Jeremy Galbreath

Curtin University · School of Management and Marketing

Export firms are vital to a country's economic development and are distinctively positioned to engage in environmentally sustainable innovation. We extend the resource-based view about the unique cross-border challenges faced by export firms and the advantage they can generate from engaging in sustainable development. Using a large sample of 4949 T...

Purpose Considering that food security is a global responsibility, the purpose of this study is to examine the impact of agricultural industries on vulnerability to climate change and the moderating effects of gender-diverse parliaments, education expenditures, research and development (R&D) expenditures and foreign direct investment (FDI). Design...

Demonstration of environmental sustainability is increasingly seen as important to gaining legitimacy, consumer favour and competitive advantage for service firms. To explore this prospect further, we employed resource‐based theories to study the effect of a proactive environmental strategy (PES) on environmental practices. We argue that the relati...

Research Question/Issue: This study investigates the impact of family governance, including founder directors and their ties to family members on the board, on the social performance of microfinance institutions (MFIs), a special kind of social enterprise with dual objectives. Research Findings/Insights: Using a dataset of 735 MFIs operating in Ba...

Grounded in uses and gratifications theory (UGT), this exploratory study examines how social media influencers (SMIs) relate to content in tourism campaigns. Conducted on behalf of the Swan Valley wine region in Western Australia and using in-depth interviews with 13 SMIs based in Singapore, three themes emerged from the data. First, to satisfy the...

Climate change represents complexity for farmers in that events resulting from climatic changes can be concurrently abrupt, extreme, persistent, and can span boundaries. This can create complexity and difficulty for organisations in terms of how they make sense to act. To understand sensemaking processes, we explored climate change by studying a dr...

Collaboration is a vital strategy for SMEs and research in the field has investigated a variety of pathways for collaborating. However, little of this research has explored collaborative transportation, which is surprising, given that transportation is the largest logistics cost item and one of the top challenges faced by SMEs. To advance the liter...

There is a robust stream of research studying the external and internal drivers of cleaner production practices, yet little of this research has combined an examination of the natural environment and the demography of human agents. Building on natural resource dependence theory (NRDT), this study establishes that wine firms are highly dependent on...

s: Moral disengagement is the key to deactivate an individual's self-regulatory process. Once it is deactivated, an individual will be freed from psychological feelings of discomfort when performing deviant behavior. This study aims to analyze the relationship between moral disengagement and workplace deviance by integrating the moderating effect o...

The relationship between export firms and cleaner production is understudied. To advance the literature, this study examines 4,949 manufacturing and services firms from the Third Taiwanese Technological Innovation Survey (TTIS3) database. Cleaner production is a broad concept and in this study, a proxy measure is used by relying on eco-innovation l...

This article empirically examines the individual and interaction effects of women in the CEO and operations manager roles on the practice of environmental sustainability. To test the specified hypotheses, we study 1,932 Australian wine firms over a five-year period (2014–2018). The results suggest that women in the operations manager role are posit...

Little empirical research has explored whether or not firm strategy is linked with corporate social responsibility (CSR) and to that end we explore the impact of low-cost and differentiation strategies on CSR. Using a sample of 229 Italian firms, a low-cost strategy is negatively associated with ethical and discretionary CSR, while a differentiatio...

Purpose The purpose of this study is to investigate about women involved in the wine industry of emerging economies, including their journey, perceived progression in the industry, their impact and required characteristics to adapt to this industry. Because of its significance in the context of this research, social cognitive theory (SCT) will be a...

Purpose This is an exploratory study with the purpose of empirically testing and advancing knowledge on the relationship between top management team (TMT) leadership styles and a service recovery culture. A further test explores a contingency perspective, examining if gender diversity on the TMT shapes this relationship. Design/methodology/approac...

Purpose Considering that context is important and relying on a contingency perspective, the purpose of the study is to analyze the relationship between an entrepreneurial orientation (EO) and firm performance in one of the world's oldest economies: Italy. The contingency perspective relies on competitive strategy as a moderating variable. Design/m...

Purpose The purpose of this study was to test the effects of climate change, as manifested in both temperature and rainfall changes, on adaptive practices in a sample of wine firms operating in South Australia. Given that firms’ adaptation to the external environment can be advanced through effective internal learning systems, a further purpose was...

This paper investigates how competition affects the double-bottom-line performance of microfinance institutions (MFIs). While classical economic theory highlights that competition enhances efficiency and benefits both customers and firms, we argue that this is unlikely to apply to institutions operating in socially oriented industries, such as micr...

