Jonas Colliander

Jonas Colliander
Stockholm School of Economics · Center for consumer marketing

PhD

About

23
Publications
16,976
Reads
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914
Citations

Publications

Publications (23)
Article
To address the gaps in the understanding of how social norms can be used to increase charitable donations, we conducted two experiments with 347 participants. We demonstrated the following: (a) that the norms supporting or not supporting charitable donations influence donation intentions; (b) that injunctive norms (what the majority of people appro...
Article
Full-text available
Social media influencers (SMIs) have become an efficient advertising tool. However, their roles vis-à-vis the brands for which they advertise are changing. Far from being just simple promoters anymore they now take active part in both the product and communications development of firms. Yet in advertising research, a discussion of these new roles i...
Article
Purpose This paper aims to examine if the response device (smartphone vs computer) used by participants in online data collections affects their responses. The screens of smartphones and computers differ in size, and the main hypothesis here is that screen size is likely to be influential when stimuli with aesthetic qualities are shown on the scree...
Article
Purpose The purpose of this paper is to investigate the effects of a particular form of sponsorship disclaimer in sponsored content by social media influencers (SMIs), namely a sponsorship compensation justification disclosure. A sponsorship compensation justification disclosure explains why influencers and brands engage in sponsorship collaborati...
Article
Social media influencers are on a daily basis conveying their opinion regarding products and brands through social media postings. Many of these posts are sponsored by a brand, while others are in the form of genuine advice. Influencers might choose to add a disclosure (“this is not sponsored content”) in non-sponsored product posts that highlight...
Article
This study examines the effects of conformity to others online when individuals respond to fake news. It finds that after exposure to others' comments critical of a fake news article, individuals' attitudes, propensity to make positive comments and intentions to share the fake news were lower than after exposure to others' comments supportive of a...
Article
Different treatment of different customers has traditionally been seen as a typical characteristic of tourism services. This research investigates unearned superior treatment in the tourism industry as taking place in a social setting where customers are able to compare the service they receive to that of other customers. Moreover, we take the disa...
Article
Full-text available
Vicarious consumption of travel is ubiquitous. However little is known about the psychological processes this initiates or the potential for resultant behaviors beyond direct steps toward patronage. We address this gap through developing and testing the incidental vicarious travel consumption model (IVTCM), which draws from well-established knowled...
Article
In this article, we present an educational approach that bridges theory and practice: an applied retail track. The track has been co-created by faculty and 10 partnering retail companies and runs in parallel with traditional courses during a 3-year bachelor’s degree program in retail management. The underlying pedagogical concept is to move retail...
Article
Full-text available
Purpose Acquiring “Likes” for a political party or candidate’s Facebook pages is important for political marketers. For consumers, these “Likes” are conspicuous, making their political affiliation visible to their network. This paper aims to examine the roles of the undesired social-self and visibility (conspicuous vs inconspicuous) in predicting c...
Article
This study examines the effects of a company publishing photos of their products using either (a) snapshot aesthetics, where pictures portray average situations and appear as if though they could have been taken by the average consumer, or (b) traditional studio aesthetics in image based social media. In an experiment where respondents followed an...
Article
Politicians’ clear separation between their professional and private lives has been challenged by a growing need to be seen as personable, especially on social media where this is the norm. Little, however, is known about the effect on a political party when its politicians reveal aspects of their private lives on social media. The present study ad...
Article
Purpose: The studies presented here assess the impact of perceived effort related to packaging on overall product evaluations. Perceived effort, defined as the consumer's perceptions of how much manufacturer effort that lies behind an offer, is assumed to contribute to evaluations by signaling unobservable characteristics of an offer. Design: Three...
Article
Purpose The purpose of the paper is to examine how members at different levels in a multi-level loyalty program react when they are allowed the opportunity to compare the rewards they receive with the rewards received by other members. The authors believe this is crucial, as previous research often ignores the social setting in which exchanges conc...
Article
This article highlights - and compares - the effects of communicating with customers in social media with either one-way communication or dialogue. In an experiment, the authors let randomly selected consumers follow real company Twitters using one of the two strategies for 1 week and then compared their impressions of the companies compared to con...
Article
The paper investigates the effects that consumer-perceived sender expense and effort might have on brand perceptions. More specifically, it extends the marketing signal literature to advertising by including both sender expense and effort, and by including both positive and negative effects. A quantitative analysis of 4,000 consumers' perceptions o...
Article
This article investigates the effects of a revelation to blog readers that the blog has been sponsored by a company in exchange for favorable reviews of their products. We compare the responses of two groups of blog readers. One group was exposed to a revelation in a tabloid newspaper that the blogger has been sponsored without admitting it. The ot...
Article
Purpose ‐ Marketing literature views word-of-mouth (WOM) as unidirectional communication in which consumers transmit either positive or negative messages based on their consumption experiences. Becoming visible in online forums, however, are consumers who engage in WOM as part of interactions with other consumers. This article aims to investigate a...
Article
This article investigates-and compares-the effects of brand publicity in social and 'traditional' digital media. In an analysis of consumer responses to identical brand publicity in seven popular b ...
Article
Purpose This paper aims to assess the impact of perceived effort related to packaging on overall product evaluations. Perceived effort, defined as the consumer’s perceptions of how much manufacturer effort that lies behind an offer, is assumed to contribute to evaluations by signaling unobservable characteristics of an offer. Design/methodology/ap...

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