Jennifer Fromm

Jennifer Fromm
University of Duisburg-Essen | uni-due · Abteilung Informatik und Angewandte Kognitionswissenschaft

Applied Cognitive and Media Science (M. Sc.)

About

20
Publications
22,885
Reads
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948
Citations
Citations since 2016
20 Research Items
947 Citations
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Introduction
Jennifer Fromm is a research associate and PhD candidate at the Department for Computer Science and Applied Cognitive Science, University of Duisburg-Essen. Jennifer does research on the effective use of Virtual and Augmented Reality in application areas such as higher education and crisis management.
Additional affiliations
February 2018 - present
University of Duisburg-Essen
Position
  • Research Associate
Education
October 2015 - November 2017
University of Duisburg-Essen
Field of study
  • Applied Cognitive and Media Science
October 2012 - September 2015
University of Duisburg-Essen
Field of study
  • Applied Cognitive and Media Science

Publications

Publications (20)
Conference Paper
Full-text available
Security Operation Centers are tasked with collecting and analyzing cyber threat data from multiple sources to communicate warning messages and solutions. These tasks are extensive and resource consuming , which makes supporting approaches valuable to experts. However , to implement such approaches, information about the challenges these experts fa...
Conference Paper
Full-text available
Computer Emergency Response Teams (CERTs) are experts responsible for managing cybersecurity incidents. To identify cyber threats, they consider a wide range of sources from official vulnerability databases to public sources such as Twitter, which has an active cybersecurity community. Due to the high number of topic-related tweets per day, credibi...
Conference Paper
Full-text available
Virtual reality promises to be a tool that can improve higher education. Immersive virtual environments offer the chance to enrich courses with experiential learning experiences. The technological possibilities evolve rapidly and more and more researchers report on adopting virtual reality for learning-albeit such work often has a more or less expe...
Article
Full-text available
Zusammenfassung Durch technologische Fortschritte in den letzten Jahren ist Virtual Reality erschwinglicher und benutzerfreundlicher geworden, sodass Unternehmen die Einführung der Technologie verstärkt in Betracht ziehen. Ihren Aufschwung erlebte die Technologie jedoch durch die Unterhaltungs- und Spieleindustrie, weshalb sich für Unternehmen die...
Article
Full-text available
Virtual reality has been proposed as a promising technology for higher education since the combination of immersive and interactive features enables experiential learning. However, previous studies did not distinguish between the different learning modes of the four-stage experiential learning cycle (i.e., concrete experience, reflective observatio...
Article
Full-text available
During crisis situations, emergency operators require fast information access to achieve situation awareness and make the best possible decisions. Augmented reality could be used to visualize the wealth of user-generated content available on social media and enable context-adaptive functions for emergency operators. Although emergency operators agr...
Chapter
Kleine und mittlere Unternehmen im Bereich industrienaher Dienstleistungen werden durch den digitalen Wandel mit großen Herausforderungen konfrontiert. Anders als im klassischen Produktgeschäft besitzen diese Unternehmen für ihre Dienstleistungen häufig keine spezialisierte Forschungs- und Entwicklungsabteilung oder ein institutionalisiertes Innova...
Conference Paper
Full-text available
Benefits and applications of virtual reality (VR) in higher education have seen much interest both from research and industry. While several immersive VR applications for higher education have been described, a structured analysis of such applications on the market does not exist. We use design elements from research for applying VR in higher educa...
Conference Paper
Full-text available
In recent years, there has been an increasing demand to investigate IT-associated organizational change with equal consideration of the materiality of IT artifacts and their human interpretation. Many researchers consider affordances to be a promising theoretical concept that enables a middle ground between technological determinism and social cons...
Article
Full-text available
Researchers have explored the benefits and applications of virtual reality (VR) in different scenarios. VR possesses much potential and its application in education has seen much research interest lately. However, little systematic work currently exists on how researchers have applied immersive VR for higher education purposes that considers the us...
Conference Paper
Full-text available
Idea generation processes are important for companies to develop new products and services, and brainstorming is a popular method for generating ideas in groups. However, it has been shown that negative group effects can occur during brainstorming sessions, especially since teams today often collaborate from different locations. Therefore, electron...
Conference Paper
Full-text available
While researchers' interest in the educational use of virtual reality (VR) has generally increased , only a few studies have evaluated the effectiveness of VR in higher education. This research-in-progress paper presents an overview of an ongoing design-science-research (DSR) project that will (1) develop a conceptual framework for the design and u...
Chapter
Die Relevanz von Dienstleistungsinnovationen hat in letzter Zeit erheblich an Bedeutung gewonnen. Dies gilt gleichermaßen für den spezifischen Fall industrienaher Dienstleistungen. Die dezidierte Entwicklung innovativer Dienstleistungen stellt gerade kleine und mittlere Unternehmen (KMU) vor besondere Herausforderungen, da sie häufig nur über einge...
Conference Paper
Full-text available
Decision processes in emergency management are particularly complex. Operations managers have to make decisions under time pressure while the situation at hand changes continuously. As wrong decisions in emergencies often have drastic effects, operations managers try to receive information from various sources such as the emergency control centre,...
Conference Paper
Full-text available
Accidents at work can happen at any time, but employees often do not feel prepared for such situations and therefore provide inadequate first aid. Using the Design Science approach, we developed a concept for an Augmented Reality (AR) application which uses voice assistance and visual AR overlays to support occupational first aiders with instructio...
Conference Paper
Full-text available
A growing number of people use social media to seek information or coordinate relief activities in times of crisis. Thus, social media is increasingly deployed by emergency agencies as well to reach more people in crisis situations. However, the large amount of available data on social media could also be used by emergency agencies to understand ho...
Chapter
Full-text available
When Donald Trump won the Republican nomination and subsequently beat Hillary Clinton in the presidential elections, his success came as a surprise to most observers. This research contributes to understanding the dynamics of this unusual campaign, in which social media played a prominent role. We collected 6,099 tweets by both nominees during the...
Conference Paper
Full-text available
We live in a time when anyone can change from a passive bystander to an active communicator during a crisis. This makes user-generated content a potentially valuable source of information for emergency management agencies. However, at present, agencies still hesitate to use social media during crises. This research seeks to identify the challenges...
Article
Full-text available
Individuals are increasingly using social media during crisis situations to seek information. However, little is known about how they utilize social media to gain an understanding of crisis situations. The aim of this study was to close this gap by conducting sense-making interviews with 18 German social media users. A qualitative content analysis...