Little research has considered the potential influence of distant, external pressures on the implementation of firms’ ‘green’ innovations, nor how internal firm resources might moderate this relationship. By combining institutional and resource-based theories and examining 649 firms in Australia, I find that export intensity is positively associate...

Resilience to increasingly frequent extreme weather events from climate change is of concern in many industries, especially those in the agricultural sector. This qualitative study utilizes interviews with 38 dairy farmers in New Zealand, observations recorded on site and archival documents to examine retention–enactment–selection sensemaking micro...

Following the attention-based view of the firm (ABV), boards of directors’ link to corporate sustainable development (CSD) could be dependent upon certain attention structures: valuation of environmental stimuli, rules of the game and the players. Studying a sample of large Australian firms, the findings indicate that the proposed attention-directi...

In this paper we develop a model for researching the influence that a board of directors can have on improving an organization's sustainability performance. Our model explores sources of cognitive flexibility of boards needed to recognize and respond to the need for improved sustainability performance. We first define concepts of sustainability, su...

Time plays an important role in corporate social responsibility (CSR) decisions. In the context of time and the boardroom, the consideration of CSR can be affected by board structure. For example, because of considerable short-term pressures, this study posits that insiders on the board are less likely to prioritize the longer-term time horizons ne...

The evidence for a positive, direct link between the representation of women on boards of directors and financial performance is tenuous. Given the importance of the gender diversity–financial performance debate, researchers are left to examine how, if at all, the two are linked. The present study takes the position that the link is indirect. Speci...

The overriding purpose of this article is to offer marketing educators a fundamental overview of e-services. This article introduces e-services and covers much of the e-service terminology that comprises the customer relationship management field as well as discussing the pros and cons of this emerging practice.

Galbreath J. Exploratory study of climate change innovations in wine regions in Australia, Regional Studies. This study examines climate change innovations in two regional wine clusters in Australia. In South Australia, the evidence suggests firms in the wine industry are implementing climate change innovations at a higher rate than their counterpa...

Purpose – This paper aims to explore the nature of the cooperation–competition nexus in regional clusters by examining how wine firms in Australia engage in knowledge exchanges about a “common” strategic issue: climate change. Further, it determines if differences in climate change innovations exist based on sub-regional position. Design/methodolo...

The use of board processes is expected to improve the quality of corporate governance, yet only a handful of empirical research has investigated this postulate. In this study, a position is taken that corporate social responsibility (CSR) is increasingly viewed as important to boards. To test the relationship between boards and CSR, the board proce...

Purpose – The purpose of this paper is to empirically explore the extent to which women are advancing in the wine industry, and whether there are conditions which help facilitate their advancement. There is a perception that women are making great strides in the wine industry. However, this perception is largely anecdotal. Design/methodology/appro...

This paper addresses a paradox: although stakeholder satisfaction is critical for firm success, firm behavior does not always support stakeholder interests. In fact, firms can act in ways that cause harm to stakeholders, with negative implications for wider society. The global financial crisis (GFC) is a good example. This paper posits that intensi...

Following resource-based and complementary asset perspectives, this paper examines the effects of board and management resources on corporate social responsibility (CSR) in a sample of large Australian public firms. Specifically, this study posits that outside directors and women on boards are complementary in that their multiplicative effect incre...

This study examined the drivers of climate change innovations and the effects of these innovations on firm outcomes in a sample of 203 firms in the South Australian wine cluster. The results of structural equation modeling analysis suggest that absorptive capacity has a direct effect on climate change innovations, and stimulates knowledge exchanges...

Climate change, while potentially impacting many industries, appears to have considerable significance to the wine industry. Yet little is known about how firms acquire knowledge and gain an understanding of climate change and its impacts. This study, exploratory in nature and studying firms from the wine-producing region of Tasmania, is one of the...

This study explores the relevancy of climate change to business using a sample of wine firms operating in Margaret River, Western Australia, one of the premier wine regions of the world. Using a qualitative approach based on thematic analysis, the results challenge the extent to which climate change is a salient stakeholder, while demonstrating tha...

Addressing ESG issues has become a point of interest for investors, shareholders, and governments as a risk management concern, while for firms it has become an emerging part of competitive strategy. In this study, a database from an independent ratings agency is used to examine, longitudinally, how Australian Securities Exchange (ASX) 300 firms ar...

Building on the attention-based view of the firm and gender-based difference theories, this study examines the relationships between board processes, gender diversity, and sustainability performance. An argument is put forth that the processes of nonmarket information search and debate over conflicting stakeholder interests (“debate”) directs the a...

Existing research on a board-of-director-sustainability performance relationship have largely examined inside directors, outside directors, and gender diversity-yet empirical results have yet to offer any definitive answers. I posit that this previous research lacks a thorough examination of the role of boards and the means and mechanisms by which...

