Jari Stenvall

• Professor at Tampere University

This chapter takes stock of anticipatory practices in the context of governmental responses to unanticipated crisis situations, using the COVID-19 pandemic as a case study. It pays particular attention to the role of public decision-making within the context of anticipatory governance. Practices are connected to policy instruments and ultimately to...

In this concluding chapter, we will briefly summarize the main takeaways from the Nordic cases of governance for the future in turbulent times of global crises. We analyse the challenges associated with governing through structures, fostering collaboration and co-creation, and leveraging knowledge.

In this introductory chapter, we present our framework for the thematic analysis of studies of governing the future. We argue that the future can be governed through structures, co-creation, collaboration, and knowledge. Using this framework, we briefly describe the content of the book, as well as introduce the contributors to the book.

This timely book provides an in-depth exploration of future public governance in a post-pandemic world. It highlights the relationship between administrative reforms, collaborative mechanisms, and emphasises the necessity of a solid knowledge base and evidence based policy-making when responding to unforeseen societal changes and crises.

This article examines the strategy formation in the Finnish government’s crises management during the COVID-19 pandemic, addressing a research gap by exploring the possibilities for strategy formation in guiding government policy formation. Utilizing perspective of strategic planning and emergent strategies influenced by the authorizing environmen...

This article explores the policymaking agency of street-level bureaucrats (SLBs) through public service ecosystem (PSE) framework. The study addresses the SLBs’ role in policy implementation and the conditions influencing the SLBs’ policymaking agency at individual, organizational and institutional spheres. Empirically, the focus is on the SLBs’ ex...

We left Chap. 10 with upward delegation of governance, intended to address major strategic issues populated by organisations such as the WTO, WB, IMF, and UN; organisations beyond the control of individual countries (perhaps excepting the USA) and in the minds of many analysts failing to adequately address social problems being far removed from bei...

What is a good life? The question has bedevilled philosophers across the ages. For Confucius, the good life is found in relationships and cultivating one’s culture, for Plato in understanding the essence of ideal forms, Aristotle’s good life is one spent reflectively gaining knowledge, whilst for the Christian life after death, the Muslim forbiddin...

Entrepreneurs are a special type of leader, who in Disraeli’s phrase see the angel in the marble—envisioning a better way of doing things that will increase value output, productivity from an assembled set of inputs, achieving which involves risk of failure. In both the private and the public sector, this enhanced value the entrepreneur creates mig...

Taking governance arrangements for sustainability as an example, this chapter shows how a dialectical perspective can help understand what is going on and frame problem-solving in new ways. The external partnership arrangements we considered in Chap. 8 are overseen (led and managed) using governance arrangements of each organisation or network. In...

Capturing knowledge from external sources can have a major effect on public services; we have seen this in the examples of technologically enabled independent living and the robotic, diagnostic and information processing impact of artificial intelligence. Knowledge transfer is also important when public agencies are capital-starved encouraging work...

Freeman’s (1982) early, deep study of innovation concluded innovate or die. He was referring to firms competing in markets. Public agencies too need innovation faced with competition from private providers and for budgetary resources from big spending areas such as welfare and defence. Quite rightly, people such as Jansson (2013) call for politicia...

If you the reader thought that earlier chapters in this book were iconoclastic, wait till you read this one! Here we look at the changing relationships between top managers, middle-mangers, and staff and their overall changing relations with service users and outside partners. This chapter challenges much of the way management as a function has bee...

Successful human societies and successful humans are good at problem-solving because it brings benefits. In doing so, they deploy socially honed learning faculties (language, cognition, recall memory, consciousness) unique to the human species. Problem-solving is inseparable from progress since solutions to one set of problems give rise to the next...

Tiivistelmä Tutkimuksen tavoitteena oli selvittää, miten luottamus mielenterveystyössä rakentuu ammattilaisten näkökulmasta. Käytimme aineistona Suomen Psykiatriyhdistyksen ja Psykologiliiton jäseniltä vuonna 2021 kerättyä Mielenterveysbarometri-kyselyyn kuuluvaa osa-aineistoa. Kyselyyn vastasi 509 psykologia ja 145 psykiatria. Analysoimme 337 avov...

