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Publications
Publications (19)
Providing evidence of the impact of university–industry (U–I) partnerships is challenging. This empirical research contributes to this thought-provoking subject area by developing an impact assessment framework to assess the effect of collaboration between university and industry. This is examined through a multiple case study approach: 13 partners...
This case study describes the embedding of the Scrum project management framework as an innovation and operational improvement tool within a manufacturing Small to Medium Enterprise (SME) in the UK. The teaching notes inform 1) other UK manufacturing SMEs with novice teams, and 2) students at undergraduate and postgraduate level exploring innovatio...
This report presents the analysis of a short, informal survey conducted by The Travelspirit Foundation, exploring issues concerning Mobility as a Service (MaaS). Huddersfield Business School were asked to analyse this data and produce this report.
MaaS involves the integration of different forms of transportation services into a single service that...
This chapter puts forward the argument that there are two kinds of quality management - ‘old’ or classical quality management and ‘new’ quality management. The aim of classical quality management was to analyse errors and eliminate their causes and the associated variation by improved product and process design. The traditional or classical quality...
The development of people and their involvement in improvement activities both individually and through teamwork is a key feature in a company's approach to TQM and Strategic Process Improvement (SPI). This chapter focuses on teams and practical experience of working with teams in many different types of organization and examines the role of teamwo...
This chapter pulls together the main themes and strands running through this book and identifies issues to which organizations will need to give particular attention in the future. Common threads running through all the contributions to the book are that customers are increasingly demanding improvements in the quality of products and services they...
Self-assessment provides the framework for generating feedback about an organization's approach to continuous improvement. Self-assessment against the criteria of a quality award/excellence model on which evaluation and diagnostics can be based is now being given a considerable amount of attention by organizations throughout the world. This chapter...
The rapid grow of technology, its perceived ease of use and a demanding working environment, has led to the increasing use of social software by businesses. Reported evidence reveals that companies have enhanced their performance through developing social networks; being transparent by sharing information through collaborative communities appears t...
Purpose Effective technology transfer from universities to enterprises is a theme that resonates throughout many countries and universities have long been seen as a hotbed of new ideas, technologies and improved ways of doing things (Henderson et al. 1988). Universities generate: new products and processes through engineering research; provide cure...
Enterprise Risk Management (ERM) is a framework that is used by large organizations to manage risk as a whole. The key difference between ERM and traditional risk management is that in the latter risks are managed individually, whilst the former requires the aggregation of risks to facilitate risk management. However, current methods for risk aggre...
The focus of this paper is improvement of the effectiveness, efficiency and utilization of a UK Primary Care Trust's logistical assets – with respect to both patient and non-patient logistics. The Trust has a Strategic Plan to improve the participation in, and quality of, health care for those in its catchment area. Particular priorities from the p...