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Introduction
Current institution
Publications
Publications (29)
Some approaches to representing the diverse range of capabilities within the population focus on representing those with severe losses in a sin-gle capability, such as vision or mobility. This approach follows the simplistic view that people are either able-bodied, or have a single severe capability limita-tion. This paper challenges this view usin...
Information and communication technology (ICT) plays a critical role in the modern workplace. Yet it is a double-edged sword consisting of a set of resources that can help improve our lives while at the same time placing demands on us that can have a profound negative impact on our well-being. This action research study explores the relationship be...
Background
The nurse-in-charge (NIC) role has been implemented in many emergency departments (EDs) to assist with smooth operations and coordination across the ED, together with the emergency physician in charge (EPIC). This work aims to describe the problem-solving approaches used by NICs and the coordination of their role with other team members....
Technology dominates our lives, mobile technology in particular. In 2016 Apple sold their billionth iPhone. By 2018 they had sold their 2 billionth device based on the same underlying operating system. We access such technology through the user interface (UI) and concerns have been raised about the usability of such devices. The situation has been...
Visibility in user interfaces (UI) is a critical element of making a product usable. However, the visibility of modern user interfaces can be compromised in a number of distinct ways. Firstly, some user interface controls have no visible attributes at all, from a visibility perspective they are effectively ‘missing’. Secondly, if an element is pres...
We live in a post-WIMP world. The traditional Windows, Icons, Menus and Pointers of the PC graphical user interface are no longer present in many hand-held devices. There has been a dramatic rise in the use of smart phones in particular, with Apple selling their billionth iPhone in 2016. This trend in devices and the shift to touch interfaces has c...
Older users with limited technology prior experience represent an important user group, in part due to their increase in the population in developed countries. The authorship team collectively have decades of research experience as well as significant industrial experience as part of knowledge transfer, conducting user trials and designing for this...
Introduction
The emergency physician in charge role has developed in many large EDs to assist with patient flow. We aimed to describe and classify the problem-solving actions that this role requires.
Methods
We interviewed senior emergency physicians and performed iterative, qualitative observations, using continuous reflective inquiry, in a singl...
Dignity is a key value within healthcare. Technology is also recognized as being a fundamental part of healthcare delivery, but also a potential cause of dehumanization of the patient. Therefore, understanding how medical devices can be designed to help deliver dignity is important. This paper explores the role of empathy tools as a way of engender...
Assess patients' preferences in a pilot crossover study of two different electronic voiding diaries against a standard paper diary. Assess urological health professional (HP) opinions on the electronic bladder diary reporting system.
Two different electronic diaries were developed: (1) electronically read diary-a card with predefined slots read by...
Inclusive design has unique challenges because it aims to improve usability for a wide range of users. This typically includes people with lower levels of ability, as well as mainstream users. This paper examines the effectiveness of two methods that are used in inclusive design: user trials and exclusion calculations (an inclusive design inspectio...
This paper reports on an innovative approach for teaching creativity in Design and Technology education based on the notions of authentic learning. Working with secondary schools in England and Ireland, the research team has been developing an intervention known as ‘Designing Our Tomorrow’ (DOT) which introduced students to the important principles...
This paper starts out with a discussion of the importance of user-centred design, outlining its history and current embodiment in national and international standards and considers its particular relevance in addressing the needs of ageing populations. The paper moves on to examine how the premise of user-centred design has been taken up in educati...
Touchscreen devices are often limited by the complexity of their user interface design. In the past, iterative design processes using representative user groups to test prototypes were the standard method for increasing the inclusivity of a given design, but cognitive modeling has potential to be an alternative to rigorous user testing. However, th...
TheAlloy have been working together with British Telecom (BT), as their product design consultants, for over ten years. During that time BT have undergone a key transformation which has had a profound impact on their design focus. This transformation has seen BT actively embrace inclusive design as a core driver for their business objectives. As pa...
This paper describes the University of Cambridge, Engineering Design Centre's (EDC) case for inclusive design, based on 10 years of research, promotion and knowledge transfer. In summary, inclusive design applies an understanding of customer diversity to inform decisions throughout the development process, in order to better satisfy the needs of mo...
This article offers evidence from a classroom-based research study in English secondary schools which developed an innovative approach to teaching in Design and Technology based on inclusive design (also known as universal design). The research evidence highlights how creative, problem-solving approaches in Design and Technology can be used to prov...
For design to be truly inclusive, it needs to take into account the range of users’ capabilities. To do this appropriately, good data on those capabilities is needed. This paper reports on results from a postcode sampled survey of 362 people. The survey examined a wide range of user capabilities and characteristics, but the paper focuses on just a...
Objective. The importance of user involvement in design, development and diffusion of all devices is widely accepted; however, the methods of achieving true user contribution to a design or development process are challenging. The challenges are increased when the target consumers for the device have disabilities that can make traditional methods o...
This paper describes the case for inclusive design developed by the Engineering Design Centre, University of Cambridge. This is based on 10years experience researching inclusive design and promoting it in industry. The approach is a pragmatic one, bridging from where many companies currently are to a more inclusive approach. This paper uses the sta...
This paper describes the case for inclusive design developed by the Engineering Design Centre, University of Cambridge. This is based on 10 years experience researching inclusive design and promoting it in industry. The approach is a pragmatic one, bridging from where many companies currently are to a more inclusive approach. This paper uses the st...
We begin with a short review of the limitations of UK practice and government policy on wireless emergency communications. We focus on the limitations of current practice with reference to brief case studies from two recent emergencies: The Carlisle storms and flooding of January 2005, and the terrorist bombings of London's public transport on 7 Ju...
This paper discusses how designers should consider the needs of people over 50 years of age as well as those with disabilities when developing consumer products, particularly since these segments of the population have steadily been growing over the last few years and the fact that they have huge spending power. By adhering to the concept of inclus...