Existing research on a board-of-director–sustainability performance relationship have largely examined inside directors, outside directors, and gender diversity – yet empirical results have yet to offer any definitive answers. I posit that this previous research lacks a thorough examination of the role of boards and the means and mechanisms by whic...

E-government readiness in Indonesia showed no improvement from year to year, indicating that the implementation of e-government is encountering serious problems. Despite the lack of empirical evidence, it is indicated that one of them is digital divide. This research paper aims to validate and examine the tentative research model. This study invest...

Direct tests between corporate social responsibility (CSR) and firm performance (FP) have been argued to be spurious. Following this line of argument, the present study tests a mediated model in understanding the CSR–FP relationship. Specifically, we posit that reputation and customer satisfaction mediate fully the CSR–FP relationship. Based on...

Most studies on climate change response have examined reductions in greenhouse gas (GHG) emissions. Yet these studies do not take into account ecosystem services constraints and biophysical disruptions wrought by climate change that may require broader types of response. By studying a firm in the wine industry and using a research approach not cons...

This chapter addresses sustainable development in business. Drawing upon corporate objective, corporate responsibility, and corporate stewardship perspectives, a definition of sustainable development in business is proposed as “creating value for current stakeholders – without compromising the ability to create value for future stakeholders – by en...

This study sought to investigate if there is a link between women on boards of directors and corporate sustainability. Using a sample of publicly listed firms from Australia, the results suggest some level of support that a link does exist. Boards that have a strong complement of gender diversity are expected to offer more effective monitoring of a...

This study sought to investigate if there is a link between women on boards of directors and corporate sustainability. Using a sample of publicly listed firms from Australia, the results suggest some level of support that a link does exist. Boards that have a strong complement of gender diversity are expected to offer more effective monitoring of a...

Purpose There is a small but growing body of empirical research examining benefits of corporate social responsibility (CSR) beyond traditional, accounting‐based financial benefits. To extend this body of research in contexts outside of Europe and the USA, the purpose of the present paper is to empirically examine three potential benefits of demonst...

Scholars have paid considerable attention to studying the relationship between corporate social responsibility (CSR) and firm performance. Yet, little empirical research demonstrates what actually shapes or drives CSR. This paper builds a case that formal strategic planning is one such driver in that it creates awareness of and formulates responses...

Purpose Using the strategic orientation concept of Miles and Snow, the purpose of this paper is to test if differences in levels of corporate social responsibility (CSR) exist between prospectors, defenders, analyzers, and reactors. Design/methodology/approach The method included a purpose‐designed survey sent to CEOs. To explore differences in CS...

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This exploratory study sought to investigate how well 98 firms in three industries, across 10 countries, are addressing climate change through five specific governance practices. The findings suggest that non‐US firms demonstrate higher performance on the governance dimensions than their US counterparts. Further, by separating firms into low versus...

Purpose: To explore how corporate social responsibility (CSR) can be effectively built into firm strategy. Design/methodology/approach: By drawing upon classics work in the field, this paper first offers conceptual discussion and then systematically develops a means of incorporating CSR into strategy. Findings: Common approaches to CSR, such as PR...

As the strategic apex of decision making, boards of directors have ultimate responsibility in ensuring that firms address economic, environmental and social sustainability. We contend that board information-processing activities act as the mediational pathway by which board composition affects sustainability. Further, because of the complexity of t...

Some pundits have gone as far as to suggest that sustainability represents a shift equal in magnitude to the industrial revolution. While perhaps an audacious claim, sustainability nonetheless is capturing the attention of business firms, governments and consumers. Consumers, for example, place the highest burden on business to address sustainabili...

The quest to understand the determinants of performance has created a bifurcated view. On one side of the debate are the structural characteristics of industries. On the other side of the debate are firm-specific resources. However, in recent years, the nature of competition and the shifting of economic conditions have led to increased challenges o...

This paper is the collaborative effort between a former IT practitioner and a services marketing academician. Its primary purpose is to provide an overview of the e-service technologies that enable effective Relationship Management (RM). To do so, a framework is introduced that consists of 'front' and 'back' office technologies. By exploring a fron...

Purpose The purpose of this research is to explore the strategic benefits of a stakeholder management approach. More specifically, to see if there is an association between primary stakeholder management and firm performance. Design/methodology/approach The method included a purpose‐designed, secondary database for assessing primary stakeholder ma...

Purpose The purpose of this paper is to explore the degree to which intangible resources explain performance variation among firms. Design/methodology/approach The method includes a purpose‐designed survey to measure the impact of tangible resources, intangible resources and industry structure on firm performance. Findings The results suggest tha...

