Jacquline Tham

Jacquline Tham
Management and Science University | msu · Graduate School of Management

About

69
Publications
26,305
Reads
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350
Citations
Citations since 2016
69 Research Items
350 Citations
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120

Publications

Publications (69)
Article
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The public education system of Sri Lanka suffers from poor education outcomes and wide disparities in academic achievement across schools, and studies have revealed that students’ outcomes are best when the teachers are qualified in both, the subjects they are assigned to teach and in pedagogy. Though the studies have revealed that student outcomes...
Article
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Public education system of Sri Lanka suffers from poor education outcomes and wide disparities in academic achievement across schools, and studies reveal that students’ outcomes are best when the teachers are qualified in both subjects, they are assigned to teach and in pedagogy. At present teacher stress has become a critical issue in the educatio...
Article
Municipal councils of a country are public services organizations that have been operating in a market monopoly. The purpose of carrying out a pilot study is to check the appropriateness of the questionnaire and the feasibility of the analytical process before carrying out a comprehensive research study. This pilot study focuses on the service qual...
Article
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The research has been conducted to study the impact of brand image and Quality on the customer's purchasing behavior of imported brand clothing in Kazakhstan. The study's objectives were to investigate the factors influencing customer behavior, including brand image and Quality. As well as to investigate the influence of consumer behavior on buying...
Article
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This research seeks to identify and analyze the market competition for the Jiangsu Express industry. In 331 prefecture-stage towns, there are around 13,000 self-operated shops. SF Express made a total profit of 57.48 billion yuan in 2016. To retain a competitive edge, express businesses must have a recognizable brand. Franchising may assist in enha...
Article
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This study will examine the challenges and solutions faced by Jiangsu Express in the market. To retain a competitive edge, private express companies must build a reputable brand. The franchising strategy may support the website’s enthusiasm by quickly growing the business. Rapid growth has several drawbacks, such as high employee turnover and low c...
Article
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Mobile payment refers to a payment method by which a consumer pays a bill for goods or services through a mobile terminal. mobile payment users can send payment instructions directly or indirectly to a bank financial enterprise via mobile devices or proximity sensing devices, thereby enabling currency payments and funds transfers. It realizes the i...
Article
Full-text available
Mobile payment refers to a payment method by which a consumer pays a bill for goods or services through a mobile terminal. mobile payment users can send payment instructions directly or indirectly to a bank financial enterprise via mobile devices or proximity sensing devices, thereby enabling currency payments and funds transfers. It realizes the i...
Article
Full-text available
Mobile payment refers to a payment method by which a consumer pays a bill for goods or services through a mobile terminal. mobile payment users can send payment instructions directly or indirectly to a bank financial enterprise via mobile devices or proximity sensing devices, thereby enabling currency payments and funds transfers. It realizes the i...
Article
Full-text available
The Internet has become the best innovative driver in the fourth industrial revolution, transforming businesses into a technological era with speed and cost-effectiveness. E-commerce is one of the modern business strategies used by many companies to expand their market without limiting its geographical boundaries. This business strategy was initial...
Article
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Total quality management (TQM) is a collection of strategies for constantly improvement inside organisations. The government of UAE has made considerable measures towards the adoption of TQM. Despite that, many organisations in UAE are not able to adopt the principles of TQM. The purpose of this study is to explore the influence of TQM principles p...
Article
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Since 1980, Total Quality Management (TQM) has emerged as a management strategy for providing customers with services that match their needs. In the UAE, the department of municipal affairs and transport will introduce quality measuring tools. TQM establishes quality as the guiding force behind leadership, planning, and design, necessitating the as...
Article
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To provide customers with services that meet their demands, Total Quality Management (TQM) has arisen as a management technique since 1980. Quality measurement instruments are to be implemented in the department of municipal affairs and transport in the UAE. TQM makes quality the driving force behind leadership, planning, and design, thus it requir...
Article
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In the current competitive global market, the international relations have key importance for the nations. Particularly, international relations related to the economic activities are increasing among different nations. Therefore, the objective of this study is to examine the role of information technology (IT), entrepreneurship and international t...
Article
The rise of food-related diseases in population has prompted a slew of public policy and private-sector interventions, including the use of nutrient labelling. This paper attempts to investigate the different term use to define the use of nutritional label among the researcher in this area. This study identified and synthesized evidence from over 2...
