Jean-Michel LatulippeUniversité de Moncton · Secteur des sciences administratives
Jean-Michel Latulippe
PhD student
About
4
Publications
1,609
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37
Citations
Citations since 2017
Introduction
Jean-Michel Latulippe is a PhD student at Laval University. Prior to joining academia, he has worked in several governmental agencies. Jean-Michel's research pertains to green innovation, chatbots and artificial intelligence.
Jean-Michel's research pertains to artificial intelligence and chatbots. I am well acquainted with statistical methods and qualitative research.
Jean-Michel Latulippe holds a BBA from Bishop's University and an MBA from Laval University.
Publications
Publications (4)
The purpose of this research is to develop and test a model, based on social presence theory, to explain the effect of the usage of chatbot-like mobile applications on customer loyalty. The model suggests that social presence via mobile applications influences satisfaction with mobile applications, brand trust and brand loyalty. In turn, satisfacti...
Several young Canadians have jobs that involve interaction with customers, placing them at risk for publicinitiated sexual harassment. To date, research on sexual harassment has focused on outcomes of insiderinitiated sexual harassment neglecting public-initiated harassment. Research on the former has shown that sexual harassment has negative outco...
Very few studies have looked what smartphones represent to users. However, most of those studies only focused on the aspect of dependency and on young people (18 – 24) and very few researches have looked at adults. Hence, the purpose of this research is to determine what the mobile phone represents to adult users living in developed countries. To a...
The implementation of green innovation in the automotive industry (IGIAI) has attracted attention of both decision-makers and researchers over the last few years. However, research has demonstrated that IGIAI faces several barriers. This paper aims to synthesize the existing literature that pertains on barriers to IGIAI. Using a systematic review m...
Projects
Project (1)
