Jordan Beck

Jordan Beck
Amazon Web Services

PhD

About

43
Publications
11,639
Reads
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297
Citations
Citations since 2017
35 Research Items
287 Citations
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Introduction
Hi there! Currently, I'm a Sr UX Researcher at Amazon Web Services. In addition to applied research, I also make time to think about problem framing and applications of machine learning in UX research.
Additional affiliations
August 2012 - February 2016
Indiana University Bloomington
Position
  • Research Assistant and Associate Instructor

Publications

Publications (43)
Article
Full-text available
HCI is an eclectic intellectual community comprised of researchers from different academic backgrounds applying diverse methodologies to an array of research questions. What is it that unites this community? What makes HCI an academic discipline? Researchers have proposed different frames—science and problem-solving, for example—to make sense of HC...
Article
Full-text available
Remote sighted assistance provides prosthetic support to people with visual impairments (PVI) through internet-mediated conversational interactions. In these interactions, PVI broadcast live video to remotely-located, sighted people who engage in speech interactions with PVI to create prosthetic support. These interactions can be quite nuanced, cre...
Conference Paper
People with visual impairments (PVI) must interact with a world they cannot see. Remote sighted assistance (RSA) has emerged as a conversational assistive technology. We interviewed RSA assistants ("agents") who provide assistance to PVI via a conversational prosthetic called Aira (https://aira.io/) to understand their professional practice. We ide...
Article
Full-text available
Hierarchies of knowledge represent a popular formalism for conceptualizing beliefs, justifications, and truth statements. To capitalize on the opportunity for formulating effective maps of design knowledge, this article introduces the hierarchical context–design development–high-level (CDH) model that stratifies different bodies of design-specific...
Article
In many families, there are obstacles to support and collaborate with one another around positive health outcomes. One obstacle in providing support to one another occurs when family members are unaware of the need. In this study, we examine aspects of family conversations about health that affect family members’ decision to share (or not to share)...
Article
The Interactions website (interactions.acm.org) hosts a stable of bloggers who share insights and observations on HCI, often challenging current practices. Each issue we'll publish selected posts from some of the leading and emerging voices in the field.
Conference Paper
Prototype-driven design research often involves collecting and analyzing designed artifacts in annotated portfolios and design workbooks. These collections constitute important sources of intellectual influence for researchers, yet communicating this influence presents unique challenges, such as the difficulty of translating the aesthetic, material...
Article
Paper prototypes have been successful for gathering concrete, grounded user feedback. Most of these prototypes are used to elicit feedback during bounded design sessions. However, for systems that support new social practices these bounded sessions do not fully materialize the interactions the prototype supports. This paper presents a case study of...
Article
We report a codesign effort to envision a community water quality data platform with local stakeholders. We employed interviews, field observations, and hackathons through a 9-month study (ongoing). This codesign effort helps to distinguish our proposal of platform collectivism, in which local resources and stakeholders become more visible, accessi...
Article
Full-text available
Kialo is a novel peer production system focused on pro/con debate construction. Distributed moderator teams vet and accept claims submitted by writers. Moderators also edit and refactor debates as they grow. Thus, moderators play a critical role in cultivating and maintaining debates. Conflict between moderators is typical. It is a feature of argum...
Chapter
Full-text available
We have been investigating the proposition that framing and developing debates about issues, concepts, methods, and theories is a general approach to learning. Instructors, of course, do use debating, but not typically as a pervasive or core activity in a course curriculum. And there are many examples of debate as an informal learning activity, suc...
Article
Recent research has exposed disagreements over the nature and usefulness of what may (or may not) be Human–Computer Interaction's fundamental phenomenon: ‘interaction’. For some, HCI's theorising about interaction has been deficient, impacting its capacity to inform decisions in design, suggesting the need either to perform first-principles definit...
Chapter
Family relationships present a space for provision of support in which the members reciprocate and help one another at times of necessity. Yet, family members face obstacles in providing support to one another because they are unaware that it is needed. In this study, we investigated different motivating factors that influence family member’s decis...
Chapter
Full-text available
Coproduction is an important form of service exchange in local community where members perform and receive services among each other on non-profit basis. Local coproduction systems enhance community connections and re-energize neighborhoods but face difficulties matching relevant and convenient transaction opportunities. Context-aware recommendatio...
Preprint
Full-text available
Recent research has exposed disagreements over the nature and usefulness of what may (or may not) be Human-Computer Interaction's fundamental phenomenon: 'interaction'. For some, HCI's theorising about interaction has been deficient, impacting its capacity to inform decisions in design, suggesting the need either to perform first-principles definit...
Article
Full-text available
Understanding user behaviors and social relations in social media has been an important topic in Human-Computer Interaction research. In this paper, we look at an emerging form of social media, Event-based Social Networks (EBSNs), which support a special type of hybrid community where people are connected online to organize themselves for offline g...
Chapter
Full-text available
We are investigating community data, which is data gathered, analyzed, interpreted, and used by members of a local community. We discuss the ways that developing data literacy could result in more substantive civic participation and decision-making. Community members are already engaged in community data practices. Our goal is to help make these da...
Preprint
Full-text available
People with visual impairment (PVI) must interact with a world they cannot see. Remote sighted assistance has emerged as a conversational/social support system. We interviewed participants who either provide or receive assistance via a conversational/social prosthetic called Aira (https://aira.io/). We identified four types of support provided: sce...
