotion, primarily conceptualised as “pain at another’s good fortune”, but concurrently with a potentially constructive influence. Previous studies conducted on envy have shown that it emanates from workplace events that trigger social comparisons. Drawing on affective events theory, social comparison theory, an...

This training manual has been developed as the third output of the ERASMUS+ funded project, “Developing the cross-cultural skills of graduates in response to the needs of European enterprise”. The manual comes as a materialization of the research conducted during this project aimed to support academics, trainers, and managers in facilitating the le...

While material rewards have received plenty of attention in the literature, intangible rewards such as receiving praise and verbal recognition for one’s work are still under-researched. This gap remains despite plenty of evidence on how important feeling included and valued is for work motivation (Rogers & Ashforth, 2017; Ellemers et al, 2013). The...

Europe faces immense challenges in the areas of migration and asylum that can only be addressed if the 30 EU+ countries (27 EU countries, Norway, Switzerland, UK) collaborate closely and share information regarding security, migration and asylum-seekers across the continent. Professor Moser’s research expertise in multi-stakeholder cooperation, dec...

Nielsen et al. (1) argue that Van Doesum et al. (2) need to consider three points for their interpretation of a positive association between individual-level social mindfulness (SoMi) and environmental performance (EPI) at the country level (3). The association is weaker when 1) it is controlled for GDP and 2) when the data of three countries are r...

Humans are social animals, but not everyone will be mindful of others to the same extent. Individual differences have been found, but would social mindfulness also be shaped by one’s location in the world? Expecting cross-national differences to exist, we examined if and how social mindfulness differs across countries. At little to no material cost...

This Research Topic is a sequel to our previous Research Topic “From Consumer Experience to Affective Loyalty: Challenges and Prospects in the Psychology of Consumer Behavior 3.0”. This first article collection was devoted to analyze the changes that appeared in different industries and companies, fostered by factors mainly related to the developme...

This ERASMUS+ funded project, “Developing the cross-cultural skills of graduates in response to the needs of European enterprise”, is developed in response to recent research highlighting the importance of intercultural competencies for graduates wanting to work in Europe, the employers’ needs, and the intercultural competencies and skills higher e...

Social media provide novel opportunities for street gangs to operate beyond their traditional borders to sell drugs, recruit members and control their territory, virtually and physically. Although social media have contributed to the means available to street gangs today, it does not mean that every gang agrees on their use. Drawing on different pe...

Since the COVID-19 outbreak, organizations had to adapt overnight to remote virtual work. For most employees, one of the fundamental changes, associated with this adaptation is the shift to virtual work and associated remote communication. Whereas before the pandemic this way of communicating was an alternative to face to face communication during...

Purpose: Status is a central aspect of teamwork relationships and successful collaboration in teams, both online and offline. Status group membership and status perception shape behavioural expectations and norm perceptions of what is appropriate but despite their importance have been neglected in previous research. Status effects are of special in...

Ongoing research into how digital technologies shape the way we interact and work and play.

We extend previous research on team innovation by looking at team‐level motivations and how a prosocial team environment, indicated by the level of helping behaviour and information‐sharing, may foster innovation. Hypotheses were tested in two independent samples of health care teams (N1 = 72 teams, N2 = 113 teams), using self‐report measures. The...

Purpose Different length of collaboration with colleagues at work is a central feature of modern working life, and even more so in a work environment that is increasingly project focused and knowledge-intensive. Despite its practical importance there is little research on how the perceived costs and benefits in an information-sharing dilemma might...

This research brings together knowledge of computer science and psychology to research what makes employees share or withhold knowledge The failure of knowledge management systems During the late 1990s knowledge management became the latest management hype, spurred along by new developments in IT and a firm belief that intangible assets-the knowled...

This chapter focuses on the challenges and changes that the introduction of digital technologies into higher education teaching has brought about. To date the response to the possibilities of digital media in higher education has been mainly reactive and consisted mostly of ‘managing after the fact’ rather than a proactive approach with visions for...

In this symposium we address the tension between working remotely ‘anytime, anywhere and with anyone’ and the individual embeddedness of the collaborators in a specific local physical, social, cultural, mental and symbolic space. In virtual work, there are two main reasons why the importance of context increases and adds further layers of meaning t...

Although existing literature points to the importance of developing shared norms in virtual work and there is some work on norms within online communities, there is little research focusing specifically on how different types of norms operate within virtual work environments. Because differences in expectations across locations can result in increa...

