Jay Klagge

Jay Klagge
Arizona State University | ASU · College of Integrative Sciences and Arts

Ph.D.

About

78
Publications
227,170
Reads
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174
Citations
Introduction
Seeking to create strong and clear linkages among the current and emerging theories and practices associated with Leadership, Innovation, Stakeholder Analysis, and Organizational Change in order to inform organizational leaders about ways to survive and thrive in local and global contexts.
Additional affiliations
August 2016 - present
Arizona State University
Position
  • Lecturer
Description
  • Lecturing in the areas of organizational leadership, organizational planning, and organizational change & innovation.
March 2014 - August 2016
Grand Canyon University
Position
  • Professor (Associate)
February 2002 - November 2013
University of Phoenix
Position
  • AVP for Institutional Research & Effectiveness
Education
September 2012 - August 2014
College for Financial Planning
Field of study
  • Financial Analysis
June 2010 - September 2011
Western International University
Field of study
  • Innovative Leadership
September 1991 - May 1996
Arizona State University
Field of study
  • Public Administration-Ethical Leadership

Publications

Publications (78)
Cover Page
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This document shows my papers by general topic. It is included to assist readers in finding the materials they seek.
Preprint
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The paper examines four approaches to strategic responses. The four approaches are Reactive, Proactive, Responsive, and "Prosponsive". A matrix is provided sorting external and internal differences among the approaches.
Preprint
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Whether one is talking about strategy development or implementation, strategic leadership is required. In today's chaotic environment with its rapid rate of change, the role of the strategic leader has transitioned from that of being the sole believer (holder of the true vision) to that of the evangelist (disseminator of the vision). The migration...
Preprint
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There are two areas in which ultimate strategic choices get made. The first area has to do with making a choice among the various competitive strategies that the company will adopt. The second area has to do with making a choice among the potential options the organization has regarding which customers it will focus on and on the approach the organ...
Preprint
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When one speaks of an organization's environment, it incumbent upon the speaker to identify which environment comprises the unit of analysis. As the term "environment" is used regarding organizational strategy, there are three distinct realms. These three realms include the Internal Environment, the Operating Environment, and the Remote Environment...
Preprint
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The paper presents and describes the key factors relevant to strategy and strategic planning.
Preprint
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The paper provides some of the foundational notions about strategy and strategic planning.
Presentation
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I believe in the power of stories. This presentation focuses on 9 stories that were pivotal in the leadership development of the author. The stories span 3 careers and 50 years and present some of the significant experiences that became the rights-of-passage in the life of one leader. Enjoy the journey.
Method
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The paper gives 6 steps to greater productivity through time managment.
Presentation
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A story telling technique for answering tough interview questions. Examples of how to use the story telling process are provided for five of the most feared interview questions.
Preprint
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This paper focuses on the positive value of struggling, frustration, and failure on an individual's learning and acquisition of knowledge. Applications to curriculum development and organizational training and learning are presented.
Presentation
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The U.S. Department of Education collects data on all Public, Private, and For-Profit institutions of higher education operating in and from the United States of America. Those data amassed in IPEDS (Integrated Postsecondary Education Data System) and used to set national policy. This presentation proposes a means whereby those data can be put to u...
Presentation
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This paper explored how improvements in talent management within cross-cultural organizations could be informed by the contextual factors of gender and cultural norms. Two distinct sets of data were combined to arrive at tentative conclusions. The first set of data were collected using the items from the High Potential Trait Index (HPTI). Findings...
Preprint
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The importance of this research is its potential increase in leadership awareness, appreciation and acceptance of differences among employees in cross-cultural settings. Adapting approaches that respond to differences in gender and culture should improve organizational morale, stability, and productivity. A potential secondary impact might be impro...
Presentation
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Ideas and tools for assessing which stakeholders an organization should be sure to follow.
Preprint
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Literally a STORY. This is NOT an empirical article with references and data. It is more in line with the approaches of Action Research or Case Study methods. Merely an approach to sharing "things learned along the trail."
Preprint
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The focus of this paper is to help academics and practitioners enhance knowledge in the field of organizational sciences. The paper covers the importance of publishing, venues for publishing, the publishing process, and advice on getting started and staying active. Other resource materials are also provided.
Preprint
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The purpose of this paper is to set forth some of the basic and potential connections between stakeholders and organizational innovation. The first section sets forth the unique definitions of terms used in this paper. The second section covers how negative relationships with stakeholders can impact innovation in an organization. The third section...
Preprint
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A quantitative survey-based research project to determine what curricular and facilitation techniques create a positive learning experience in courses attended by post-secondary students.
Preprint
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A brief summary of the literature on the role of organizational leaders, teams, and individuals in supporting creativity and producing innovations.
Preprint
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Part 1 of a 3-Part series on Organizational Culture, Creativity, and Innovation. Part 1 presents definitions of creativity and innovation, corollaries, examples. Part 2 will present the role of organizational culture in fostering creativity and innovation. Part 3 will address the important roles of leaders in creating an organizational culture that...
Method
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This paper describes the basics of statistical approaches to measuring the degree of association among dependent and independent variables. Duly noted are those methods most commonly used for ratio, interval, ordinal, nominal, and binary levels of data.
Method
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The guidelines below are based on the combined recommendations of Beyea, McNamara, Meyer, Nicoll and Sharken-Simon cited on the Reference page. PRE-FOCUS GROUP ACTIVITIES: Before conducting a focus group, the following steps should be completed.  Develop a clear and concise purpose statement of what needs to be known and why. (Be sure to include t...
Method
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Steps to completing a survey research project are presented.
Method
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How to turn learning into behavior.
Article
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This paper presents a continuum of epistemologies that can be used to increase research designs as well as improve validation for assertions.
Working Paper
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Research
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This paper includes definitions and applications of findings on research regarding Shared Leadership.