This chapter explores issues associated with organising and public services: whereas organisation relates to top-down hierarchy, organising emphasises top-down and bottom-up activity. Our central arguments are firstly that reform and renewal in Europe and building public services in developing countries is best guided by organising rather than orga...

The ‘e’ in the title refers to electronic as in e-commerce and e-Government. Reflecting on our own development, only 25 years ago avant-garde public officials were citing Castells’ (1997) idea that we might be entering a network society and Frances Cairncross (1997) predicted the death of distance.

The purpose of this qualitative case study comprising 18 thematic interviews was to explore social learning and provide an internal focus on the development path of an international company coping in a crisis. EC is an international engineering and design agency that grew from a small business to a medium-sized enterprise during the crisis era. Sin...

This chapter provides a snapshot of how meaningful public sector services are constructed by presenting the perspectives of Finnish public sector service professionals on the topic of customer value creation in meaningful work. The key focus is on how to create a service system that reliably creates value for service users with an understanding of...

Well-being matters to everyone. However, social and healthcare policies and organisations, as they used to exist, do not suffice anymore. Reforming and resigning policies and organisations are necessary to meet systemic governance challenges and the complex societal paradoxes that are the outcomes of unreconciled dilemmas. To maintain the welfare s...

Responding to growing criticism that the use of artificial intelligence in public services reinforces unethical activities such as discrimination, the paper presents two new cases from the cities in Finland, both self-describing as centres for the ethical use of AI. Structured by an ethical AI foresighting framework we explore how and why AI is bei...

This book provides a comprehensive analysis of public administration in Finland. Many of the basic structures of Finnish public administration have remained intact during the country’s relatively short independence of 100 years, but she has been able to tackle major turbulence ranging from wars and financial crises to the Covid-19 pandemic. Finland...

Meaningfulness at the city level fosters economic and social advancement from an alliance of social and material meaning-sources with human capabilities, framed by public values. Stakeholder/citizen participation is central to promoting city-level meaningfulness. But exactly how do stakeholders incorporate values and meanings with positive impacts...

Kokoomateoksessa syvennytään tilintarkastuksen, arvioinnin ja omistajaohjauksen ajankohtaisiin ilmiöihin ja kysymyksiin.Tarkastuksen ulkoinen toimintaympäristö – talouselämä, yritystoiminta ja sääntely-ympäristö – muuttuu jatkuvasti. Esimerkiksi ilmastonmuutoksen ja muiden kestävyysongelmien torjunta keskeisenä megatrendinä on tuonut yritysvastuun...

Kokoomateoksessa syvennytään tilintarkastuksen, arvioinnin ja omistajaohjauksen ajankohtaisiin ilmiöihin ja kysymyksiin.Tarkastuksen ulkoinen toimintaympäristö – talouselämä, yritystoiminta ja sääntely-ympäristö – muuttuu jatkuvasti. Esimerkiksi ilmastonmuutoksen ja muiden kestävyysongelmien torjunta keskeisenä megatrendinä on tuonut yritysvastuun...

innovations to push the conversation about the digital transformation of the public sector forward. This special issue focuses on actual implementation approaches or challenges that public managers are facing while they fulfil new policy that asks for the implementation of AI in public administrations. In addition to assessing the contributions of...

The local scientific committee for IRSPM Tampere edition 16-18 April 2024 in Finland invites panel proposals for the upcoming conference. In addition to the numerous questions of general relevance for the field of public management the conference welcomes panels investigating various forms of hybridity. https://events.tuni.fi/irspm2024/ https://w...

This paper charts the evolution of public service logic’s (PSL) conceptual framework examining Stephen Osborne’s work and some 20 other researchers using the framework. It critically scrutinizes five significant aspects of PSL theory arguing that the subjective and collective notion of use-value creation ignores the important theorization of use-va...

Viranomais-ja valvontapalveluiden arvonäkemykset vaativat hyödyllisten ja haitallisten tekijöiden tasapainoista ymmärrystä niin, että haittoja ja menetyksiä ei pääse syntymään. Tutkimuksen avulla voidaan löytää arvon luomiseen yhteydessä olevat palveluprosessien arvopisteet. Kun arvopisteet tunnistetaan ja käsitteellistetään, päästään tarkastelemaa...

