Hyo-Jin Kang

Sungshin Women's University · Department of Service Design Engineering

As interest in health increases, various smart healthcare services are being launched. However, the sustained usage rate is low, indicating the importance of providing motivation for continued use of smart healthcare services. The purpose of this study is to propose a design prototype in a usable form by creating a home training app using motivatio...

With the COVID-19 pandemic, the importance of home health care to manage and monitor one’s health status in a home environment became more crucial than ever. This change raised the need for smart home health care services (SHHSs) and their extension to everyday life. However, the factors influencing the acceptance behavior of SHHSs have been inadeq...

Background: With the rapid development of information and communication technologies, smart homes are being investigated as effective solutions for home health care. The increasing academic attention on smart home health care has primarily been on the development and application of smart home technologies. However, comprehensive studies examining t...

We previously proposed a conceptual framework of a smart servicescape wheel (SSW) in order to delineate the broad continuum of environmental constraints in smart homes for health care services (SHHSs) [1]. This framework was established through expert analysis and an extensive literature review, and its structure and applicability must be validated...

Objective The purpose of this study is to view research trends on surgery with mixed reality, and present the intellectual structure using bibliometric network analysis for the period 2000-2019. Methods Analyses are implemented in the following four steps: (1) literature dataset acquisition from article database (Web of Science, Scopus, PubMed, an...

The dramatic advancement of Internet of Things technology and smart services has encouraged the integration of smart home and healthcare service. Despite various research studies on the technology of smart home healthcare services, it is essential to approach those services from the service experience perspective. Moreover, it would be significant...

Aim: The purpose of this study is to demonstrate the impact of intelligent healthscape quality (IHQ) on job outcomes and job satisfaction via the pleasure feeling of nurses, a positive emotion towards the work environment. The moderating effect of innovativeness as a personal trait is also investigated. Design: A descriptive, cross-sectional, su...

Integrated Nursing Care Service has been conducted in Korea since 2013, and there are several suggestions to enhance the medical staff’s efficiency. This research aims to suggest a way to develop a model of IHQ to delineate ecological constraints of robotic environment. Observation study was implemented and video analyses were conducted. To support...

Background: Smart homes are considered effective solutions for home health care for the elderly, as smart home technologies can reduce care costs and improve elderly residents’ independence. To develop a greater understanding of smart homes for health care services (SHHSs), this study accentuated the necessity of ecological approaches with an empha...

4차 산업혁명의 시대가 도래함에 따라 VR, AR 기술과 로봇 수술이 결합된 다양한 의료 기술이 수술실을 변화시키고 있다. 대표적인 로봇 수술 기기인 다빈치(daVinci)는 기존 복강경 수술과 달리 특수 카메라 렌즈와 손 떨림 보정 그리고 균일한 힘 전달을 통해 안정적인 수술을 지원할 수 있는 혁신적인 성과를 가시화하였지만, 실제 이를 뒷받침할 수술용 의료 정보 시스템에 대한 연구는 아직 활발하게 이루어지지 않고 있다. 따라서 본 연구에서는 집도의의 수술 과정을 지원해줄 수 있는 수술용 의료 정보 시스템의 기능 구성 요소를 도출하는 것을 목적으로 한다. 이를 위해 사용자 관찰 및 인터뷰를 진행하였으며 이를 바탕으로 각...

BACKGROUND Smart homes are considered effective solutions for home healthcare for the elderly, as smart home technologies can reduce care costs and improve elderly residents’ independence. To develop a greater understanding of smart home for healthcare services (SHHS), this study accentuates the necessity of ecological approaches with emphasis on e...

Due to the growing importance of professional virtual communities (PVCs) to share professional knowledge in practice, this research proposes an integrated success factor model of PVCs encompassing (1) the componential aspect of a VC system from the operator’s perspective, (2) the knowledge-sharing aspect of a professional community from the members...

