Juan Llopis

University of Alicante | UA · Business Organization

Purpose Despite the evident link between digitalisation and sustainability, many organisations have these two strategies operating on a parallel basis and not in a coordinated manner. Hence the objective of this work, which consists of proposing a model to analyse the connection existing between both strategies within the business environment, addi...

Physical activity and sport are basic requirements for a healthy population and public administrations should provide the necessary services for the wellbeing of their citizens. However, there are few clear directives around the priorities and objectives of administrations in terms of sports provision. The present study uses the case study method t...

Introdução: As pesquisas relacionadas à Inteligência Emocional vêm ganhando cada vez mais espaço e importância nas organizações, principalmente no período da pandemia do Covid-19. Objetivo: O artigo buscou analisar como as competências da Inteligência Emocional percebidas e utilizadas pelos líderes se relacionam com os Estilos de Liderança. Método:...

Recovery strategy belongs to the group of rescue/reversing business strategies and is used mainly by companies facing financial or other problems which they are trying to overcome. Moreover, this strategy is alternatively used by companies wishing to prevent future problems. The overall objective of the recovery strategy is to return of this sluggi...

Purpose Information and communication technologies (ICTs) are a key player in the food services and restaurants sector; thus, the aim of this work consists in studying the previous research on ICTs in food services and restaurants in the context of tourism and hospitality through a systematic literature review. Design/methodology/approach The syst...

Supply chain uncertainty has become an important area of research, and it is crucial for many firms, and especially so for global firms. Decision makers find it difficult to make decisions due to lack of transparency in the supply chain and the impact of possible risk events. This paper aims to approach this topic by developing a conceptual model t...

Purpose: Outsourcing transactions have been arisen and evolved in the last years and purchase managers want to know if a Failure Mode Effects and Analysis (FMEA) is an effective qualitative technique to analyze supply chain risks (SCR) in a proper way. The aim of this study is to address this question developing a practicable risk management proces...

Entrepreneurship in developed countries has been the focus of research in countless studies but very few studies have been dedicated to entrepreneurship in developing countries. Within an analysis of entrepreneurship in Latin America, this work focuses on Ecuador and its economic figures, along with the current situation in terms of research on ent...

Purpose ICTs play a key role in the tourism sector, influencing the labor context among other things. Hence, the purpose of this study: a review of the literature in which the topics of tourism, ICTs and human resources converge through an analysis of the articles published in the relevant journals, which are included in the Web of Science. Design...

The main idea behind this study is based on the analysis of the structure and content of the web pages of the most popular and powerful hotels in the world. The target is to offer a potential tool for current and future knowledge of the most relevant success factors of these firms. The present study has three main scopes. The first is an analysis o...

Purpose: Make-or-buy decisions represent a critical dilemma faced by many firms. The appropriate decision between designing and manufacturing parts or services in-house, buying them from external providers or combining both is a fundamental firm process. This paper seeks to address this question by updating the traditional make-or-buy literature wi...

In the last decade, academic research on sustainability has evolved rapidly in the supply chain literature, so there has been scant opportunity thus far for the research community to complete a global assessment of sustainable supplier evaluation activities. This paper seeks to address this need by exploring sustainable supplier evaluation practice...

Purpose The purpose of this paper is to explore sustainability and collaboration in supply chain (SC) management designs and to develop a sustainable supply chain design (SCD) model. Design/methodology/approach First, a literature review of the principal theories and SC management approaches is discussed. Second, the development of a sustainable S...

It is important to learn about local residents’ perceptions in relation to tourism and the presence of tourists who eventually become foreign residents, since tourism development is bound to have consequences of an economic, sociocultural, and environmental nature. This paper has collected quantitative as well as qualitative information to analyze...

Purpose Hotels are dependent on information and communication technologies (ICTs) for both their internal management and their relationships with customers and the other stakeholders. Therefore, research on ICTs in the hotel sector has kept growing lately. The purpose of this paper is to offer a review of the literature dedicated to ICTs in hotel m...

Immersed, educated, and raised amid technology, the new student generation is formed by digital natives. The use of online social networks (OSNs) has soared in recent years, and students are among those who have adopted them more enthusiastically. Therefore, it is necessary to analyze how students’ academic life is shaped by the use of such network...

Purpose This paper aims to examine information system (IS) outsourcing success through the satisfaction achieved therewith. It simultaneously analyzes how IS outsourcing may influence the IS managers’ job. Design/methodology/approach The results obtained in a survey on this topic carried out over a 12-year period are described. The proposal consis...

Carefully examining the site map of a firm with a well-developed website can provide both patterns about its corporate strategy– considering all the elements that surround the organization – and a primary source for benchmarking. Our paper’s aim is to use this technique: (a) to highlight the key strategic management issues which affect the top larg...