The aim of this paper is to provide a description and create an understanding of public sport policy, the key actors within the sports system, and the political sphere in Finnish sport. The development of sport policy in Finland has been characterised by a relatively long-lasting, polarised, and highly politicised sports sector and a series of stru...

The article analyses the negative effects of the use of logics in public organisation research on active human agency. We build up a new conceptual model with which to approach logics in current research on organising public services; suggesting ways in which current models using logics in public organisation research can be strengthened. Our contr...

The European Commission has presented how it intends to give Europe a lead in the data-driven economy by enabling cloud-based services and world-class infrastructures for industry, scientists, and public services. In 2011 we discussed and proposed the cloud university platform for the European Union in the European Integration Studies. The purpose...

Artificial intelligence (AI) builds on the previous digitalization in the public sector as the next logical step. Using machine learning to exploit investment in information and communications technologies, it potentially offers more personalized and appropriate services to citizens. AI already features across a wide range of public services, drivi...

Suomessa koronakriisin hoitaminen on kokonaisuudessaan onnistunut melko hyvin. Terveydenhuollon kapasiteetti on kestänyt pandemian aiheuttaman kovan rasituksen. Suomessa rajoitukset ovat olleet lievemmät kuin vertailumaissa ja koronakuolleisuus on Suomessa ollut vähäistä vertailumaihin nähden. Terveysturvallisuus ja koronapotilaiden hoito on korost...

The objective of this chapter is to construct a new strategic agenda for structuring and developing public value in future cities. On the basis of our work, the following seven factors in urban policy are, in our view, the most important future components of value development. The notion of contextuality here demands that in order to create public...

The shift from closed to open innovation is the major cultural evolution underlying the transition from industrial to knowledge societies. Cities have become associated with volatile economies, dense nodes of information and knowledge and social networks, globalised markets, cosmopolitanism, competitive higher education institutions, creativity and...

We currently live in what some have called a new global urban age. It is possible to argue that due to urbanisation, common concerns in cities today for instance include job creation, traffic congestion, crime, social exclusion, obesity and poor air quality. Urbanisation has left an enormous ecological footprint, due to the massive consumption of g...

Cities are pluralistic and complex contexts where multiple identities, meanings and purposes co-exist and rub up against each other on a daily basis. Cities are spaces where communities form, develop and embed and norms are made and often re-made. They are spatially segmented in relation to wealth, race, history and inter-cultural dynamics. Growth...

The increasing emphasis on public value represents new thinking. It gives special recognition to the government’s role as guarantor of public value and highlights municipal citizenship as well as democratic, collaborative governance. It questions, how the public sector should contribute to the common good and to the public interest and the altruism...

This chapter concerns cities, public values and services. Cities are each very different in terms of their service orientation as well as in the procedures and practices they utilise to promote public value. The chapter is based on the idea that putting the notion of public values into practice requires conceptual thinking on service systems, the f...

The activities of the knowledge society differ fundamentally from those of the industrial period. Regional economies are increasingly heterogeneous as are local capacities to deal with these new circumstances. On the macro-level, that capacity can be developed through a collective process in which people and organisations cooperate in order to deli...

The ongoing development of the digital society asks difficult questions about empowerment and the balance of power in society, privacy, justice, transparency, autonomy, freedom and dignity. Digitisation is putting pressure on these public values challenging our understanding of how they are to be shaped in the digital society and thus in future cit...

The notion of governance provides a fundamental framework for conceptualising complex city policies constituted by public, private and non-governmental organisations. This chapter discusses what kind of governance is purposeful for the creation of public values in the context of cities. We think that governance can help enrol multiple actors with d...

This book provides a framework for understanding the creation of public value in urban environments. The ability of cities to produce value is related to their capacity to generate meaningful resources for city residents and workers that enable them to craft meaningfulness in life and work. Meaningfulness and public value require new ways of leadin...

This paper aims to investigate the social innovation process in the innovation ecosystem of the Tampere region, taking the energy sector as an example. It focuses on analysing how responsible research and innovation (RRI) activities are understood by regional stakeholders, particularly regarding how the roles of different actors (universities, publ...

Diversity have become a desired value in sport organizations. However, regardless of the aspiration towards more gender diverse leadership, women leaders remain a minority. Diversity and its impact on group performance has also increased interest among scholars. Building on information/decision-making theory and the concept of the right fit, this p...

