Jeffrey W. AlsteteIona University
Jeffrey W. Alstete
EdD Seton Hall University
About
104
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Introduction
Professor of Management and Business Administration in the LaPenta School of Business at Iona University in New Rochelle, New York. Author of six books and many journal articles, conference papers, book chapters, and book reviews. I am currently Co-Editor of Quality Assurance in Education and on the Editorial Advisor Board of Benchmarking: An International Journal, Emerald Publishing.
Additional affiliations
July 1996 - present
Education
January 1991 - May 1994
March 1988 - May 1990
June 1985 - February 1987
Publications
Publications (104)
Increasing competition, demands for accountability, and higher volumes of available information are changing the methods of how institutions of higher education operate in the mid-1990s. For higher education to enact substantial and sustainable changes in efficiency and productivity, a new way of thinking or paradigm that builds efficiency and a de...
Purpose – Guidance from successful individuals can be valuable to prospective and nascent entrepreneurs, as well as writers and instructors in the field. This paper seeks to confirm contemporary entrepreneurship concepts, examine current perceptions, and expand the knowledge base by exploring established entrepreneurship perceptions through first-h...
Purpose
This study aims to consider assurance of learning among undergraduate business students enrolled in capstone business strategy courses using the GLO-BUS competitive simulation. Gender, academic major and business core course performance were examined.
Design/methodology/approach
Participants were 595 undergraduate capstone business student...
Purpose
The purpose of this study is to analyze learning assurance measures derived from a business simulation as part of capstone business strategy courses delivered via distance learning (DL) compared to traditional classroom (on-ground [OG]) delivery modes using experiential learning theory.
Design/methodology/approach
A sample of 595 undergrad...
This paper examines self-employment by generational cohort
(millennials, generation X, baby boomers, and matures) in relation to work
variables, health variables, work-family variables, and life and job satisfaction.
The analyses used data from a national probability sample (n = 738
self-employed), the National Study of the Changing Workforce (NSCW...
Call for Papers: Evaluating Accreditation as a Catalyst for Quality Improvement in Education, Special Issue of Quality Assurance in Education. Closes 30 April 2025.
This special issue of Quality Assurance in Education aims to critically explore the impact of accreditation across different educational levels and disciplines. We seek original researc...
Purpose – This paper aims to explore the importance of tailored faculty development for neurodiverse business educators. It focuses on how specialized support can enhance research output, teaching effectiveness and service contributions within the academic community.
Design/methodology/approach – This paper’s conceptual approach uses elements of au...
In the changing world of management education there is an increasing need to adapt teaching methods to meet the necessities of diverse learners, particularly in light of the increasing prevalence of neurodiversity challenges among university students. Using a conceptual theory adaptation framework, we examine the integration of the Gradual Release...
Purpose
This study aims to investigate basic/core principles and practical tools behind successful manuscript writing for education journals. Drawing on the insights of journal editors and related literature, this paper seeks to clarify the craft of preparing quality manuscripts to meet the expectations of academic journals.
Design/methodology/app...
The increasing need for student engagement and the wide availability of digital teaching resources are providing opportunities for careful consideration and planning of assignments within and among business management courses. This paper aims to examine implementation strategies for integrating multiple business simulations with gradually increased...
Purpose
This study assesses the role of trust in management on relationships between predictors (supervisor support, coworker support and meaningful work) and outcomes (job satisfaction, turnover intentions and healthy lifestyle).
Design/methodology/approach
Data from 1,302 working adults from the National Survey of Changing Workforce was used in t...
Purpose – This paper explores differentiated instruction in relation to experiential learning in management education by examining three teaching applications from different management courses to illustrate these concepts.
Design/methodology/approach – This study utilizes an exploratory multiple-case design research method using three undergraduat...
Purpose
The purpose of this paper is to examine the application of intelligent agents (IAs) in organizational memory systems within the larger schema of knowledge management (KM) strategies. This includes targeted roles of IAs in relation to institutional memory approaches.
Design/methodology/approach
A conceptual exploration of related sections o...
