José Luis Bandeira Rodrigues Martins

• PhD in Computer Science
• Research Assistant at Institute for Systems and Computer Engineering, Technology and Science (INESC TEC)

With the advent of Information and Communication Technologies in recent decades, organizations face several challenges today. Adopting Digital Transformation (DT) offers numerous opportunities for Small and Medium Enterprises (SMEs) to improve their efficiency and operations, reaching new markets, shareholders, and customers. However, there are pot...

The purpose of this study is to ascertain the hierarchical importance of a patent's characteristics to licensing. This research has a causal‐exploratory purpose, in that it sought to establish relationships between variables. This research aims to identify which characteristics are influential in the licensing of Brazilian academic patents in the b...

Data management solutions became highly expensive and ineffective mainly due to the lack of transparent processes and procedures to measure and provide clear guidance on the steps needed to implement them. The organizations and specialists agree that the only manner solve the data management issues requires the implementation of data governance. Ma...

This systematic literature review investigates the factors influencing cloud computing adoption within both educational and organizational settings. By synthesizing a comprehensive body of research, this study finds and analyzes the determinants that shape the decision-making process about cloud technology adoption. Factors such as security, cost-e...

In a competitive business landscape heavily reliant on information and communication technology, organisations must be prepared to address disruptions in their business operations. Business continuity management involves effective planning for the swift reestablishment of business processes in the short term. However, there are still obstacles to i...

The growing use of technology and social media has resulted in the emergence of digital influencers, a new profession capable of changing the mentalities and behaviours of those who follow them. This study arises to better understand the potential impact digital influencers might have on the Portuguese population's purchase behaviour and patterns,...

The thermal SPA sector is currently experiencing a stable growth trend, which according to the World Tourism Organization (WTO) is expected to continue over the upcoming years. In Portugal, the sector has a very significant profile, with the existence of almost a hundred SPAs and thermal SPAs that generate a business volume (direct and indirect) of...

The present study aimed to evaluate whether a 14-day period of balneotherapy influences the inflammatory status, health-related quality of life (QoL) and quality of sleep, underlying overall health state, and clinically relevant benefits of patients with musculoskeletal diseases (MD). The health-related QoL was evaluated using the following instrum...

Water scarcity is becoming an issue of more significant concern with a major impact on global sustainability. For it, new measures and approaches are urgently needed. Digital technologies and tools can play an essential role in improving the effectiveness and efficiency of current water management approaches. Therefore, a solution is proposed and v...

The relevance of the tourism industry to the overall sustainability of rural territories grows along with the demand for rural tourism destinations. Likewise, as the digital transition of rural tour operators takes place, their marketing initiatives also evolve towards a digital nature, which is why it is crucial to comprehend how the overall calib...

Even though being perceived as a novel approach, multiple authors claim that the digital transition of all sectors in society started when information and communication technologies (ICT) started to be an integral part of our daily lives. The education sector currently represents one of the contexts where the use of ICT is more promising and allows...

Globally Important Agricultural Heritage Systems (GIAHS) territories are highly relevant to achieving sustainable lifestyles with human subsistence in balance with the ecosystem. The Barroso agro-sylvo-pastoral system is a clear example of this alignment between existing society, nature and natural resources, the environment, landscapes, and contex...

The number of smartphone users has increased significantly, and the development of mobile applications has brought convenience to daily life. However, large numbers of users who have various barriers, such as visual or hearing impairments, and physical disorders, are not able to fully access and use the referred applications, which is unfair to the...

For some years now, master data has become extremely relevant to business success and continuity in an increasingly competitive and global business environment. The banking sector is one example of how the implementation of well-structured and designed master data management policies and initiatives is crucial for reaching positive results. One of...

The daily stress we, as population, are subjected has negative impacts on physical and mental health, making people age faster. With the increase in life expectancy, the population started to search for ways to ensure they reach the older ages with a healthier and better lifestyle, resulting in an increase of interest and demand for thermalism and...

As the demand for rural tourism destinations increases, the relevancy of the tourism sector to the overall destination sustainability becomes even more significant, and the existing tourism operators transition their marketing initiatives to a digital nature, it is critical to understand how the global quality of the implemented e-marketing initiat...

Rural tourism has become a truly relevant economic activity, with visible impacts (social and economic) to regional and national development and overall sustainability. The sole characteristics of rural destinations make them extremely attractive to tourists that search for experiences away from the massified and more urban areas. Despite this incr...

With the increasing use of smartphones in people’s daily lives, mobile accessibility has become a key factor for them. Tourism is one of the sectors that has benefited the most from this growth but has not yet reached its full potential as accessibility has not yet been fully exploited. The main goal of this study is to assess accessibility in mobi...

