Jose Navarro

Jose Navarro
University of Barcelona | UB · Department of Social Psychology

Doctor of Psychology
Researching the causes of changes in work motivation at short and medium term (i.e., days, weeks).

About

228
Publications
133,703
Reads
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1,304
Citations
Introduction
Currently, I am working in the following fields: 1) Affect and motivation relationships at work, 2) Temporal dynamics in work motivation, 3) Within-person analysis of work motivation, 4) Teamwork and team competences and 5) Complexity science and organizational behaviour.
Additional affiliations
May 2020 - November 2020
University of Barcelona
Position
  • Professor (Full)
June 2016 - May 2020
University of Barcelona
Position
  • Head of Department
April 2012 - June 2016
University of Barcelona
Position
  • Head of Department
Education
September 1997 - June 2001
University of Barcelona
Field of study
  • Organizational Psychology
September 1993 - July 1995
University of Barcelona
Field of study
  • Groups Psychology
September 1991 - July 1993
University of Barcelona
Field of study
  • Psychology

Publications

Publications (228)
Article
Full-text available
Within-person analysis of data from longitudinal designs has become popular in the field. However, important characteristics of the design can influence that variability. In this paper, we examine how the number of measurement points obtained per participant influences in the within-person variance in work motivation. Using two sources of evidence...
Article
New nonlinear and dynamic avenues for the study of work and organisational psychology: An introduction to the special issue Nonlinear and dynamic approaches are two main principles of complex systems. The work and organisational psychology field has recently applied these concepts to understand human behaviour at work. In this introductory paper, w...
Article
Full-text available
Although dedicated to the study of processes in people and organizations, W&O Psychology has shown little sensitivity to the fact that processes happen in time and evolve over time. This paper describes how the field has become more aware of time, after an initial neglect of time, and is now engaged in developing theories and empirically investigat...
Chapter
Full-text available
Freeman Dyson, a renowned theoretical physicist, describes the process of entering flow as a sort of struggle: “I have to always force myself to write, and also to work harder at a science problem. You have to put blood, sweat, and tears into it first. And it is awfully hard to get started. I think most writers have this problem. I mean, it’s part...
Article
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Murphy (2021) argues that the field of Industrial-Organizational (I/O) Psychology needs to pay more attention to descriptive statistics (“Table 1”; e.g., M, SD, reliability, correlations) when reporting and interpreting results. We agree that authors need to present a clear and transparent description of their data and that descriptive statistics a...
Presentation
Full-text available
Workshop previous to the conference. This segment presents how complexity science and nonlinear dynamics systems have been applied to the study of organizations and organizational behavior. First, it presents the consideration of organizations (e.g., business, NGO, public administrations) as complex adaptive systems. Second, it presents how differ...
Article
Full-text available
Group Development (GD) is an important variable when researching and evaluating what makes teams successful. We analyzed the psychometric properties of the originally Spanish GD questionnaire with German participants. 501 team members and 104 team leaders, 18 to 65 years old, from a German research organization answered an online survey composed of...
Conference Paper
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[spa] Los desafíos de un mundo globalizado requieren que, por medio de la Educación Superior (ES), los estudiantes desarrollen Competencias Emprendedoras No Cognitivas (CENC) que les permitan afrontar el mundo laboral actual. Evaluar competencias es un desafío y debe existir claridad de los constructos que se están midiendo, por lo tanto, se consid...
Article
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Se estudiaron las relaciones entre motivación y desempeño académico. Se evaluaron diferentes tipos de motivación (amotivación, extrínsecas, intrínsecas), percepciones de competencia y de reto, y desempeño subjetivo y objetivo (i.e., notas). 607 alumnos participaron en un estudio longitudinal con 5 tomas de datos. La motivación que predomina es la d...
Preprint
Full-text available
Personas que se convierten en Miembros, Tareas que devienen en Proyectos y Agrupaciones que se transforman en Equipos de Alto Rendimiento: La Psicología de los Equipos de Trabajo
Conference Paper
Full-text available
The affective events theory (Weiss and Cropanzano, 1996) is a framework that allows us to understand the causes and consequences of affect and emotions in work contexts. This framework proposes that in work settings there are events that are not neutral and generate affective responses that, in turn, influence employees’ behaviors and attitudes. Us...
