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Jeanfrank Teodoro Dantas Sartori

Jeanfrank Teodoro Dantas Sartori

Ph.D. completed in 2024, now researching in areas of knowledge, consumer studies, supply chain, industry 4.0 and AI.

About

19
Publications
1,293
Reads
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51
Citations
Introduction
Knowledge Management, Suppply Chain, Industry 4.0, Business Management.
Education
March 2018 - December 2019
Federal University of Paraná
Field of study
  • Gestão do Conhecimento
January 2013 - December 2017
Federal University of Paraná
Field of study
  • Business School

Publications

Publications (19)
Article
Full-text available
Purpose: This paper aims to provide a comprehensive bibliometric review of the academic discourse on the Net Promoter Score (NPS), a pivotal metric in customer relationship management, thereby broadening the understanding of its application and impact in academic research and practice. Method: The study examines a corpus of 464 publications indexed...
Article
Full-text available
This bibliometric study aims to summarize the academic landscape of non-probabilistic data research, based on an examination of scientific output indexed in Web of Science and Scopus databases. It employs multiple methods to analyse and describe the collected corpus, including co-authorship and keyword co-occurrence networks to investigate patterns...
Book
Non-probabilistic data (in other words, collected without true randomization) is the most common type in real-world scenarios, but few, if any, resources are available to assess their confidence level as statistics focus on probabilistic (random) samples. This book presents a method to calculate it and discusses implications for decision-making and...
Book
Dados não-probabilísticos (em outras palavras, coletados sem randomização verdadeira ) são o tipo mais comum em cenários do mundo real, mas pouco ou nenhum recurso estão disponíveis para avaliar o seu nível de confiança, já que a estatística se concentra em amostras probabilísticas (aleatórias). Este livro apresenta um método para calculá-lo e disc...
Conference Paper
Full-text available
Academic research in Knowledge and knowledge management tends to focus on issues related to producing, storing, organizing, sharing, and retrieving data, information, and knowledge for and from humans, and on how to make use of machines for those and other related purposes. Therefore, hardware and software are usually seen more as support and means...
Article
Full-text available
This article aims to identify the key authors and the theoretical foundations’ delineation of Lave and Wenger’s concept of Communities of Practice (CoPs) and its relationship with the learning theory. This exploratory and descriptive study applied a qualitative approach and bibliographic research based on Lave and Wenger’s (1991) publication “Situa...
Article
Full-text available
Organizational Knowledge Management (OKM) has a great potential to contribute to companies and nations. The highest complexity of its application may be found in the scope of the Supply Chain (SC), due to being composed of numerous interrelated organizations, often with quite different characteristics. In addition, the current context of the fourth...
Article
The various positive impacts that knowledge management (KM) offers to organisations that effectively apply it are fully consolidated in the literature. Nonetheless, even large enterprises, although usually abundant of human, financial and technological resources, are not always expressively successful on applying that concept. Small and medium-size...
Article
Research on supply chain management (SCM) has gained pre-eminence since 1990s as a result of its potential to generate opportunities to accrue value to the companies, and to compete advantageously. It is of the essence to comprehend the dimensions regarding the maturity and performance of SCM as well as the perception of the interrelations among th...
Conference Paper
Full-text available
Buscar a maximização da qualidade de ensino nas instituições de ensino superior é objetivo intrínseco e relevante da administração interna, do Ministério da Educação e da sociedade como um todo. Nesse contexto, as Comissões Próprias de Avaliação e o processo de Autoavaliação Institucional constituem-se elementos fundamentais uma vez que oferecem in...

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