Juozas Ruzevicius

Vilnius University · Faculty of Economics

Errors and mistakes are an inevitable part of organisational life and certainly life in general. However, errors result in adverse events. The consequences of them influence the safety of the staff and the health of patients. The focus is on the following fundamental question regarding the scientific problem at the theoretical level: How the error...

Quality management through the application of ISO 9000 certification is a promising approach in striving for organizations’ business success and leading to an inferior number of errors. The paper focuses on the following primary questions regarding the scientific problem at the theoretical level: How the application of quality management principles...

The main motives for implementing standards are external and internal. External motives are related with aims to enter new markets, export new goods, meet customer requirements, achieve better corporate image, gain market share, or increase customer satisfaction. Internal motives occur when the organization itself wants to improve the internal syst...

Цель данного исследования-раскрыть концепцию качества жизни и его проявления на работе в организациях, а также выявить особенности оценки качества жизни на работе. В статье представлены результаты исследования качества жизни на работе в конкретной производственной организации до и после корректирующих действий в рабочей среде. В статье также привод...

The aim of this paper is to analyze the changes in climate, the carbon footprint and existing assessment methodologies, and based on an author's research to develop a methodology for carbon footprint calculation of small organizations. The major problem of small organizations calculation tools are complexity, time consuming and requires significant...

The principal purpose of the present paper is to examine the effect of work environment (social support and job characteristics) for the transfer of training. Although the transfer of training is a complex process highly affected by a range of different factors, it is important to enhance attention to work environment; the effect of work environmen...

Innovation is a concept adopted in so many domains and in such different forms that it became increasingly more difficult to understand and apply. The number of performers involved in the innovation process and the number of forms in which they can manifest their involvement is growing. This article aims to identify the main levels and types of per...

The article presents analysis of scientific literature review and the example of practical calculation of quality costs. Attention is paid to the demand of structuring company’s costs through the correlation of its quality costs and maturity of quality in the context of standardisation of services.

The main aim of this article is to compare the quality of life and quality of work-life balance among employees working in the public and private sectors of Lithuania. The authors research showed that the most important factors of quality of life for private sector workers are absence of stress, follow mode, changes, use ecological products, wherea...

The article analyzes global trends in the modern science of quality. It summarizes researches of the author and foreign scholars in the field. The model of maturity of innovations, concepts, methods and values, as well as innovative methods of quality grading have been shown, the essence of "deep knowledge" of E. Deming has been revealed. Author fo...

The aim of this paper is to discuss existing consumption culture approaches and to analyse various consumption patterns determined by national, ethnic and religious differences. The orientation towards the value of quality is a new trend of modern quality management sciences. The quality value orientations (national, social, religious, government b...

The aim of this paper is to define the conception of quality of life and its components, to prepare a model of quality of life, and to present the quality of working life evaluation in an organisation after corrective actions in the work environment. The results of the research into the work-family conflict and the balance of work and personal life...

The methodology of audit is extensively researched both foreign and Lithuanian authors, but there isn’t a full theory of audit, in which is mentioned all the currently existing types of audit. This is due to the quality audit typology and methodology is not fully explored and clearly systematized. Analysing audit concepts it is a challenge to deter...

Audito metodologija plačiai nagrinėjama tiek užsienio, tiek Lietuvos autorių mokslinėje literatūroje, tačiau išsamių studijų, kuriose būtų sistemingai analizuojamos visos šiuo metu naudojamos audito rūšys, nėra daug. Kokybės audito metodologija taip pat nėra iki galo išnagrinėta ir aiškiai susisteminta. Nagrinėjant audito koncepcijas sunku vienarei...

The aim of this paper is to discuss existing consumption culture approaches and to analyse various consumption patterns determined by national, ethnic and religious differences. The current consumer culture is usually approached from two major positions: consumption homogeneity and consumption heterogeneity. Although globalisation has penetrated a...

Internet purchases is a phenomenon that rapidly grow in popularity, therefore increasing competition between internet shopping websites brings to one’s attention the importance to properly evaluate quality of these services as well as to know what quality factors are most important for customers and have influence on their decision to buy online. Q...