Conference Paper
Full-text available
La teoría de los acontecimientos afectivos (Weiss y Cropanzano, 1996) es un marco que permite comprender las causas y consecuencias del afecto y las emociones en contextos laborales. Este marco propone que en el contexto laboral se producen acontecimientos que no son neutros y que generan respuestas afectivas y que, a su vez, estas respuestas afect...
Conference Paper
Full-text available
Se estudiaron las relaciones entre motivación y desempeño académico. Se evaluaron diferentes tipos de motivación (amotivación, extrínsecas, intrínsecas), percepciones de competencia y de reto, y desempeño subjetivo y objetivo (i.e., notas). 607 alumnos participaron en un estudio longitudinal con 5 tomas de datos. La motivación que predomina es la d...
Article
We build on the Nonlinear Dynamic Systems (NDS) theory to examine if team performance change across a complete performance cycle is nonlinear and if such change is related with team processes changes over time. Participants were 214 teams enrolled in one management competition. The hypotheses were tested using nonlinear regressions and catastrophe...
Conference Paper
Full-text available
Junto a los conocimientos y habilidades la motivación representa el principal determinante del desempeño laboral. La investigación reciente se ha interesado por enfoques intra-persona, en los que conocer cómo y cuánto cambia la motivación laboral a lo largo del tiempo, incluso en periodos de tiempo cortos (e.g., horas, días). Esta investigación ha...
Presentation
Full-text available
Presentación utilizada en el webinar 'Bienestar laboral en tiempos de teletrabajo forzado' organizado por el Centro de Investigaciones en Salud Laboral de la Universitat Pompeu Fabra.
Article
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Task uncertainty is a key factor in teamwork research. This study analyzed the psychometric characteristics of the Spanish Model of Group Tasks Uncertainty (MITAG) in two German samples. The participants (501 team members and 104 team leaders from a German research organization) answered the MITAG together with selected items from the German Job Di...
Conference Paper
Full-text available
Se repasa el conocimiento más asentado sobre las relaciones entre motivación y motivación y se describe una teoría, la teoría de los acontecimientos afectivos, que está guiando la investigación actual más puntera.
Article
Full-text available
Team processes are the main drives of team effectiveness. Building on the theory of small groups as complex adaptive systems, and the episodic theory of team processes, this study used a latent growth modelling approach to study how change in team processes predicts team effectiveness (i.e., performance, satisfaction, viability) at the end of a bus...
Article
Full-text available
Se pretende conocer los cambios en nuestra motivación laboral según los días de la semana y las horas del día en una jornada laboral convencional. Usando la técnica de diarios, obtuvimos seis registros diarios durante 21 días laborables consecutivos. Setenta trabajadores registraron su motivación (6499 registros) usando tres variables: motivación,...
Conference Paper
Full-text available
Purpose: The present study focuses on flow’s universal pre-condition of balance between challenge and skills. The aims was to better understand this variables interplay exploring its effect on the flow experience using a person-centered approach. Design/Methodology/Approach/: We collected 6982 registers of 60 employees from different occupations. A...
Conference Paper
Full-text available
Purpose: This study focuses on the dynamics of intrinsic motivation and their influence on performance. Its purpose was threefold: to study changes in motivation over time; to investigate if different patterns of motivational dynamics can be distinguished; and to study if such patterns influence subjective and objective performance. Design/Method...
Article
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This manifesto presents 10 recommendations for a sustainable future for the field of Work and Organizational Psychology. The manifesto is the result of an emerging movement around the Future of WOP (see www. futureofwop.com), which aims to bring together WOP-scholars committed to actively contribute to building a better future for our field. Our re...
Conference Paper
Full-text available
On average, an adult spends one-third of their life at work in western cultures. For this reason, work is a crucial source of human well-being. However, our motivation at work is not always the same but changes from time to time and at different time scales; at short-term if we consider days or weeks, and long-term as well if we consider years and...