The objective of this book chapter is to help fellow colleagues in academia to build a network – not only with lecturer colleagues, but also with students, talented students who are willing to help – to further themselves, to gain recognition, and to grow themselves as educators. This may well involve extending the authorship of research papers, to...

As life expectancy grows and the population requirements for satisfactory health and wellness levels increases, there is a clear opportunity for the incorporation of alternative techniques and tools for promoting health and preventing disease. One of these tools, is the use of thermal water-based treatments, commonly known as thermalism, as tools t...

The application of the Internet of Things concept in domains such as industrial control, building automation, human health, and environmental monitoring, introduces new privacy and security challenges. Consequently, traditional implementation of monitoring and security mechanisms cannot always be presently feasible and adequate due to the number of...

Accessibility has become increasingly important in information technology, particularly due to legislation pressure to make affordable public services to all. Being end-users and software companies those who have direct contact with accessibility problems, other stakeholders are committed to defining methods and change mentalities in Web accessibil...

Virtual reality technologies have grown in complexity and functionality, increasing their relevance in various sectors of activity. Applying these innovations to tourism is advantageous for the organisations, the tourists and even the territories. They can provide multisensory immersivity, simulate actions and movements in real‐time, enriching real...

As information systems and technologies grow in usage in the agri‐food industry, the same has happened to the relevance of Information Systems (IS) that allow for a parallel control, monitoring and management of the organizations' activities and business processes. As the literature proves, the benefits of implementing adequate and interoperable IS...

In the original publication, Figs. 1 and 2 were interchange and the citation of Fig. 1 in the third paragraph of section 2.2 Authoring tools for multisensory VR experiences should be removed.

An electronic business transaction among untrusted bodies without consulting a mutually trusted party has remained widely accepted problem. Blockchain resolves this problem by introducing peer‐to‐peer network with a consensus algorithm and trusted ledger. Blockchain originally introduced for cryptocurrency that came with proof‐of‐work consensus alg...

Equal access to all software and digital content should be a reality in the Digital Era. This argument is something defended both by existing regulations, norms and standards, and also business organizations and governments. Despite this acknowledgement, the reality is still far from the desired equality. For certain groups of disabled or impaired...

With the appearance of innovative virtual reality (VR) technologies, the need to create immersive content arose. Although there are already some non-immersive solutions to address immersive audio-visual content, there are no solutions that allow the creation of immersive multisensory content. This work proposes a novel architecture for a collaborat...

Today’s society presents a fast development marked by the digital era, where the sharing, disclosure and access to information is made through information and communication technologies. The use of mobile applications is growing exponentially, spreading to the most varied social classes and everyday activity areas. Worldwide, its use in the most va...

At a time when communication, new media, and digitalization are transversal to the whole of society, private health care organizations have the possibility of making their business processes evolve. The objective is thus to seize the benefits associated to the active use of patients' electronic health records (EHRs) as the basis for personalized he...

Authoring 360 multisensory videos is a true challenge as the authoring tools available are scarce and restrictive. In this paper, we propose an authoring tool with three different authoring interfaces (desktop, immersive, and tangible interface) for creating multisensory 360 videos with the advantage of having a live preview of the multisensory con...

Collecting, storing, integrating and transforming data, together with the problem of security and privacy, are topics that present great challenges for society. The needs of the industry in general and agri-food in particular in the mushroom production sector, due to their specificities, requires the adoption of emerging technologies to make them m...

Virtual Reality (VR) has as a key feature, the users’ interaction with a virtual environment. Depending on the purpose of a given VR application, it can be essential to use multisensory stimulus without biasing users towards specific actions or decisions in the virtual environment (VE). The goal of the present work is to study if the choice of path...

The interest in technology allied to household chores has been growing exponentially. Robots like Bimby have revolutionized the way of cooking, since they perform several functions, which were once done manually. How do users of kitchen robots see this continuous evolution and what is the impact on their routines? What are the main advantages assoc...

Microtransactions dominate today’s video game industry and will continue to do so for the foreseeable future, despite all the controversy it brings. To approach this problem, we created a survey, shared it on several gaming forums (a total of 1661 answers were obtained), then we designed a theoretical model and based on that, an automatic analysis...

As higher education evolves into a multifaceted and complex activity, the incorporation of education management information systems (EMIS) that allows for the production of relevant, organized and structured information, becomes a necessity for both institutions and students. Despite the recognition of this requirement, existing literature does not...

We have sought to understand the current state of the art on smart tourism and on smart cities. Furthermore, we have sought to understand community awareness and the will to embrace innovation, as they are decisive factors to acquire base knowledge and overcome barriers in (soon to be) overpopulated cities and for those who are looking for a limite...