Purpose To further the dialogue on corporate strategy and corporate social responsibility (CSR). Specifically, to describe four options with respect to CSR strategies and to offer points of consideration for moving home country CSR strategies to host countries. Design/methodology/approach The approach is based on developing a conceptualization of...

The original intent of business education in America focused on the development of professional managers who would look after the interests of society. As economic and shareholder theories influenced business education, firm performance became the manager’s top – if not only – priority. The economic responsibility of the firm also appears to...

The resource-based view of the firm (RBV) is one of the most important areas of research content to emerge in the field of strategic management in the last decade. The RBV posits that a firm's success is largely driven from resources that posses certain special characteristics. However, the RBV stream tends to be dominated by conceptual discussions...

Scholars suggest that in the 'intangible' economy, firms need to exploit intangible, rather than tangible resources to generate superior performance. In this study, we theoretically developed the proposition that intangible assets and capabilities would be linked to superior performance while tangible assets would be linked to low performance. Draw...

Scholars suggest that in the ‘intangible’ economy, firms need to exploit intangible, rather than tangible resources to generate superior performance. In this study, we theoretically developed the proposition that intangible assets and capabilities would be linked to superior performance while tangible assets would be linked to low performance. Draw...

The resource-based view of the firm (RBV) has come to dominate much of the strategy literature in recent years, yet the basic theory has undergone limited empirical testing as to which resources are most commonly linked to superior performance. To counter these limitations, this paper sets out to test the assertion that a firm's competitive advanta...

The resource-based view of the firm (RBV) is one the most important areas of research content to emerge in the field of strategic management in the last 15 years. The RBV is prescriptive. That is, the RBV prescribes that competitive advantage stems from those resources that are valuable, rare, inimitable, and nonsubstitutable (VRIN). With rare exce...

Strategic management encompasses the broad-based factors of strategy formulation and strategy implementation. Historically, much of strategic management's influences came from an Industrial Age "mindset" including concepts and management philosophies. However, economic change now appears to be a foregone conclusion. Indeed, many suggest that the st...

As much of the developed world faces a recessionary tide, age-old questions on the nature of creating and sustaining lasting market value are once again being asked. In the past, questions of market value creation were answered by investing in tangible assets. Today, those same questions are being answered by investing in intangible assets. Intangi...

Today, we are at one of those rare inflection points along the path of human economic development. As the Industrial Age gave way to the Information Age, so now the Information Age has given way to the Relationship Age. Relationship Age economies, rather than based on raw materials or information, are based on the “hidden” assets of the firm, other...

Customer relationship management, or CRM, is a new management concept - a new approach - to managing customers. CRM is about the management of technology, processes, information resources, and people needed to create an environment that allows a business to take a 360-degree view of its customers. CRM environments, by nature, are complex and requir...

Examines how institutions must help students develop skills they will need in the early part of the 21st century to get the attention of employers and find good jobs. Discusses economic change and the new worker, and preparing students to use technologies for their personal/professional survival in the knowledge economy. (AEF)

Examines the match between multimedia data and local area network (LAN) infrastructures. Highlights include applications for networked multimedia, i.e., asymmetric and symmetric; alternate LAN technology, including stream management software, Ethernet, FDDI (Fiber Distributed Data Interface), and ATM (Asynchronous Transfer Mode); WAN (Wide Area Net...

Discusses the National Information Infrastructure (NII) and its ramifications for educational institutions and the global marketplace. Highlights include components of the NII, including computer hardware, communication networks, computing and information resources, and human resources; the government role in competition, investment incentives, and...

Provides an update on optical disk technology as a means of digital media storage and explains why it may become a standard storage technology for telemedia technology. Topics discussed include read-only formats; write-once formats, including WORM and CD-WORM; rewritable formats; videodiscs; and future possibilities. (LRW)

Discusses the definition of multimedia and describes various storage platforms currently in use as well as future possibilities. Highlights include interactive video; digital-based storage platforms; CD-ROM; digital video interactive (DVI); compact disc-interactive (CD-I); Commodore dynamic total vision (CDTV); CD-ROM extended architecture (CD-ROM...

Describes desktop video production that can be used for educational and/or training needs. Recent trends in video communication are examined; desktop analog video production and relevant production products are described; and the future possibilities of desktop digital video production are considered, including digital image compression. (two refer...

Direct tests between corporate social responsibility (CSR) and firm performance (FP) have been argued to be a futile pursuit. Following this line of thinking, the present study sought to test an alternative model in understanding the CSR-FP relationship. Specifically, reputation and customer satisfaction are posited to be the mediational pathway by...