Kannapat KankaewSuan Sunandha Rajabhat University · College of Hospitality Industry Management
Kannapat Kankaew
Doctor of Public Administration (Human Resource Management)
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37
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103
Citations
Citations since 2017
Publications
Publications (37)
Generally, the price mechanism is the primary factor attracting customers to choose to fly. However, the other service components, especially punctuality and service quality, could not be neglected. This study aims to investigate the service components that enhance passenger return intention using three low-cost airlines operating in Don Mueang Int...
Dear all,
You are cordially invited to contribute a chapter in my forthcoming edited book titled "Theological Concept in Business Management:
A Symbiosis for Efficient Performance and Economic Value" The book will be published by Nova Science Publisher, USA, and intended to index in Scopus.
This chapter investigates the managerial practices of low-cost carriers during the pandemic enhancing its operations to remain in track. The managerial practices in the study were high competence workforce, organizational culture, risk management, and strategic human resources management. The multiple regression was applied. The results found that...
Besides the leisure purposes, tourism is one of the key elements supporting a better quality of people life. However, striving for success in tourism development and management is challenging. This study aims to assess the success factors of Pha Mi indigenous tourism (PMIT) development for sustainability in the light of the sustainable development...
Dear all,
I am happy to invite you to contribute a chapter to my forthcoming edited book titled: Strategic Human Resource Management in the Hospitality Industry: A Digitalized-Economic Paradigm. The book will be published by IGI Global, USA. And the DOI will be assigned to each chapter. You can submit your proposal via this link: https://www.igi-gl...
The mission of the International Journal of Business Intelligence Research (IJBIR) is to advance research in the field of Business intelligence (BI), providing a global forum for the discussion of diverse aspects and issues that affect the field. IJBIR is a peer-reviewed publication and takes a multidisciplinary approach to the examination of the B...
Global Air Transport Management and Reshaping Business Models for the New Era provides a comprehensive collection of knowledge on the new era of business management on air transport. It provides strategies, technologies, and tools used in the reshaping of the air transport business model. Covering topics such as customer experience, robotic process...
Coffee was used as a symbiosis key value attracting tourists in community-based tourism at Pang Khon village, Chiang Rai, Thailand. The mixed method was applied. The data collected by administering in-depth interview, focus group, participatory rural appraisal, and participatory observation amongst the public, private and community for qualitative...
The Southeast Asia airline is one of the most well-known in the aviation industry where airlines represent unique culture for the value-added service standard to customers. Through the means-end theory method, the purpose of this study is to explore the value that passengers create in the decision making on Southeast Asia airlines that would result...
Apart from the price mechanism attracts low-cost airlines’ passengers. The service quality is crucial that should not to overlooked. This study aims to assess the service quality dimensions that influence behavior intention to return using low-cost airlines. The sample groups were 1200 Thai passengers who flown with low-cost carriers to and from Do...
When it comes to online fashion, this research focused on the interaction between three factors: preferences for online fashion goods, consumer buying choices for online fashion products, and brand image. A descriptive correlational approach was used. A total of 184 sampled active online purchasers of fashion items from a population of 350 online b...
The covid-19 infection has reduced educational institutions' economic aspects and made it possible for the researchers to assess the financial issues associated with funding and efficiency of operations among schools in South East Asian universities. In the realm of education, economic concerns are not the central role of the holder, but actors who...
The COVID 19 pandemic had a significant impact on both the administration and instructional delivery. A close partnership between administrators and teachers is essential to students' overall growth, particularly in this COVID 19 era. This study employed a descriptive correlational research design. A survey was done using online to selected schools...
Career fulfillment was considered a key subjective consideration for a successful career as a metric in assessing the entire career of an employee. Job satisfaction as a representation of a person's income, challenge or protection values or desires, which may impact the appraisal of the person's achievements in his or her career. The conceptions of...
Career fulfillment was considered a key subjective consideration for a successful career as a metric in assessing the
entire career of an employee. Job satisfaction as a representation of a person's income, challenge or protection values or
desires, which may impact the appraisal of the person's achievements in his or her career. The conceptions...
