Jan Terje Karlsen

Jan Terje Karlsen
BI Norwegian Business School | BINBS · Department of Leadership and Organizational Behaviour

Professor

About

71
Publications
154,752
Reads
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1,411
Citations
Additional affiliations
August 2000 - November 2020
BI Norwegian Business School
Position
  • Professor (Full)

Publications

Publications (71)
Article
This study is about team adaptation from a continuous change perspective. The purpose was to investigate how agile software development teams in a Nordic financial institution adapt to task-based triggers. A single case study was conducted of three software development teams in a product unit reporting that they worked in agile ways. One of the mai...
Article
Purpose The purpose of the research was to investigate which management roles were adopted in this merger process and to look at project management skills and competencies and how they may influence the management roles in practice. Design/methodology/approach This is a qualitative case study design relating to the merger of two municipalities in...
Article
Purpose Trust in how projects are managed is important because leaders have the power to make decisions that impact project outcomes. Steering committees provide strategic direction and governance for projects and they support the project manager. The purpose of this paper is to study how steering committees contribute to governance and trust. More...
Article
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Purpose This paper aims to study the influence of project managers’ signature strengths on project team resilience. Design/methodology/approach The authors performed a qualitative multiple case study design to explore the research question. Open-ended interviews, site visits, observations and documents were the data sources. The authors used chara...
Article
Full-text available
Purpose This paper investigates the emphasis placed on different managerial roles by the project manager in a public merger and change project. Design/methodology/approach A research model was designed based on six management roles: leader, resource allocator, spokesman, entrepreneur, liaison and monitor. Empirical data were collected using in-dep...
Article
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Stakeholder satisfaction in megaprojects has always been a critical concern in research and practice because of the dynamism, complexity, and uncertainty of the various relationships between the project and the stakeholder community. The most successful outcome for a megaproject would be achieved when it creates values fairly for stakeholder commun...
Preprint
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The purpose of this study is to examine the backsourcing process. Based on previous research and lessons learned from a case study of a supplier of maritime equipment in a Scandinavian cluster, important drivers, activities and challenges related to the backsourcing process are identified. The key contribution of this research is the development of...
Article
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This article presents a comprehensive project stakeholder typology model (PSTM) based on stakeholder salience attributes (SSAs). Stakeholders are considered as one of the major pillars of construction projects and management of stakeholders is essential to effective project management in the construction industry. A literature review of stakeholder...
Article
Western multinational corporations (MNCs) that want market access in China have to share knowledge with Chinese partners. This may expose them to imitation, so MNCs prefer to protect knowledge resulting in a strategic paradox: MNCs have to both share and protect knowledge. To analyse this paradox, we developed a theoretical conceptual model capturi...
Article
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Purpose The purpose of this paper is to describe and discuss how project managers practice a coaching leadership style (CLS). Design/methodology/approach This paper is based on a case study of an organization practicing coaching in projects. Findings The research findings show that to succeed with a CLS, project managers must have a large toolbox...
Chapter
Many firms increase their flexibility and raise their information systems development (ISD) capacity by exploiting qualified personnel in low cost countries. Since ISD is a knowledge-intensive activity, knowledge sharing is particularly critical in an offshore outsourcing context. The purpose of this study is to investigate effects of enablers and...
Article
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This article draws on theories from knowledge and project management to develop an understanding of how knowledge sharing is encouraged and hindered in the context of a multifirm network assembled to execute an innovative shipbuilding project. The empirical data are based on a qualitative case study, collected from in-depth face-to-face interviews...
Article
This study investigates the emphasis placed on different managerial roles by information technology (IT) executives and IT project managers. Six managerial roles from Mintzberg's classic role model were applied in this research: leader, resource allocator, spokesman, entrepreneur, liaison, and monitor. Two surveys were conducted in Norway in 2000/2...
Conference Paper
Innovative Western firms (multinational corporations or MNCs) that want to enter China are facing a difficult trade-off. To get a foot on Chinese ground, the MNC needs to collaborate with Chinese partners. But with collaboration comes knowledge sharing, with comes with knowledge leakage and potentially imitation by the Chinese. We analyze this trad...
Article
Full-text available
Many firms increase their flexibility and raise their information systems development (ISD) capacity by exploiting qualified personnel in low cost countries. Since ISD is a knowledge-intensive activity, knowledge sharing is particularly critical in an offshore outsourcing context. The purpose of this study is to investigate effects of enablers and...
Article
Full-text available
Purpose – This study provides insight into how project managers can use leadership tools to encourage and develop positive emotions among the project team members toward greater overall project success. The purpose of this paper is to provide the engineering industry with a closer look at how positive emotions can create good team member relations,...
Article
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The work of engineering project managers can be perceived as demanding, challenging, difficult, and stressful. Engineering project managers have to interact with new colleagues, the project framework is unclear, the context of the project is often unknown, and they have to deal with time pressure. The purpose of this article is to study coaching an...
