Imad Al Muala

Amman Arab University · Department of Business Administration

This paper aims to clarify the effect of organizational communication on achieving the effectiveness of administrative decisions in organizations. Data was collected from previous studies using the descriptive analysis method. The findings confirm that the effect of organizational communication leads to the achievement of the effectiveness of manag...

Purpose: The goal of this study is to determine how organizational justice (OJ), employee silence (ES), and workplace bullying (WB) affect turnover intention (TI). ES and WB play mediating roles in this study, and work stress (WS) acts as a moderator between ES, WB, and IT. Design/methodology/approach: The study has selected for a quantitative meth...

Purpose: The goal of this study is to determine how organizational justice (OJ), employee silence (ES), and workplace bullying (WB) affect turnover intention (TI). ES and WB play mediating roles in this study, and work stress (WS) acts as a moderator between ES, WB, and IT. Design/methodology/approach: The study has selected for a quantitative meth...

In today's world, the hotel sector is growing at a rapid pace and is becoming a worldwide industry. With intense competition, it is important for five stars hotels to be able to retain their customers and the understanding towards factors influencing customer loyalty seems to be paramount. The study examined four major predictors of customers' loya...

Workplace bullying comprises harmful acts that take place in the course of a person’s employment. Studies have confirmed that the impact of workplace bullying may be damaging for individuals and organizations. To date, the majority of studies of workplace bullying have been carried out in Western countries, located in Australasia, Europe and North...

The availability of the internet and its usage has become accessible to all and it has contributed to the ease of employees avoiding work pressure and leading it for non-work-related matters, which is cyberloafing. It has caused many problems in organizations and the most affected are organization commitment. The purpose of this study is to examine...

The aim of this paper is to shed the light on a problem concerning the employee's use of the internet during working hours for none work related purposes. This phenomena has been labelled in this paper as cyberdeviance which it is form of negative performance. Specifically this paper suing social exchange theory to explain the possible direct relat...

This study aims to identify the influence of psychological empowerment dimensions (ie, meaning, impact, competence, and selfdetermination) on employee performance. The current research also intends to explore whether the educational level of employees affects the relationship between psychology empowerment and their performance in hotels. This stud...

This study aims to identify the impact of strategic thinking on human resources development at one of the government organisations in Jordan. The study population consisted of 3,466 employees from different organisational levels. A total of 300 participants (e.g. from managers and their assistants to department heads and supervisors) were randomly...

This study aims to analyse the impact of job demands and job resources on job stress among journalists in Jordan. In addition, the moderation effect of organisational support on such relationship is assessed in this research. A questionnaire survey was conducted among journalists working in daily newspapers in Jordan. This study used multiple and h...

Background: Turnover intention has the possibility to have destructive effects on the life of nurses, healthcare organizations and societies in general. It is considered as one of the major problems that many organizations face, because higher costs and losses could happen because of turnover intention. All over the world, nurses shortage in increa...