Purpose
The purpose of this paper is to test a model predicting self-employment (SE) personal growth (learning opportunities and creativity) and SE exit intentions (exiting to work for someone else and exit likelihood) based on the job demands-resources model.
Design/methodology/approach
SEM was used to examine SE demands and resources, strain, an...
Purpose: This study examined work-family, work domain, and satisfaction differences between self-employed married women (N=206) who were independently self-employed (ISE) and those who owned a business with employees (Owners).
Design/Methodology/Approach: ANOVAs and multiple regressions were used to identify differences on the study variables betw...
Purpose: This paper examines individuals who want to leave self-employment to work a ‘regular’ job for someone else. We compare business owners and the independently self-employed who intend to leave self-employment (Leavers) with those who desire to remain self-employed (Stayers).
Design/methodology/approach: The authors used multivariate analyse...
This paper explores why it often takes an inter-organisational learning effort to realise the practical potential of disruptive innovation. A pattern matching methodology is used to systematically compare a theoretical pattern of learning to an empirically derived pattern. The empirical pattern is developed from an archival case history of inter-or...
Faculty members, scholars, and researchers often ask where they should publish their work; which outlets are most suitable to showcase their research? Which journals should they publish in to ensure their work is read and cited? How can the impact of their scholarly output be maximized?
The answers to these and related questions affect not only i...
Abstract
Purpose - This paper focuses on connecting recent conceptualizations of learning space design in management education by examining interior building and classroom design.
Design/methodology/approach - This study used mixed methods research: external benchmarking with same industry institutions (n=5) and two surveys of students (n=131) and...
Book review of Creating a New Public University and Reviving Democracy: Action Research in Higher Education by Morten Levin and Davydd J. Greenwood. New York: Berghahn Books, 2016. 230 pp. ISBN 978-178533-321-7.
There is a long history of diverging opinions about the societal purpose and organizational missions of public universities. Whether inst...
This paper examines existing research on the impact of terrorism on expatriate coping strategies. We consider pre-assignment fear of terrorism, in-country coping strategies, and anxiety and posttraumatic stress disorder (PTSD) associated with repatriation. The extant research is small but growing. Our model for expatriate coping at the pre-departur...
This study examined differences between self-employed married women (N=206) who were independently self-employed (ISE) and those whose self-employment involved owning a business with employees (Owners). ISEs were significantly more likely to report higher flexibility in managing work and family, that their schedule met their needs, and higher job s...
Purpose
– The purpose of this paper is to contend that collegiate programs should carefully plan their capstone courses in light of the educational mission, pedagogical content knowledge, instructional techniques and delivery formats.
Design/methodology/approach
– This is a concept paper with elements of theory building from the case of business s...
It has been said that those who do not know history are doomed to repeat it. Those of us who work in or study the field of higher education understand that our academic organizational culture is quite distinctive. However, choices in leadership are sometimes made that disregard our long-standing uniqueness by seeking to influence change with crafti...
This paper examines differences between the presently self-employed (SE Present; n D 727: Business Owners D 249; independents D 478) with organizationally employed individuals who intend to become self-employed (SE Aspirants; n D 538) using the National Study for the Changing Workforce. We tested 11 hypotheses derived from the job demands-resources...
Achieving successful financial viability by broadening revenue sources is one of the most important issues facing colleges and universities today.
Increasing operating costs, along with the reliance on traditional student tuition, government support, and philanthropy, are challenging universities. One way administration leaders and faculty are me...
As business schools increase the range of instructional techniques and delivery formats it is important to harmonize the learning objectives for business capstone experiences, a critical aspect of management education. This concept paper proposes an examination of the literature and practices relating to business school capstone experiences. After...
The author examined the written business plans of 380 students who completed courses
in entrepreneurship and small business management over an 11-year period. An analysis
categorized the plans into five generic competitive strategy types, and the results found that
58% chose a traditional, focused differentiation approach. A large portion (28%) use...
This concept paper examines issues concerning information accuracy and privacy that business managers should consider to reduce risks in decision-making when using the large volumes of data that is now readily available. Related literature on 'big data' and managerial decision-making concepts in relation to ethical and legal issues are considered a...
