Jacob Korenblum

GSMA

Mobile Network Operators (MNOs) are increasingly sought as partners to deliver services developed by the humanitarian sector and Non Governmental Organisations (NGOs) in the wake of natural disasters or other humanitarian emergencies. A shift towards the digitisation of aid, as well as the ubiquity and scale of mobile networks, has led to mobile te...

This joint effort draws on the wealth of existing expertise across numerous organizations and previous research to codify a series of best conduct practices for the use of SMS in disaster response. This guideline document is a collaborative work in progress and therefore neither fully comprehensive nor entirely complete. The need for a public SMS C...

In 2005, armed with two years of college Arabic and a vague employment contract, I tumbled out of a taxi and onto the main street of Ramallah, Palestine. The region was anything but stable. Six months after my arrival, Hamas won its first elections and came to rule the West Bank; roughly 18 months after that, the party was ousted in a series of blo...

This chapter illustrates how simple mobile technologies can facilitate basic social service delivery and reconstruction efforts in countries where conflict is ongoing or has recently ended. Section 6.1 provides context on the characteristics of conflict/post-conflict zones and the feasibility of technology use in these environments. Section 6.2 off...

With its low cost and high penetration rates, mobile technology is uniquely poised to address developing-country labor market inefficiencies, by boosting young job-seekers access to employment information. Simple services like the SMS-based ¿job matching¿ application developed by Palestinian-Canadian NGO Souktel have transformed local labor markets...