John Stouby Persson

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• PhD
• Professor (Associate) at Aalborg University

The integration of user experience (UX) work with agile software development has been addressed in extensive research of challenges and process models. However, in-depth research of context-specific improvements of this integration with actual UX professionals and agile developers in their actual practice is limited. This study examines how the int...

Although agile principles are widely adopted for information systems development (ISD), we know little about the use of agile principles in outsourced ISD projects, especially from a client perspective. Client organizations have been reluctant to adopt agile principles in outsourced relationships because of the traditional dominance of fixed-price...

CONTEXT : Agility is an overarching ideal for empirically-driven software development processes that embrace change in order to improve quality, economy, and simplicity. While the pursuit of Agility has held prominence in software practice and research for over two decades, user experience (UX) designers struggle to integrate their work processes w...

In this article, we present an approach used in Vestas Wind Systems A/S for managing the realization of potential benefits from big data technologies. This approach involves dependency networks representing how different domains in a big data analytics project support business benefits.

Agile teams must deal with many risks to their software project's resources and schedule. This challenge is exacerbated in large-scale agile development by the increasingly specialized team roles with inherently different explanations of the software project's risks. Against this backdrop, we report an action case study of how an agile team can und...

Big data analytics is the next frontier in creating digital opportunities for businesses. However, analytics projects rarely deliver the intended benefits for the organizations that invest in these. To address this challenge, we report from an action research study on improving benefits realization in Vestas, an organization highly involved with bi...

Big data analytics (BDA) has strategic value for many large organisations. However, obtaining evident benefits from BDA projects requires complex orchestration across organisational boundaries and entities. The requisite ability to distinguish a potential BDA benefit in its' organisational context has nevertheless received limited research attentio...

Big data analytics (BDA) projects are expected to provide organizations with several benefits once the project closes. Nevertheless, many BDA projects are unsuccessful as benefits did not materialize as expected. Organization can manage the expected benefits by measuring these, yet very few organizations actually measure on benefits post project de...

Digital transformation (DT) has the potential to change our society toward the United Nation’s sustainable development goals. However, developing software for the DT towards sustainability is a complex process that may entail an emphasis on optimization, eco-feedback, reflection, and participation. This paper contributes to a better understanding o...

Digital transformation is vital for organizations in all sectors, as it changes value creation, customer relationships, and internal processes. A key concern in digital transformations is creating and executing an effective strategy that reimagines the organization. However, structured approaches for reimagination in a digital transformation are st...

Digital transformation (DT) has the potential to change our society toward the United Nation's sustainable development goals. However, developing software for the DT towards sustainability is a complex process that may entail an emphasis on optimization, eco-feedback, reflection, and participation. This paper contributes to a better understanding o...

Since The Sustainable Development Goals (SDGs) emerged in 2015, they have become a guide for managing present sustainability challenges. However, we have limited knowledge about inter-organizational goal setting for digital transformations towards sustainable development. Recognizing this shortcoming, we report an in-depth case study of an inter-or...

Digital transformation is already changing and improving our society towards sustainable development. However, this process is complex and often requires collaborative efforts between organizations. To better understand how organizations collaborate in the digital transformation towards sustainability, we present a case study of digital transformat...

Technical Debt (TD) has seen a growing interest from software companies and researchers since the term was first established almost 30 years ago. TD refers to concessions made for short-term advantages or conveniences, which may result in long-term difficulties. Numerous TD management strategies have been proposed to avoid the severe consequences o...

Big data analytics is regarded as the next frontier in creating digital opportunities for businesses. Analytics projects rarely deliver the intended benefits for the organisation that invest in these data analytics, and currently, no widely accepted design method for analytics projects exists. To address this, we report from an action research proj...

Digital transformation is reshaping the public sector's provision of the physical, information, and human infrastructures that make a society function. Therefore, we need to understand and help support the infrastructuring that different stakeholders do in a digital transformation to make digital infrastructure work. Against this backdrop, we repor...