Traditional e-Commerce platforms tend to mimic existing physical store processes in which customers are given the opportunity to purchase only the available products without any type of personal customization or even without the possibility of being allowed to present a desired product/service to which the market might be able to respond. With this...

Looking forward to enhance visitors’ experience among cultural heritage sites, the use of new technologies within these spaces has seen a fast growth among the last decades. Regarding the increasing technological developments, the importance of understanding the acceptance of technology and the intention to use it in cultural heritage sites, also a...

Online citizen public participation in consultation and decision-oriented processes supported by local governments is a key ingredient for successful digital democracy. As the participatory process is a voluntary activity, social capital, and individual motivation can help to understand citizen engagement in the usage of electronic participatory pl...

The continuous use of dynamic and disruptive ICT as energizing elements of the educational process is a reality of current days, where millennials are the centre of an education paradigm in which students are much more inclined to use technologies than enrolling in a traditional non-digital course. Considering education management information syste...

Considering the importance associated with e-commerce website accessibility and usability, a study on one of the most relevant Portuguese e-commerce websites has been performed using both automatic and manual assessment procedures. In an initial stage, we evaluated the chosen website with a Web accessibility and usability automatic tool called Sort...

Nowadays, tourism faces the technology progress challenge. Tourists are changing the way they search for information and the way they buy tourism products and services. Therefore, becomes important to analyze the influence of relevant digital marketing tools on low density tourism regions success, measured through destination image, tourists’ satis...

The diffusion and adoption of e-participation contributes to better democracy and more participative societies. Nevertheless, despite the potential benefits of e-participation, the level of citizen satisfaction regarding the use of e-participation and its effects on the continued intention to use have not been widely assessed yet in the literature....

The importance of e-commerce continues to grow in retail, providing companies with a critical tool to improve marketing and commercial strategies. In this context, understanding the distribution channels and the new business models becomes a fundamental issue for both researchers and business managers. This paper has two priority objectives. First...

The University of Trás-os-Montes e Alto Douro (UTAD), in an effort to streamline processes and reduce bureaucracy, decided to develop and use an in-house document management system to handle processes. However, this practice created additional needs such as the actual digital signing of documents associated with the institution business and adminis...

The emergence and widespread use of Information and Communication Technologies enabled government agencies to develop their capacity for citizens interaction, hence providing better public services. These electronic services, typically known as e-Government, have been undergoing significant development over the last few years. Information technolog...

The current technologic proliferation has originated new paradigms concerning the production and consumption of multimedia content. This paper proposes a multisensory 360 video editor that allows producers to edit such contents with high levels of customization. This authoring tool allows the edition and visualization of 360 video with the novelty...

With the rapid growth in the use of digital platforms for the dissemination and expansion of a company’s business reach, it is vitally important that startup firms are firmly aware of the options when deciding whether to adopt a particular technology because they often have low resource availability, which reduces their margin for error. In order t...

In the last decade, the use of smartphones has grown steadily. The way consumers interact with brands has changed owing to the accessibility of internet connection on smartphones, and ubiquitous mobility. It is crucial to understand the factors that motivate consumers to interact with smartphone advertisements and therefore what stimulates their de...

Higher education institutions are at this stage, on the one hand, faced with challenges never seen before and, on the other hand, their action is moving very rapidly into digital learning spaces. These challenges are increasingly complex because of the global competition for resources, students and teachers. In addition, the amount of data produced...

Portuguese Higher Education Institutions have more and more data that needs to be processed in order to get information and, therefore, Knowledge. In order to respond to this need, over time there have been several types of IS supported by ICT, which enables them to achieve these features and, at the same time, help with their daily activities. How...

Millennials interact with technology like no other generation before them and this is affecting how they want to be taught in higher education and how they want to lead and expect to be led in organizations, after graduating. Though stating that they want to be enlightened in academia, some qualitative comments from millennials indicate the opposit...

The aim of this paper is to propose a recommendation system that considers user's functionality levels regarding physical or psychological limitations. This paper describes a set of models and algorithms used under a tourism recommendation system based in users and points-of-interest (POI) profiles. Also, this proposal considers a different manner...

Discount and Outlet E-commerce Platforms (DOEP) are technologies with more and more influence in people’s lives, and the literature on this subject is still somewhat scarce in relation to the proportion these platforms have today, in the context of e-commerce. In this study, the research team aims to characterize the variables that have the greates...

This study translates how the potential exists for ICT and Web 2.0 to promote and improve the quality and efficiency of the supply of health services. The segmented and personalized access to individual clinical records is considered in the context of basic support information which simultaneously facilitates an initial screening by a health profes...