Article
Full-text available
Se evaluó la competencia de trabajo en equipo en 46 equipos (220 alumnos) de varios semestres de los Grados de Psicología y GAP. Se aplicaron herramientas para evaluar procesos de equipo (grado de desarrollo y clima de aprendizaje), efectividad alcanzada e interdependencia e incertidumbre de las tareas a realizar. Los equipos mostraron cambios posi...
Conference Paper
Full-text available
Se expone el desarrollo e influencia que emoción y motivación han tenido en la investigación en la psicología del trabajo y de las organziaciones. Se analizan las dos trayectorias disintas seguidas, así como sus interrelaciones inplícitas. Se expone una teoría, la teoría de los acontecimientos afectivos, que ayudaría a un conocimiento más integrado...
Presentation
Motivation is known as one of the main determinants of performance. It is a common belief that motivated students are more productive and persistent. In consequence, their academic results are supposed to be better than the results of unmotivated students. The current research aims to test this assumption treating motivation as a dynamic process, a...
Presentation
Full-text available
Dinámica de la motivación laboral: ¿Cuántos registros se necesitan en estudios intra-participante?
Presentation
Full-text available
Lecture at ISCTE-IUL, Lisboa, 18/07/2018
Chapter
Full-text available
The goal of this observational coding system is to provide an assessment of the groupness/entitativity of groups, allowing us to distinguish a real group from a mere social aggregate. Accordingly, not all groups are functioning as developed groups; some groups achieve high degrees of development (real groups), whereas others only remain mere social...
Conference Paper
Full-text available
Introducción: Los equipos de trabajo constituyen hoy los ladrillos básicos de la estructura de las organizaciones por la ventaja que éstos suponen en la gestión del conocimiento. Basados en modelos clásicos de equipo (e.g., Hackman, 1987; McGrath, 1984) en la Universidad de Barcelona (Navarro et al., 2011) venimos desarrollando un modelo que permit...
Poster
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We review the literature that has considered teams sport as complex systems.
Presentation
Full-text available
Exposición del conocimiento actual sobre los cambios que se producen en la motivación laboral tanto en el medio-largo plazo (meses, años y décadas) como en el corto plazo (horas y días.) Lecture focuses on the current knowledge about work motivation changes at middle-long term (months, years, and decades) and short term motivational dynamics (hours...
Article
Service research tends to operationalize word of mouth (WOM) behavior as one of the many responses to service satisfaction. In this sense, little is known about its antecedents or moderators. The objective of this study was to investigate the role of customers’ emotions during service experiences on WOM, applying nonlinear techniques and exploring...
Article
Full-text available
The purpose of this paper is to clarify how leadership is able to improve team effectiveness, by means of its influence on group processes (i.e., increasing group development) and on the group task (i.e., decreasing task uncertainty). 408 members of 107 teams in a German research and development (R&D) organization completed a web-based survey; they...
Article
The affective events theory (AET) proposes that daily events elicit affective reactions on workers that, over time, influence affective and judgment-driven behaviours. It also suggests that this relation is moderated by dispositions and appraisals. On the other hand, the social interaction model (SIM) argues that the impact of emotions is moderated...
Conference Paper
Full-text available
Teamwork is a competence highly demanded among workers and an academic field with an extensive specialized literature. Based on this knowledge that comes from the study of organizational behavior, this communication presents a model to understand teamwork in higher education settings. The theoretical model considers structural components (i.e., tas...
Article
Full-text available
Considering flow as a non-ergodic process (i.e., non-homogeneous across individuals and non-stationary over time) that happens at the within-individual level, in this research we work with Bakker's model that propose flow as made up by three components: intrinsic motivation, enjoyment, and absorption. Taking into account that flow theory can be con...
Conference Paper
Full-text available
Purpose: The consequences of word of mouth (WOM) for organizations are well established, however less attention has been given to the influence of customers’ traits on this behavior. Based on evidence supporting the influence of emotions on WOM, we intend to explore how customers’ susceptibility for emotional contagion influences the impact of crit...