Healthcare facilities, where the newest medical technology based services are implemented by multiple stakeholders should be considered with a different point of view from other types of service buildings. However, there has been little effort to suggest the specific characteristics of advanced (technology-enhanced) healthcare facilities and moreov...

The dramatic advancement of Internet of Things technology and smart services has encouraged the integration of smart home and healthcare service. Despite various researches on the technology of smart home healthcare services, it is essential to approach those services from the service experience perspective. Moreover, it would be significant to con...

Background Middle-level design managers (MLDMs) hold important positions as these managers are involved in the first stage where strategic or human relations tasks (namely, non-practical design activities) surpass the operational activities of design practice. Hence, MLDMs can confront the challenge of performing different kinds of roles and functi...

Ever since Bitner defined the term “servicescape” as the physical environment in which the service is assembled, several scholars have attempted to better understand the impact of the built environment in the context of different service settings. While servicescape is a topic of increasing academic interest among scholars and practitioners, most s...

The rapid development of IoT technology has accelerated the growth of smart services. Despite the proliferation of smart services, academic research is still in its early stage particularly in terms of service experience and service design. Concerning a service experience viewpoint, it is essential to consider the context and environment of smart s...

As the local manufacturing industry has entered a phase of stagnation, service and product design based on user experience has been highlighted as an alternative for the innovation. However, SMEs(Small and Medium-sized Enterprises) are still struggling to overcome the current crisis. One of the reasons is that SMEs do not have enough contact points...

What is the most significant criteria when you design a healthcare robot? Lots of robots for healthcare environments are being developed, however few of them have succeeded in the real field. Therefore, we tried to present a new perspective to approach this problem. In this paper, we propose a framework that verifies usability by interpreting the r...

Background The competence development of middle-level design managers (MLDMs) is essential since they may encounter the challenge of cultivating competences different from those of practical design. The question of which competences to develop was answered in the prior research on the Competence Model for Design Managers (CMDM). Thus, this study a...

중소기업과 UX 전문가 간 협업 지원 환경 구축의 필요성에 따라, 전문가와 수요 기업을 대상으로 지식 마켓, 매칭 지원, 협업 프로젝트 관리 지원 서비스를 제공하는 온라인 플랫폼이 개발 중이다. 본 연구는 이 플랫폼 구축 사업의 초기 단계에서 온라인 전문 커뮤니티의 성공적 개발을 위해 고려해야 할 가치 속성 도출을 목표로 한다. 온라인 커뮤니티의 성공요인에 대해 커뮤니티 유형 및 수명 주기와 결부하여 기존 연구가 있었지만 일반적인 관점을 나타내는 한계가 있었다. 따라서 본 플랫폼 구축에 실제적으로 고려할 가치 추출을 위해 이해당사자들 대상으로 이슈 발상 워크샵, 기능 분류 워크샵, 가치 추출 워크샵을 순차적으로 시행하였...

Design managers are called upon to enhance their competences at various levels within the corporate environment. Accordingly, this study aims to establish a competence model for design managers (CMDM). The CMDM was established through deductive content analysis of pertinent international journal articles. The study further investigates the competen...

The necessity for primary design education is increasing to cultivate STEAM literacy. Accordingly, this study aims to develop a framework of STEAM type design curriculum appropriate for Science and Arts Academy. This curriculum is founded on design education as a general discipline cultivating creative problem solving capability and design thinking...

Since a range of mobile content-based services are released in a market, there have been many attempts to develop an UI index and methodology that reflects the nature of mobile content services. Even though usability test is an effective tool as it evaluates quality of UI, it does not cover following issues: how a certain service is perceived by us...

The objectives of this research is to compare UX elements influencing the satisfaction of users in Korea and North America according to product types of mobile commerce services, to determine UX INDEX suitable for each type of service, and to derive positively influencing UI factors through analyzing the relationship between UX INDEX and UI detail...

Design thinking has become a recent buzzword in business; therefore, investigating whether the concept exists in academia as well as in practice is necessary because business schools are the place where real performers are educated. After a historical review of the education of design issues in management academia, this study focused on executive M...