Chapter
This chapter aims to establish the present understanding and commonality with the variables that affect e-business allocation. The model was tried with 200 Malaysian respondents as an example. The questionnaires were distributed to SME business visionaries in a variety of sectors. Additionally, a role connection for the extent of exposure to e-busi...
Chapter
This chapter focuses on studying data mining technologies and the predictive analysis of product sales for Amway (M). Several parts have been adopted to outline the rationale for the research, which consisted primarily of reading books, journals, and internet articles on data mining and conducting interviews and observations to collect Amway data (...
Article
Educational policy in the field of private education in Libya, there was no fixed and visionary policy. The increase in the number of graduates of technical and technical education without attention to quality indicates the absence of an integrated educational policy to reform education and develop training in previous periods due to the absence of...
Article
Due to the Covid-19 lockdown, educational disruption has become a global concern, necessitating a concentration of regulators and new researchers to resolve. Thus, the current study examines the role of instructors' inventiveness and commitment to resolving educational disruptions in Malaysian institutions. Additionally, this paper explores the med...
Article
Hսmаո rеѕοսrϲе рrаϲtіϲеѕ аrе οrgаոіᴢаtіοոаӏ tοοӏѕ tհаt ϲаո ƅе аԁοрtеԁ tο аttrаϲt аոԁ rеtаіո tհе ƅеѕt tаӏеոtеԁ еmрӏοуееѕ іո οrԁеr tο аϲհіеνе οrgаոіᴢаtіοոаӏ οƅϳеϲtіνеѕ. Tο аttrаϲt, rеtаіո аոԁ аԁԁ tο ѕհаrеհοӏԁеr νаӏսе іոոονаtіνе, Hսmаո Rеѕοսrϲе Mаոаgеmеոt рrаϲtіϲеѕ аrе rеԛսіrеԁ tο ƅе іmрӏеmеոtеԁ. Using literature review, the aim of this research is in...
Article
Civic engagement in the efforts towards national security is an important to Libya because Libya after the revolution of 2011 suffered from weak national security due to many factors including the exist of many armed group, central government, and the tribes influence in the society. Using Literature review, the aim of this study is to find out the...
Article
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my https://orcid.org/0000000309962425 ─Abstract─ The main reason to conduct this study was to examine the role of social support, interdependent self-Construal and E-WOM on subjective norms and repurchase intention among university students. This study was designed to gather data from university students studying in public sector universities of Ku...
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─ Customer retention is critical for firms to optimise their profits. As a result, this study was created to examine the relationship between website design, privacy, online trust, customer satisfaction, and retention. The study employed a cross-sectional research design. The research was conducted quantitatively. The data was acquired from Islamic...
Article
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The presence of Luxurious Branded Hotels in Asia has been significant in the past few decades fueled by the growing upper middle and high class in the societies including Malaysia. Along with these factors, many scholars argue that different factors are associated with consumer attitude towards luxury. In this research it has been found that consum...
Article
The educational policy plays an important role in shaping the overall policies of the educational system. The rates of success and development and even economic advancement are measured by indicators of human development, and even local. The aim of this study presented that in developing the research instrument for evaluating the structure decision...
Article
The educational policy is in harmony with society's potentials that it can be used for the benefit of the educational process and the goals and aspirations that education seeks to achieve; there is no point in drawing up ideal educational policies that the educational reality cannot promote. This research will attempt to reach a suitable model afte...
Article
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Customers' purchase of luxury brands reflects their lifestyle, personality and mindset rooted in their financial power, individual values, and social status. Luxury brand intention is reflected by the prestige consumption mind-set backed by the high financial power, their personal values, consumption attitudes, social value systems, individual pers...
Article
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To facilitate China’s economic reform, the rapid growth of the industrial fund has become a vital support force. This study aims to evaluate the Local Government’s Industrial Investment Fund Sustainability in Henan, China. Two-factor theories, quasi-public theory, market failure theory and sustainable development theory, along with a study of domes...
Article
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The Chinese market is an ever booming market whereby access to information is becoming more effortless and more manageable. This study aims to analyse the establishment of a local government industrial investment fund in China. A quantitative analysis constitutes this study. The latest literature and previous research on the regulatory system, the...
Article
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This study aims to explore the determinants of sufficient growth of the Local Government Industrial Investment Fund in Henan, China. The industrial investment fund in China started with the development of an overseas investment fund. China has become the world’s second-biggest equity investment market. Industrial capital has thrived in recent years...