Conference Paper
Innovative Western firms that want to enter China are facing a difficult trade-off. On the one hand, by sharing knowledge with Chinese partners, the entry process will benefit on the short-term. But at the same time, the firm’s long-term existence in the Chinese market may be endangered, because the Chinese partners can copy the knowledge and becom...
Article
Full-text available
This study is about project risk management tools. The aim has been to identify which tools have the greatest potential for contribution to risk management processes in the Norwegian oil and gas industry, and which factors contribute to efficient risk management. Empirical data from the Norwegian industry have been gathered using a questionnaire. T...
Article
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This paper explores the risk associated with contract growth and opportunistic behavior in contractors with a special focus on the management of changes and interfaces. The study compares two successful megaprojects, the Gudrun oil platform by Statoil in the North Sea and the ATLAS detector at CERN. The empirical data were obtained using in-depth i...
Article
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Purpose – The focus of this paper is on management training and development. The purpose has been to address how coaching can be applied to learn about leadership tools and what effect this has on management behaviour and development. Design/methodology/approach – This is a qualitative case study of a management development program. The empirical d...
Article
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This research provides insight into the important role of experienced sailing officers in shipbuilding projects. The aim of this exploratory case study was to develop an understanding of mechanisms used to facilitate knowledge transfer. We identify five shipbuilding phases as scoping, specification, negotiation, construction and acceptance testing....
Article
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Purpose – The purpose of this paper is to study the effectiveness of current uncertainty management practice in projects with a special focus on the organization's cultural dimension. Design/methodology/approach – The empirical data were obtained using in-depth interviews with project management professionals in three project-oriented organizations...
Article
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Purpose – The focus of this paper is on knowledge transfer. The purpose is to investigate intra-project knowledge-transfer practice in information systems development (ISD) firms applying a Scrum methodology. Design/methodology/approach – Case study of ISD projects and empirical data obtained using in-depth interviews following a semi-structured ap...
Article
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Purpose – The paper aims to investigate the communication of uncertainty information and knowledge between the project manager, owner and steering group. The purpose of the project is to identify the effects of project owner and steering group involvement in the process of uncertainty management. Design/methodology/approach – The empirical data are...
Article
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Purpose – To support knowledge work by lawyers, law firms have implemented knowledge management systems. This paper aims to present a stage model for knowledge management technology (KMT) in law firms. Design/methodology/approach – The four stages are lawyer-to-technology, lawyer-to-lawyer, lawyer-to-information and lawyer-to-application, respectiv...
Article
'Strategy' is a label frequently applied to a wide variety of activities, thoughts, initiatives and documents in industry and government. Not all documents labelled 'strategy' are strategy in the sense of the common strategy construct. Too many documents seem to misuse this label to attract attention. This paper reports from early research into the...
Article
Most of the entrepreneurship literature seems to engage in a positive enthusiasm about the role of the entrepreneur. There is a need to take a neutral look at how some entrepreneurs engage in illegal business and how entrepreneurship is not always a wholesome and clean endeavour. This is a conceptual research paper presenting a stage model for the...
Article
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Purpose - The purpose of this paper is to conceptualize detectives in police investigations as knowledge workers. Design/methodology/approach - The paper is based on a literature review covering knowledge organizations, police organizations, police investigations, and detectives as knowledge workers. Findings - The paper finds that the changing rol...
Article
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Purpose – The paper aims to argue that leadership by police managers is needed to stimulate and encourage knowledge sharing in police investigations, and to report an empirical study of what management roles are most important in investigations. Design/methodology/approach – A research model was designed based on six management roles and a set of h...
Article
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In many firms, information system/technology represents a substantial investment and many IT managers find it difficult to justify the rising investments in IS/IT. Often they are under immense pressure to find a way to measure the contribution of the IS/IT investment to business performance, as well as to find reliable ways to ensure that the busin...
Article
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For a project manager, it is vital to build good relations with the stakeholders who are identified as being most crucial in the project process and in using the final results of the project. The purpose of this paper is to study relationships in an engineering project setting; more specifically, the focus is on identifying the determining factors...
Article
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Purpose – The purpose of this study is to investigate how trust can be built in a relationship between a project and its stakeholders. Design/methodology/approach – The empirical data are based on a qualitative case study with in-depth interviews following a semi-structured approach. A Norwegian project, the new opera house, is studied. This is a l...
Article
Law firms are undergoing significant changes. They are emerging as knowledge organisations in the legal knowledge business. Knowledge is their strategic resource that must be managed to achieve profitable growth. Since knowledge resides predominantly in the heads of individuals, recruitment and development of lawyers is critical to success in law f...
Article
Full-text available