Business incubators can be defined as a service meant to promote entrepreneurship and firm creation, especially within sectors characterised by a high innovative content. The present paper takes as its starting point a review of previous studies dedicated to the profitability of investments in general, and particularly to that of business incubator...

Public business incubators are services placed at the disposal of original, generally newly-created projects, to which physical accompaniment, supervision and location are offered at prices below market value. They have as their aim to help set in motion and consolidate these firms during the stages in which they are weaker. The ultimate goal consi...

The present article proposes a set of outsourcing reasons and risks—subsequently assessing them in the case of major Spanish companies through a survey that has been replicated twice. A questionnaire was administered to the Information Systems managers of the largest Spanish firms in order to achieve these aims. An analysis will be carried out to c...

The objective sought with the present paper consists in analyzing the literature about Facebook in order to know the conclusions of the different works with regard to its influence on those results. The examination of 37 papers devoted to this thematic area allows us to know which journals publish more about the impacts that Facebook has on academi...

Information Systems Outsourcing is a common practice in companies with unstoppable growth. It is therefore essential to know in depth what are the reasons that lead companies to outsource and what the major risks are inherent in this practice. This paper makes a proposal for these reasons and risks and it assesses them in the case of the major Span...

The use of online social networks has experienced a vertiginous increase in the last few years, and young people appear as the key players in this trend. Immersed, educated and raised in the middle of technology, the new student generation is one of digital natives. Instead, lecturers are digital immigrants, but we have the responsibility to turn a...

The aim of this work is to describe in detail on the current situation of outsourcing of Information Systems using the results of a survey carried out in the biggest Spanish firms. This is a longitudinal study that covers 12 years, since the current results are contrasted with those of two surveys carried out previously in the same environment and...

The present paper aims to determine the level of implementation of innovations in Spanish local government as well as to identify which types of innovations are most common. The paper also considers the link between innovative behavior and organizational size. However, since innovations cannot occur as isolated phenomena but rather as a part of cor...

Regulatory pressures and strong competitiveness, as well as the need to control costs and remain up to date with information technologies have turned outsourcing into a basic tool at the disposal of financial entities. Our paper has as its aim to show the peculiarities of information technology outsourcing in the financial services industry, additi...

In the light of the growing interest raised by Information Systems Offshore Outsourcing both in the managerial world and in the academic arena, the present work carries out a revision of the research in this area. We have analysed 89 research articles on this topic published in 17 prestigious journals. The analysis deals with aspects such as resear...

Purpose ‐ This study seeks to analyse the links between strategies, structures and processes in the case of the largest Spanish town halls, using the Miles and Snow's models about organisational strategies, and asking the following questions: "What is the situation of municipal services' outsourcing in the largest Spanish town halls?"; "Do Spanish...

This paper provides an analysis of the relationships existing between citizen participation and satisfaction levels within the framework of Spanish local administrations, additionally paying attention to the links between organisational size and the said participation and satisfaction levels. The results of a survey questionnaire answered by 388 Hu...

This paper uses a content analysis focused on papers about outsourcing in hotel management in order to know the level of development reached in this research area. With that aim in mind, the authors have started from a review of the articles dedicated to this topic which are indexed in the ABI and Scopus databases. This allows conclusions to be dra...

El Offshore Outsourcing consiste en la externalización del trabajo relacionado con las Tecnologías de la Información a un proveedor localizado en un país diferente al cliente. Dado el creciente interés por el Offshore Outsourcing tanto en el mundo empresarial como académico, el presente trabajo realiza una revisión de la literatura en esta área. Se...

Offshore Outsourcing consists on the externalisation of the work related with Information Technologies to a supplier located in a country different from the client. Given the growing interest on Offshore Outsourcing in the managerial world as well as in the academic arena, the present work carries out a revision of the literature in this area.We ha...

In this study we are going to analyse the links between strategies, structures and processes, in the case of the largest Spanish town halls, using Miles & Snow’s models about organisational strategies. To analyse these relationships we are trying to answer the following questions: what is the situation of municipal services’ outsourcing in the larg...

Las empresas se enfrentan en la actualidad al reto de gestionar sus sistemas de información controlando costes, sin por ello renunciar a las ventajas competitivas de carácter estratégico que dichos sistemas pueden aportar. Por ello, muchas firmas buscan servicios informáticos más sofisticados a la par que competitivos y no dudan en contratarlos a p...

Information systems offshore outsourcing is motivated by such factors as globalization, technological development and the possibility to explore new markets. However, both the geographical and the cultural distance create more risks than in onshore outsourcing. The aim of this article is to develop a typology of firms based on the specific motivati...