Chapter
The rapid development of technological advances has brought many alterations and development to many profit-driven as well as non-profit-oriented organizations. Higher learning institutions have also benefited from technological advancements in this setting. Although the use of technology and the widespread use of online learning are no longer unco...
Article
Many businesses have not taken steps in this business direction of analysing and manipulating the obsessive use of social media for transaction purposes. Thus, there is a gap between what the new social shopper wants and what features are currently available on social commerce thereby adversely affecting the sales and value of the social commerce r...
Article
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The rapid development of industrial fund has become an essential supporting force to promote China’s economic restructuring. The purpose of this study is to determine Industrial Investment Fund Sustainability for the Local Government in Henan, China. To review the research phenomenon empirically and theoretically, two factor theories, quasi-public...
Article
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The purpose of this study is to examine the development of the industrial investment fund for the local government in China. This study constitutes a quantitative study. Based on a model framework, the existing literature and previous studies on the regulatory mechanism, market exit mechanism, professionals, lack of risk prevention, single fund por...
Article
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The aim of this paper is to establish a conceptual articulation of team confidence in team success in scientific research teams at universities in the province of Jiangsu, China. Many universities have set up scientific research teams in order to produce further scientific research achievements and to promote progress. The study goals of this resea...
Article
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The purpose of this paper is to determine the impacts of conflicts on team trust and team performance at the University Scientific Research Teams in Jiangsu Province, China. This study considers three types of conflicts as independent variables, team success as a dependent variable, and team confidence as the mediating variable (task conflict, rela...
Article
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Customer attitude towards luxury brands reflects an individual's lifestyle, personality, and mindset. As Asian countries enjoy rapid economic prosperity, many luxury brands of products have rapidly penetrated the consumer market of many major countries in this region. The aim of this study is to examine the factors affecting customer attitudes towa...
Article
The function of tourism marketing carries a broader and more comprehensive concept than the concept of activities and activities carried out by the traditional marketing department because tourism marketing requires close cooperation between marketers and those managers responsible for operations and human resources. The objectives of this study ar...
Article
The tourist services sector is currently undergoing a distinct phase characterized by radical changes, excluding traditional ways and means of doing business, which have been carried out outside the sector. The objectives of this study are to study local tourists in the tourism areas of the central region of Libya; The descriptive analytical method...
Article
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The role of tourism marketing has played an active role in achieving this growing trend in the number of tourists on the one hand and the value of international tourism revenues on the other. Due to the increasing competition to acquire and maintain customers, there has been an urgent need to use successful scientific methods in marketing tourism a...
Article
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p>This research was done in order to analyse the need for effective drug awareness training programs, to identify and analyse the key characteristics of effective drug prevention programs and to propose a framework for effective delivery of Drug Prevention Programs in schools of UAE. Hence, a survey was done to get to the findings of the research....
Article
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p>The effectiveness of drug abuse prevention programs in schools especially in Dubai, UAE will be beneficial and meaningful to the students, parents, community as well as to the literature itself. The history of drug abuse showed that it is contrary to the purposes of Islamic Sharia in the preservation of their five essentials (religion, life, hono...
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p>There are visible dimensions for the problematic phenomenon of drugs abuse and abusers, and yet it has hidden dimensions related to those who are not abusers but have psychological and social readiness if the conditions allow them to, we call those the vulnerable This research was done in order to analyse the need for effective drug awareness tra...
Article
Museums played vital role in the preservation and conservation of the artefacts, monuments and all the equipment of the histories. It is started from the earlier in 1907 which is National Museum was built in that era and it is administrated by Malaysia Federal D epartment. This museum has decided the pathway of the promotions to the culture and his...
Article
The aim of this paper is to examine the psycho-social viewpoint of knowledge sharing and job performance in Malaysia. Since this is a theoretical review, this article relies only on the literature analysis and logical explanation based on the facts that have been addressed. The results stress many issues such as expertise in information management,...
Article
Malaysia"s museum industry began in the early 19th century. The Selangor Museum, now the original National Museum, was established in 1907 and operated by the Museum Department of the Federal Malay States. In order to reach tourists travel satisfaction, this paper would investigate the effectiveness of museums in promoting Malaysian culture and her...
Article
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Total Quality Management (TQM) has been implemented in diverse industries globally, anticipating performance improvements. Among the plethora of research supporting the success of TQM, there are controversial reports highlighting failures of TQM. Employee work attitudes arising as the immediate outcomes of TQM have been reported and have been conce...
