Ilona Bartuseviciene

Mykolas Romeris University · Project managment center

This paper investigates whether and in what way digital governance can contribute to the development of antifragility in public sector organizations. In this study, antifragility is realized as a set of core capabilities that equips organizations with the knowledge and capacity to deal with and capitalize on uncertainty. A survey was conducted thro...

Public sector organisations are increasingly tasked to adapt and evolve, dealing with shocks and disturbances without compromising their role as wealth generators. However, as complex adaptive systems, they do not manifest equal capacity for adaptation and evolution in response to complexity. This article explores the role of resilience in public s...

The focus of this research is on assessing the perception of public service quality through a customer-centred approach. Public service quality comprises multiple factors that are prioritised differently by customers. Therefore, the study aims to conduct a literature review to identify the primary quality dimensions of public services and evaluate...

Research background: During the COVID-19 pandemic, public sector entities encountered extraordinary difficulties in maintaining the delivery of public services. They were ill-equipped to operate in the unpredictable circumstances of the pandemic, causing a significant impact on the accessibility and quality of public services. This scenario also hi...

This study aims to examine the perspective of public sector resilience development, which is explored as a three-stage construct: Planning, Adaptation, and Enhanced Learning. We analyzed whether these three stages are equally important in developing organizational resilience in the public sector. To assess the developmental importance of the three...

Purpose Crowdfunding models recently emerged as relevant enhancing systems aimed at fostering innovation and entrepreneurial dynamics. Accordingly, great attention has been paid to seeker firms' characteristics and platforms. For this reason, adopting a holistic knowledge-based perspective on crowdfunding is essential. This paper first identifies a...

Purpose The purpose of this paper is to define the main dimensions/aspects of resilient organizations and propose a benchmarking model to assess an organization's resilience in the context of uncertainty. Design/methodology/approach The systematic literature review method was applied to collect and synthesize relevant scientific literature from 20...

Purpose This paper aims to model organizational resilience structure. Based on the central insights of the scientific literature, organizational resilience is modelled as the result of an organizational capacity to bounce-back and bounce-forward. Design/methodology/approach The paper is based on a quantitative empirical study to support the struct...

Research background. The electronic environment has become an integral part of today’s marketing environment. The transformation of information technology makes it possible to reach the desired customer through various business instruments, regardless of his location. The number of consumers using the Internet to search for goods and services is in...

A lot of discussions on the variety and identification of individual abilities and / or general competences arise. There is a lack of unanimous approach among scholars. Relevance of the research is proved by numerous publications on human, intellectual, knowledge capital, the impact of intangible assets on economic growth of the country and competi...

In recent years, the aspect of trust in the context of inter-organizational relationship has deserved an increased attention from foreign scientists. The importance of investigation has been shown by a growing number of publications on the role of trust in international relations. The interest in this field of study, on the one hand, was determined...