Jennifer Percival

Jennifer Percival
Ontario Tech University | UOIT · Faculty of Business and Information Technology

BMath, PhD

About

72
Publications
16,286
Reads
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456
Citations
Citations since 2017
3 Research Items
209 Citations
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Additional affiliations
May 2016 - May 2016
Duale Hochschule Baden-Württemberg Mannheim
Position
  • Professor
May 2015 - May 2015
Duale Hochschule Baden-Württemberg Mannheim
Position
  • Professor
January 2015 - June 2015
Ontario Tech University
Position
  • Managing Director
Education
May 2001 - June 2004
University of Waterloo
Field of study
  • Management Sciences
September 1996 - April 2001
University of Waterloo
Field of study
  • Mathematics

Publications

Publications (72)
Conference Paper
The Organization for Economic Cooperation and Development calls for immediate paradigmatic shifts in how educational institutions and the broader society address employment skills. A wide variety of local and global sources, including trade magazines, government sites, and pan-governmental sites, echo this urgent call, recommending increased emphas...
Presentation
Mitigating Information Security Risk through Process Modeling
Conference Paper
Full-text available
Some students have difficulty in achieving success in the first year of study. Programs are intensive and do not include capabilities to recover from deficiencies affecting academic performance. A mechanism is needed for students to break off from their program, and address their specific deficiencies, before returning. The University of Ontario In...
Article
Full-text available
Background: There is a significant trend toward implementing health information technology to reduce administrative costs and improve patient care. Unfortunately, little awareness exists of the challenges of integrating information systems with existing clinical practice. The systematic integration of clinical processes with information system and...
Presentation
A Presentation of the development of a University through College Pathway for Academic Success Remediation
Poster
Full-text available
Improving the quality of care in this environment requires a thorough understanding of processes and information flows that must include engagement of clinicians. Currently, most process analysis tools do not adequately consider the end-to-end patient journey or the complexities of integrating technology into the clinical decision making process. T...
Presentation
The development of a University/College Pathway for Academic Success Remediation.
Article
Communities are the locus of competitive progress: some are growing while others are losing position in the world economy. Efforts are being undertaken throughout the world towards building national competitiveness through the development of intelligent communities using ultrafast broadband, collaborative ecosystems and appropriate eservices anytim...
Article
Full-text available
Abstract Purpose – The purpose of this paper is to explore not only the academic measures such as grade point average of success of college-to-university transfer programs (Pathway Programs), but also the social-cultural facilitators and barriers throughout the students’ Pathway experience. Design/methodology/approach – The experience of students a...
Article
This paper presents a new method for business process modelling in the services sector that integrates the client focus of service blueprints with the operational analytics of lean value stream mapping. The approach incorporates a simple and innovative use of colour to improve the correctness of the models. The conceptual model is analysed using th...
Article
Full-text available
Currently, there is great interest across Ontario in the expansion of pathway programs between colleges and universities. Through strategic partnerships, two Ontario-based postsecondary institutions (a college and a university) have developed innovative and effective pathway programs that facilitate the transition of students between institutions f...
Article
There is a growing trend of developing advanced clinical decision support systems that analyze physiological data streams for early detection of a variety of clinical diagnoses. This paper presents prototype architecture for both a real-time mobile clinical event data capture application and an Artemis-based replay system for retrospective analysis...
Presentation
A Canadian case study on the change of focus to patient-centered care in the chiropractic care environment.
Presentation
Evaluation of the various mapping techniques to improve quality between clinical settings for modeling the patient journey.
Presentation
A demonstration of PaJMA in Chiropractic Care and its ability to Improve Patient Safety and Enhance Communications
Article
Full-text available
This study evaluates the impact of a College to University Pathway Program in the Faculty of Social Science and Humanities at The University of Ontario Institute of Technology. The findings support the assertion that Pathway students perform as well as or better than students who enter university directly from secondary school. This finding is enco...
Conference Paper
Full-text available
Despite their popularity with students and faculty, usability studies concerning mobile tablet devices in post-secondary environments are lacking. This study aimed at determining user perceptions and usability of tablet computers in-and-out of the classroom. The use of the Microsoft Surface Pro was examined as a tool to move students from the typic...
Article
The intention of this paper is to investigate innovation outcomes associated with complementary sets of training practices. Our analysis is performed using a multiple linear regression model with lagged variables on several different service sectors. We lagged three training and technology factors and noted the extent of innovation within and betwe...
