Joyce S. Osland

Joyce S. Osland
San Jose State University | SJSU · College of Global Leadership and Innovation

PhD in Organizational Behavior

About

113
Publications
95,689
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
3,048
Citations
Introduction
Skills and Expertise
Additional affiliations
August 2002 - August 2020
San Jose State University
Position
  • Professor
Description
  • I co-founded and directed the Global Leadership Advancement Center and its various programs. I am now an emeritus professor and continue to research and write.

Publications

Publications (113)
Article
Full-text available
The overwhelming number of refugees in the world today constitutes a major socio-economic and political challenge. With more than 50 years of scholarship on global mobility, International Business (IB) should be well positioned to address this challenge. Yet the field’s historic emphasis on expatriates has resulted in dominant assumptions and persp...
Article
Due to Covid-19 and the inaccessibility of study abroad for some students, we successfully tested an alternative for building intercultural effectiveness -- a glocal classroom (GC) pedagogy highlighting assessment as learning. Over a 15-week course, the GC replicated the work context and job demands of expert global leaders and developed global ski...
Book
This year was unusual in many respects. Little did we expect that our call for interdisciplinary research on Global Leadership would be of such relevance in the world's continuing attempt to battle the COVID-19 pandemic. As stated in our call for papers, we were: …especially interested in what other disciplines can contribute to better understand,...
Chapter
As the world struggled to come to grips with the Covid-19 pandemic, over twenty scholars, practitioners, and global leaders wrote brief essays for this curated chapter on the role of global leadership in this extreme example of a global crisis. Their thoughts span helpful theoretical breakthroughs to essential, pragmatic adaptations by companies.
Chapter
Knowledge transfer is an important global leader (GL) competency, given their role as knowledge brokers and capacity builders. However, knowledge transfer skills and the transfer process itself have received scant attention from both global mobility and leadership scholars. Similarly, multinationals have seldom systematically collected and utilized...
Article
Full-text available
The centrality of communication in international business (IB) is undeniable; yet our understanding of the phenomenon is partially constrained by a cross-cultural comparative focus as opposed to intercultural, process-oriented research designs that capture the dynamic nature of communicative interactions. Our brief review of studies at the intersec...
Article
Repatriate knowledge represents a valuable organizational resource, but its transfer upon return to the domestic work unit is a difficult process that often fails. To date, the leaders’ role in repatriate knowledge transfer (RKT) has not been studied empirically. This study employs the social information processing theory to understand the effect o...
Chapter
We review academic journal articles, chapters in scholarly books, and dissertations that were published in the global leadership domain in 2018 and compare our findings with those of Mendenhall, Li, and Osland’s (2016) earlier review of the 2010-2014 period. Specifically, we trace and discuss relevant changes over time in the number of authors, nat...
Book
Cambridge Core - International Business - Management across Cultures - by Richard M. Steers
Chapter
This paper summarizes the findings of the empirical papers in this volume and outlines future research directions for global leadership in general. We summarize the state of global leadership development in universities and recommend design criteria for these efforts. Given the popularity of study abroad as an integral component in many global lead...
Chapter
In this contribution, we systematically review the extant global leadership literature to identify important bibliometric and thematic patterns in evidence in this evolving field of scholarship. Conceptualizing the phenomenon to include leaders/managers/supervisors who hold global, expatriate, or international positions, we draw out insights accumu...
Article
To this point, we have introduced our model of global competency and explained the foundation Level 1 of the model, global knowledge and the threshold traits of integrity, humility, inquisitiveness, and hardiness. We then examined the global mindset, with its two main descriptors, cognitive complexity and cosmopolitanism. We are now ready to look m...
Article
Throughout this book, we have endeavored to unpack the complexity of global management. The last step in our progression from Hercules to Buddha is to add another layer of complexity from the vantage point of developing and transitioning economies. One of the most common analogies used in global work is that of the six blind men who each had a diff...
Article
Global managers play an important role in fostering the agility, adaptability, and rapid learning capacity that is so crucial to business survival and success. They face the challenges of steering the change efforts and aligning far‐flung multinational corporations (MNCs) with thousands of diverse employees. The purpose of this part is to summarize...
