Hugues Seraphin

Oxford Brookes University

The outbreak of COVID-19 has negatively impacted the event industry, while offering it opportunities to reinvent itself. Reviewing some of Getz (2012) futurist thoughts, is part of this reinvention process. This study concludes that: (a) Future Proposition 2 is accurate (b) Future Propositions 1 and 7 need precisions, and as a result has been refor...

This new volume, Post-Disaster and Post-Conflict Tourism, now going into its 2nd edition, takes an in-depth look at how global geopolitical tensions and global threats affect the tourism industry and offers tools and strategies for meeting these challenges. The book is updated with chapters that include new research, studies, and experiences, many...

Purpose Big data and analytics are being increasingly used by tourism and hospitality organisations (THOs) to provide insights and to inform critical business decisions. Particularly in times of crisis and uncertainty data analytics supports THOs to acquire the knowledge needed to ensure business continuity and the rebuild of tourism and hospitalit...

This chapter explores and discusses responsible management education as a paradox. Indeed, there is a contemplation of whether it is irresponsible to deliver responsible management education. The theory of Organizational Ambidexterity, a theory pertaining to paradox, is applied as a lens to critically reflect on progress within PRME (the Principles...

Tourism Through Troubled Times explores the unparalleled crisis within the current global tourism industry, which includes not only a wide range of risks that threaten economic activity but also a wider and deeper epistemological crisis. Divided into four sections covering risk perception, tourism in crisis, new forms of tourism and the future of...

COVID-19 impacted the tourism sector, and its ripple effect is equally evident in tourism academia at all levels. Since innovation in tourism pedagogy is considered an epicentre of quality education, this study proposes an integrated model to identify the degree of pedagogical innovation adapted by tourism educators. The model is an amalgamation of...

Language bias is a common yet undiscussed practice that can significantly constrain the rigour and generalisation of place-based studies and literature reviews. This paper discusses how research published in English compared with other languages is considered or not when conducting literature reviews. This research focuses specifically on tourism r...

Purpose This study aims to examine the influence of neoliberalism and managerialism on the recruitment of tourism academics in the UK. The study analyses how sustainable the recruitment and retention of talents are in the tourism industry. Importantly, this study provides particular focus on sustainable tourism roles, as well as the impacts of COVI...

The purpose of this chapter is to present secondary data around how the Principles for Responsible Management Education (PRME) are adopted in a global context whilst making comparisons with the Travel and Tourism Competitiveness Index from the Travel and Tourism Competitiveness Report 2019. The discussion is centred around young adults (Generation...

This study has provided determinants influencing the emergence of tourism sustainability activists, which need to be taken into consideration in planning strategies. The contextual determinants include (1) Female (2) Empowered to be sustainability activists, because born or grew up in a pro-environment context (3) Having a higher education qualific...

The breakout of COVID-19 has offered the tourism industry an opportunity to review its current practice. This study investigates two main areas of luxury yachting tourism, namely the benefits and limitations of this sector, and its level of resilience. This conceptual study which is based on secondary research (literature, and social /online platfo...

This chapter, highlights the global outlook of the book afforded through the academic and practitioner insights obtained in different parts of the world. It emphasizes the methodological uniqueness of this publication and stresses its contribution to expanding our knowledge of the luxury yachting industry through the rigour of academic consideratio...

This chapter, Introduction, offers the rationale for writing this book highlighting the limited public knowledge on luxury yachting and the dearth of publications on the industry. It establishes the gap in literature which this book aims to address and discusses its methodological approaches for researching the issues raised in the book stressing a...

This book vast array of philosophical, political, cultural, and ethical perspectives on how best to organise the visitor economy. The book presents a series of international cases, from Cambodia to China, Egypt to the British cathedral city of Lincoln. Therefore, it, if not explicitly, implicitly intimates a view on 'how things are done' differentl...

Despite the growing body of literature on tourism higher education, there is a notable absence regarding the Principles for Responsible Management Education and the tourism higher education and sustainability nexus. The main objective of this study is to evaluate the implementation of PRME in tourism courses and its outcomes in European Union count...

Purpose: This developmental paper presents the overarching conceptualization and context of a yearlong BAM funded research project designed to understand the phenomenon of overtourism (including tourismphobia) within three destinations within Hampshire (UK). Applying the concept of Organizational Ambidexterity (a paradox theory), the conference pre...

“Luxury yachting offers private and exclusive experience which suits the demand of sophisticated customers of the 21st century. As the global tourism industry is embracing the next normal post COVID-19 pandemic, this book appears at the most opportune moment, as it offers a comprehensive insight of the potential of luxury yachting as a tourism prod...