Conference Paper
Full-text available
State of the art: The last 20 years have witnessed an increased interest from OB researchers on emotional contagion. From service encounters to health contexts, the phenomenon was consistently found to occur and to significantly predict different outcomes, from job satisfaction to performance. The gradual decrease of studies including this phenomen...
Conference Paper
Full-text available
Purpose: The present communication is aimed to contribute to the study of team processes with a temporally based framework showing that the starting points of interpersonal processes and their rate of change over time determinate team effectiveness in terms of performance, satisfaction and viability. Design/methodology: The study involves 214 ad-h...
Conference Paper
Full-text available
Purpose: Organizations rely on teams to confront challenges such as complexity. To guarantee international competitiveness, German companies need to identify under which circumstances teams are working successfully. Assessing group development, a key predictor of team effectiveness, is relevant in human resources developement. Valid instruments to...
Poster
Full-text available
Introduction: The present study focuses on flow’s universal pre-condition of balance between challenge and skills. In this way, Csikzentmihalyi, states that these two constructs are independent dimensions while other scholars state the opposite. This research aims to better understand this two variables interplay exploring its effect on the flow ex...
Article
Full-text available
At the turn of the century Arrow, McGrath, and Berdahl (2000) portrayed teams as complex adaptive systems (CAS). And yet, despite broad agreement that this approach facilitates a better understanding of teams, it has only now been timidly incorporated into team research. To help fully incorporate the logic of teams as CAS in the science of teams, w...
Conference Paper
Full-text available
In recent years researches that consider the gathering of different temporal registers from the same participants has increased considerably in the organizational behavior field. The use of different temporal lengths in these studies can be observed and these studies always find a large amount of variability attributed at within-person level. One q...
Article
Full-text available
La psicología del trabajo y de las organizaciones está actualmente prestando mucho interés al estudio del afecto en el trabajo. Una de las propuestas más influyentes en este sentido es la teoría de los acontecimientos afectivos publicada en 1996 por Howard M. Weiss y Russell Cropanzano. Desde su publicación esta teoría ha estado teniendo cada vez m...
Article
Full-text available
El estudio del afecto y de las emociones en el trabajo ha presentado en los últimos años un cambio revolucionario. De ser un tópico prácticamente olvidado -negado en muchas ocasiones- en la literatura de los 60, 70 y 80, en la actual gestión de personas y en las disciplinas científicas que la sustentan (la psicología social, por ejemplo) puede habl...
Conference Paper
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Introducción: Teniendo en cuenta el flujo como un proceso no-ergódico (es decir, no homogéneo en todos los individuos y no estacionario en el tiempo) que ocurre a nivel intra-individual, en esta investigación se trabaja con el modelo de Bakker que proponen flujo como formado por tres componentes: la motivación intrínseca, el disfrute y absorción. T...
Conference Paper
Full-text available
Summary: ● What is a complex system in modern science ● How to recognize complexity in our organizations ● Uncertainty management by means of complex organizational design
Chapter
The goal of this observational coding system is to provide an assessment of the groupness/entitativity of groups, allowing us to distinguish a real group from a mere social aggregate. This distinction is useful in contexts in which real groups are required, for example, at work when teamwork is needed, but also in other social contexts (e.g., commu...
Data
The present study focuses on flow's universal precondition: perceived challenge-skill balance. A debate is currently taking place regarding the relationship between challenge and skill. Flow's precursor, Csikzentmihalyi, states that these two constructs are independent while other scholars state the opposite. This research aims to better understand...
Chapter
Full-text available
En este trabajo se indagó cómo evoluciona la motivación académica de estudiantes universitarios a lo largo de un semestre. Como resultado global, pudimos comprobar en una muestra de 221 alumnos de siete grupos-clase, que la motivación tiende a aumentar a lo largo del semestre mostrando además muchas fluctuaciones. Además pudimos encontrar la presen...
Research
Full-text available
The present study contributes to expand the knowledge about the transient experience of engaged workers and aims to explore the affective life of people and their work engagement levels. We carried out a diary study to capture the relationship between affective states and work engagement of 117 workers in the services sector work (N=1170). Data wer...