Article
Our French and German managers find themselves bumping up against the reality of working in the “brave new world” of globalization. Despite all the ballyhoo and commotion about new business models, networked organizations, virtual teams, technological advance, and the like, the real work still has to be done in the trenches by managers who must rel...
Chapter
Full-text available
The expatriate adjustment research literature has grown enormously since the late 1970s, and the trend seems to be continuing unabated as the field moves into the new millennium. Thus, it seems both timely and prudent to pause and take stock of the nature of this growth and the implications that it holds for future research and practice in the fiel...
Chapter
San Jose State University’s (SJSU’s) Global Leadership Advancement Center (GLAC) was established in 2007 in response to a reported scarcity of global leaders in all sectors. Its mission is to advance, foster, and disseminate knowledge on global leadership and its development. The center created various programs in three focal areas: Knowledge Creat...
Chapter
Based on our review of the global leadership literature over the past 5 years, we delineate patterns and themes in the field’s scholarship and then discuss how the papers published in this volume of Advances in Global Leadership relate to those patterns and themes. We then integrate all of the recommendations for future research that appeared in th...
Chapter
The rapidly growing body of global leadership literature still lacks research on both global change and global leader cognition. This chapter presents two case studies describing large-scale global change efforts led by expert global leaders. This is complemented with the results of cognitive task analysis interviews with the two expert global lead...
Article
Full-text available
Purpose – Graduates of cross-cultural management (CCM) courses should be capable of both tackling international and cross-cultural situations and creating positive value from the diversity inherent in these situations. Such value creation is challenging because these situations are typically complex due to differences in cultural values, traditions...
Article
Full-text available
While the global leadership literature has grown rapidly over recent years, the context in which global leadership occurs remains ill-defined and under-conceptualized. This lack of contextualization risks equating global leadership roles that are qualitatively very different and prevents sufficient clarity for empirical sampling. To foster more coh...
Chapter
Whereas most societal commentators continue to review the historical patterns of men's leadership in search of models for 21st-century success, few have begun to recognize, let alone appreciate, the equivalent patterns of women's leadership and the future contributions that women could potentially make as leaders. What could and are women bringing...
Chapter
We review academic journal articles, scholarly book chapters, and dissertations in global leadership published in the last five years to map trends in the field in terms of multiple authorship, nature of overall methodologies used, linkage of global leadership to other constructs, and the degree to which theories outside of the field are used to st...
Chapter
This chapter discusses the various factors in the intercultural communication process, which affect organizational learning and prevent global organizations from sharing and transferring the information and knowledge at both the individual and group level. The role of communication in global organizational learning is examined, the basic concepts o...
Conference Paper
To date, no reliable and valid instrument exists that measures repatriate knowledge transfer. Therefore, this paper demonstrates the initial steps of the item and scale development process of a new instrument measuring repatriate knowledge transfer. The original item pool was reduced and four scales were developed based on the following selection c...
Article
Full-text available
Purpose – The purpose of this paper is to add a process perspective to the literature on repatriate knowledge transfer (RKT) and to understand how the knowledge transfer process unfolds in the repatriation context. Thus, this qualitative study uses existing knowledge transfer process models to assess their applicability to the context of repatriati...
Article
Full-text available
In order to operate effectively in emerging markets, global leaders not only must possess higher-order business skills, but also the fundamental global leadership competencies that will allow them to effectively deploy such business skills. In this paper we delineate the fundamental global leadership competencies that are necessary for success in e...
Chapter
The field of organizational behavior, its international dimensions, and the subfield of organization development (OD) are described. OD values are more congruent with some cultures' values than others, and culture influences various aspects of the planned change process. Thus, global OD initiatives and practices have to be contextualized to fit loc...
Article
Full-text available
This article develops a taxonomic model of expatriate identities based on the concepts of the self, national culture and existing literature on acculturation and cultural identities. Drawing from previous literature scattered in different disciplines, we clarify the conceptualization of monocultural, multicultural, global and cosmopolitan identity...