Big data analytics is regarded as the next frontier in creating digital opportunities for businesses. Analytics projects rarely deliver the intended benefits for the organisation that invest in these data analytics, and currently, no widely accepted design method for analytics projects exists. To address this, we report from an action research proj...

While governing data as an organizational asset has clear benefits, mobilizing an organization to implement data governance remains elusive for practitioners. On that account, this paper examines why governing data is difficult in local government organizations. Based on a literature review and an empirical case study, we establish the inherent cha...

A business case is a formal investment document with a structured overview of relevant information that provides a rationale and justification of an investment. Business cases have become popular as part of managing value creation in information systems (IS) projects. Nevertheless, business cases are often poorly communicating the rationale and jus...

Organizations invest significantly in Big Data Analytics (BDA), but only limited knowledge is available on the challenges faced by these organizations when trying to realize value in such projects. Benefits realization management (BRM) offers a perspective and processes for realizing value from information systems (IS) projects. Yet, limited resear...

Data governance has emerged as a promising approach for transforming organizations. While governing data as an organizational asset has clear benefits, no previous studies have reported on the particular challenges faced by practitioners in local government organizations. Against this backdrop, we investigate why it is difficult for local governmen...

Agility characterizes practices, such as Scrum, that help a software team or organization deal with change. However, what may help a software developer to be agile may not help a user experience (UX) consultant to be agile in the same way and vice versa. Against this backdrop, we present a case study of how particular practices of integrating UX ac...

Agile project management processes (Agile) such as Scrum, DSDM, XP and Kanban, have become a de facto standard for software development practice. The context of Agile strongly affects the possibilities of IT professionals to conduct UX activities in their software development. In this workshop we aim to address successes, challenges and best practi...

A highly debated topic within recent literature in HCI is the integration of UX activities into agile development. While we acknowledge the question of integration to be one of the main challenges for UX professionals, this seems to have received traction and is heading closer towards a resolution. We believe the time is right for gaining an in-dep...

Clarifying what value new information systems (IS) may help to create for government organizations and society is a central concern in the public sector. National e-government strategies present such efforts to clarify the value entailed by IS, however, what is considered valuable is influenced by value positions deeply enshrined in the traditions o...

Business cases have become popular as part of managing value creation in IS projects. Nevertheless, business cases are often poorly linked to value creation activities and organizations struggle to develop business cases that are useful and express more than simple cost savings. This action research study seeks to improve the usefulness of business...

Small software firms need dynamic capabilities to thrive in complex and turbulent environments. The dynamic capabilities framework suggests that value creation in regimes of rapid technological change depends on honing internal technological, organizational, and managerial processes in the firm. Nevertheless, research is limited on how firm level a...

Information Systems (IS) research has both a journal-oriented publication culture and a rich plethora of conferences. It is unclear why IS researchers even bother with conference publishing given the high focus on journals. Against this backdrop, the purpose of this paper is to increase our understanding of conference papers in IS and the role they...

Fast-moving software organizations must respond quickly to changing technological options and market trends while delivering high-quality services at competitive prices. Improving agility of information systems development (ISD) may reconcile these inherent tensions, but previous research of agility predominantly focused separately on managing eith...

“Is this the problem?”: the question that haunts many information systems (IS) researchers when they pursue work relevant to both practice and research. Nevertheless, a deliberate answer to this question requires more than simply asking the involved IS practitioners. Deliberately formulating problems requires a more substantial engagement with the...

E-Government strategies, investments, project selection, and implementations are influenced by value positions deeply enshrined in the traditions of public administration, which are in turn reflected in the everyday discourse of public managers. We analyse value traditions in the public administration literature and their adaptation for e-Governmen...

Software companies are increasingly offshoring development to countries with high expertise at lower cost. Offshoring involves particular risk areas that, if ignored level may influence the management of these risk areas. Against this backdrop, we present an interpretive case study on how managers perceive and mitigate the risk areas in soft maturi...

Public sector managers take much of the responsibility for selecting, commissioning, implementing and realising benefits from information technology (IT) projects. However, e-Government initiatives often suffer from complexity, vision failure, lack of goal clarity and insufficient commitment. These problems may stem from value traditions that are d...

