Jeffrey K. Pinto

Pennsylvania State University | Penn State · Black School of Business - Erie, PA

Fast-and-frugal heuristics are simple, task-specific decision strategies that form part of a decision maker's repertoire of cognitive strategies for solving judgment and decision tasks. They have been shown to deliver better decision outcomes than statistical (including probabilistic and stochastic) approaches in uncertain and complex settings or w...

The world is slowly emerging from a series of healthcare, financial, and economic disruptions caused by the Covid19 pandemic. While it is still too early to come to a definitive reckoning of the myriad ways in which our world has been forced to make adjustments in how it operates pre-and-post Covid, it is worth considering at least one aspect of th...

Projects continue to offer a superior means for organizations to realize many advantages, including improving internal operations, achieving commercial success, and fostering greater society benefits. In spite of the enthusiasm with which projects are undertaken, in company after company, there is clear evidence of chronic under-performance, frustr...

Decades of research demonstrate that practitioners and scholars may have only a vague notion of what project success is and thus settle for conflicting or inaccurate attributions of this still-elusive phenomenon. Stakeholder evaluations may differ as multiple groups and coalitions seldom hold the same viewpoint. A project that meets business expect...

In his seminal book, The Anatomy of Major Projects (co-authored with George Hough), Peter Morris established himself as one of the early, original theorists in project management scholarship. Not simply a ground-breaking study of major projects at its time, Anatomy has proven to have both a lasting residual impact as well as serving as a wellspring...

Large-scale infrastructure projects tend to experience variances between estimated and final costs. Governments, in response, have been using statistical methods (including probabilistic approaches) such as Reference Class Forecasting (RCF) to try and mitigate cost overruns. While helpful in accommodating risk, such statistical methods often fail t...

Abstract Purpose-Worldwide, major projects often make the headlines as they suffer from a fourfold whammy of delays, cost blowouts, benefit shortfalls, and stakeholder disappointments. It seems that error and bias can explain their underperformance. Which overarching explanation outweighs the other? It is the question this article aims to address...

Organizational mistakes and accidents have a long history in practice and have been studied extensively in the engineering and organizational literature. One of the primary causes of persistent organizational error is the existence of deviance; i.e., behavior violating organizational norms. We examined the behaviors and motivations of project team...

The majority of projects—even ultimately successful ones—run into significant problems during their development. While organizations have a variety of mechanisms at their disposal to correct projects that are experiencing difficulties, one of the most radical is replacing the project manager. Replacing a project manager “mid-stream” involves a majo...

The concept of Critical Success Factors (CSFs) in projects represents an area of scholarly activity with roots going back over some 40 years. Critical Success Factors are generally defined as elements of a project which, when addressed by project stakeholders, increase the likelihood of success; these are the independent variables that make success...

The question—what explains cost overruns and benefit shortfalls—remains an important conversation in project management. Two theoretical principles, the Planning Fallacy and the Hiding Hand, shed light on project behavior, that is how projects take different and complex out-turns. The Planning Fallacy denotes the tendency for forecasts of project s...

This study sheds light on polycentric forms of organizing and corresponding performance implications. Organizations with a polycentric architecture supplement their internal hierarchical decision-making structures with egalitarian, local structures to encourage collaboration with independent stakeholders. We ground our study on the planning stage f...

In this interview with Aaron Shenhar, Jeffrey Pinto and Graham Winch, we probe the influence of Rodney's work on the field as it is, in terms of how it is developing now, and how it will develop into the future. Based on three questions asked by the interviewer Martina Huemann we get insights about 1) What these three leading scholars consider to b...

This report summarizes the insights of a three-year study on “megaprojects”—the project-based organizations purposely formed to develop capital-intensive infrastructure. Our aim was to further our understanding of what form of organizing work a megaproject is and investigate the extent to which we could trace empirical regularities in the performan...

There have been numerous studies examining the various manners in which female managers are subjected to negative stereotypes and bias, and how such bias influences hiring decisions. We sought to study the job selection challenge within the specific context of project management, a discipline that has historically been viewed as male-dominated, foc...

Introduction Programs, within public and private organizations, are commonly viewed as a critical means for instituting organizational change, developing new products, processes, and services, and allowing firms to maintain a technological or innovative edge in the marketplace. Programs may be used to support broad societal initiatives, including c...

