Jukka Majava

Jukka Majava
University of Oulu · Department of Industrial Engineering and Management

11.24
 · 
PhD

About

34
Publications
13,498
Reads
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133
Citations
Introduction
8+ years of research and education experience. 12+ years of experience in ICT industry including Technology Marketing, Customer Care, Partner Management, and Project Management experience at Nokia.
Research Experience
January 2012 - present
University of Oulu
Position
  • University Lecturer

Publications

Publications (34)
Conference Paper
This paper addresses supply chain transparency improvement in a manufacturer-supplier relationship. It investigates the problem of improving transparency is using a set of interviews; then, a detailed problematization and a simulation model is formulated based on the results. There are two key issues: information systems issues related directly to...
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Purpose: Servitization is a rising trend as companies look for new revenue streams. This paper presents a study of customer care business model evolution in the smartphone industry. The paper identifies key changes in the business models during recent years and their implications for companies seeking after-sales service excellence and new revenue...
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Purpose: The “big room” concept and lean philosophy have become increasingly popular in the construction industry. Visual control is a central part of lean philosophy and the big room concept; its aim is to improve information flow, joint problem-solving and real-time decision-making. Visual control facilitates effective project management by provi...
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New Product Development (NPD) is vital for companies that operate in international markets. Yet, NPD has become increasingly challenging to manage; products are becoming ever more complex and various customers and multiple stakeholders' needs must be satisfied. Additionally, NPD is often conducted in multiple locations around the world. Product dev...
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Excellence in product development can be achieved by integrating various stakeholders' requirements into a winning offering. After-market services have become increasingly important for companies, as digitalisation enables new business models and revenue streams. The integration of customer care must be performed in the product development (PD) pro...
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The competitiveness of small and medium sized enterprises (SMEs) is vital for the European economy. Also, manufacturing is often the core competence of SMEs. Adopting lean philosophy is a viable and popular approach for developing production and enabling continuous improvement. Despite the increased interest in empirical lean research, the body of...
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Innovation-driven enterprises (IDEs) engage with various stakeholders during new product development and commercialisation. Spatial ecosystems in which these enterprises operate provide them with the local business environment for new innovation development. Our study analyses IDEs' stakeholders in two spatial information and communication technolo...
Conference Paper
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University-business cooperation has become an increasingly important issue in the 21st century. The modern universities are expected to fulfil their part as a builder of the productive economy. Key factors in reaching this goal include societal impact and the working life relevance of education. University-business cooperation (UBC) is a natural wa...
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FULL TEXT: http://jultika.oulu.fi/Record/nbnfi-fe201703235785 Purpose – Increasing competition in global markets requires many countries to seek new growth sectors. In addition, the nature of competition is changing. This paper applies the business ecosystem concept and studies San Diego as a spatial health and life sciences ecosystem. The purpose...
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Business ecosystems have changed the nature of competition among regions. Various organisations have been established to catalyse local innovation, such as CONNECT in San Diego, California, USA. This study explores the role of an intermediary organisation in establishing trust in a business ecosystem. This paper presents literature findings on busi...
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This original research evaluates contactless smart card technology as a source of innovation in public transportation. Ticketing and fare collection are in global transition from cash, paper tickets and contact cards to contactless payment. The global diffusion of contactless smart cards has progressed slowly by the local diffusions of separate pla...
Conference Paper
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This paper reports on research toward a new theoretical model of analyzing “smart city” development in the context of five Sociological Drivers (Technologies, Social structures, Cultural drivers, Economic drivers, Governance). These drivers are analyzsed for their impact in support of five Intelligent Community Indicators (Broadband Cconnectivity,...
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Multiple stakeholders affect new product development (NPD). Despite rich literature, the previous studies have inadequately addressed stakeholder involvement in different NPD project phases. This study assesses the key stakeholders for product management and research and development (R&D) in an NPD project in ICT industry, the stakeholders' roles,...
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Product development is affected by various drivers and multiple stakeholders. This study assesses relationships between different external and internal stakeholders and product development drivers. The relationships between stakeholders and product development drivers are analysed at managerial level in NPD intensive companies, which operate in...
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Industry competition is moving from the company-level towards business ecosystems, where organizations must develop mutually beneficial relationships with each other. This paper studies business ecosystem phenomena, focusing especially on the spatial (geographical) context within the health and life sciences industry. In addition, business ecosyste...
Conference Paper
Full-text available
Purpose: Competition in different industries is moving from individual companies towards business ecosystems, where companies must proactively develop mutually beneficial relationships with various organizations. The purpose of this paper is to study the phenomenon of business ecosystem with a focus on spatial (geographical) context. Further, the a...
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Purpose ‐ Ensuring the sufficient service level is essential for critical materials in industrial maintenance. This study aims to evaluate the use of statistically imperfect data in a stochastic simulation-based inventory optimization where items' failure characteristics are derived from historical consumption data, which represents a real-life sit...
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Meeting customer needs is considered to be vital for new product success. This study explores customer need identification and related challenges in product management and research and development (R&D) in a market driven context, where a large number of customers exist. This paper reviews the literature on customer interaction and needs in a produ...
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Today's product development must address often conflicting needs of multiple stakeholder groups. The purpose of this paper is to clarify the main product development drivers and how their importance is perceived in different types of companies and projects. This paper presents a synthesising list of main product development drivers based on literat...
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Purpose – Companies engage in various relationships with external stakeholders to create attractive offerings. The purpose of this study is to describe the most common business collaboration concepts, and compare their characteristics. The concepts are evaluated in terms of their implications for companies, particularly in innovation and NPD collab...
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Purpose: This paper studies product management and R&D managers’ views of customer definition and representation in market-driven NPD in ICT industry, when products are developed for a large number of customers. In market-driven context, the customers have different priorities and certain customers may even drive the efforts, but individual custome...

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Project (1)
Project
To justify if an intrinsic factor and the social network having greater effects on innovativeness among engineering students, compared to students of other disciplines