The need for this study lies in the assumption that an in-depth examination of the map site of a firm that has a well-developed website can provide patterns about its corporate strategy through all the elements surrounding the organisation, and even a primary source for benchmarking. This technique has made it possible to identify the key issues in...

Purpose The widespread growth of information systems (IS) outsourcing on an international scale contrasts sharply with the somewhat limited development of this practice in Spain. The purpose of this paper is to deal with the situation of IS outsourcing in this country. Design/methodology/approach For this purpose, the paper has used the opinions a...

El trabajo hace una propuesta de las principales razones y riesgos del outsourcing de Sistemas de Información y trata de valorar estas razones y riesgos en el caso de las grandes empresas españolas, observando su evolución temporal. Para lograr este objetivo se ha pasado un cuestionario a los responsables de Sistemas de Información de las mayores e...

Purpose Information systems (IS) outsourcing has grown dramatically in recent years, however few studies have dealt with the influence of outsourcing on the role of IS managers. In attempting to fill the gap, this study presents and analyzes the results of a survey among large Spanish firms. Also the paper analyzes these results along time. So, the...

Purpose Outsourcing is currently going through a stage of unstoppable growth. The purpose of this paper is to make a proposal about the main reasons, which may lead firms to adopt outsourcing in information systems (IS) services. It will equally analyse the potential risks that IS clients are likely to face. An additional objective is to assess the...

Este trabajo se basa en analizar cómo las páginas web corporativas pueden ser una herramienta esencial para detectar tendencias por empresas o sectores, e incluso una fuente primaria de benchmarking. Gracias a esta técnica hemos podido averiguar los puntos clave en la dirección estratégica de las empresas españolas del Ibex35. Concretamente, hemos...

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This paper has as its main aim to analyse how corporate web pages can become an essential tool in order to detect strategic trends by firms or sectors, and even a primary source for benchmarking. This technique has made it possible to identify the key issues in the strategic management of the most excellent large Spanish firms and also to describe...

Information systems Outsourcing has grown dramatically in recent years. As a result, the professional aspects in the job of the persons in charge of these systems, the CIOs (Chief Information Officers) have changed. As there do not exist many studies about the influence of Outsourcing over the CIO, this study tries to cover this gap. The results of...

Information Systems (IS) outsourcing is a growing phenomenon in present-day firms that has generally been characterised with an insufficient level of detail and analysis. This is mainly due to the fact that outsourcing has been studied as a set of homogeneous services, failing to distinguish that there is a variety of contracts and ways to implemen...

Although Information Systems Outsourcing has experienced a dramatic growth in recent years, there is a lack of success in many of these contracts, which makes it necessary to study the factors determining that success. The present paper proposes a set of key factors to achieve IS outsourcing success. It also establishes a number of measures meant t...

Secretariat de Promoció del Valencià, Universitat d'Alacant; Conselleria de Cultura, Educació i Ciència; CAM

Purpose This paper has as its aim to analyse the evolution and current status of e‐government, trying to deduce a series of basic principles for its success. Design/methodology/approach A case study has served to achieve that aim, but prior to its presentation, a short review of the e‐government literature along with some facts and figures have ma...

We argue that ethical leadership must be in line with corporate governance in general and of the Chief Executive Officer (CEO) who must be the starting point for the rest of the organisational members to have an ethical guideline to follow. Nevertheless, we argue that the figure of the Ethics Officer (EO) is the connecting link between ethical valu...

El Outsourcing de Sistemas de Información es un fenómeno en crecimiento en las empresas actuales, al que se le ha caracterizado, en general, con un insuficiente nivel de detalle y análisis. Por ello el objetivo del presente trabajo es detenernos en todos los aspectos que definen un contrato de outsourcing, a través de los resultados de una encuesta...

Purpose The present paper has as its aim to deepen in the study of information systems offshore outsourcing, proposing three essential steps to make this decision: weighing up the advantages and risks of offshore outsourcing; analysing the taxonomy of this phenomenon; and determining its current geography. Design/methodology/approach With that obj...

Outsourcing has become one of the strategies adopted by businesses to manage their IS. During the last few years, the use of outsourcing has resulted in an increase in the volume of literature devoted to it. We decided therefore to analyse the literature with the aim of identifying the main topics, the methodologies most often applied and the autho...

Purpose – Outsourcing has been growing unstoppably all over the world in recent years. It is Information Systems (IS) managers that are having to face this phenomenon most directly in their departments. For this reason, the paper has as its aim to show IS managers' assessment of outsourcing in the Spanish case. Design/methodology/approach – With t...