This chapter contains a conceptual discussion on public value. The chapter not only analyses and structures the ongoing discussion and current trends in respect of public value but also examines the criticisms aimed at it. The chapter also seeks to address the impact of the public value approach on urban research and city development. One of the ke...

In this chapter, the authors guide reader through the main paths of development of the public governance and administration in Finland. In the process, the authors consider the development on the state as well as regional and local levels. Story begins with a description of the era and implications of Finland being under Swedish crown (1150–1809) a...

The outcome of the Erasmus+ project Responsible Research and Innovation Learning are learning modules to anchor the concept of Responsible Research and Innovation (RRI). This required to develop a coherent concept of what sustainability and sustainable development is and which is the linkage to RRI. This discussion paper is not a result of an empi...

Responsible research and innovation (RRI), as an integrated concept, is being promoted by the European Union since 2010 and forms part of the Horizon 2020 in the area of science with and for society. RRI is formed by five strategic dimension: public engagement, gender equality, science education, open science and ethics, to which the transversal...

Responsible research and innovation (RRI), as an integrated concept, is being promoted by the European Union since 2010 and forms part of the Horizon 2020 in the area of science with and for society. RRI is formed by five strategic dimension: public engagement, gender equality, science education, open science and ethics, to which the transversal...

Responsible research and innovation (RRI), as an integrated concept, is being promoted by the European Union since 2010 and forms part of the Horizon 2020 in the area of science with and for society. RRI is formed by five strategic dimension: public engagement, gender equality, science education, open science and ethics, to which the transversal di...

Responsible research and innovation (RRI), as an integrated concept, is being promoted by the European Union since 2010 and forms part of the Horizon 2020 in the area of science with and for society. RRI is formed by five strategic dimension: public engagement, gender equality, science education, open science and ethics, to which the transversal d...

Responsible research and innovation (RRI), as an integrated concept, is being promoted by the European Union since 2010 and forms part of the Horizon 2020 in the area of science with and for society. RRI is formed by five strategic dimension: public engagement, gender equality, science education, open science and ethics, to which the transversal...

Desde 2010. la Unión Europea promueve la investigación e innovación responsables (RRI) como concepto integral en el ámbito de la ciencia con y para la sociedad, por ejemplo a través del Horizonte 2020. La RRI está formada por cinco dimensiones estratégicas: el compromiso público, la igualdad de género, la educación científica, la ciencia abierta y...

Desde 2010. la Unión Europea promueve la investigación e innovación responsables (RRI) como concepto integral en el ámbito de la ciencia con y para la sociedad, por ejemplo a través del Horizonte 2020. La RRI está formada por cinco dimensiones estratégicas: el compromiso público, la igualdad de género, la educación científica, la ciencia abierta y...

Desde 2010. la Unión Europea promueve la investigación e innovación responsables (RRI) como concepto integral en el ámbito de la ciencia con y para la sociedad, por ejemplo a través del Horizonte 2020. La RRI está formada por cinco dimensiones estratégicas: el compromiso público, la igualdad de género, la educación científica, la ciencia abierta y...

Compromiso público Desde 2010. la Unión Europea promueve la investigación e innovación responsables (RRI) como concepto integral en el ámbito de la ciencia con y para la sociedad, por ejemplo a través del Horizonte 2020. La RRI está formada por cinco dimensiones estratégicas: el compromiso público, la igualdad de género, la educación científica, l...

Desde 2010. la Unión Europea promueve la investigación e innovación responsables (RRI) como concepto integral en el ámbito de la ciencia con y para la sociedad, por ejemplo a través del Horizonte 2020. La RRI está formada por cinco dimensiones estratégicas: el compromiso público, la igualdad de género, la educación científica, la ciencia abierta y...

The recent reorganization of Finnish elite sport has ended in confusion when examining the goals and modus operandi between key agents in the elite sport system. We investigate the governance of this new structure and ask how this parallel governance structure is understood by agents inside the elite sport system and what is the role of trust and s...

ABSTRACT The recent reorganization of Finnish elite sport has ended in confusion when examining the goals and modus operandi between key agents in the elite sport system. We investigate the governance of this new struc�ture and ask how this parallel governance structure is understood by agents inside the elite sport system and what is the role of t...