As the number of colleges and universities offering the master of business administration (MBA) degree has increased, traditional non-profit institutions have been confronted with market competition from for-profit companies that also offer the degree. This chapter examines the state of that strategic competitive environment in graduate business ed...
In the field of higher education, we have long sought to instruct, guide, develop, and encourage students to do their best in college. The best students succeed; but as for those who fail, we often give up and move on to other students who can meet the challenges we arrange in courses and degree programs. Since more needs to be learned about how su...
Purpose
This paper seeks to propose the use of specific strategic management tools for identifying opportunities for gaining competitive advantage in the business core curricula offered at colleges and universities.
Design/methodology/approach
A brief review of the literature on business core curriculum innovation and change is examined, and strat...
The established competitive generic business strategy model continues to be the dominant paradigm, despite the rapidly changing internal and external environments that companies face today. This article evaluates other strategy-related elements identified in current business research and determines if an expanded model can be applied to companies t...
This research study paper seeks to find out what strategic and operational trials organizations face when implementing a knowledge management (KM) road-map system and achievements can be accomplished. A multiple case-study approach was used to examine what currently exists in knowledge management systems implementation, how the systems compare to e...
This research study paper seeks to find out what strategic and operational trials organizations face when implementing a knowledge management (KM) road-map system and achievements can be accomplished. A multiple case-study approach was used to examine what currently exists in knowledge management systems implementation, how the systems compare to e...
This qualitative research study found that managers at larger firms generally agree that informal knowledge management practices at small and medium-sized enterprises are appropriate and effective methods to leverage information without relying on formal conventional KM terminology and formal techniques. The research findings are based on four sepa...
The established competitive generic business strategy model continues to be the dominant paradigm, despite the rapidly changing internal and external environments that companies face today. This article evaluates other strategy-related elements identified in current business research and determines if an expanded model can be applied to companies t...
State budget gaps, colleges closing, layoffs, program eliminations, increased costs, and other issues are severely impacting state higher education systems. It is increasingly important to examine the various policy approaches used and the results that are achieved in different states as public funding continues to challenge publicly supported coll...
This qualitative research study examined perceptions and current practices of structuring innovation in the knowledge management platform by questioning employees of companies in the greater New York metropolitan area. The 69 participants involved were enrolled in graduate-level distance learning courses offered by a fully-accredited higher educati...
When someone not familiar with the concept hears the term "corporate university," it may bring to mind inaccurate ideas. Misconceptions might include the increasing managerialism at traditional colleges and universities, the large contingent of for-profit higher education institutions, or conventional company training programs. None of these ideas...
Purpose
The purpose of this paper is to examine the current perceptions of company employees regarding the use and understanding of the terms “benchmark” as in performance measurement and “benchmarking” as in measurement followed by identification of best practices for improvement.
Design/methodology/approach
A brief review of the literature from...
Understanding the link between the drivers of knowledge management systems and business strategy is important for policy planning and execution. This empirical research paper examines perceptions of 67 managers at medium and large-sized organizations in the NY metropolitan area to better understand the drivers of knowledge management in relation to...
This article proposes the use of online discussion board-based writing exercises that compare and
contrast specific paired readings to enhance the distance learning experience. After examining
the background of active learning and the use of asynchronous discussions, specific techniques
from current graduate level management courses show how facult...
This paper examines the stages of knowledge growth in 50 companies through a qualitative research study that asked employees to identify where their organization ranks along Bohn's eight-stage scale ranging from complete ignorance to complete knowledge. Participants were also asked to identify their competitors ranking and the ideal stage of knowle...
This book focuses on contemporary accreditation, why it matters, and how it can be done effectively. The author covers historical background, getting started on your campus, strategies for achieving accreditation, and visions for future academic success, with plenty of specific examples and case studies.
Accreditation is the primary way of ensuring...
The preceding chapters have illustrated how the environment of postsecondary accreditation is swiftly evolving and is quite unlike that of the early era, when small, independent colleges needed little public recognition and seldom focused on internal renewal. Today, institutional leaders, senior and midlevel administrators, faculty members, and eve...