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Projects

Projects (4)
Project
The DAAD research project AUREAS aims to develop and evaluate a prototypical Augmented Reality (AR) decision-making support system for crisis management. In particular, we focus on the potential of AR for enhancing the integration of social media data into decision-making processes. The developed prototype will be evaluated with emergency management professionals at the Centre for Integrated Emergency Management (CIEMLab). Researchers of the University of Agder (UiA) in Norway and the University of Duisburg-Essen (UDE) in Germany are working together on the project. Scientific goals 1. Identification of use cases and limitations of AR for decision-making support in crisis management 2. Development of an AR prototype for decision-making support in crisis management 3. Development of guidelines for the design of AR applications for decision-making support 4. Evaluation of the developed AR prototype with emergency management professionals
Project
In this project, three European universities (University of Liechtenstein, University of Duisburg-Essen, University of Agder) work together to identify potential VR application scenarios and current VR practices in higher education. A further goal is to elaborate recommendations for higher education, in particular what kind of VR practices are suitable for the development of what kind of high-quality skills and competences. Finally, all three universities will prototypically implement VR practices in higher education courses of various disciplines following the established recommendations. The project is supported by the European Center for Information Systems (ERCIS) and the University of Nebraska Omaha (USA) as associated partners.
Project
Emergency agencies have yet to put basic knowledge regarding the utilisation of social media data into practice. As organisations are still in need of a profound understanding of social media communication patterns, as well as an automated system for early detection of crisis situations based on social media data, we tackle this problem in a joint project with a largely operating German emergency agency. Thus, our key objective of this project is the introduction of social media analytics within an Emergency agency. In a first step, we will analyse the Twitter communication evolving around the organisation’s social media profile. In a second step, the utility of Twitter data for an automated early warning system will be evaluated. Lastly, a system will be conceptualised and designed to serve as an early warning system based on social media communication.