Karen S Osmundsen

NHH Norwegian School of Economics | NHH · Department of Strategy and Management

In this paper, we explore drivers, objectives, success factors, and implications of digital transformation. This investigation is conducted through a systematic literature review that focuses on empirical contributions in the Information Systems (IS) field. By reviewing prevailing empirical contributions on digital transformation, we provide insigh...

Robotic Process Automation (RPA) is penetrating organizations at an accelerating rate. This trend is challenging the existing IT governance structures, because RPA usually is acquired and implemented by local business units, outside the control of the IT function. Consequently, how to organize and govern RPA initiatives is a topical issue. The reco...

Numerous established firms are undergoing digital transformations. To manage a digital transformation (DT), companies should develop DT capabilities. One important prerequisite for DT capabilities is DT competence-a bundle of employee skills, knowledge, and expertise necessary for a successful DT. However, research on which competences are essentia...

Current research on digitalization often takes a strategic or change management perspective. More recently, research has pointed to continuous development as essential in digitally enabled change. However, less is known about how continuous development evolves, and how organizational actors interact during continuous development. Our research quest...

The concept of affordances has become central in information systems literature. However, existing perspectives fall short in providing details on the relational aspect of affordances, which can influence actors' perception of them. To increase granularity and specificity in this regard, researchers have suggested that it be supplemented with other...

This paper explores collaborative governance in digital platform ecosystems and the governance challenges that may occur in such environments. We analyze three different digital platform ecosystems and identify six unresolved key governance issues that we believe are central to the type of digital platform ecosystems we address. This paper has thre...

Continuous development extends the agile approach and focuses on bringing valuable services to users with the aim of achieving a continuous flow of learning and development in short cycles. The objective of this work is to theorize the idea of continuous development in the context of digital infrastructure evolution and explore the organizational i...

Digital twins, which replicate physical assets, are perceived as enablers of digital transformation. But implementations of digital twins are still rare, and there is little advice on how to successfully develop them. We describe how a Norwegian power grid company and its technology partners designed and implemented a digital twin of its grid netwo...