For both large universities and small colleges who desire to pursue accreditation from one regional association or add many specialized agencies to their list, managing an accreditation process is a large responsibility and endeavor that can be more successfully controlled and directed by using established managerial techniques. Controlling aspects...
Quality improvement initiatives that were developed in the field of business have been adapted by many educational institutions (Alstete 1996a). Techniques such as the balanced scorecard, benchmarking, key performance indicators, total quality management, business process reengineering, management by objectives, zero-based budgeting, and other tech...
The second step in the accreditation process is a very important and detailed institutional or individual academic program self-evaluation that is performed by the college or university following the requirements of the accreditation agency whose approval is being sought. This self-evaluation is the primary means that accreditation associations cur...
In the closing step of the self-study part of the process, the accreditation association uses volunteer peer-evaluators to review the self-study report and determine whether the evaluation team visit should be scheduled on-site at the college or university undergoing accreditation appraisal. This appointed team of qualified academic peers is disp...
In regard to budgeting of accreditation processes, one of the oft-cited criticisms of accreditation by those in academe is the relatively large expenses that institutions must set aside for their required regional and increasingly needed specialized accreditations (Graham et al. 1995; Trow 1996). Although new and innovative accreditation strategies...
A very important aspect of effectively managing accreditation is choosing the best personnel, motivating them to join the accreditation effort, and leading these essential individuals who are involved on teams in the accreditation process. Several fundamental issues in effective staffing in accreditation management are illustrated in the case of Ea...
The system of educational accreditation has been publicly critiqued by those in higher education within accredited institutions and individuals and organizations in the educational community, as well as by a variety of people and organizations outside academe who disparage the usefulness and efficacy of the current structure. Being that the nature...
As illustrated during this inspection of accreditation and its management, the relatively new business management quality strategies and coordinated accreditation approaches all necessitate robust leadership from senior administrators and high-ranking faculty leaders in colleges and universities. Successful strategic-level management of accreditati...
Despite the many criticisms about accreditation of higher education at this time, institutions and the general public still have a fundamental desire and true need for identification and revitalization of postsecondary institutions by societal administrations such as the federal government. Twenty years ago, a research study surveyed 520 institutio...
Educational institutions seeking initial accreditation must first establish their institution’s commitment to pursuing the accreditation, determine if they are eligible, and then formally apply. To determine the institutional commitment, it must be emphasized to the educational community applying for accreditation that the effectiveness of self-reg...
The English word accreditation is derived from the Latin word credito, which means trust. It is important for the public to trust that they are pursuing a worthy endeavor when a student embarks on a collegiate education, and the system to help ensure trust is what is called accreditation. In order to more completely understand college accreditation...
After the conclusion of on-site evaluation and publication of the official institutional evaluation, accreditation agencies could expect or allow that the college or university leaders write a detailed document to address the concerns raised in the accreditation evaluation report (MSACHE 2001). The accreditation associations might additionally nece...
An important characteristic of the latest generation of postsecondary accreditation is the application of business quality initiatives, for instance, the Academic Quality Improvement Project (AQIP) and the education category of the Malcolm Baldrige National Quality Award (MBNQA). These approaches were first developed in the field of business manage...
In addition to quality-improvement management strategies adapted from business, new software and Internet-based tools can be leveraged by colleges and universities in the accreditation process and beyond. Many institutions pursuing regional and specialized accreditation already use internal software for administration and teaching, and have now beg...
Often, the visiting committee chairperson is responsible for editing the individual reports and publishing a confidential committee report for the accrediting association during the on-site visitation or shortly thereafter. Since the committee chair usually has final authority for the content of the report, it is important for the educational insti...
A large number of postsecondary institutions have developed internal periodic review procedures and they also partake in official regional accreditation procedures along with several optional specialized program or school accreditations (Moore and Diamond 2000). These internal institutional and external peer-review processes are usually alike in th...
Planning the accreditation management processes involves the arrangement and the procedural aspects of shaping how the organization, in this instance the postsecondary educational institution, will attain its goals (Cerbo 2003). This can be accomplished by analyzing, appraising, and choosing among the openings that are anticipated and that help the...