Technological evolution has led to a significant transformation in tourism organizations, particularly in those who focus their activities on particular themes or segments, such as wine tourism. This can be transposed to Portuguese wine tourism organizations because the majority lack the necessary information and communication technologies (and inh...

The academy can and should have a major role in the promotion of software accessibility. To try to clarify a number of empirical arguments and certainties regarding the usage of accessible, but not assistive, software, the answers to a survey given to 15 blind or low vision people are depicted. To demonstrate how under addressed this topic is by th...

Accessibility has become increasingly important in information technology, particularly due to legislation pressure to make affordable public services to all. Being end-users and software companies those who have direct contact with accessibility problems, other stakeholders are committed to defining methods and change mentalities in Web accessibil...

Internet is becoming one of the most adopted technologies of all times and one of its particular uses concerns the public health issues. The search for health related information and the exchange of experiences and opinions on symptoms and treatments is one of the main activities associated with eHealth websites, hence the need for these websites t...

E-commerce notably increases the reach of enterprises, bringing a firm‟s products and services into the international arena. In times of shrinking domestic markets, due to national crises, becoming available in global markets is essential for survival and growth. We have thus held three focus group interactions to produce a set of strategic recomme...

In recent years, the demand from online customers has become a major problem, the variety of choice and the need for them to feel special triggered the desire to customize the products they want to buy. This high customer demand for customized products has been one of the biggest obstacles that companies have encountered. To achieve an adequate res...

Os últimos anos têm sido decisivos para a formação de uma conjuntura a nível mundial associada à aceleração do progresso científico e tecnológico no domínio da gestão de sistemas e tecnologias de informação. De facto, num contexto global de dinamismo e mutabilidade crescentes, quer em rapidez quer em intensidade, a permanente revolução tecnológica,...

Focus group interactions led to a set of strategic recommendations with regards to how to improve e-Commerce adoption levels in Iberian enterprises, essential in times of crises. Suggestions include: (1) Create actions to influence the governments of the Iberian Peninsula to re-evaluate the legislation that regulates e-Commerce; (2) Encourage ventu...

Resorting to creativity technique and their use to help innovation in the area of information systems had a growing interest. In fact, the global competitiveness and the organizations ability to make effective use of information technology and to focus on innovation and creativity are recognized as being important. So, the perspective of using crea...

Existing literature argues that emotions have a significant impact on the majority of human activities and functions. The learning process is one of the activities on which emotions have a direct influence. Thus, understanding the manner in which emotions change the students' learning process is not only very important but it can also allow to impr...

Abstract – The Internet offers a set of information that is constantly growing in both size and complexity, becoming an indispensable tool to our daily-lifes. A particular group of Web users are those with some sort of disabilities or incapacities. These users need this technology to be adaptable to their incapacities and limitations, thus the need...

Today's society is characterized by an abundant growth of data and information within the organizations, largely due to the extrapolation of Information and Communication Technologies (ICT) used to support their daily activities. The growing complexity of IS, has required the appearance of Information Systems Architectures (ISA) for their managemen...

In the last three decades with the Information Technologies advent and the growth of the concept of Virtual Environments, a set of new ways to perform tasks have emerged, in the most diversified areas of society. The main focus of this work was to verify if it was possible to increase the sense of presence through multi-sensory stimulation, creatin...

With this paper we intend to present a systematic literature review on Web accessibility. During this research project, 782 papers were identified and by following a set of inclusion criteria, 38 stood out and were extensively analyzed. On this context we approach a set of Web accessibility critical issues, such as: guidelines, standards and regula...

In this paper it is presented a usability evaluation of an entertainment platform, well-known, YouTube. The main aim is to study how people with intellectual disabilities interact with the layout and uses their search field option. We intended to observe and analyze performance and satisfaction but also if the interface can give them autonomy on th...

The agri-food industry has been growing at a considerable pace over the recent years. An example of this growth is the mushroom production sector, whose specificities associated with the production process enforce a very controlled management of all the resources applied to that activity. Considering that the existing literature does not present a...

The incredible numbers associated with social network sites makes technology a very attractive element in the eyes of organizations. Despite this, the existing scholarly literature does not demonstrate sufficient knowledge on how firms should adopt and use these technologies. With this lack in mind, a study was conducted aiming to understand what m...

Since the dawn of human civilization that cooperation among individuals is observed. In the most primitive stage this phenomenon was manifested through hunting groups, progressing to the construction of objects and buildings and in a later phase in the construction of modern society itself. Nowadays with the advent of technology and rise of ICT...

Since the dawn of human civilization that cooperation among individuals is observed. In the most primitive stage this phenomenon was manifested through hunting groups, progressing to the construction of objects and buildings and in a later phase in the construction of modern society itself. Nowadays with the advent of technology and rise of ICT, co...