Preprint
Full-text available
The question of what makes design unique is explored. We argue that a scientific lens can be used to reveal distinguishing characteristics of designing. We apply Karl Popper's criteria of falsifiability, refutability, or testability to four design process theories: Bounded Rationality, FBS Framework, Figural Complexity, and C-K Theory. Our ambition...
Preprint
Full-text available
What paper should be cited where, and why? Gaining insight into citation practices in HCI can enrich our understanding of the structure of research, as well as social and political factors that influence knowledge production. Recent research into HCI citation practices have identified problematic trends: inaccurate citing and a lack of critical cit...
Preprint
Full-text available
Kialo is a novel peer production system focused on pro/con debate construction. Teams of moderators vet and accept claims submitted by writers. Moderators also edit and refactor debates as they grow. Thus, moderators play a critical role in cultivating and maintaining debates. Conflict between moderators is typical. It is a feature of argumentation...
Conference Paper
Keeping in touch and staying aware of family members' health is an inherent desire among many families. Yet, conversations with family members about health can be challenging due to a number of reasons, such as: time, physical distance, and other concerns. Given that, it merits the development of tools that aim to facilitate sustainable health info...
Conference Paper
Full-text available
Data, big data, and data analytics are contemporary touchstones for rational and technocratic thinking about human activity. Data also provide a new foundation and focus for community innovation, and new concrete possibilities for enhancing community activities, experiences, and civic participation. We present and discuss a series of community desi...
Conference Paper
Full-text available
Researchers in HCI have typically relied on face to face (FtF) methods for recruitment and data collection in their research with people living with HIV, whereas social scientists have adopted computer-mediated approaches to address concerns about data validity and access to this stigmatized population. In this paper, we use the asynchronous remote...
Conference Paper
The theory-practice gap is a well-known concept in HCI research. It provides a way of describing a space that allegedly exists between the theory and practice of the field, and it has inspired many researchers to propose ways to “bridge the gap.” In this paper, we propose a novel interpretation of the gap as a generative metaphor that frames proble...
Conference Paper
Full-text available
The design research community has been interested in its identity as an intellectual community for some time, and, as with design itself, critique is central to good scholarship. Building on recent citation analyses in the field, in this paper we examine two cases of critique in design research scholarship. We aim to contribute to the theory of sch...
Conference Paper
Full-text available
The design process is a central object of inquiry in design research. Many scholars have studied designing and presented their findings in the form of models, frameworks, and schemas. A general understanding of designing is an interesting prospect, and yet there seem to be fewer theories about the design process achieving (or aspiring to achieve) s...
Article
Full-text available
Donald Schon was one of the most influential scholars in the design field; his work was and still is among the most highly cited. But how and why do scholars cite Schon’s work? In this paper, we present a content analysis of 120 texts published at the last four DRS conferences in order to understand the function of citations of Schon’s work. We fin...
Conference Paper
What are big questions? Why do scholars propose them? How are they generated? Could they be valuable and useful in HCI research? In this paper we conduct a review of "big questions" literature, which draws on scholarship from a variety of fields and disciplines. Our intended contribution is twofold. First, we provide a substantive review of big que...
Conference Paper
Full-text available
The design process is a central object of inquiry for design research. Many scholars have studied designing and presented their findings in the form of models, frameworks, and schemas. A general understanding of designing is seemingly relevant and interesting to the design research community, and yet there seem to be fewer theories about the design...
Article
Full-text available
While much has been written about designerly knowledge and designerly ways of knowing in the professions, less has been written about the production and presentation of knowledge in the design discipline. In the present paper, we examine the possibility that knowledge claims might be an effective way to distinguish the design discipline from other...
Article
Full-text available
This paper discusses how theories (as objects) are used in articles published in Design Studies. While theory and theory construction have been given time and attention in the literature, less is known about how researchers put theories to work in their written texts—about “practical, everyday” theory use. In the present paper, we examine 32 articl...
Conference Paper
Full-text available
Donald Schön was one of the most influential scholars in the design field; his work was and still is among the most highly cited. But how and why do scholars cite Schön’s work? What do these citations do? In this paper, we present a content analysis of 63 texts published at the last two DRS conferences in an effort to understand the function of cit...
Conference Paper
Full-text available
This paper asks, Can there be scientific theories of design that do not scientize design? And it answers in the affirmative. Not only can there be scientific theories of design that do not scientize design but also that a scientific lens can potentially reveal important aspects of the design process. We apply Karl Popper's criteria for the scientif...
Article
Full-text available
A theoretical sketch exploring the mindsets required for creating interactive technologies that facilitate attitudinal and behavioral change over time.
Article
Full-text available
A theoretical sketch exploring the mindsets required for creating interactive technologies that facilitate attitudinal and behavioral change over time. Self-improvements, be they physical, mental, or both, test resolve. They do not manifest a path of least resistance. For many, they are paths of the highest resistance. Anyone looking to start a new...
Conference Paper
Full-text available
Education in Human-Computer Interaction Design (HCI/d) aims to instill a human-centered perspective among its students, encouraging a designerly way of thinking that allows them to develop creative solutions that consider the implications and consequences of people interacting with technology. It has been known that a practicum (Schön, 1987) enviro...

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