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Public health and social services are often hard to specify, complex to deliver and challenging to measure. This research uses a complexity theory-informed lens to explore the challenges and opportunities of contracting out for public health and social services in Aotearoa New Zealand. This qualitative study considers the implications of complexity...
The field of evaluation involves making judgements of quality, value and importance to support assessment and improve performance. Traditional evaluation designs assume a high level of predictability and control. The problem is that complex programs or contexts challenge this basic assumption. Often programs deal with emergent outcomes and objectiv...
Background: The challenges of valuing in evaluation have been the subject of much debate; on what basis do we make judgments about performance, quality, and effectiveness? And according to whom? (Julnes, 2012b). There are many ways identified in the literature for carrying out assisted valuation (Julnes, 2012c). One way of assisting the valuation...