Accreditation managers will find that nearly all accrediting associations provide instructive handbooks and assistance for postsecondary institutions that are seeking accreditation to support the self-study preparation and the crafting of required reports and other necessary materials. In examining the objectives of various accreditation associatio...
In recent years there has been a large increase in the number of distance education institutions, programs and courses in higher education via distance learning by traditional colleges and universities, and overall student enrollment in distance education (Bower and Hardy 2005; Carneval 2004; Watts 2003). As with any large-scale change and especial...
Purpose
Employee theft is a large problem for firms of all sizes, particularly small businesses where profit margins are often slim. The purpose of this paper is to examine the perceptions of current and previous employees regarding their advice for detecting and preventing employee theft.
Design/methodology/approach
The study presents and analyze...
This paper examines the basic premises of corporate social responsibility in a broad context with regard to the various opinions on accountability issues and the changing nature of society and corporate interdependency. The authors state that the nature of this concept is a dynamic process that is still evolving, and that there are opportunities to...
This case describes the dilemma facing an executive of a U.S. multi-national firm
when a subordinate is denied a promotion based on her gender. Because of different
cultural and religious values in some Middle Eastern countries, women are not always
treated equally with men. This presents a problem for the U.S. executive who is
considering whether...
The Review of Higher Education 28.4 (2005) 621-622
There are many books about college teaching available today that illustrate various classroom techniques and offer advice on effective methods. However, few of these books report the results of serious scholarship on this important topic and relate how research findings on best practices in teachin...
Whole issue. Incl. bibl., index. This book focuses on contemporary accreditation, why it matters, and how it can be done effectively. The author covers historical background, getting started on your campus, strategies for achieving accreditation, and visions for future academic success, with plenty of specific examples and case studies. Accreditati...
Examines student performance indicators in online distance learning courses offered on the Internet at a mid-sized private college in the USA. A sample of 74 undergraduate and 147 graduate business students in ten courses were selected for statistical analysis of their grade performance and the relationship with various indicators. The research res...
This paper examines the perceptions of corporate managers regarding changes in security practices related to knowledge assets at their organizations in light of recent perceived increases in security and competitive intelligence threats. The study presents and analyzes the responses and ensuing discussion to questions posed to 36 individuals in two...
This paper examines the perceptions of prospective entrepreneurs in light of the possible influence of the post-Internet boom awareness and the slowing growth of the economy on their attitudes toward founding a business. The study presents and analyzes the responses and ensuing discussion to questions posed to 54 individuals in three college entrep...
Web-based education and training programs are becoming widely offered at education institutions and companies today. The new electronic learning, or e-learning, systems employed by these programs may also be used by work teams at organizations for facilitating creative energy in a virtual context to increase team performance. Various features such...
Association-sponsored benchmarking programs are developed, organized, and implemented by a professional association of member institutions. Methods used often include survey-type data collection instruments or traditional benchmarking strategies with site visits. These types of programs can be effective tools for identifying and adapting best pract...
This digest suggests post-tenure faculty development programs as a way to address pressures on the tenure system and calls for the elimination of tenure in higher education. The paper notes that tenure policies are being impacted by internal factors such as the uncapping of the mandatory retirement age and the aging of faculty, as well as by extern...
This book examines the debate around posttenure review and suggests a model for faculty development that combines posttenure review with faculty assessment and development. The book addresses issues such as: what is faculty development; types of posttenure faculty development programs; designing development strategies; and what are the implications...
Effective outcomes assessment should be linked to the mission of the business and the institution in order to garner the support of the faculty, students, alumni, and administration, and meet the standards of the AACSB. Information about performance can be collected, analyzed, and acted upon in continuous cycle to measure achievements and determine...
This study measures the degree of graduate program decentralization at nationally accredited business schools and measures the relationship, if any, between the level of decentralization and (a) institutional characteristics such as primary funding type, size, and admissions selectivity; and (b) the perceived quality and effectiveness of the gradua...
Questions
Question (1)