Conference Paper
Full-text available
Objetivos de la comunicación: 1. Entender porqué unos equipos de trabajo son más efectivos que otros 2. Medir la influencia que tienen procesos psicosociales en la efectividad de los equipos 3. Proveer de herramientas sencillas de evaluación de equipos 4. Clarificar las diferencias entre un auténtico equipo de trabajo y un mero agregado de trabajad...
Article
Full-text available
Se presenta un estudio acerca de cómo el desarrollo alcanzado por un grupo es un determinante clave en el desempeño de equipos de proyecto. Se aplicó la Escala de Desarrollo del Grupo (EDG) y el Group Development Questionnaire (GDQ) a 30 equipos de proyecto y utilizando diferentes criterios subjetivos para evaluar el desempeño de los mismos (i. e....
Article
Full-text available
En la presente investigación se estudia el afecto generado por las valoraciones cognitivas de los trabajadores sobre los eventos laborales. En esta relación se evalúan dos moderadores, la importancia atribuida a los eventos y el estilo explicativo del trabajador. Setenta y tres trabajadores contestaron un cuestionario de estilos explicativos (nivel...
Article
Full-text available
Increasing group and team effectiveness is fundamental for any organisation, especially during periods of economic crisis. In order to build or design a team or to optimise its work, it is necessary to consider tasks, processes and results. Given that teams are a key tool for competitiveness in the automotive sector, this paper focuses on how to im...
Article
Full-text available
This research uses the construct of group development (GD) to distinguish highly developed workgroups and teams from mere social aggregates. The aims were to develop a scale capable of measuring this basic emergent process and to study the scale’s reliability and construct validity (content, factorial, convergent and criteria). Data concerning the...
Article
Full-text available
The healthy variability thesis suggests that healthy systems function in a complex manner over time. This thesis is well-established in fields like physiology. In the field of organizational behavior, however, this relation is only starting to be explored. The objective of this article is threefold: First, we aim to provide a comprehensive review o...
Article
Full-text available
Conference Paper
Full-text available
Considering flow as a non-ergodic process that occurs at the within-person level of analysis; in this research study we examine Bakker's model that propose flow as a state composed by three components: intrinsic motivation, enjoyment, and absorption. Taking into account that flow theory can be considered an intrinsic motivation theory, and the rece...
Conference Paper
Full-text available
Objetivos perseguidos: 1. Estudiar cómo evoluciona la motivación académica a lo largo del tiempo. 2. Estudiar si la motivación académica aumenta a lo largo de un semestre. 3. Estudiar si pueden agruparse los alumnos en cuanto a su dinámica motivacional (tipologías).
Article
Full-text available
According to Affective Events Theory, the emotional elicitation process is initiated by the appraisal of affective events happening to employees. Moreover, the theory states that these elicited affective experiences influence on attitude and behavior in the workplace. In the present study this theoretical frame is applied to explain the interplay o...
Article
Full-text available
Incrementar la efectividad de los grupos y equipos de trabajo es fundamental en cualquier organización, y más, durante los periodos de crisis económica. Para diseñar un equipo, formar un grupo u optimizar su trabajo, es preciso considerar las tareas, los procesos y los resultados. Siendo los equipos una herramienta clave en la competitividad del se...
Conference Paper
Purpose: The last decades have witnessed an exponential growth of service economy, which increased research interest on service dynamics, with a focus in customers’ satisfaction. However, this focus on customers has somehow overlooked frontline employees and how customers influence them too. The present study aimed to fill some gaps on service rese...
Conference Paper
Purpose: Despite the crescent number of service interactions research, little is known about the impact of such interactions on employees’ emotions and subsequent outcomes, like cardiovascular responses and turnover intentions. Such knowledge is crucial for organizational homeostasis since health and turnover related costs are increasing every year...
Conference Paper
Full-text available
A central plank of the emotional contagion theory is that people automatically mimic emotional cues of others (facial, postural and/or vocal) and through an afferent feedback process become emotionally influenced by it. Although afferent feedback has been tested for all types of stimuli (vocal, postural, and facial), the mimicry hypothesis had yet...