Jan Ondrus

Jan Ondrus
ESSEC - Ecole Supérieur des Sciences Economiques et Commerciales · Department of Information Systems, Decision Sciences and Statistics

PhD

About

43
Publications
62,412
Reads
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2,417
Citations
Introduction
My research examines the strategic role of information technology in the development of digital ecosystems. I am particularly interested in the disruptive and transformative aspect of digital technology for business model innovation and social impact. Also, I have been specifically studying the emergence mobile payments platforms for more than 15 years.
Additional affiliations
September 2015 - present
ESSEC - Ecole Supérieur des Sciences Economiques et Commerciales
Position
  • Professor (Associate)
November 2007 - August 2015
ESSEC - Ecole Supérieur des Sciences Economiques et Commerciales
Position
  • Professor (Assistant)
October 2003 - May 2007
University of Lausanne
Position
  • PhD Student

Publications

Publications (43)
Article
Full-text available
A multi-sided platform can only succeed if a critical mass of users can join. This is a necessary, but not sufficient, condition for a platform's success. However, there is a limited understanding of the factors that contribute to reaching such critical mass. In this study we identify ways to determine the market potential of a platform and to reac...
Article
Full-text available
Major software companies, such as Apple and Google, are disturbing the relatively safe and established actors of the mobile application business. These newcomers have caused significant structural changes in the market by imposing and enforcing their own rules for the future of mobile application developments. The implications of these changes do n...
Conference Paper
Full-text available
In this paper we assess developments in the mobile payments in light of new technologies (e.g., NFC) and solution frameworks (e.g., Android). With the recent announcements of Google and other players to enter the mobile payment markets the already dynamic arena of mobile payments is getting more complex and competitive. Everyone is jockeying to new...
Conference Paper
Full-text available
In this paper, we present an assessment of NFC (near field communication) for future mobile payment systems. NFC is expected to become a very trendy technology for mobile services, more specifically for mobile payments. The objective of our paper is to evaluate in a systematic manner the potential of NFC as an upcoming technology for mobile payment...
Conference Paper
Full-text available
Despite optimistic expectations fast diffusion of mobile payments has not taken place after a decade of trials. Several explanations to this situation have been put forward using several theories and levels of analysis. Due to the complexity and dynamism of the diffusion we need multiple perspectives to account for diffusion challenge. We juxtapose...
Chapter
Full-text available
Chapter 7 begins by setting out the nature and importance of corporate purpose. The power and effect of corporate purpose depend on its authenticity and way in which it is specified. Striking a balance between breadth and vision, and specificity and precision determines its relevance and impact. Authenticity involves living the corporate purpose an...
Article
Full-text available
The notion of business ecosystems is gaining prominence among academics and practitioners. Scholars advise that business ecosystems are inherently fluid, unbounded and amorphous and thus that their boundaries can shift. Practitioners further suggest that business ecosystems are characterised by inter‐network – as opposed to inter‐firm – competition...
Conference Paper
Full-text available
While Singapore citizens are keen on using e-payments in retail shops, they still prefer cash payments in hawker centers and coffee shops, i.e., traditional open-air complexes selling inexpensive cooked food. A government-led initiative seeks to tackle the situation, known as status quo bias. The key actors involved in this initiative are public ag...
Article
Mobile network operators have long played an essential role in the Near Field Communication (NFC) mobile payment ecosystem. In most implementations, the SIM card has been the main technical component to secure payments. Currently, mobile payment providers are increasingly planning to place the Secure Element (SE) for authentication in the handset o...
Article
This article aims at assessing the progress of mobile payment research over the last 8 years. A previous literature review (Dahlberg et al. 2008b), covering articles published between 1999 and 2006, showed that the majority of research had only focused on a few topics. In order to address this issue, a research agenda was formulated to encourage re...
Conference Paper
Full-text available
This paper explores how the control over the Near Field Communication (NFC) secure element could provide platform leadership in the mobile payment ecosystem. During a decade of trials, firms from different industries struggled to launch proximity mobile payment platforms to pay at physical point-of-sales. Mobile payments platforms are complex socio...
Article
Purpose – The purpose of this article is to outline a conceptual framework on mobile applications that support social interactions among users to warrant commercial viability of such applications. Design/methodology/approach – We build on the social network paradigm to propose an activity-based view on mobile application usage, and theoretically l...
Article