Article
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Mobile payment is considered as a technology innovation which is being exploited and fur-ther expanded in both developed and developing or emerging countries. It is considered as an alternative method to cash payment method. This study is employed with the objective of exploring how Cambodian user behavior intention is affected by perceived transac...
Article
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The purpose of this paper is to understand how transfer pricing law affects transfer pricing decision making in foreign direct investment enterprises in Vietnam. The study also suggests further research on the determinants over transfer pricing decision making of these enterprises to have better solutions to deal with transfer mispricing in Vietnam...
Article
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The purpose of this paper is to evaluate the differentials effects of the tax rate on transfer pricing activities in foreign direct investment enterprises in Vietnam. The study then suggests further research on the determinants over transfer pricing activities of these enterprises to have better solutions in dealing with transfer mispricing in Viet...
Article
This study discusses Tariqah Alawiyah conducted by qualitative methods, surveys, observation, and participation. The Ba 'Alawi sadah or Sadah Ba 'Alawi (Arabic: السادة آل باعلوي, romanized: al-sādatu al- bā'alawiy) are a group of Hadhrami Sayyid families and social groups originating in Hadhramaut in the southwest corner of the Arabian Peninsula. M...
Article
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Mobile payment (m-payment) is determined as modern application of electronic commerce. It helps financial institutions to widen the financial services to existing customers in developed countries and to increase financial inclusion in developing and emerging countries. Cambodia is a country with low financial inclusion and National Bank of Cambodia...
Article
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This paper analyzes the effects of market orientation and innovation on competitive advantage and business performance. The method of collecting data is a designed questionnaire. The sample size is 150 textile SMEs in Selangor, Malaysia. Path analysis by operating SPSS 20.0 is used in analyzing the research. The result shows that market orientation...
Article
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This study is primarily focused on the effect of total quality management (TQM) on organization performance of Small and Medium Enterprises (SMEs) service sector in Selangor, Malaysia. The four critical elements of TQM; namely customer focus (X1), continuous improvement (X2), strategically based (X3), and total employee involvement (X4) are used as...
Article
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The purpose of this paper is to analyze the effect of marketing mix on customer loyalty through customer satisfaction in food and beverage products of SMEs in Malaysia. The method of collecting data is by using questionnaire and a sample of 300 customers is used for data gathering. Path analysis and Sobel test are used in analyzing the data. The fi...
Article
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Earnings management is an alternative action to achieve their goals, although this action will produce financial reports that can mislead the reader, in fact, many banks in Indonesia do this practice. This study attempts to examine the effect of factors that influence earnings management in conventional Indonesian banks. The variables in this study...
Article
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Shariah-Compliant Hotel (SCH) is a new innovative concept in the field of the hotel which is growing rapidly in this upscale business. The purpose of this study is to measure the service Quality of Shariah-Compliant Hotel (SCH) on Muslim Customer in Shah Alam to achieve the objective, the journal uses the observation method which is to spread the q...
Article
This study investigated the university students' motivation and performance in integrated science. A sample of 1316 students from public and private universities in Bangladesh participated in the study. Of the sample, 619 were male students and 697 were female students and their average age was 21.4 years. The motivation instrument used was the sci...
Article
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The advancement of Green Concept studies has triggered some significant disarray about the manner of the build and rendered it difficult for everything except the most passionate peruses to remain conscious of advances in this area. Even though many green initiatives introduced in the world, consumers' acceptance of green concept and green products...
Article
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The purpose of this study is to measure the role of job stress among the academic staff of the private universities of Bangladesh. A survey was conducted among 150 academic staffs of the private universities across Dhaka and Chittagong city in Bangladesh, concerning the trends of job stress and satisfaction and the likely relationship between them....
Article
Shariah-Compliant Hotel (SCH) is a new innovative concept in the field of the hotel which is growing rapidly in this upscale business. The purpose of this study is to measure the service Quality of Shariah-Compliant Hotel (SCH) on Muslim Customer in Shah Alam to achieve the objective, the journal uses the observation method which is to spread the q...
Conference Paper
The purpose of this study is to measure the role of job stress among the academic staff of the private universities of Bangladesh. A survey was conducted among 150 academic staffs of the private universities across Dhaka and Chittagong city in Bangladesh, concerning the trends of job stress and satisfaction and the likely relationship between them....
Article
Full-text available
Tourism is characterized as having an essential role in contributing to the sustainable development of a country’s economy particularly in a developing country, while the accomplishment of this sector relies exclusively on the strategic application of marketing activities. Culture is one of the critical factors which influence the effectiveness of...