Arvioinnissa on tarkasteltu tulosohjauksen periaatteita ja käytännön toteutumista sekä määritelty tulosohjausmallin kehitystarpeita ja vaihtoehtoisia kehityssuuntia. Arvioinnin perusteella tulosohjauksessa on tapahtunut viime vuosina selvää, joskin hallinnonaloittain hyvin vaihtelevaa, kehitystä. Tulosohjaus on monilla hallinnonaloilla kehittynyt s...

"...Näihin yhtyvät myös ne, joille kadehdittava kohtalo on suonut erikoistehtävien virkamiehen arvon. Jälkimmäisiin liittyvät vihdoin ne, jotka hoitavat virkaa ulkoasiainministeriössä ja eroavat muista tehtäviensä ja käytöstapojensa tärkeyden ja hienouden puolesta. Hyvä Jumala, miten erinomaisia toimia ja virkoja onkaan olemassa ja miten ne ylevöit...

Aim and background: This research report examines the board working practices of the National Governing Bodies (NGBs) of Finnish sport. The focus is on the changes in the operating environment of the NGBs, the strategic activities of the boards, the roles and behavior between the board and staff and on the future needs of competence of board member...

Suomalaisen hallinnon kehittämisen uranuurtaja, professori Markku Temmes kuoli Helsingissä 5.12.2020. Markku Temmes oli harvinainen hallinnon kehittäjä, sillä akateemisen uransa lisäksi hän oli luonut pitkän uran johtavana virkamiehenä niin valtiovarainministeriössä kuin Valtion-hallinnon kehittämiskeskuksen johtajana. Juuri tämä teorian ja käytänn...

We address a conundrum: since ecosystems lack a Central Controller, how are these self-organizing systems led? This is important since local service providers in Europe are adopted ecosystems organizing of services in preference to network management. We show that ecosystems are led not centrally directed by a powerful agent, but instead guided to...

The book presents the technical reports of the first part of the project, in which the degree of the implementation of the concept RRI in the research based innovation systems of three countries Finland, Poland and Spain and regions Catalonia, Warszawski stoleczny and Länsi-Suomi were analysed paying special attention to the knowledge area of energ...

This presentaton shows preliminary results of our current Project: The governing structures of Finnish sport federations https://www.likes.fi/en/research/sport-federations-governing-structures/

During 2020, the COVID-19 crisis expanded the use of digital tools in public health and social care. The aim of this qualitative, single-case study was to scrutinize how homecare professionals experienced meaningfulness in their work in the midst of a crisis and with the utilization of the videophone in long-term homecare service provision. The emp...

Doctoral employment outside universities has been increasing, as universities cannot employ all doctorate holders. Nevertheless, it has been argued that the shift from doctoral programs to the non-academic labour market has been limited. In this qualitative study, more than 800 verbal answers given by doctorate holders to a pair of open-ended quest...

Its distinctive ownership base leads to a customer‐owned mutual insurer representing a mission and purpose of existence that are very different from those of an investor‐owned insurer. While the owner value of the latter can be defined in terms of return on invested capital, in mutuals, the attention is shifted toward benefits and value for custome...

Insurance industry is, and has been for a long time, characterized by a strong presence of customer-owned mutual insurance companies that account roughly one-third of the global annual premiums. As mutuals are owned by the communities they serve, one would expect them to display unique characteristics in how they create not only utilitarian but als...

The paper challenges the network management perspective of Kooiman (2003) and Klijn and Koppenjan (2014) arguing that complexity in local public service governance now means they are better approached as ecosystems than networks, which are centrally managed. Instead, we note Duit and Galaz’s (2008) idea of flexible governances and, using a reformul...

Accepting Bartlett’s vision of social work’s evolution resulting from action research, the article argues that in Finland, extensive action research is occurring, and this is resulting in service innovations. However, little of this research is published in academic journals and has only limited dissemination. Drawing on data from new interviews wi...

Population ageing is creating challenges for societies to seek innovative ways and technologies to support home care. Amid fast-developing emerging technologies, there is a need for ways to ensure that technical solutions and services really serve the good of the individual and society, and thus promote the good life. In this paper, a practical eco...

Responsible research and innovation (RRI), as an integrated concept, is being promoted by the European Union since 2010 and forms actually part of the Horizon 2020 in the area of science with and for society. Although the issue of responsibility in research and innovation has been discussed for some time before especially in North America, Great Br...