What is a megaproject? Why do they perform the way they do? What the powerful forces at play that can explain empirical regularities including scope screep, cost escalation, and delays? To what extent context matters, and if so, why and how? In this book (work-in-progress) Nuno Gil and Jeff Pinto are seeking to address these questions by looking at...

This study was conducted to investigate the impact of autonomy, support, goal clarity, and learning opportunities on the motivation to perform of project managers and team members in multiple-project environments. Even though the motivation literature is rather extensive, the motivation of personnel in multiple-project environments is underexplored...

As a result of the frenetic and demanding working conditions associated with projects, much research and theory has addressed the stress and burn-out propensity of members of project teams. However, research has generally not taken into consideration the differential effects of job title or types of project organizations on job demands, perhaps ass...

There have been numerous studies examining the effects of social role theory on negative stereotyping of female managers, including low perceived likeability and unwillingness by subordinates to trust them. These attributions are particularly relevant in the context of “male-dominated” jobs, such as technical disciplines like engineering and projec...

As part of the development of his Management of Projects (MoP) perspective, Peter Morris identified a broader, more comprehensive understanding of the principal project management activities and interfaces required for project success. In advancing the MoP framework, Morris offered a wide-ranging critique of the philosophy behind PMI's execution-ba...

To add value to project performance and help obtain project success, a new framework for decision making in projects is defined. It introduces the project decision chain inspired by the supply chain thinking in the manufacturing sector and uses three types of decisions: authorization, selection, and plan decision. A primitive decision element is de...

The Agile project management methodology has been widely used in recent years as a means to counter the dangers of traditional, front-end planning methods that often lead to downstream development pathologies. Although numerous authors have pointed to the advantages of Agile, with its emphasis on individuals and interactions over processes, custome...

The client’s choice of contractor at the project prequalification stage is critical as the selected contractor is responsible for the overall coordination of a project. Although a wide variety of criteria have been employed to develop models for contractor selection, one critical component of their capability – management performance – has historic...

Narcissism is a psychological state or personality disorder that is characterized by high self-regard and desire for personal aggrandizement. In an organization setting, narcissistic behavior of individuals can impact a number of operational initiatives, including new product development and other project ventures. As many projects in an organizati...

The term “normalization of deviance” was coined by sociologist Diane Vaughan (1996) based on her study of the culture of NASA prior to the Challenger disaster. This concept continues to reverberate within organizational settings, as companies grapple with employee behaviors that are often counter-productive to achieving organizational ends but are...

Project-based work has become a critical component of global industrial activity. Among other functions, projects are used to develop new products and services, improve operations flows, implement innovative information technologies, and conduct primary RED. At the same time, project management is a core skill requirement for numerous corporations...

Project-based work has long been characterized as frenetic, fast-paced, and dynamic. The often competing constraints imposed by schedules, stakeholders, and budgetary restrictions make project activities conflict-laden and highly conducive to work-related stress. Stress is not an end unto itself but instead, is often a precursor for burnout. Burnou...

This book presents the latest cutting edge theory on current areas of interest in the field of project management. The chapters are written by leading international scholars from the UK, Europe, and the US. The book shows how projects have become increasingly significant in organizations. The book covers history and current trends. The book present...

The idea of sharing geographic data both within and between organizations remains largely resisted despite the obvious benefits that can be derived from data-sharing activities and Federal initiatives that promote them. The research presented in this paper examines the various properties of data-sharing activities, as well as related motivations ci...

In recent years, a considerable interest in and literature regarding relational contracting and trust have emerged in the project management field. Though there are distinct and important differences in the nature of these two phenomena, their central premises underscore an important movement in re-evaluating inter-organizational relationships (par...

This Introduction defines the concept of the project and gives a brief overview of the history of the project. Project management's growth since the growth since its formal articulation in the 1950s has been relentless and impressive, the Introduction states, and now presents many opportunities for interesting research. Finally the Introduction out...

This article seeks to address the question of the current state of project management research through an analysis of the domain's advance over time, as evidenced in the pages of its principal academic research outlets. While there are many ways in which theoreticians and researchers have sought to examine the evolving nature of the project managem...

A great deal of literature has pointed to the importance of trust as a facilitator of positive relationships among project stakeholders. Trust is argued to enhance a variety of intra-organizational relationships, including project team dynamics, top management support, and coordination across functional departments. Likewise, trust is argued to imp...