Article
Full-text available
Admitting large numbers of international students appears to be a competitive strategy for business schools to survive in recent times. Yet, in the face of globalization pressures and the increasing number of international students, it remains unclear how cross-cultural diversity should be best addressed in management education. Business schools ar...
Chapter
Full-text available
We introduced this volume by describing the current state of global leadership research as a rapidly growing field that, while showing some encouraging progress in foundational research, is hampered by different perspectives that fail to consider the whole (the blind men and the elephant) and the lack of construct definition (Osland, Li, & Wang, 20...
Article
Managing global change is one of the key competencies demanded of global leaders and one of the main challenges they face, according to some scholars. However, leading change in the global context is one of the most under-researched areas of global leadership. This conceptual chapter first contrasts the organizational development and organization c...
Article
Using the broaden-and-build theory as an organizing framework, we hypothesized and tested a model that provides evidence for the role of positivity in global leader competence. We found that positive psychological capital (PsyCap) mediates the relationship between global mindset and three relevant global leader competencies: nonjudgmentalness, inqu...
Article
Full-text available
Prior empirical investigations in global leadership are typified by a content approach using surveys or interviews. Research on how global leaders perceive and respond to their work context is scant. This investigation focused on global leadership as a form of expert cognition in the domain of global change. We employed applied cognitive task analy...
Article
O presente artigo ocupa-se de duas questoes originadas de nossas pesquisas sobre a responsabilidade social com os empregados, realizadas em dez empresas brasileiras. A primeira pergunta e: Maiores niveis de gestao participativa na empresa enfraquecem as relacoes dos empregados com os sindicatos, como argumentam Heckscher (1996), Zibas (1997) e Tuma...
Article
O presente artigo ocupa-se de duas questões originadas de nossas pesquisas sobre a responsabilidade social com os empregados, realizadas em dez empresas brasileiras. A primeira pergunta é: Maiores níveis de gestão participativa na empresa enfraquecem as relações dos empregados com os sindicatos, como argumentam Heckscher (1996), Zibas (1997) e Tuma...
Article
While scholars have begun to develop the conceptual foundations of global leadership, few attempts have been made to unify the plethora of existing definitions. We argue that the lack of a precise, rigorous and commonly accepted definition of global leadership limits the field's conceptual and empirical progress. Building on recommended practice fo...
Conference Paper
Full-text available
Emerging economies present increasing opportunity for business expansion. International business (IB) students therefore need to become better aware of the socio-political challenges that may arise in emerging economy contexts such as poverty and civil unrest, and to gain capacity for fruitfully engaging in dialogue with diverse stakeholder groups....
Article
We focus on the extreme complexity of the global context in relation to global leadership expertise. We relate how the subjects in a qualitative study of expert cognition in global leaders describe their work context. Our goal is to build a foundation for a theoretical argument as to what distinguishes domestic/traditional leadership from global le...
Article
The author’s personal reflections include her career motivation, the ongoing challenge of work/life balance, and some of the many people who helped her along the way. She summarizes for young scholars the most important advice she received from others. Some dealt with prioritizing and figuring out the necessary conditions one needs to write or theo...
Book
Global leadership has been frequently heralded by writers and executives as the key to sustained competitive advantage on the part of organizations. In addition, it is clear that the possession of leadership qualities and the display of leader behavior are requirements for individuals attempting to progress in their careers. It is important for asp...
Article
Full-text available
In this chapter we outline a theoretical framework for cultural sensemaking that connects high level metacognitive skills to region-specific knowledge. We also describe a novel instructional analysis and design approach, specifically developed to identify learning objectives and content for cultural sensemaking training. This approach leverages cul...
Article
Resumo Os programas de Responsabilidade Social Corporativa (RSC) na América Latina, e particularmente no Brasil, aumentaram significativamente nas últimas duas décadas. Este artigo revisa a literatura sobre RSC no contexto latino-americano e descreve as contribuições de atores corporativos do Brasil, Colômbia e México para a validação de um quadro...