Article
Full-text available
In the quest to create cutting-edge products, organizations often invest substantial time, attention, and capital in primary research and development (R&D). By themselves, these R&D investments to create avant-garde products may not provide good return-on-investment. In the context of Canadian businesses, there is a significant scarcity of resource...
Article
One of the central problems in managing technological change and maintaining a competitive advantage in business is improving the skills of the workforce through investment in human capital and a variety of training practices. This paper explores the evidence on the impact of training investment on productivity in 14 Canadian industries from 1999 t...
Presentation
Full-text available
There is great interest across Ontario in the expansion of pathway programs between colleges and universities. Recently, Ontario colleges have increased their focus on preparing students to transfer to universities as students today are more likely to pursue multiple credentials to meet the demands of the labour market (Bayard & Greenlee, 2009). Fr...
Article
Neonatal intensive care is a highly complex area of healthcare requiring coordinated care between multiple healthcare professionals; as a result, information flow within the Neonatal Intensive Care Unit (NICU) can be very complex and impact quality of care. This paper presents initial research findings based on the use of the patient journey modell...
Presentation
Integrating Information Systems into PaJMa to Support the Integration of e-Health Systems
Conference Paper
Neonatal intensive care is one of the most complex areas of healthcare, as a result, information flow within this unit must be as efficient as possible. This paper presents initial research findings based on the use of the patient journey modeling technique known as PaJMa to audit the current state of health informatics within NICUs in Canada and i...
Conference Paper
The intention of this paper is to investigate the innovation outcomes associated with systems of new HRM practices and newly implemented technology in the service sector. We seek to find systems of mutually reinforcing HRM and technology practices that are conducive to innovation in terms of new/improved products and processes. Realizing the comple...
Presentation
Integrate E-Health Systems in to the Patient Journey Modeling Architecture (PaJMa) Framework for better understanding.
Conference Paper
Full-text available
Traditional universities are currently faced with physical space shortages and the pressing need to increase flexibility and improve work-life balance for both faculty and students. Telecommuting offers virtual communications between faculty and students while optimizing on-campus space utilization. In 2010, a qualitative study was carried out at t...
Presentation
Comparing of data collection techniques and their effectiveness for process improvement in Healthcare
Article
Full-text available
The use of Health Information Technology (HIT) within the healthcare setting can be a great resource to contribute to improved patient care. Clinical guidelines are developed to aid in the decision making process of healthcare professionals and contain the leading edge of best patient practice. There is an abundance of evidence presenting the benef...
Article
The purpose of this analysis is to use complementarity analysis to explain why some implementations of advanced manufacturing technology (AMT) provide a high return on investment while others do not. By analysing the engineering environment, as well as the technology used in the manufacturing process, we hope to provide further insight into the nec...
Conference Paper
Full-text available
This paper proposes a framework for mobile nursing documentation enabling the integration of clinical intervention data with both electronic health record systems and real-time intelligent decision support systems for patient monitoring. A brief discussion on the networking and information security concerns is presented in order to provide context...
Chapter
The use of computer to assess learning is increasing at colleges and university as the use of technology on campuses increase. The challenge for the instructors at these institutions is to find a way to ensure the integrity of the assess- ments while still allow students to access network resources during the assessment. A variety of approaches exi...
Article
Our paper uses a large longitudinal survey of establishments to address two questions: Has IT implementation significantly contributed to workplace performance? Do IT implementations have a positive or negative effect on high performance human resource/workplace practices, compensation practices and training? We put forth four main hypotheses and f...
Conference Paper
Full-text available
As a result of advances in software technology, particularly stream computing, it is now possible to implement scalable systems capable of real-time analysis of multiple physiological data streams of multiple patients. There is a growing body of evidence showing that early onset indicators of some medical conditions can be observed as subtle change...
Article
Purpose ‐ The purpose of this paper is to test for complementarities between 26 advanced manufacturing technologies (AMT) in Canadian manufacturing plants. Design/methodology/approach ‐ Constrained regression analysis with labor productivity and profitability as dependent variables for 11 industries and three size classes are used. Supermodularity...
Article
Full-text available
Laptop learning programs have been developed to create ubiquitous online learning environments. Given the infancy of many programs, there is little understanding of aspects of the program are perceived to provide value to faculty and students. This paper focuses on the value proposition (with respect to perceived benefits versus capital investment)...
