Jeremy Rose

Jeremy Rose
University of Skövde · School of Informatics

PhD

About

106
Publications
67,563
Reads
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2,968
Citations
Additional affiliations
August 2014 - August 2015
University of Skövde
Position
  • Professor
August 2014 - October 2015
University of Skövde
Position
  • Professor
January 2001 - August 2015
Aalborg University
Position
  • Professor (Associate)

Publications

Publications (106)
Chapter
The rapid pace of digitalisation provides many smarter and more efficient ways of interacting with the world, but may also lead to the exclusion of some groups. Senior citizens are one of these groups at risk. Taking the European Digital Competence Framework for Citizens as a starting point, we investigate digital survival skills for the elderly. D...
Article
The rapid proliferation of mobile devices makes mobile security a weak point in many organisations’ security management. Though there are a number of frameworks and methods available for improving security management, few of these target mobile devices, and most are designed for large organisations. Small and medium size organisations are known to...
Article
Full-text available
The article establishes theory-based design principles for constructing tools and methods for developing innovative digital services. The research method is developed from process advice offered for this task, in the context of design science. We define the objectives for the design task (solution objectives), identify and justify suitable kernel t...
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E-government is not known for its progressive approach to the design of e-services. An action design research approach is taken for the development of a tool for helping e-service designers work in an innovative way. The theoretical grounding is in open service innovation, service-dominant logic and service design, and the research was conducted wi...
Conference Paper
Full-text available
E-government is not known for its progressive approach to the design of e-services. An action design research approach is taken for the development of a tool for helping e-service designers work in an innovative way. The theoretical grounding is in open service innovation, service-dominant logic and service design, and the research was conducted wi...
Conference Paper
Full-text available
In an increasingly digitalised society, participation becomes dependent on digital skills-the ability to understand and use the everyday Internet technologies that surround us. People who have difficulty acquiring these skills risk being digitally excluded. One such group is the elderly; all research studies show that they are disadvantaged. The pr...
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Establishing business intelligence analytics (BIA) in small- and medium-sized manufacturing enterprises is a pervasive problem. SME's - the majority of businesses - play an important role in creating jobs, but research is primarily focused on large corporations. The authors worked with small manufacturing companies at the aspirational capability le...
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Despite substantial investments in ICT in the public sector over the past decades, it has been hard to achieve consistent benefits. One reason for the difficulties is the gap between the expectations of key stakeholders (such as governments, businesses and citizens) and project outcomes. Though normative, descriptive and instrumental aspects of sta...
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Companies are encouraged by the big data trend to experiment with advanced analytics and many turn to specialist consultancies to help them get started where they lack the necessary competences. We investigate the program of one such consultancy, Advectas - in particular the advanced analytics Jumpstart. Using qualitative techniques including semi...
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Advances in text mining together with the widespread adoption of the internet have opened up new possibilities for qualitative researchers in the information systems and business and management fields. Easy access to large amounts of textual material through search engines, combined with automated techniques for analysis, promise to simplify the pr...
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Agile methods are widely used and successful in many development situations and beginning to attract attention amongst the software maintenance community – both researchers and practitioners. However, it should not be assumed that implementing a well-known agile method for a maintenance department is therefore a trivial endeavour - the maintenance...
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Action research is widespread in many of the background disciplines that underpin the e-Government field and is beginning to take root as a legitimate e-Government research method. Canonical Action Research (CAR) is the most widely used form of action research; however it relies on premises that can be problematic in the e-Government context. This...
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E-Government strategies, investments, project selection, and implementations are influenced by value positions deeply enshrined in the traditions of public administration, which are in turn reflected in the everyday discourse of public managers. We analyse value traditions in the public administration literature and their adaptation for e-Governmen...
Conference Paper
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Bring Your Own Device (BYOD) is an emerging research area focusing on the organisational adoption of (primarily mobile) devices used for both private and work purposes. There are many information security related problems concerning the use of BYOD and it should therefore be considered an issue of strategic importance for senior managers. This pape...
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Thinking about improving the management of software development in software firms has been dominated by one approach: the capability maturity model (CMM) devised and administered at Carnegie Mellon University. Although widely known and used, there are a number of well-understood difficulties and limitations with this approach. This article examines...
Article
Public sector managers take much of the responsibility for selecting, commissioning, implementing and realising benefits from information technology (IT) projects. However, e-Government initiatives often suffer from complexity, vision failure, lack of goal clarity and insufficient commitment. These problems may stem from value traditions that are d...
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A large information systems implementation (such as Enterprise Resource Planning systems) relies on the trust of its stakeholders to succeed. Such projects impact diverse groups of stakeholders, each with their legitimate interests and expectations. Levels of stakeholder trust can be expected to vary in large-scale implementations (which can take s...
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Knowledge transfer between consultants and organizational users influences the outcomes of an Enterprise Resource System ERP implementation. Configuration and implementation tasks are dependent on generating some level of shared understanding of both business practices and technology. These problems become acute in implementations in small and medi...
