Julie Ferguson

Julie Ferguson
Amsterdam University of Applied Science · Center of Expertise Urban Governance & Social Innovation

PhD

About

54
Publications
13,715
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723
Citations

Publications

Publications (54)
Article
Full-text available
The principles of international humanitarian law (IHL) have evoked considerable debate in the practice of humanitarian support, particularly in terms of emerging tensions with sovereign (national) law. Drawing on organization studies, we examine the emergent strategies aimed at resolving the ambiguous legal context in which humanitarian support ope...
Article
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en A major challenge for disaster scholars and policymakers is to understand the power dimension in response networks, particularly relating to collaboration and coordination. We propose a conceptual framework to study interests and negotiations in and between various civic and professional, response networks drawing on the concepts of “programming...
Article
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Nonprofit organizations (NPOs) have deployed various strategies in motivating businesses to source sustainably, such as the co-development and promotion of sustainability certification and direct collaboration in cross-sector partnerships (CSPs). This is an important current-day priority, given the ambitions set out in the Sustainable Development G...
Article
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Strengthening sustainability in global supply chains requires producers, buyers, and nonprofit organizations to collaborate in transformative cross-sector partnerships (CSPs). However, the role played by nature in such partnerships has been left largely unattended in literature on CSPs. This article shows how strategizing nature helps CSPs reach th...
Chapter
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In times of crises or disaster, the response capacity of public authorities is put under extreme pressure. In contrast, citizens are resilient in times of crises and are increasingly organizing themselves. The new possibilities offered by social media and online platforms have the potential for citizen self-organization. In practice, we see that go...
Chapter
This chapter examines the introduction and implementation of the pilot project Twitcident in an emergency response room setting. Twitcident is a web-based system for filtering, searching and analyzing data on real-world incidents or crises. Social media data is seen as important for emergency response operations: it can be used as an ‘early warning...
Article
Full-text available
In this paper, we study conveners' work in establishing change towards sustainability through cross‐sector social partnerships (CSSPs). Applying a paradox lens, we offer a new perspective on tensions in CSSPs: These are not hurdles or challenges to overcome in order to reach success but endure throughout the entire CSSP process. This insight change...
Chapter
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In this essay, we argue that understanding of meaning in relation to organizational networks warrants a more prominent place in organizational theorizing, because it fulfils a distinct role in the emergence and evolution of networks. Whereas prior studies have tended to address network structures or narrative structures, we suggest that organizatio...
Article
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Citizens have often been found to converge on disaster sites. Such personal convergence is increasingly supported by online informational convergence. The adoption of online platforms represents an opportunity for response organizations to manage these two different manifestations of citizen convergence. We analyse one such platform, “Ready2Help”,...
Article
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Objective: In order to alleviate the pressure on health care systems exerted by the growing prevalence of chronic diseases, information and communication technologies (ICT) are being introduced to enable self-management of chronic diseases by supporting partnerships between patients and health care professionals. This move towards chronic disease s...
Article
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Crowdfunding involves raising small amounts of money from a large number of people, typically via the Internet and social networks, to fund a project. Crowdfunding projects are mainly funded by the project creator’s relatively small network of family and friends. We argue that mobilizing funders outside this close network positively contributes to...
Article
Recently, crisis response organizations are adopting a networked communication structure, as a means to connect different sources of crisis information and enable a more effective crisis response. However, this change has introduced legal complications that so far remain unaddressed, for instance regarding the exchange of privacy-sensitive informat...
Article
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Informal client contact forms a crucial part of the daily routine of service professionals, in particular among top-ranking professionals working for consultancy and accountancy firms. In this paper, we investigate how 34 service professionals develop informal client contact, by studying their networking styles. Our study shows many similarities in...
Article
In this study, we analyze how time pressure affects coordination between temporary projects and permanent organizations involved in public infrastructure projects. Prior research has shown that time pressure can yield both benefits and challenges to the realization of projects. Unraveling the challenges, we identify three interrelating factors that...
Article
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The present study of an infrastructure project shows how anxiety of repeated organizational failure instigates stronger stakeholder control. This control frustrated the project organization’s efforts to gain trustworthiness, hampering project completion. The study also shows how the public demonstration of stakeholder control was used to curb r...
Article
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In the aftermath of the devastating earthquakes in Nepal, a large scale humanitarian response was launched. We studied the response operation four weeks after the last quake, using participant observations and interviews. Our findings indicate that the response operation was characterized by two faces: control and collaboration. These are rooted in...
Article
This study investigates how small-scale business owners in the Indonesian tourism industry seek to overcome the consequences of multiple crises, over a ten-year period. Taking a Bourdieuan perspective, the authors emphasise the context-dependency and quality differences of various forms of capital, and explain how these differences are manifested i...
Article
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This article presents a bibliographical overview of social network research in and between organizations. Social networks form a core topic in the study of organizational and inter-organizational processes. Social network research often focuses on individual level networks, analyzing and theorizing the relations and structures around single actors...
Article
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The aim of this paper is to critically explore whether crowdsourced Big Data enables an inclusive humanitarian response at times of crisis. We argue that all data, including Big Data, are socially constructed artefacts that reflect the contexts and processes of their creation. To support our argument, we qualitatively analysed the process of ‘Big D...
Conference Paper