The orientation towards the value of quality is a new trend of modern quality management sciences. The quality value orientations (national, social, religious, government bodies, market participants, and consumers) and quality culture are rather important in the global economical collaboration and trade, as well as in the international communicatio...

The aim of this study is to define the impact of organizational culture on the success of bu-siness process management in the public sector. In order to conduct research on this topic, the literature concerning business process management studies in the public sector and in the context of organizational culture was analysed. As a result of the lite...

Within the course of the past several years the growth in the popularity of socially responsible investment has been gaining momentum. Today Europe, the United States of America and the Pacific Ocean region record hundreds of socially responsible funds. The value of investment in such funds today accounts for trillions of euro. There has been a tan...

This article analyses the concepts of the Business Process Management lifecycle and maturity. Depending on the author, a different level of detail and structure is distinguished within the cycle, but one that maintains the optimal structure size and has been developed by practitioners in the Business Process Management field is the Association of B...

The possibilities of development of a model of evaluation of effectiveness of QMS adjusted to the needs of Lithuanian service enterprises are analyzed in this article. In order to achieve the goal the following research methods were used: questionnaire survey of enterprises, structured interview, document analysis, evaluation of the efficacy of pro...

Phenomenon of corporate social responsibility is familiar to the world for several centuries; however in the last century it became not only good practice but also increasing necessity in the whole world. Sound analysis revealed that the development of corporate social responsibility is pursued involving more and more state and non-governmental org...

The aim of this paper is to discuss existing consumption culture approaches and to analyse various consumption patterns determined by national, ethnic and religious differences. The current consumer culture is usually approached from two major positions: consumption homogeneity and consumption heterogeneity. Although globalisation has penetrated a...

The article presents the concept and methodology of ecological footprint as an indicator of global and national sustainable development and results of the international benchmarking of this indicator. � survey of 125 �ithuanian organi�ations and their departments has reve-� survey of 125 �ithuanian organi�ations and their departments has reve-aled...

Anotacija Sveikatos priežiūros kokybė, jos valdymas tampa vienu iš sveikatos priežiūros prioritetų tiek Lietuvoje, tiek ir kitose Europos bei pasaulio šalyse. Sveikatos priežiūros įstaigos daly-vauja užtikrindamos ligų prevenciją, gyventojų sveikatos kokybę, visos visuomenės gerovę. Vis daugiau dėmesio skiriama sveikatos priežiūros paslaugų teikimo...

Anotacija Straipsnyje analizuojami pasaulio ekonomikos ir įvairių veiklos sričių globalizacijos bei internacionalizacijos procesų įtakojami organizacijų aplinkosaugos užtikrinimo priemonių diegimo plėtros ir raidos pokyčiai bei jų įtaka konkurencingumui. Darbe apibendrinta tarptautinė aplinkosauginio sertifikavimo ir kitų tausojamosios plėtros užti...

The article examines social responsibility and sustainable development concepts, their systems and tools international typology. The author presents the results of international benchmarking of the ecological footprint as an integral indicator reflecting sustainable development. The paper provides also an analysis of the development of socially res...

According to the principle of sustainable development, a country's economic and social development should be orientated such that the satisfaction of today's needs would not impinge on the opportunities for satisfying the needs of future generations. Ecological footprint is an indicator reflecting national and global sustainable development. It sho...

In this study, the evolution, content, trends and perspective of commodity science as a predecessor of quality management sciences and as an education subject are analyzed. The new models of the interface of commodity science with other disciplines, of the coverage of contemporary quality sciences and of quality management development stages are pr...

There are several ways to measure brand equity. One method approaches the financial-company level, other analyses consumer level. Although both approaches can be treated as equal to each other, but only when the consumer-based viewpoint is fully revealed the financial brand value can be effectively measured. Consumer-based approach seeks to identif...

The content and problems of modern quality management, as science, study subject and business management tool are analyzed in the paper. The article defines the quality integrated model, the model of standardization, certification and market relations and the model of quality management and efficient development, success factors and tools of organi...