Introduction Leadership Defined A Diagnostic The Bonoma/Slevin Leadership Model Four Leadership Styles Participative Management Delegation Pressures Affecting Leadership Findings from the Field Leadership Checklist An Example Conclusion: Organizational Implications of Leadership Motivational Issues Motivation to Manage Defined Research Results Diag...

Issues in Project Budgeting Developing a Project Budget Approaches to Developing a Project Budget Activity-based Costing Program Budgeting Developing a Project Contingency Budget Issues in Budget Development Crashing the Project: Budget Effects References

Importance of Cost Estimation Problems of Cost Estimation Sources and Categories of Project Costs Cost Estimating Methods Cost Estimation Process Allowances for Contingencies in Cost Estimation The Use of Learning Curves in Cost Estimation References Appendix

Half Title Title Copyright Contents

Financing of Projects Versus Project Finance Principles of Financing Projects Types and Sources of Finance Sources of Finance Cost of Financing Project Finance The Process of Project Financial Management References

Definition of Quality in Projects Elements of Project Quality Total Quality Management (TQM) in Projects Quality Management Methods for a Project Organization Quality Standards for Projects References

What Is Supply Chain Management? The Need to Manage Supply Chains SCM Benefits Critical Areas of SCM SCM Issues in Project Management Value Drivers in Project Supply Chain Management Optimizing Value in Project Supply Chains Project Supply Chain Process Framework Integrating the Supply Chain Performance Metrics in Project Supply Chain Management Pr...

Overview of the Project Evaluation and Control System Integrating Cost and Time in Monitoring Project Performance: The S-Curve Earned Value Management Earned Value Management Model Fundamentals of Earned Value EVM Terminology Relevancy of Earned Value Management Conducting an Earned Value Analysis Performing an Earned Value Assessment Managing a Po...

Importance of Cost and Value Management in Projects Keys to Effective Project Cost Management Essential Features of Project Value Management Organization of the Book References

Concept of Value Dimensions and Measures of Value Overview of Value Management Value Management Terms Need for Value Management in Projects The Value Management Approach The VM Process Benefits of Value Management Other VM Requirements Value Management Reviews Relationship between Project Value and Risk Value Management as an Aid to Risk Assessment...

The Project Value Chain Project Value Chain Analysis Sources and Strategies for Integrating Cost and Value in Projects Integrated Value and Risk Management The Project Cost and Value Integration Process References

Causes of Changes Influence of Changes Configuration Management Configuration Management Standards The CM Process Control of Changes Change Control Procedure and Configuration Control Responsibility for the Control of Changes Crisis Management An Example of Configuration Management References

The Concept of Cash Flow Cash Flow and the Worth of Projects Payment Arrangements References

Needs Identification Conceptual Development The Statement of Work Project Planning Project Scope Definition Work Breakdown Structure References

Definitions of spatial data infrastructure (SDI), and claims about its value, emphasise applications that solve real societal issues as the ultimate benefit. While it may be premature to expect that those benefits show up in many SDIs (if in any, by now), preparing for systematic evaluation is timely. Initiatives like the Spatial Data Interest Comm...

A 12-Factor Model Key Comments from Practitioners Conclusions Acknowledgment References

Sources of Power Power versus Influence Forms of Influence Developing Influence Skills Block's Framework Negotiation Skills What Is Negotiation? Preparation for Negotiation Team Organization Negotiating Strategies Choosing a Strategy The Feasibility of Problem Solving The Feasibility of Contending The Feasibility of Inaction and Withdrawing The Fea...

This book is organized into 13 chapters, covering a wide variety of fundamental project management issues and activities, including various methodologies, integrated processes like TQM and concurrent engineering, culture, and management support. Each of these chapters is filled with specific company examples. Harold Kerzner has hit a genuine home r...

This book is not an academic work; in fact, it defies easy classification. Dr. Kerzner has created 100 logic puzzles, each set within some aspect or challenge that project managers might routinely face (e.g., capacity planning, team meetings, assigning resources, etc.). For those who are fans of logic puzzles in general, Kerzner's book offers a wel...

It has been a well-recognized axiom in project management research that the project implementation process can be greatly facilitated by addressing a variety of project critical success factors. It is argued here that critical factors often fall into two distinct sub-groups: those related to initial project planning and those concerned with subsequ...

This research investigated goal setting on engineering teams with geographically dispersed members. A survey was designed to measure the Quality of Goal Setting, Goal Commitment, Perceived Task Outcomes, and Perceived Psychosocial Outcomes, all constructs and scales used in previous research on project teams. 82 respondents from 12 virtual teams pa...