Entrepreneurship is increasingly recognized as a vehicle for reducing inequalities. However, we argue that the prevailing individualistic focus on opportunity pursuit inadequately explains why many entrepreneurial efforts fail, particularly in the domain of foreign direct investment (FDI). Through our embedded case study of a Korean FDI in Cambodia...
Conference Paper
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Over the last decade, the disaster response landscape is increasingly complemented by voluntary citizen initiatives on digital platforms. These developments have opened up opportunities for response agencies and NGOs to organize local community involvement. In this paper we focus on the question how citizen involvement can be proactively organized...
Article
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This paper explains how social capital activates the accumulation of human capital within a Diaspora context. Our study focused on migrants in the Lithuanian Diaspora and revealed unexpected differences in the way low- and high-skilled migrants developed and applied social capital in order to accumulate human capital. Namely, despite a less privile...
Conference Paper
This is a four-year longitudinal study of radical innovation that was developed within a Japanese MNC through intensive collaboration among R&D professionals from Japan and Europe and became an independent business unit with a local production site in the Netherlands. The study explores radical innovation as a new field of practice, and examines th...
Chapter
Full-text available
This chapter examines the introduction and implementation of the pilot project Twitcident in an emergency response room setting. Twitcident is a web-based system for filtering, searching and analyzing data on real-world incidents or crises. Social media data is seen as important for emergency response operations: it can be used as an ‘early warning...
Article
While the uptake of online communities toward development purposes continues to grow, many are characterized by an unresolved tension. On the one hand, they benefit from participation of heterogeneous stakeholders in their efforts to strengthen their expertise. On the other hand, these stakeholders represent highly diverging interests, which makes...
Research
Full-text available
While the uptake of online communities toward development purposes continues to grow, many are characterized by an unresolved tension. On the one hand, they benefit from participation of heterogeneous stakeholders in their efforts to strengthen their expertise. On the other hand, these stakeholders represent highly diverging interests, which makes...
Article
Full-text available
Developing informal client relationships is an essential social skill for service industry professionals, such as accountants. This skill can be considered a form of 'social knowledge', a key enabler in facilitating communications, and helping professionals distinguish themselves from competitors. In this paper, we study how service professionals i...
Article
An important question underlying radical innovation is: How can radical innovation be sustained when moving from R&D labs and pilots to large-scale production facilities? Building upon Ryle’s distinction between “knowing that” and “knowing how”, we integrate innovation and boundary spanning literatures and discuss how radically new knowledge and pr...
Conference Paper
This article develops a process model of boundary work during integrated strategy making. It demonstrates how micro practices of boundary work are an essential part of strategy making in complex organizational forms. We attend to how managers make sense of, enact, and (re)create boundaries in strategic collaborations, which extant research has negl...
Article
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Purpose – This paper aims to analyze how the debate around knowledge management for development has evolved over a 14-year period. Design/methodology/approach – The study was conducted in an inductive manner, seeking to identify key themes discussed on an online community on knowledge management for development. Analysis comprised observation of t...
Article
This paper advances understanding of how parties respond to complexity in geographically dispersed multiparty collaboration. Integrating insights from coordination and boundary literature, we analyze how cross-boundary coordination was achieved in complex organizational settings that are characterized by multiple boundaries. We contribute to manage...
Article
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Purpose – The purpose of this article is to analyze how learning occurs in inter-organizational online communities, despite highly diverse even conflicting knowledge claims among participants. Design/methodology/approach – We compared two inter-organizational communities in the domain of development aid through inductive qualitative case study. F...
Article
This paper addresses cross-boundary coordination in a multiparty collaboration. So far, collaboration among among multiple dispersed parties has received scant attention in research on cross-boundary coordination. Building on this gap, this study analyzes an extreme case of inter-organizational collaboration between four geographically dispersed gr...
Article
This paper sheds light on an unresolved tension in organization and management theory. Namely, organizational members are increasingly involved in dispersed forms of collaboration that span a variety of boundaries. At the same time, they engage in collaborative actions that tend to re-erect those very boundaries. Boundary work therefore both enable...
Article
https://misq.org/skin/frontend/default/misq/pdf/appendices/2017/V41I4Appendices/07_13068_RA_Sergeeva.pdf Information and Communication Technology‐enabled Development (ICT4D) discourse relies upon the idea that ICTs can foster development in particular by encouraging wider participation in development initiatives. In this paper, we question how the...
Article
Knowledge management is increasingly recognized as a relevant management approach within the development sector. However, few academic studies have analyzed the conceptual foundations of knowledge management practices in a development-specific context. As a result, the political dimensions of knowledge management are often overlooked. Through a lit...
Article
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Executive summary The development sector has not yet fully appreciated the strategic importance of knowledge to its work and because of this, has not developed effective responses to the knowledge asymmetries within and between organizations. Even where the strategic importance of knowledge to development is appreciated, development actors are stru...
Chapter
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Learning objectives General learning objective: To develop a general understanding of the fundamental issues concerning management and use of knowledge in development organizations. Specific learning objectives:  To develop understanding of the importance of knowledge as an organizational resource in a concrete practical context;  To recognize th...
Article
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Over the past forty years, worldwide efforts have been mobilized to address the inequalities that have led to the marginalization and deprivation of billions of people. These efforts have been broached by the sector of development cooperation, which is increasingly recognized as a knowledge-intensive sector. In this article, we critically analyze h...
Article
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Many development actors, comprising individuals, organizations and networks, are concerned with the knowledge gaps or divides within development. These divides exist between North and South, illustrated by the digital divide, but there are many more. These include the gaps in understanding of development and the perception of the reality between re...

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