This article analyses the peculiarities, interrelations and development of two relatively new concepts of organizational development – socially responsible and sustainable business. Soci-ally responsible business, which adopts the sustainable development concept, more and more of-ten requires than adequate behaviour of the supply chain partners. Th...

Business School Sauletekio av. 22, LT-10225 Vilnius, Lithuania juozas.ruzevicius@ef.vu.lt This article presents an analysis of changes in the development and expansion of implementation of organizations'' environmental protection measures, as influenced by globalization and internationalization processes on the world's economy and various fields of...

This article analyses the peculiarities, interrelations and development of two relatively new concepts of organizational development – socially responsible and sustainable business. Socially responsible business, which adopts the sustainable development concept, more and more often requires than adequate behaviour of the supply chain partners. The...

The main purpose of this article is to create the framework of links between corporate social responsibility (CSR) and human resource management (HRM). Literature analysis reviews the different CSR definitions and development of theories, presents the main means for implementation of socially responsible activities – standards, initiatives, especia...

This article analyses the quality certification,standardization, market and technical barriers to traderelations problems. Certification system and qualitymanagement tools development in Lithuania andinternational context are also analysed. It gives a study ofthe processes in place designed to normalise internationalstandards, technical regulations...

Straipsnyje analizuojami pasaulinės ekonomikos ir įvairių veiklos sričių globalizacijos ir internacionalizacijos procesų lemiami aukštojo mokslo raidos pokyčiai ir universitetinės veiklos bei studijų kokybės užtikrinimo metodai ir priemonės. Remiantis mokslinės literatūros analize, užsienio ir Lietuvos aukštųjų mokyklų veiklos praktikos apibendrini...

Achievement of objectives of education and training is one of significant factors influencing quality of life. Higher education institutions use different work, teaching methods and tools; however they are inadequate in many cases. Today higher education institutions have problems concerning sustention and rise of certain level of education by givi...

The aim of this paper is to define the quality of life conception and their components, to prepare the quality of life model, to establish the quality of working life evaluation in organization after corrective actions in work environment. This study is follow up of earlier quality of life researches carried out in 2006 by the author (Akranaviciute...

Topical problems of modern business are: how to cull right information from its abundance, how to decide which information is valuable and which one is useless, finally, how to assess the quality of the usable informa-tion. These problems are relevant and important both globally and locally in Lithuanian business. This paper highlights information...

The objective of this paper is to define the quality of life (QOL) and the quality of working life (QOWL) con-ceptions and their components, to establish the quality of life evaluation and to report the results of the employee’s quality of working life research.Quality of life is influenced by an individual’s physi-cal and mental health, the degree...

This article analyzes the peculiarities and develop-ment of the socially responsible business and conception of the corporate social responsibility (CSR). The CSR concept and those already being as part of socially re-sponsible business, more and more often require the ade-quate behavior from the supply chain partners as well. The main purpose of t...

At the end of the last century a number of environmentallaws, technical regulations and normative documentswere created. At the same time there appeared thecombination of such concepts as “business“, “environment-oriented activity“, “sustainable development“,“continuous development“ and “sustainable productmanagement“ in scientific articles. Countr...

Straipsnyje analizuojami verslo informacijos kokybës vertinimo ypatumai. Iðryðkinami svarbiausi informacijos kokybës rodikliai – informacijos kokybës vertinimo ir valdymo pagrindas. Remiantis IBM kompanijos modeliu ávertinama Lietuvos verslo organizacijø informacinë branda. Identifikuojami mûsø ðalies verslo organizacijø labiausiai vertinami inform...

Straipsnyje analizuojama interneto svetainės kokybė, jos vertinimo kriterijai ir metodai. Remiantis autorių teikiama metodika, atliktas konkrečios mokslo ir studijų institucijos interneto svetainės kokybės tyrimas. Darbe pateikiamas šio virtualaus produkto kokybės suvokimo modelis ir formuojamos tirtos interneto svetainės kokybės pagerinimo rekomen...