This handbook pulls together the fundamentals of project management and presents them along side the other business systems and procedures effected by project management. The book is the most comprehensive reference resource for all business managers. It allows readers to understand how project management fits into their organization, and helps the...

In the 13 years since Paul Klimstra and Joseph Potts offered readers of Research · Technology Management a view of the state of the art in managing R&D projects, a number of technological and behavioral developments have occurred that make it necessary to reconsider the current state of the discipline. This report considers some of the more signifi...

In the 13 years since Paul Klimstra and Joseph Potts offered readers of Research·Technology Management a view of the state of the art in managing R&D projects, a number of technological and behavioral developments have occurred that make it necessary to reconsider the current state of the discipline. This report considers some of the more significa...

Two studies examined the team member characteristics (Big Five personality traits and attitude toward self-managing teams) that predict successful adaptation to participation in self-managing work teams (SMWTs) as assessed by self-ratings and manager ratings. Adaptation is conceptualized as having an immediate or short-term dimension (performing th...

Despite the numerous difficulties, many agencies and institutions in the United States and worldwide practice sharing of geographic information systems (GIS) and data, amounting to local, regional, national and international spatial data infrastructures. While the evidence on coordinated GIS development and spatial data sharing accumulates, there h...

The increased acceptance and use of computerized GIS and digital data sets in private and public organizations in the United States has been in recent years further encouraged by the Federal initiatives which promote sharing of geographic data. In spite of the obvious benefits in terms of efficiency and effectiveness to be derived from sharing geog...

Successful project management is directly linked to the ability of project managers and other key players to understand the importance of organizational politics and how to make them work for project success. While most of us view politics with distaste, there is no denying that effective managers are often those who are willing and able to employ...

In recent years, geographic infor mation systems (GIS) have seen a steady rise in a cceptance and use by a variety of organizations in the United States. From a technical perspective, data is now far easier to share due to its being in electronic form. Proponents of GIS have long argued that the technology can promote organizational efficiencies th...

Successful project management is directly linked to the ability of project managers and other key players to understand the importance of organizational politics and how to make them work for project success. While most of us view politics with distaste, there is no denying that effective managers are often those who are willing and able to employ...

The successful strategic management of projects is based on an organization’s understanding that an effective project is only as good as its capacity to satisfy customer requirements. In an increasingly competitive international marketplace, successful firms are typically those that have worked to establish a cooperative relationship with their cli...

Better analysis and understanding of local and regional phenomena can result from large scale data built by a variety of local government agencies and private sector organizations. Reducing duplication and saving organizational resources are two main arguments for sharing geographic data and systems. This, however, is quite challenging and requires...

This report is concerned with the identification and prioritization of framework data sets. We have already defined framework data sets as valuable because they serve as the foundation for a wide range of activities. For example, the national geodetic framework is valuable because it allows many users in a wide variety of applications to determine...

this report are contributions to Research Initiative #9 - "Institutions Sharing Geographic Information" of the National Center for Geographic Information and Analysis. We acknowledge support from a grant by the National Science Foundation (SES-88-10917). 1

Project managers face a profession coupled with a number of unique challenges. Tasked with the successful implementation of their project, these leaders are given a mandate to operate their project teams as de facto profit centers for the organization as a whole. One key skill that successful project leaders need to master is the ability to attune...

Widespread diffusion of geographic information systems (GIS) and related proliferation of spatial databases in digital form have prompted the practice of joint development and sharing of geographic databases. The ultimate benefit from the coordinated GIS developments and database sharing is reduced redundancy and duplication of effort and estab- li...

The recent dramatic increase in direct-to-consumer advertising of prescription drugs has important implications for the pharmaceutical industry, physicians, and patients. One goal of direct advertising is to increase patient awareness of specific brands of medications while hoping to promote a greater frequency in office visits, presumably to speci...

This provocative book combines theory and practice and is the first of its kind to develop a complete model of the project leader function in modern corporations. It addresses such diverse, but equally important, roles of project leader as visionary, strategic manager and ethical leader. It is a hands-on guide detailing the specific steps you will...

Chosen from the best of Project Management Journal ® and PM Network®, the articles reprinted in this volume revolve around the nature of the project management challenge, the skills required of effective project management practitioners, and some of the important leadership and management principles. Taken together, they offer a comprehensive and t...

An expert on leading collaborative efforts tells how this growing discipline can enable Internetworking success.