In this paper, we demonstrate the design and use of a foresight support system (FSS) combining two multi-criteria decision-making (MCDM) methods. Traditionally, foresight activities involves Delphi, focus group, or Estimate–Talk–Estimate techniques to collect opinions of an expert panel. Often, these techniques are not computerized and data visuali...
Conference Paper
Full-text available
A dynamic student-teacher interaction during class is an important part of the learning experience. However, in regular class settings and especially in large classrooms, it is a challenging task to encourage students to participate as they tend to be intimidated by the size of the audience. In this paper, in order to overcome this issue, we presen...
Conference Paper
Full-text available
Markets in developed countries have witnessed the launch of a number of mobile payment initiatives over the last years. Even though the emergence of mobile payments may still hold high promises, most of these initiatives have seen stagnation or failure. Traditionally, dominant firms from various industries had to negotiate the exchange of their com...
Chapter
With the growing popularity of mobile technologies and the increasing use of groups within organizations, it is important to understand the collaboration contexts where mobile collaboration technologies (MCTs) are essential. This is especially critical given the high cost associated with the acquisition and implementation of MCTs and the need to ma...
Conference Paper
Full-text available
Today, we operate in a networked world, where organizations frequently resort to offshoring, such that work gets accomplished by a globally distributed workforce, whether inside or outside the organizational boundaries. Much of the past research on offshoring has focused on economic rationale and benefits as well as risks associated with offshoring...
Conference Paper
IS research has spent considerable efforts to elaborate metrics for measuring the success of Information Systems (IS) implementations. System usage (Davis et al. 1989), technology infusion (Zmud and Apple 1992), trying to innovate with information technology (Ahuja and Thatcher 2005) or user satisfaction (Doll and Torkzadeh 1988) are among those me...
Chapter
Full-text available
The fast ever-growing number of newly introduced mobile technologies makes the development of mobile information systems a somewhat complex activity. Decision makers - providers, merchants, and consumers alike - have to face great uncertainty and complexity regarding the acceptance of mobile technologies. Therefore, we stress that the selection pro...
Article
Full-text available
With the growing popularity of mobile technologies and the increasing use of groups within organizations, it is important to understand the collaboration contexts where mobile collaboration technologies MCTs are essential. This is especially critical given the high cost associated with the acquisition and implementation of MCTs and the need to make...
Conference Paper
Full-text available
The mobile telecommunication market has recently been shaken by the arrival of new actors, such as Apple and Google. As a consequence, the relatively well-established mobile network operators (MNO) have to rethink their position in the market if they want to participate in the growth of mobile telecommunication revenues. Mobile applications and ser...
Conference Paper
Full-text available
Design science is slowly but surely establishing itself as a recognized paradigm for conducting research in information systems. Researchers in the IS eld have tried to study dierent aspects of design science. So far, it seems that the design activity, or "design reasoning" has not received much attention from the IS community. In this paper, we pr...
Conference Paper
Full-text available
Major software companies, such as Apple and Google, are disturbing the relatively safe and established actors of the mobile application business. These newcomers have caused significant structural changes by imposing and enforcing their own rules for the future of mobile application development. The implications of these changes do not only concern...
Article
The mobile payment services markets are currently under transition with a history of numerous tried and failed solutions, and a future of promising but yet uncertain possibilities with potential new technology innovations. At this point of the development, we take a look at the current state of the mobile payment services market from a literature r...
Article
Full-text available
In this paper, we present an assessment of near field communication (NFC) in the context of a payment market. During these past years, we have been witnessing a number of mobile payment trials based on NFC. Early experiences are already quite encouraging and many expect NFC to become a highly efficient and effective technology for mobile payments....
Conference Paper
This paper presents and compares two original ap-proaches for technology assessment and foresight based on opposite paradigm: a management science approach (Multi-Criteria Decision-Making) versus a Web 2.0 approach (Prediction Market). These ap-proaches are intended to support the management of a technology portfolio and the assessment of new tech-...
Conference Paper
This paper presents and compares two original techniques for disruptive technology assessment and foresight based on opposite paradigm: a management science approach (Multi-Criteria Decision-Making) versus a Web 2.0 approach (Prediction Market). These approaches are intended to support the management of a technology portfolio and the assessment of...
Article
Full-text available