This is an analysis of the theory, methodology and business practice used to measure quality. The models and are presented and some of its elements are discussed in relation to its influence on the competitiveness of Lithuanian business. Special attention is given to new aspects in quality assessment, in particular, social quality. The fundamental...

The main purpose of this article has been to prove the influence of product quality comparative testing results on the market, to demonstrate the importance of comparative testing of consumer products as a means of consumer information and consultation, to analyse its methodology and impact on market structures as well as on the behaviour of compan...

For survival and institutionalization in the European and world markets, Lithuania needs to create and develop competitive economy, assure the wealth of its society by seeking quality of organizations, their goods and services. The purpose of this study is to formulate possible references of national quality policy and the system of its implementat...

The paper presents an analysis of the theory and methodology of quality management. A model of quality management subsystems is presented and some of its elements are discussed in relation to its influence on the competitiveness of Lithuanian business. Special attention is given to new aspects of quality assessment, social quality in particular. Th...

Straipsnyje analizuojami kokybės vadybos, kaip mokslo ir studijų disciplinos, raidos ir turinio klausimai, analizuojami kokybės vadybininkų universitetinio rengimo tobulinimo aspektai. Straipsnis parengtas naudojantis mokslinės, metodologinės ir teisės literatūros analize. Vakarų universitetų ir kokybės vadybos mokslo ir verslo tarptautinių organiz...

The main purpose of this work is to analyze and generalize the practice of products' eco-certification and labelling in the world, as well as to identify their better possibilities of usage in the Lithuania. During integration into the European Union the enterprises of Lithuania will have to follow internationally accepted standards and the environ...

A The article presents the results of the study about the motives and efficiency of Quality Management System (hereafter, Quality System—QS) implementation in Lithuanian companies that have obtained ISO 9000 certificates. Thirty-one Lithuanian companies (24% of all certified companies at the time of the research) have presented the answers t...

Straipsnyje analizuojami prekės markės ir jos įvaizdžio formavimo teoriniai, metodologiniai ir terminologijos klausimai. Nustatytos prekių tapatumo identifikatorių sąsajos, išnagrinėti prekės markės ir jos įvaizdžio formavimo ir analizės ypatumai, metodai ir priemonės. Remiantis mokslinės literatūros nagrinėjama tema sistemine analize parengta tyri...

Straipsnyje analizuojama savanoriškų aplinkosauginių priemonių tipologija ir jų taikymo pasaulinė patirtis. Nagrinėjami Lietuvos įmonių aplinkos apsaugos vadybos sistemų diegimo, produktų aplinkosauginio ženklinimo ir vartotojų tyrimo rezultatai. Straipsnis parengtas remiantis lyginamosios ir sisteminės analizės, matematinės statistikos, įmonių, ek...

Straipsnyje analizuojami Lietuvos įmonių kokybės vadybos sistemų (toliau tekste - kokybės sistemų) diegimo motyvacijos ir naudingumo tyrimo rezultatai. Autorių tyrimo duomenys lyginami su Vakarų Europos valstybėse atliktų kokybės sistemų efektyvumo tyrimų išvadomis. Šis darbas yra kokybės sistemų efektyvumo kompleksinio tyrimo sudedamoji dalis.

This paper analyses peculiarities of the business information quality assessment. It reveals the importance of information quality in a daily business world. Also it defines leading information quality dimensions that are the basis for information quality assessment. The paper reveals the results of accomplished research that captures dimensions of...

1 Vilniaus universitetas Saulėtekio al. 9, LT-10222, Vilnius 2 AB "Vilniaus Pergalė" Stirnų g. 25, LT-08101, Vilnius The main purpose of this work is to analyze the food quality regulation system and food safety assurance. This article also highlights the conditions, which must be met for an integrated quality and food safety management system to b...

The main purpose of this article has been to prove the importance of comparative testing of consumer prod-ucts as a means of consumer information and consulta-tion, to analyse its methodology and impact on market structures as well as on the behaviour of companies and consumers, and to determine possibilities for the practi-cal application of compa...