Good communication is vital for organisations at all phases of the economic cycle. In virtual, multicultural teams it is complex, sensitive and can be a considerable challenge. Karin Moser’s article, ‘Only a click away’, illustrates how even the tiniest matters – such as etiquette, forms of address and degrees of informality – can have significant...

Fragestellung: Nach einer Organtransplantation finden komplexe psychologische Verar-beitungsprozesse statt. In der vorliegenden Studie wurde untersucht, welche Metaphern im Zusammenhang mit Transplantationserfahrungen verwendet werden, und ob Unter-schiede zwischen Patienten mit guter bzw. ungenügender Compliance im Gebrauch die-ser Metaphern beste...

Lung recipients undergo a complex psychological process, including organ integration and processing of attitudes towards the organ donor. Seventy-six lung recipients were asked to participate in a cross-sectional questionnaire study on the psychological processing of lung transplants. The questionnaire consisted of statements describing aspects of...

Objectives: Following organ transplantation, complex psychological processes take place. This study investigated patients' use of metaphors relating to their experience of lung transplantation as well as differences in the use of these metaphors between patients with either high or low compliance. Methods: Fourteen lung transplant recipients were i...

Incentives are central to the reinforcement of behavior. In the context of group work, it is important to distinguish between individual and collective incentives as rewards. High reward interdependence should constitute an incentive for cooperation among group members (e.g., collective vs. individual financial rewards), but experimental studies pr...

Non-compliance is one of the crucial problems impairing outcome after transplantation. Fourteen lung transplant recipients were interviewed about their thoughts regarding transplant-related topics. Compliance was assessed by doctors. The psychological processing was investigated by content analysis. Highly compliant patients perceived more advantag...

The aim of the present study was to investigate the interplay between personality factors and metaphorical schemas. The "Big Five" personality factors of 20 patients after lung transplantation were examined with the NEO-FFI. Patients were questioned about their social network, and self-and body-image. The interviews were assessed with metaphor anal...

Objective: Psychosocial aspects have been investigated in transplant medicine mainly by the means of various structured questionnaires. To date only few interview data are available on patients thoughts about their self, the transplanted lung or the medication, and the relationship between these thoughts and compliance or gender. Methods: Twenty p...

Der vorliegende Beitrag stellt eine neu konstruierte bereichsspezifische Skala zur Erfassung arbeitsbezogener kollektiver Wirksamkeitserwartungen vor. Das Konstrukt der arbeitsbezogenen kollektiven Wirksamkeitserwartung beschreibt die subjektive Gewissheit, unerwartete und schwierige Anforderungssituationen bei der Arbeit aufgrund gemeinsamer Kompe...

Nach einer Organtransplantation spielen sich komplexe psychische Verarbeitungsprozesse ab. Es gibt jedoch wenig systematische Untersuchungen, die sich mit den impliziten Vorstellungen über transplantationsspezifische Themen beschäftigen.

Zunächst möchte ich etwas zur Auswahl der von mir bearbeiteten Filmsequenzen sagen. Ich habe die Sequenz sechs ausgewählt, weil sie am ehesten etwas mit meiner Perspektive auf Kooperation und Kooperationsprozesse zu tun hat. Zur Kooperationsanalyse habe ich an sich einen Fragebogen entwickelt, in dem ich organisationale, kollektive und individuelle...

The taking of immunsuppressive drugs following a lung transplant is among the most important prerequisites for enabling the survival of the patients (1). The aim of the present qualitative study was to record typical differences between lung transplant recipients with high, medial and low compliance regarding their mental representations of transpl...

Die Idee, alltagssprachiich verwendete Metaphern zur Analyse und Rekonstruktion von mentalen Modellen zu benutzen, stammt ursprünglich aus der Kognitiven Linguistik und basiert auf der Metapherntheorie von Lakoff und Johnson(1980). In der Psychologie ist die Metaphernanalyse in unterschiedlichen Teilgebieten sowohl aus der Grundlagen- wie auch aus...

This book draws together the writings of experts from the fields of learning theory, knowledge development and education and training who have either worked on the development of the concept of work process knowledge or have drawn inspiration from it. The chapter about 'The role of metaphors in acquiring and transmitting knowledge' has attempted t...