In this paper we present a study that unveils the technological and organizational preferences of various industries for mobile payment developments in Switzerland. Despite the expected success, mobile payments remain at an early stage of development in most countries. At this point, there is a real need for better understanding of the factors hind...
Conference Paper
Full-text available
Despite the predicted success of mobile payments, the market remains immature in most countries. This can be ex- plained by a number of technical and business issues. Mo- bile technology environments are becoming more complex, uncertain, and disruptive. As such, the strategic assessme nt of technologies remains a challenging activity. In this pa- p...
Article
As mobile technologies and services are in constant evolution, many speculate on whether or not mobile payments will be a killer application for mobile commerce. To have a better understanding of the market, there is a need to analyze not only the technology but also the different actors that are involved. For this purpose, we propose to conduct tw...
Conference Paper
Full-text available
The basic premise of this paper is that a multi-actor multi-criteria decision-making approach, supported by a highly-visual tool, is a strong candidate for assisting technology assessment and forecast. The analysis should involve multiple actors from different industries and embed various perspectives in order to have a more complete picture of the...
Conference Paper
Full-text available
As wireless technologies are becoming more mature for payment systems, the public transportation companies are facing great challenges in designing their next fare collection system. They have to decide whether they want to keep their legacy systems or innovate with the implementation of new mobile technologies for their upcoming payment instrument...
Conference Paper
Full-text available
The mobile payment market is currently under transition with a history of numerous tried and failed solutions and a future of promising but yet uncertain possibilities with contactless RFID and other new potential technologies. At this point of the development we take a look at the current state of the mobile payment market, review prior literature...
Conference Paper
Full-text available
Appraising the environmental context in which an organization deploys its activity is a necessity in order to make appropriate decisions and adapting strategies to a context in constant evolution, especially in a time where this context is increasingly complex, uncertain and disruptive. Decision makers therefore need more than ever better tools tha...
Conference Paper
Full-text available
Mobile payments are predicted to have a bright future as m-commerce becomes more popular. However, this promis- ing application has not been as successful as anticipated. This can be partially explained by the infancy of the market and a lack of standards. Moreover, technological and busi- ness issues create a market uncertainty that mobile network...
Conference Paper
Full-text available
Mobile payment is a very promising service, which is still in an early stage of development. Various solutions have been proposed with disparate success. This can partially be explained by the immaturity of the market, by the inexistence of proven business models for the various actors, and by the presence of several unresolved technological and bu...
Technical Report
Full-text available
Identifying how insurgents disrupt established markets is a major challenge. In this paper we study the disruptive potential of Skype, which is an Internet start-up company and potential insurgent to the telecom market. Our analysis is composed of two parts. First, we describe a Delphi study based on an analytical instrument developed by Rafii and...
Conference Paper
Full-text available
The growing prevalence of electronic commerce and the widespread use of mobile devices have made mobile payments an interesting alternative method of payment for customers and merchants. One major issue to be resolved is the integration of a real-time wireless means of payment within their current payment system. In this paper, we propose an archit...
Thesis
Mobile Payments 1 Abstract. This paper primarily proposes an overview of the mobile payments market. In order to have a better understanding of this alternative payment method, we review different techniques supported by tools that can be used to analyze the mobile payment and its market.
Conference Paper
Full-text available
Mobile computing (or m-computing) technologies have recently made sufficient progress making it possible to seamlessly integrate communications and data processing in m-commerce applications. Using telemedicine as an illustration of m-commerce, we propose a system analysis and design method to formulate communications, knowledge management and tran...

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Projects (2)
Project
For years, organizations have been traditionally operating their business using a linear value chain. The role in the value chain would usually determine the potential revenues and regulate the organization’s activities. Recent paradigm shifts (e.g., product-to-service value proposition, digital transformation, big data, knowledge economy, ecosystem-driven business) forced to question a number of traditional business models across industries. It is in this context that ESSEC Business School and corporate partners have embarked upon a pioneering, multi-year research partnership to explore business model innovation in the knowledge economy, with a specific focus on the transformation of linear value chain to ecosystem business.