The pandemic of COVID-19 has extreme impact than the intense competitors in airlines industry that never turn up in
history. It derailed all airlines’ operations, company’s structure, strategy, and its markets which is highly impact to Thailand’s
tourism industry. The purpose of this study is to assess the managerial practices of low-cost carriers...
This paper explores the ideas and cases based on research that emanate from the application of the contingency theory, resource-based views theory, and the institutional theory to cope with an abruptly changing paradigm. The paper attempts to provide a holistic view of the IR 4.0 impact on the business changes and the usage of technology in the edu...
The relationship between the organization and its clients is the life of every enterprise, whether it is a multinational corporation of several billion employees and a multi-million-deposit business or sole traders with a handful of daily customers. The relationship between the organization and its traditions is the key concern. Between these two c...
The relationship between the organization and its clients is the life of every enterprise, whether it is a multinational corporation of several billion employees and a multi-million-deposit business or sole traders with a handful of daily customers. The relationship between the organization and its traditions is the key concern. Between these two c...
ABSTRACT: A nation’s economy runs on the knowledge and skills of its people.Quality assurance mechanisms for higher education institutions must take cognizance of the graduates' acquisition of skills to become productive and contributory for societal development. The study is a quantitative survey assessing the attainment of the immediate program l...
Supply chain management (SCM) practices have become strategic resources and capabilities for enhancing both competitive advantage logistic performance (ORGPER). However, it is not clear how SC Practices influence logistic performance in the agribusiness context. However, the mechanism of SCMPs effects is not yet understood since extant literature h...
One of the most notable tourism occurring in the global travel industry today is the growing of trans-boundary tourism especially in context of ASEAN countries. Thailand in particularly, has faced with the dramatically growth of tourist numbers across the border area of R3A (Thailand, Lao People’s Democratic Republic and the Southern Republic of Ch...
Thailand’s tourism is one of the primary revenues generating industries because of its geographical and richness of natures & cultures. However, some remote destinations require development such as routes, tourism products, and markets. Therefore, the aims of this study are to examine logistics of community-based tourism (CBT) destinations and iden...
The air transport infrastructure in this study is the airport. The aim of this research is to assess the airport environment specific on services cape or the architecture design, and function which affecting the passenger’s satisfaction. This study conducted at Don Mueang International Airport (DMK), Thailand. Since DMK has been renovated and expan...
Since the spread of COVID 19 from the outbreak to pandemic. It is affecting all walks of life, and all kinds of business globally. This academic article reviewed the most sensitive industry which is the air transportation based on contingency theory. This article spotlights on anterior, amid, and after the pandemicpalliative in Thailand. The purpos...
he pharmacist was accounted as one of special group or talented who hold special skills on managing customer experience while diagnosing the symptom and delivering the right pills in accordance with doctor diagnosis. In Thailand, there are plethora drugstores located throughout the country both privately own and chain store from abroad. It is manda...
Pharmaceutical industry requires competence pharmacists who are knowledgeable with pharmaceutical skills set, and research ability. Since, these people who have to deal with their own life and well-being of others. However, the consensus competence framework has been raised and discussed among scholars, still. The competence might divide into norma...
The newly hired staff who can adapt well with an organization’s culture could
perform effectively and maintain better socialization in the workplace. This would
result in happy working life and leads to organizational success. The aims of this
study were to (1) investigate the organizational culture of newly-hired customs
officers hold with them at...
The four major forces of Ts are pushing us to globalization faster. These are technology, television, trade, and travel. It is worth noting that the forces of four Ts also turn us into the global economy where firms are competing globally. Organizations can either acquire technologies, or reproduce their more advanced version but within a few years...
In the global competitive markets where the velocity flow of plethora data spread widely. The learning and development of organizations' workforces is essential to be competitive. The aviation is one of the tremendous competitive industry. Since, the products or services and prices offered are quite similar unless its human capital who provide the...