Ein todkranker Patient liegt auf der Intensivstation; es besteht kaum noch Hoffnung. Wann sollen - oder dürfen - die lebenserhaltenden Massnahmen eingestellt werden? Wer soll dies entscheiden? Gibt es ein Recht auf Leben um jeden Preis? Was haben die Angehörigen zu sagen? Dürfen Aspekte wie die Bettenbelegung eine Rolle spielen? Mit diesen heiklen...

Die Beiträge dieser Veröffentlichung setzen sich ausführlich mit den sozialen Aspekten des Wissensmanagements auseinander. Die Autoren unterziehen die Theorie sowie die Praxis des Wissensmanagements einer kritischen Betrachtung und geben fundierte Anregungen, wie auch soziale Aspekte eine stärkere Berücksichtigung im Wissensmanagement finden können...

Wissensmanagement ist für ein erfolgreiches wirtschaftliches Handeln von zentraler Bedeutung. Dabei spielen nicht nur die organisatorischen Strukturen und informations-technologischen Hilfsmittel eine wichtige Rolle, sondern vor allem die Bereitschaft und Motivation der Mitarbeitenden, zur Wissensidentifikation beizutragen, ihr Wissen darzustellen,...

Was braucht es, dass das subjektive Gefühl entsteht, jemanden oder einen Sachverhalt verstanden zu haben? Was muss gegeben sein, dass etwas hinreichend gut verstanden wird, um als Handlungsgrundlage für das Entscheiden, Planen und Lösen von Problemen dienen zu können? Und was ist damit umgekehrt die Grundlage für potentielle Missverständnisse und F...

Damit Wissensmanagement erfolgreich und vor allem auch langfristig umgesetzt werden kann, braucht es die Bereitschaft zur Wissenskooperation aller Beteiligten. Wissenskooperation kann deshalb als zentrale Voraussetzung und als Basisprozess jeder Wissensmanagement-Praxis bezeichnet werden. Die Bereitschaft zur Wissenskooperation ist abhängig von ein...

Der Fall Sulzer Innotec AG veranschaulicht Meilensteine und Fallstricke auf dem Weg zu einer konkreten betrieblichen Verankerung von Wissensmanagement. Aus dem Fall lassen sich folgende Erkenntnisse für die Initiierung von Wissensmanagement gewinnen: Eine angemessene Konkreti-sierung von Wissensmanagement führt über den Weg einer mehrfachen Re-Defi...

Im Sinne einer Review werden die aktuellen Beiträge zur Metaphernforschung in der Kognitiven Psychologie und in der Sozialpsychologie vorgestellt und diskutiert. In beiden Forschungsbereichen wird ein kognitives Verständnis von Metaphorik vertreten, das die Arbeiten von Lakoff und Johnson in der Kognitiven Linguistik zum Ausgangspunkt nimmt. Als ze...

The analysis of metaphors is a classical research theme in linguistics, but has received very little attention in psychological research so far. Metaphor analysis—as conceptualized in cognitive linguistics—is proposed here as a qualitative method for psychological research for several reasons. Metaphors are culturally and socially defined, yet they...

To be able to learn as well as to be able to act and communicate meaningfully, we need to be able to make sense of our world. The human ability to build analogies and more specifically, to understand and create metaphors is one of the most powerful cognitive tools to acquire knowledge and to cope with new and unknown situations as well as complex a...

Knowledge is often considered to be the most important intangible asset of the future. The management of knowledge is generally understood as management of data and information Consequently, most approaches see knowledge management primarily as a matter of sophisticated information technologies. In this contribution, knowledge is understood as some...

Times of biographical transitions - such as the transition from learning to work - have significantly increased in past decades. Clearly structured courses of life consisting of the hallmarks of primary education, integration into the work process and - possibly - the improvement of position and status over a lifetime of work, foundation of a famil...

Der folgende Beitrag geht der Frage nach, welche Rolle Wohnformen bei Zukunftsvorstellungenvon Studierenden kurz vor Studienabschluss spielen und welche Relevanz sie für Identitätsentwürfe bei normativen Übergängen im Lebenslauf haben.

Die Auseinandersetzung mit dem Thema Wissensmanagement im Kontext einer vornehmlich betriebswissenschaftlich geführten Diskussion kann als ein bisher vor allem auf konzeptueller Ebene geführter Diskurs eingeschätzt werden. Es fehlen demgegenüber weitgehend systematisch reflektierte betriebliche Erfahrungen zum Thema. Anhand einer Falldarstellung zu...