Conference Paper
The current use of Health Information Technology (HIT) within healthcare practice is limited. Clinical guidelines have been developed to bring research based evidence into practice. However, there is no defining step during the development process that explores the use of HIT and how it can benefit the patient, staff and delivery of care process. T...
Conference Paper
Full-text available
This paper proposes a framework for the integration of physiological and clinical health data within a Service-Oriented architecture framework. This integration will subsequently be used in real-time event stream processing in intelligent patient monitoring devices. Service-oriented architecture offers a unique method of integrating health data as...
Chapter
This paper presents the conceptual model of a survey and knowledge translation methodology to enable the assessment of the implementation of technology in neonatal intensive care units (NICUs) in order to determine the impact of information technology (IT) on information flows and patient care. Survey data, will be completed by healthcare practitio...
Article
During the past decade, manufacturers have invested heavily in the use of advanced manufacturing technologies (AMTs). The results of these investments have been mixed, as some organizations have seen significant returns while others have experienced major problems in implementation. As yet, the returns and complementarities between AMT have not bee...
Article
Full-text available
Laptop learning programs have been developed to create ubiquitous online learning environments. Given the infancy of many programs, there is little understanding of aspects of the program are perceived to provide value to faculty and students. This paper focuses on the value proposition (with respect to perceived benefits versus capital investment)...
Article
Full-text available
The implementation of both blended learning and web-based programs is becoming more prevalent within higher education in Canada. Thus, there is increasing reliance upon e-learning tools to support student learning in a variety of teaching environments. Typically, budgetary and programmatic decisions regarding the investment of e-learning resources...
Conference Paper
Full-text available
Recently, manufacturers have invested significantly in the implementation of advanced manufacturing technologies (AMT) in an attempt to gain a competitive advantage. The outcomes of these investments have been varied. Yet, the impact of information supports on AMT implementations and the complementarities that exist between such supports have not b...
Conference Paper
Full-text available
Mobile learning programs have been developed to create ubiquitous online learning environment. Given the infancy of many programs, there is little understanding into what aspects of the program provide value to faculty and students. This paper focuses on the value proposition for engineering undergraduate students in a mandatory, comprehensive mobi...
Conference Paper
Full-text available
The use of computer to assess learning is increasing at colleges and university as the use of technology on campuses increase. The challenge for the instructors at these institutions is to find a way to ensure the integrity of the assessments while still allow students to access network resources during the assessment. A variety of approaches exist...
Article
The purpose of this paper is to determine which firm strategies, perceived benefits of innovation and objectives for innovating in various manufacturing industries are indeed complementary with innovation. The test for complementarity is performed by proving that the data satisfies a set of supermodularity parametric equation restrictions. Our esti...
Conference Paper
This paper presents a multi-dimensional approach to knowledge translation, enabling results obtained from a survey evaluating the uptake of Information Technology within Neonatal Intensive Care Units to be translated into knowledge, in the form of health informatics capacity audits. Survey data, having multiple roles, patient care scenarios, levels...
Conference Paper
Full-text available
The process of preparation for request for proposals for health information systems typically results in missed opportunities for improvements due to the technical focus of traditional requirements gathering processes. The increased integration of health care systems between wards and external supporting agencies, reliance on professional practice...
Conference Paper
The study of women within the professions of Engineering and Computer Science has consistently been found to demonstrate women as a minority within these professions. However none of that previous work has assessed publication behaviours based on gender. This paper presents research findings on gender distribution of authors of accepted papers for...
Article
Full-text available
The purpose of this paper is to determine whether organizational strategies in various manufacturing industries are complementary with innovation. In particular, our interest is to discover which organizational strategies are complementary with major innovations (world-first and Canada-first). Knowledge of complementarity should pave the way for cr...
Thesis
Full-text available
Within the last decade, the importance of flexibility and efficiency has increased in the manufacturing sector. The rising level of uncertainty in consumer preferences has caused many organizations to aggressively search for cost reductions and other sources of competitive advantage. This fact has resulted in an increased implementation of advanced...

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Projects

Projects (6)
Project
Develop novel architecture for processing real time streams of physiological data
Archived project
Explore the use of digital technology in HE and cross-cultural contexts