In construction projects, it is vital to build good relationships with the stakeholders who are identified as being the most crucial for the end results. One issue that is highlighted as particularly important for building good project-stakeholder relationships is trust. The purpose of this paper is to address the role of trust in the relationship...
Article
This article presents empirical research about knowledge sharing in Information Technology (IT) governance. Knowledge has long been recognised as a valuable resource for organisational growth and sustaining competitive advantage. The effect of knowledge sharing on the IT organisation's governance capability, effectiveness and efficiency, and the ef...
Article
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Project managers have always been given the highest priority to customer needs and demands; however, tougher market competition has created a stronger focus on knowledge, skills, and capability to lead a project team toward success. Traditionally, managers have emphasized knowledge and skills within technical disciplines as a key factor managing pr...
Article
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This paper addresses perspectives underlying the project management literature. Content analysis of selected textbooks and formal articles revealed that this literature is primarily based on a few perspectives, and that the perspectives emphasized have changed over time. Today the leadership perspective is the dominant one, while the task perspecti...
Article
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Governments have become increasingly focused on setting targets to improve the efficacy of police performance. This paper attempts to make an important contribution to innovation and learning by introducing project management to police investigations in the framework of the value shop. First, a description of police investigations is provided. Next...
Article
Executives place varying emphasis on different leadership roles. Their emphasis is expected to influence organisational performance. This paper reports an empirical study of leadership roles and the performance of police investigations as value shops in Norway. Survey results indicate that the leadership role of resource allocators has a significan...
Article
Full-text available
This article contributes to providing insight into the growing form of outsourcing by studying different managerial roles by IT project managers in outsourcing and termination projects. During the last several years outsourcing has emerged as a major issue in IT management. In this article we have examined which management roles are emphasized by t...
Article
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This paper presents empirical research aimed at studying the most critical success factors in Information Technology (IT) projects. Several studies show that many IT projects have difficulties meeting their performance goals. This paper reviews the literature and presents significant contributions to the discussion of what factors play an important...
Article
Full-text available
Purpose – This study investigates the emphasis placed on different managerial roles by IT project managers. Six managerial roles were applied in this research: personnel leader, resource allocator, spokesman, entrepreneur, liaison and monitor. With changing business environments, the locus of value creation is no longer within the boundaries of a s...
Article
Full-text available
This paper presents empirical research aimed at studying what characterizes successful information technology (IT) projects. There are often doubts about what characterizes project success and who actually defines it. In this paper, we have reviewed the literature and present significant contributions to the discussion of what characterizes success...
Article
Full-text available
Cost overruns in engineering projects occur frequently because a certain margin of risk is inherent in all projects. As a result, risk management is continuously gaining the attention of the engineering industries. Reserves or contingencies represent the additional funding required to account for the cost of risk. However, many corporations have di...
Article
The early project phase is associated with uncertainty. In past literature on projects as well as in business, uncertainty (risk) is often conceived of as something unpleasant that should be avoided. This paper, in contrast, points at unexploited opportunities embedded in this uncertain early project phase. The key argument is that the profit poten...
Technical Report
Cost overruns in engineering projects occur frequently because a certain margin of risk is inherent in all projects. As a result, risk management is continuously gaining the attention of the engineering industries. Reserves or contingencies represent the additional funding required to account for the cost of risk. However, many corporations have di...
Article
Full-text available
The early project phase is associated with uncertainty. In past literature on projects as well as in business, uncertainty (risk) is often conceived of as something unpleasant that should be avoided. This paper, in contrast, points at unexploited opportunities embedded in this uncertain early project phase. The key argument is that the profit poten...
Article
Full-text available
This article presents empirical research studying factors affecting knowledge transfer in information technology (IT) projects. The factors evaluated in this research include information technology, systems and procedures, and culture. The various dimensions of IT project success include project performance, project outcome, system implementation,...
Article
Full-text available
This paper presents empirical research aimed at identifying the impacts of knowledge transfer mechanisms on information technology (IT) projects: Serial, near, far, strategic and expert knowledge transfer mechanisms are evaluated. The various dimensions of IT project success include project performance, project outcome, system implementation, benef...
Article
Full-text available
Today almost every project takes place in a context where stakeholders play a major role in the accomplishment of the tasks. Often the project is sensitive to actions and decisions taken by the stakeholder. Project stakeholders can include clients, end users, contractors, consultants, labor unions, line organization, public authorities, financial i...
Article
Full-text available
This study investigates the emphasis placed on different managerial roles of information technology (IT) executives and IT project managers. Six managerial roles from Mintzberg's classic role model were applied in this research: resource allocator, leader, spokesman, monitor, liaison, and entrepreneur. Two surveys were conducted in Norway in 2000/2...

Projects