Software development projects are increasingly geographical distributed with offshoring. Co-sourcing is a highly integrative and cohesive approach, seen successful, to software development offshoring. However, research of how dynamic aspects of trust are shaped in co-sourcing activities is limited. We present a case study of how the co-sourcing rel...

To manage distributed work, organizations increasingly rely on virtual meetings based on multimodal, synchronous communication technologies. However, despite technological advances, it is still challenging to coordinate knowledge through these meetings with spatial and cultural separation. Against this backdrop, we present a framework for investiga...

Software development projects are increasingly geographical distributed with offshoring, which introduce complex risks that can lead to project failure. Co-sourcing is a highly integrative and cohesive approach, seen successful, to software development offshoring. However, research of how co-sourcing shapes the perception and alleviation of common...

Cross-cultural offshoring in software development challenges effective knowledge sharing. While research has suggested temporarily co-locating participants to address this challenge, few studies are available on what knowledge sharing practices emerge over time when co-locating cross-cultural software developers. This paper presents a longitudinal...

While face-to-face interaction is fundamental in agile software development, distributed environments must rely extensively on mediated interactions. Practicing agile principles in distributed environments therefore poses particular control challenges related to balancing fixed vs. evolving quality requirements and people vs. process-based collabor...

Software organizations are increasingly relying on cross-organizational and cross-border collaboration, requiring effective coordination of distributed knowledge. However, such coordination is challenging due to spatial separation, diverging communities-of-practice, and unevenly distributed resources. We have therefore studied virtual meetings amon...

Information technology (IT) is increasingly presented as a driving force for service and efficiency improvement in local governments. However, achieving these goals in creating value from IT investments is a significant challenge for local government organizations. Practitioners and researchers have proposed numerous approaches to IT benefits manag...

Effective management of information technology (IT) investments is increasingly important for Danish municipalities. This is why they along with other both public and private sector organizations increasingly are using IT business cases. The business case is a document specifying the main rationale behind the expected value and cost of an IT invest...

Effective management of value creation with information technology (IT) is increasingly important for local governments (e.g., municipalities). The business case is a tool that has increased popularity in both the public and private sector to support the management of value creation with IT. However, experiences from local government reveal difficu...

Effective management of value creation with information technology (IT) is increasingly important for local governments (e.g., municipalities). The business case is a tool that has increased popularity in both the public and private sector to support the management of value creation with IT. However, experiences from local government reveal difficu...

Municipalities' effectiveness in managing information technology (IT) is increasingly important in adhering to their responsibilities for providing services to citizens. While the municipalities' difficulty in managing IT has been well docu-mented, it is more elusive what specific problems are most relevant in contempo-rary municipal IT management...

Distributed software projects represent particular risks that need careful managerial attention. The authors present a process for managing the risks that apply to distributed team structures. The process is based on the current literature on distributed team risks. It offers resolution techniques addressing these risks and guidelines for applying...

Distributed software projects represent particular risks that need careful managerial attention. The authors present a process for managing the risks that apply to distributed team structures. The process is based on the current literature on distributed team risks. It offers resolution techniques addressing these risks and guidelines for applying...

The use of information technology (IT) is increasingly important for local governments (municipalities) in adhering to their responsibilities for providing services to citizens and this requires effective IT management. We present an engaged scholarship approach to formulating the IT management problems with local government - not for local governm...

Increasingly, software projects are becoming geographically distributed, with limited face-toface interaction between participants. These projects face particular challenges that need careful managerial attention. This PhD study reports on how we can understand and support the management of distributed software projects, based on a literature study...

Software projects are increasingly geographically distributed with limited face-to-face interaction between participants. These projects face particular challenges that need careful managerial attention. While risk management has been adopted with success to address other challenges within software development, there are currently no frameworks ava...

Agile distributed environments pose particular challenges related to control of quality and collaboration in software development. Moreover, while face-to-face interaction is fundamental in agile development, distributed environments must rely extensively on mediated interactions. On this backdrop, we report from an in-depth case study of an agile...