Article
Because of the strategic importance of organizational learning in a global economy, the knowledge that repatriates acquire during international assignments is a valuable resource. Few multinational enterprises, however, actively harvest this knowledge, and little quantitative empirical research on this topic exists to date. We propose an original m...
Article
Full-text available
Sustainability, defined here as the triple bottom line, is rapidly gaining importance as a societal and strategic business concern. Research on sustainability linked with Human Resource Management (HRM) is very limited. Although HR is often tasked with training and transferring values related to corporate strategy, an investigation of 10 German mul...
Article
Full-text available
The article presents a case study in which business leaders deal with challenging problems related to poverty, involving multiple stakeholders. This emphasizes the importance of training prospective global leaders to manage stakeholder relationships and engage in stakeholder dialogue. The authors highlight the stakeholder role played by nongovernme...
Article
Full-text available
Technical report for the Intercultural Effectiveness Scale, developed by The Kozai Group, Inc.
Article
Full-text available
Purpose – The purpose of this case study is to illustrate the global risks facing an award-winning company known for best practices in sustainability and HRM that, nevertheless, is challenged by a contentious land dispute with indigenous communities and numerous stakeholders. Design/methodology/approach – This is a case study based primarily on sec...
Article
The rise of globalization is accompanied by an increase in alliances and collaboration. While firms are gaining in expertise and cultural sensitivity, some initiatives founder as people fail to fully consider culture’s impact. We adopt a cultural sense-making approach to intercultural collaboration, presenting a framework for analyzing cultural dif...
Article
Full-text available
This article extends previous work on international human resource management by contextualizing an integrated model based on the practice of human resource management (HRM) in Central America and Panama. Based on research and insights contributed by a panel of expert HRM scholars and practitioners, the article begins with a description of the regi...
Article
This exploratory study articulates and describes nine paradoxes inherent in the expatriate experience based on data from a sample of 35 repatriated businesspeople. Factor analysis produced four factors: bridging cultures, self identity, cautious optimism, and cultural intelligence. They correlated with several measures of cultural involvement, an o...
Article
In this chapter, we show how our understanding of global leadership can be enriched by applying research on expert decision making. We review Klein's model of expert decision making and other research on expert cognition. Then we apply these findings to show how the decision-making processes of expert global leaders might differ from those of novic...
Chapter
Evaluation studies of cross-cultural training programs: A review of the literature from 1988 to 2000 The field of international human resource management (IHRM) is a relative new-comer in the social sciences. Despite its nascency, this field has seen massive growth in the research generated by scholars in the past decade (Mendenhall, Kuhlmann, Stah...
Article
Full-text available
Globalization has become an increasingly controversial topic, and the growing number of protests around the world has focused more attention on the basic assumptions of globalization and its effects. The purpose of this literature review is to broaden the boundaries of the debate on globalization and increase our understanding of its influence beyo...
Article
Full-text available
Makes the case that companies intending to become globally competitive must recruit and develop the most talented people, men and women. Describes the experience of one company in developing women for global leadership positions. Shows how this initiative integrated organizational development, team and network building and individual leadership dev...
Article
Full-text available
How prepared are CEOs to recognize that their global competitiveness depends on including the most talented people in the world on their executive team, women as well as men? As global competition intensifies, the opportunity cost of traditional male-dominated leadership patterns has escalated. The question is no longer, “Will the pattern of male-d...
Article
Full-text available
Will women become leaders in the increasingly global world of the twenty-first century? According to many Chief Executive Officers (CEOs), promoting the best people—whether male or female—into senior leadership positions is a strategic necessity if their companies are to succeed, let alone prosper. This article describes the commitment that one maj...
Article
What is the overseas experience really like, and why is it so significant? Based on interviews with returned expatriates, Osland uses Joseph Campbell's metaphor of the hero's journey to analyze expatriate stories and answer these questions. The resulting framework outlines the predictable stages in the expatriate journey and articulates for the fir...
Article
Much of our cross-cultural training and research occurs within the framework of bipolar cultural dimensions. While this sophisticated stereotyping is helpful to a certain degree, it does not convey the complexity found within cultures. People working across cultures are frequently surprised by cultural paradoxes that do not seem to fit the descript...