Joseph Ollier

ETH Zurich | ETH Zürich · Department of Management, Technology, and Economics

Background The current paper details findings from Elena+: Care for COVID-19, an app developed to tackle the collateral damage of lockdowns and social distancing, by offering pandemic lifestyle coaching across seven health areas: anxiety, loneliness, mental resources, sleep, diet and nutrition, physical activity, and COVID-19 information. Methods...

BACKGROUND The COVID-19 pandemic has demonstrated the need for digital health interventions, such as those led by chatbots, to surpass physical, economic, and temporal barriers and deliver support to those in need. During this emergency context however, typical facilitators of participant recruitment (e.g., clinicians, healthcare organizations) are...

BACKGROUND Chatbot-led digital health interventions have magnified in popularity in recent years and have been successfully applied to a variety of health contexts, notably treatment of non-communicable diseases. However, for maximum public health impact, chatbots must move from only a tool to treat selected subpopulations, to one which can tackle...

Health care delivery is undergoing a rapid change from traditional processes toward the use of digital health interventions and personalized medicine. This movement has been accelerated by the COVID-19 crisis as a response to the need to guarantee access to health care services while reducing the risk of contagion. Digital health scale-up is now al...

Background: Conversational agents (CAs) are a novel approach to delivering digital health interventions. In human interactions, terms of address often change depending on the context or relationship between interlocutors. In many languages, this encompasses T/V distinction —formal and informal forms of the second-person pronoun “You”—that conveys d...

[This corrects the article DOI: 10.3389/fpubh.2021.625640.].

Background: The current COVID-19 coronavirus pandemic is an emergency on a global scale, with huge swathes of the population required to remain indoors for prolonged periods to tackle the virus. In this new context, individuals' health-promoting routines are under greater strain, contributing to poorer mental and physical health. Additionally, indi...

Utilizing social media platforms to recruit participants for digital health interventions is becoming increasingly popular due to its ability to directly track advertising spend, number of app downloads and other metrics transparently. The following paper concerns the initial tests completed on the Facebook Ad Manager platform for the chatbot-deliv...

UNSTRUCTURED Healthcare delivery is undergoing a rapid change from traditional processes towards the use of digital health interventions and personalized medicine. Hospitals and health care providers are introducing hospital information systems, electronic health records, and telemedicine solutions to create more efficient workflows in and beyond i...

Leveraging new technological tools in medical service delivery has been shown as important factor adding scalability and/or value to patient care. However, as of yet, relatively little research has focused on the implementation of mass-market digital health products to address population needs. The current paper examines one such tool; a browser-op...

This study assesses the importance, performance, and the interrelationships of key destination attributes for marketing managers to prioritize resource allocation. A three-dimensional analysis of importance–performance–impact-analysis (IPIA) factors, based upon a survey sample of 275 Chinese tourists to Britain and an expert panel interview with 10...