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An important aspect of the successful implementation of large information systems (such as Enterprise Resource Planning (ERP) systems) is trust. These implementations impact the legitimate interests of many groups of stakeholders, and trust is a critical factor for success. Trust in the project is contingent upon many factors, is likely to vary ove...
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This paper reports a case study where soft systems methodology (SSM) was used to help automate a largely manual administrative (examination) information system in a Pakistani university. Various design suggestions for information system improvements, both administrative and IT-supported were made (and implemented) through comparison with another un...
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eParticipation is the extension and transformation of participation in political deliberation and decision-making processes through information and communication technologies (ICTs). The most commonly found examples of eParticipation systems are political discussion forums. Although much of the discussion of these technologies is conducted in the e...
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In a liberal democracy, the evolution of political agendas and formation of policy involves deliberation: serious consideration of political issues. Modern-day political participation is dependent on widespread deliberation supported by information and communication technologies, which also offer the potential to revitalize and transform citizen en...
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Participatory budgeting is information and communication rich – making it well suited for modern technology support. Widespread participation is difficult to achieve without this support. This paper identifies basic processes which are common to most participatory budgeting initiatives and couples them together in a generic process model. We illust...
Conference Paper
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A serious problem in eParticipation projects is citizen engagement – citizens do not necessarily become more willing to participate simply because net-services are provided for them. Most forms of eParticipation in democratic contexts are, however, dependent on citizen engagement, interaction and social networking because democratic systems favour...
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The phenomenon of eParticipation is receiving increasing attention, demonstrated by recent technology implementations, experiments, government reports, and research programs. Understanding such an emerging field is a complex endeavor because there is no generally agreed upon definition of the field, no clear overview of the research disciplines or...
Article
This paper considers the comprehensiveness, applicability, and usability of four commonly cited information audit methodologies. Comprehensiveness considers the conceptual, logical, and structural completeness of each methodological approach. Applicability ...
Article
When e-participation is considered in the context of applied research, researchers support government institutions by enabling technology for citizens who participate in policy-making. Governments' e-participation agendas involve a variety of different design activities; for example, designing new administrative procedures, computer literacy progra...
Conference Paper
Full-text available
The extension and transformation of political participation is dependent on widespread deliberation supported by information and communication technologies. The most commonly found examples of these eParticipation systems are political discussion forums. Though much of the discussion of these technologies is conducted in the eGovernment and (partic...
Article
Full-text available
When e-participation is considered in the context of applied research, researchers support government institutions by enabling technology for citizens who participate in policy-making. Governments' e-participation agendas involve a variety of different design activities; for example, designing new administrative procedures, computer literacy progra...
Conference Paper
Full-text available
eParticipation is an emerging research area which, like most emerging areas, lacks a clear literature base or research approach. This study maps out some of the academic theories and disciplines that the new area addresses, using conventional literature study techniques. We identify 99 articles that are considered to be highly relevant to eParticip...
Article
Traditional software project management theory often focuses on desk-based development of software and algorithms, much in line with the traditions of the classical project management and software engineering. This can be described as a tools and techniques perspective, which assumes that software project management success is dependent on having t...
Article
In an implementation of an ERP system in a large Danish production company (here referred to as Omega), discourse surrounding the project changed appreciably during the course of the project. Drawing on recent adaptations of discourse theory, we provide a theoretical model which relates technological discourse to actions and outcomes. The model pro...
Chapter
This case concerns an information systems and technology (IS/IT) action research intervention into a train operating company in the newly privatized rail industry in the United Kingdom. Having operated for many years as a nationalized industry under government control, but outside the strictly commercial sector, the new company found itself in the...
Chapter
This case concerns an information systems and technology (IS/IT) action research intervention into a train operating company in the newly privatized rail industry in the United Kingdom. Having operated for many years as a nationalized industry under government control, but outside the strictly commercial sector, the new company found itself in the...
Article
Full-text available
In the implementation of an ERP system in a large Danish production company (here referred to as Omega), discourse surrounding the project changed appreciably during the course of the project. Drawing on recent adaptations of discourse theory, we provide a theoretical model which relates technological discourse to actions and outcomes. The model pr...
Article
Full-text available
On-line political communities, such as the Norwegian site Demokratitorget (Democracy Square), are often designed according to a set of un-reflected assumptions about the political interests of their potential members. In political science, democracy is not taken as given in this way, but can be represented by different models which characterize dif...
Conference Paper
The principal effort in the first wave of e-Government research and innovation has been directed at transactional efficiency and improving services to citizens across the net, and focused on cost saving. However the second wave of e-Government research could be directed at second order improvements which are only possible on the back of efficient t...