Working Paper
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Research
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Organizations are social units the require structures and interactions that facilitate the simultaneous celebration of unity and diversity. The 7 tenets presented in this one-page artifact seek to clarify and support those contentions.
Working Paper
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Working Paper
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Research
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General information regarding the U.S. monetary policy process and the U.S. fiscal policy process that provide the regulatory framework for the nation’s economy is followed by general information about the money and capital markets that provide the financial foundation for this nation’s economy. A discussion of potential upcoming changes in monetar...
Research
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A paper in which an approach to building a model indicating the relationships among variables found in academic literature. This paper should be useful to academic researchers and to practicing managers and leaders who seek to understand how to enact organizational and social change.
Research
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A simple approach for becoming a better consumer and creator of research articles.
Research
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This paper presented some of the major organizational change strategies used today and reviewed a few organizational change tactics that are commonly used to overcome objections to change efforts. The conclusions regarding organizational change strategies were as follows: 1. Strategies are not mutually exclusive and should be used in combination....
Research
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The purpose of this paper is set forth some of the major views of organizational culture and change existing in scholarly circles today. The following items are summarized for each view: Its basic approach to organizational understanding; Its view of how organizational changes occur; and Its understanding of how organizational culture interacts pla...
Research
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The purpose of this paper is to set forth, in one place, some of the major work that has been done in defining culture and in identifying its key parameters. The first section of this paper deals with culture in general. The second section deals with the parameters already identified for use in defining and modeling organizational culture. The pape...
Research
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This paper includes an enumeration of the classes and categories of stakeholders, the general concerns of various stakeholder groups, and presents the technique of mapping stakeholders by influence and issue. The combination of all three sections is to help policy makers to find the appropriate ethical balance among the competing concerns of all le...
Research
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An overview of the steps and considerations involved in determining stakeholders and their needs.
Conference Paper
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The globalization of enterprise has extended the lifecycle of businesses as new markets have been created for existing products and services. Efficiencies have been gained as cheaper sources of labor and materials have been found and utilized through comparative advantages. Changes in technology have also boosted efficiency and broadened effectiven...
Technical Report
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It appears to this casual observer of the educational landscape in America that there are at least three pressing issues that the U.S. Congress and the Department of Education will need to face during the upcoming debates over the reauthorization of the higher education act. The three pressing issues appear to be equity, affordability and comparabi...
Article
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Empowerment has been added to the long list of environmental hazards facing the organizationally endangered species known as “middle managers”. For the sake of balance and interest, the author asked middle managers for their views regarding empowerment. This article presents the views of middle managers along with those found in the literature. Def...
Article
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The need to develop new skills among middle managers has been increasing since the early 1990s. This need arises from the changes in the workplace environment associated with the realities of downsizing, the quality movement, and the increased use of teams. This article reports on the experience of one downsized, quality-conscious, team-based organ...
Article
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Reveals that the need to develop leadership capacity among organizational managers has been on the increase since the early 1990s. Two of the major factors generating this need are the advent of the quality movement with its dependence on teams, and the widespread incidence of organizational flattening that has eliminated many middle management pos...
Article
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It is the assertion of this article that the role of the executive needs to change in response to the environment. The basic function of the executive-melding of individual diversities into a unified effort toward meaningful organizational ends-should remain constant. However, the role of executives-the part they play in the melding process-should...
Article
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Nothing is as painfully pleasurable as true learning. When organizations learn, the personal perceptions of pain and pleasure vary. The following article presents the author's view of the internal organizational learning to date by an agency that is committed to the continual improvement and learning associated with life on the reinvention trail. R...
Article
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Is there a metaphor for bureaucracy relevant to organizations in the 1990s? The author explores this question by reconstructing Weber's "iron cage. " After defining bureaucracy using the two traditional metaphors, the author sets forth the notion of the iron cage as playground apparatus. This metaphor is developed in an idiosyncratic vignette. The...
Article
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Personal leadership is an important factor in today’s organizations. This type of trailblazing activity is the backbone of total quality management and team-based operations. Personal leadership also can replace the middle management expertise lost through downsizing. Presents a generalized process for defining, discovering and developing personal...
Article
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In a previous article this author identified a leadership role for top management. In this article he sets his sights on identifying the unique leadership role of today's middle manager. This author links the role of middle management with that of today's organizational leaders in response to the simultaneous calls for unity and diversity. Is there...
Article
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Organizations develop and societies advance only when a significant number of individuals within them are experiencing personal or professional growth. This article sets forth the assumptions, focus and sociometrics of one approach to 360-degree performance feedback and the use in individual and organizational change.
Article
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This article sets forth the thesis that organizations can survive on the strength of their leaders but must recognize, nurture and cherish an expanded notion of leadership in order to thrive. The expanded notion of leadership is presented as "trailblazing" in a context where continuous improvement is everybody's business. To be out in front of othe...
Article
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Organizational leaders are faced with the challenge of instituting the seemingly contradictory values of unity and diversity in their organizations. To successfully merge these concepts, leaders should create consensus among their members, direct organizational and individual diversities for organizational purposes as well as balance unity and dive...

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Question (1)
Question
How do I get a DOI for a paper I just uploaded to my Researchgate.net site?

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Projects (3)
Project
Whatever topic about sustainability addresses almost always covers environment. How about reviewing sustainability from a global leadership perspective? What roles do leadership play in enhancing personal leadership?