The academic career stories and trajectories of PhD holders have been widely studied in the context of economic austerity and an oversupply of doctors. However, few studies have investigated career building among ex-academics and how a doctoral degree and university work might affect their career possibilities outside academia. This paper explores...

The report presents a systemic view of the regional innovation system in the energy and economy knowledge areas of Finland in general and in the Tampere region in particular. It specifically focusses on analysing how the actors on the regional stage interact and engage with the concept of Responsible Research and Innovation (RRI) in the energy and...

Outcomes-based commissioning has been gaining ground for several years now. Criticism of outcomes-based commissioning usually concerns measuring. However, valid and reliable outcome measures are difficult to find. This study is a case study of the procurement made in the years of 2013 and 2014 in the city of Tampere, Finland. Data were collected in...

Verkostojen monitasohallinta ja koordinaatio ilmiölähtöisyyden vahvistajana Liikkuva koulu-ohjelmassa Erikoistutkija Kati Lehtonen, (LitT), LIKES-tutkimuskeskus Professori Jari Stenvall, Tampereen yliopisto, Johtamisen ja talouden tiedekunta Yhteyshenkilö: Kati Lehtonen: kati.lehtonen@likes.fi Julkisessa hallinnossa on yhä keskeisempää verkostomais...

The extant literature has identified five problems related to public sector organisations and their reputation management: politics, consistency, charisma, uniqueness and excellence. This study examines whether and how the problems of reputation management occur in public higher education by collecting qualitative data from 40 interviews. The study...

This study examines public organisations planning big data-driven transformations in their service provision. Without radical structural change or managerial system changes, leaders face dilemmas: simply bolting on big data makes little difference. This study is based on a qualitative empirical case study using data collected from the cities of Hel...

Focus of this presentation is on connections between multilevel governance models and phenomenon based thinking in the framework of Finnish Schools on the Move -programme.

The focus of this presentation is Finnish elite sport system and its network based governance model.

The focus of this presention is network governance in Finnish elite sport and how the idea of network based elite sport system is actualizing.

Esityksessä tarkastellaan valtion liikuntaohjausta suhteessa verkostomaisiin liikuntapolitiikan toimintakäytäntöihin sekä luottamusta osana valtionohjausta.

Aim of the Study and Theoretical Background According to the theoretical SPLISS model, one of the nine pillars of sports policy that are influencing international elite sport success is Governance, organization, and the structure of sport policies (De Bosscher, Shibli, Westerbeek, & Van Bottenburg, 2015). In Finland, this factor has been seen as a...

This study examines the implementation of a re-branding campaign in a public Canadian university. Data collection comprised 19 qualitative semi-structured interviews with key internal university stakeholders (Dean and Mid-level Administrators). The data revealed three core dilemma pairs: (1) new brand vs. previous brand; (2) voice at the organisati...

Inclusiveness has become one of the leading goals of the UN Sustainable Development Goals (SDGs). The paper focuses, first, on the potential for building trust and partnership among various actors at the local government and, secondly, explores co-governance and the Service-Dominant Logic (SDL) framework in understanding trust and partnership in th...

This study observes the roles of the different actors involved in the processes of innovation. The theoretical framework on which this study is based deals mainly with the idea of collaborative innovation. This is a case study of eight Finnish municipalities (Hattula, Hollola, Hämeenlinna, Kuusamo, Pudasjärvi, Raahe, Rovaniemi and Salo) and their i...

Tässä asiantuntijaselvityksessä tarkastellaan verkostojen ja valtakunnallisten ohjelmien valtionohjausta. Esimerkkitapauksina ovat valtiojohtoinen valtakunnallinen Liikkuva koulu -ohjelma sekä kansalaisjärjestötoimintaa perustuva Olympiakomitea verkostoineen. Selvitys tuottaa soveltaa käyttöitietoa valtionhallinnolle resurssiohjauksen tueksi.

Purpose This paper approaches collaborative governance reform as an empirical phenomenon. The purpose of this paper is to gain insights about the systemic and grassroots level conditions for collaboration, observed from the viewpoint of organisational culture. In this paper, the authors ask what constitutes collaborative development culture in loc...