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We analyze five commentaries to our "Socio-theoretic Accounts of IS: The Problem of Agency" paper. We find more commonalty in the way we think about theory and theory development in the IS field than expected, and clear up some misconceptions about our intentions. Actor network IS theorists are reluctant to accept the way we frame the problem of ag...
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A long-standing debate in the IS literature concerns the relationship between technology and organization. Does technology cause effects in organizations, or is it humans that determine how technology is used? Many socio-theoretic accounts of a middle way between the extremes of technolog- ical and social determinism have been suggested: in recent...
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Full-text available
The nature of the relationship between information technology (IT) and organizations has been a long-standing debate in the Information Systems literature. Does IT shape organizations, or do people in organisations control how IT is used? To formulate the question a little differently: does agency (the capacity to make a difference) lie predominant...
Article
This article reviews 322 representative contributions to the software process improvement (SPI) literature. The contributions are categorised according to a simple framework: whether their primary goal is prescriptive (to tell SPI professionals what to do), descriptive (to report actual instances of SPI programs in software organisations), or refle...
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When it comes to investigating the relationship between the social and the technical, the Information Systems (IS)discipline has been a net importer of theories. These theories often carry differing interpretations of central concepts, which then become both contusing and difficult to integrate. In response to calls for IS to become a reference dis...
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New Insights into Studying Agency and Information Technology Full Text at Springer, may require registration or fee
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Full-text available
A long-standing debate in the IS literature concerns the relationship between technology and organization. Is it technology that acts on organizations, or humans that determine how technology is used? Proposals for a middle way between the extremes of technological and social determinism have been put forward based on Giddens' structuration theory,...
Conference Paper
Previous surveys of the interorganizational systems (IOS) adoption field have developed taxonomic schemes to improve general understanding of the field. This paper instead studies the historical development of the field and describes its evolution in a stage model. In the rationalizing stage researchers tried to discover and communicate reasons for...
Article
Full-text available
This paper employs the analysis of an interpretive case study within a Regional Train Operating Company (RTOC) to arrive at theoretical understandings of Information Systems (IS). Giddens' `structuration theory' is developed which offers an account of structure and agency; social practices developing and changing over time and space. The most commo...
Article
Full-text available
Abstract Ina large software company in Denmark, much effort was expended capturing metrics about the company’s software operation. The purpose ,of the ,metrics program ,was ,to change,and improve ,the software operation. Writing software can ,be understood ,as a socially constructed practice, which can be analyzed using structuration theory. This s...
Conference Paper
Full-text available
Previous surveys of the Inter-Organizational Systems (IOS) adoption field have developed taxonomic schemes to improve general understanding of the field. This paper instead studies the historical development of the field and describes its evolution in a stage model. In the rationalizing stage researchers tried to discover and communicate reasons fo...
Conference Paper
Full-text available
This paper employs the analysis of an interpretive case study within a Regional Train Operating Company (RTOC) to arrive at theoretical understandings of Information Systems (IS). Giddens' 'structuration theory' is developed which offers an account of structure and agency; social practices developing and changing over time and space. The most commo...
Article
In a large software company in Denmark, much effort was expended capturing metrics about the company's software operation. The purpose of the metrics program was to change and improve the software operation. Writing software can be understood as a socially constructed practice, which can be analyzed using structuration theory. This structurational...
Article
Full-text available
The nature of the relationship between information technology (IT) and organizations has been a long-standing debate in the Information Systems literature. Does IT shape organizations , or do people in organisations control how IT is used? To formulate the question a little differently: does agency (the capacity to make a difference) lie predominan...
Article
Full-text available
Soft Systems Methodology (SSM) has long been involved in information systems development through the medium of action research. Its social constructivist paradigm and managerial focus distinguish it from most software engineering development approaches. Checkland’s underlying view of systems development, however, is heavily influenced by traditiona...
Article
Full-text available
This paper investigates the managerial competences required for the complex interactions required to successfully integrate an Enterprise Resource Planning system into an organization—the ERP journey. A feature of the study (a five year longitudinal study of a Danish production company implementing SAP R/3) was the rise and fall of the ERP project...
Conference Paper
Full-text available
In an implementation of an ERP system in a large Danish production company, the ways in which the participants made sense of the project changed appreciably during the course of the project. At the start of the project, the predominant mode of thinking was classical, with many actors thinking of the implementation as a standard IT project. Later in...
Article
Full-text available
Soft Systems Methodology (SSM) has long been involved in information systems development through the medium of action research. Its social constructivist paradigm and managerial focus distinguish it from most software engineering development approaches. Checkland's underlying view of systems development, however, is heavily influenced by traditiona...
Conference Paper
Full-text available
Structuration theory, Giddens’ meta theory of social practice, has been used for theorizing the IS field and for analyzing empirical case studies, but has been little used in any practical or action research context. In the action research project reported here, which concerns the development of an intranet in a university department, structuration...
Conference Paper
Full-text available
Giddens' structuration theory (ST) offers an account of social life in terms of social practices developing and changing over time and space, which makes no attempt to directly theorize the Information Systems (IS) domain. IS researchers have long been interested in it as a way of deepening understanding; a common application is the analysis of emp...