The managerial values have been changed overtime, because of external environment situations. It is also shaping leadership style in each era of the changes. This article, the authors aim to review the managerial values changing overtime from agricultural, to industrial revolution, computerization, technology, and until today the digitalization era...
![Fig. 1. Sensing In addition, [10] explains that individual must open...](publication/341158846/figure/fig1/AS:887822110183426@1588684694210/Sensing-In-addition-10-explains-that-individual-must-open-mind-open-heart-and-open_Q320.jpg)
The dynamic changes, the fast growing of technology, causing unpredictable environment that forces people to live with tension. Man must learn to adapt oneself mentally to the changing phenomenal. The mindset is crucial for a workplace and chaotic society. This article, the author has reviewed religious concept and the U theory form secondary data....
The airline is one of the highly intense competition, in the meantime it is the most vulnerable industry to external environment.Importantly, the service quality is remarkably affecting to the customer’s preference choosing to fly. This study aims to assess the competencies of ground service agent that affecting passenger’s satisfaction. The quanti...
Presently, the Thai government has implemented its so-called Thailand 4.0 policy to move away from the middle-income trap to a value-based economy. Howbeit, human capital development is a crucial part for driving the policy's success. Hence, this study aims to assess the perception of Thailand 4.0, the factors affecting learning, and the effectiven...
This study reviews the crisis causes, strategic planning and risk management of Thai Airways International. The conflict resolution fell into 3 main missions (those were stop bleeding, strength building and sustainable growth) and 6 strategies, including: network strategy, fleet strategy, commercial strategy, operation and cost strategy, organizati...
Projects
Projects (8)
Theologically, all religions’ teachings profoundly cultivate people being good, conscious, mindful, sacrifice, and living harmoniously and peacefully with others. This book aims to address the adoption of religions teachings in business management. Specifically in the post-modern world, where people and organization face with multiple and unprecedented crises, technology disruption, adverse environmental changes. Yet, the UN has called for sustainable development goals, where the three pillars namely environment, social, and economic were excelled. Doing business, the resilience, dynamic, and transformative are critical for organization. Metaphorically, the organization is as living organism where people gather together leading to shared-norms, value, and culture. On the flip side, there exists the diversity. Hence, a symmetric management of organization both internal and external for performance integrity, people justice, planet responsiveness, social legitimacy and profit sustainability are vital.
The asymmetric of living ecosystem causes multiple crises and unprecedented
This book aims to encapsulate
- Theoretical concept
- Theory U
- Sufficient Economy
- Public and private organization
- NGO, Volunteer, Philanthropy
- Hospitality and Tourism Industry
- Pilgrimage
- Education
- Human resource management
- Leadership
- Organizational culture, justice, diversity and inclusion, ethics and moral
This book is intended to collect and promulgate fruitful knowledge related to Strategic Human Resource Management in all kinds of hospitality and services industries. The topic will discuss all processes of strategic human resource management discipline and theory. This book is envisioning a new novel body of knowledge that blends technology and human in services along with organizational culture for a sustainable competitive edge. The insightful of cases, concepts, and theory, knowledge management & transfer are embraced.
The mission of the International Journal of Business Intelligence Research (IJBIR) is to advance research in the field of Business intelligence (BI), providing a global forum for the discussion of diverse aspects and issues that affect the field. IJBIR is a peer-reviewed publication and takes a multidisciplinary approach to the examination of the BI field. The journal promotes submissions from all regions of the world that address the theories and practices that impact the field.
All aspects of business intelligence adoption but not limited to;
the education, hospitality industry, tourism, marketing, business operation, transportation, knowledge management, organizational culture, personal data safety and security, public and private business intelligence, the application of intelligence in agriculture, human resource management, HR analytics, training & development, etc.,
Submission link: https://www.igi-global.com/submission/submit-manuscript/?jid=1168&cfcid=ce3f84ab-a1ff-4bc0-9049-913a69528a49