Editorial Novel coronavirus and tourism: coping, recovery, and regeneration issues

‘Sustainability is possibly the most important issue facing the tourism industry in the twenty-first century’ (Edgell and Swanson in Tourism policy and planning: Yesterday, today, and tomorrow. Routledge, New York, p. 45, 2018). The study within this chapter focuses on the future leaders responsible for delivering a sustainable planet, i.e. higher...

The breakout of COVID-19 has massively impacted the event industry. Focusing on Lourdes Pilgrimages, the results of the study reveal that the online delivery of the event, has not negatively impacted on the traditional dimension of the pilgrimage; nor on the satisfaction of attendees. Instead, it has potentially offered some opportunities to the Sa...

There is sufficient evidence in academic scholarship that points to the important role diaspora tourism plays for the economies of homeland communities and countries. Given previous research shows a decreased level of attachment to the homeland in the second generation of immigrants, this research seeks to explore the effects of childhood experienc...

The present chapter centres on Haitian case, which evinces not only the failure of development theory in improving the economies of pour countries but also how political instability and corruption affect competitive capabilities of tourist destinations in the periphery. In the turn of the century, the rise of different risks as terrorism, natural d...

Purpose This study offers insights on the sustainable development goals (SDGs) initiatives of five international hotels, namely, Ibis Getafe, NH Hotels, Occidental Hotels and Resorts, Mariposa Hotel and the Zanzibar Collection. The objective is to show how hoteliers around the world engage in sustainable action. The paper mainly focuses on the Zanz...

Purpose The purpose is to provide an overview as to how the sustainable development goals (SDGs) are being implemented by countries with different tourism requirements and resources. In so doing, this theme issue presents case studies from across the globe and examines them from academic and practitioner perspectives. The case studies cover: hospit...

Purpose This study aims to focus on the phenomenon of “over-education” characterized by a discrepancy between education provided and the needs of the economy vis-à-vis employment. The study considers this issue with reference to tourism and courses taught in the field. Specifically, the phenomenon of over-education is investigated with reference to...

Purpose This concluding paper filters out the main points relating to the achievement of the sustainable development goals (SDGs) arising from the theme issue. The aim is to provide an insight as to how the hospitality and tourism industry is aligning its actions with the SDGs given the backdrop of the COVID-19 pandemic and other recent issues such...

Purpose: This study examines the process by which eWOM susceptibility moderates the strength of indirect links between the perceived credibility of eWOM messages and the intention to visit a destination via the destination image and the perceived usefulness of these messages. Methods: The research hypotheses were tested according to structural equ...

As a global issue, Overtourism has highlighted three main things: (1) Tourism is not the cure for all socio-economic issues faced by destinations; (2) sustainability is still an issue to be overcome by the tourism industry; and (3) incremental strategies (as opposed to radical strategies) are not the way forward for the sustainability of the indust...

Though a lot of studies have analysed the impact of the pandemic on the tourism industry and several suggestions have been made to revive the sector, tourism education is largely overlooked. Tourism and cognate courses offered by higher educational institutions are essentially a part of the tourism system. This study aims to emphasize the perspecti...

Since 2017, the term ‘overtourism’ has become the buzzword for destinations suffering the strain of tourism. It is a critical issue for the 21st Century and beyond, and to date has only been examined from a tourism industry perspective. This book takes a different stand by investigating overtourism from a tourism education perspective. The recent...

There is a recent morbid tendency to consume (gaze) sites of mass death, mourning and suffering. This tendency was baptized in different forms such as dark tourism, thana-tourism or mourning tourism to name only a few. To date, no matter the multiplication of theories and studies, two great tendencies coexist. On one hand, some voices allude to the...

Purpose: This study is addressing the dearth of research regarding children in the tourism industry and cognate sectors, alongside contributing to existing literature on diaspora, and diaspora tourism. Methods: In order to get the most reliable results, triangulation, which is a form of mixed methods, that enables to view a topic from more than on...

Purpose Begging is undoubtedly an ancient phenomenon but when explored from the tourism perspective, it is relatively new. Begging has existed across several historical periods, but with sophistication and savviness, it has developed into a lucrative form of tourism business. While previous studies have reasonably explored the beggar–tourist intera...

Children empowerment should be a core component of any responsible tourism initiatives and their involvement and support is required to achieving the Sustainable Development Goals (SDGs). Drawing on a theory adaptation research approach, this study proposes a framework for children's empowerment for responsible and sustainable tourism, inside and o...

Purpose: This developmental paper represents the conceptualization phase of a yearlong BAM funded research project designed to collect empirical evidence to understand the phenomenon of overtourism (including tourismphobia) within three destinations within Hampshire (UK). Applying the concept of Organizational Ambidexterity (a paradox theory), we w...

Destination Marketing Organizations (DMOs) occupy a central position in the marketing of tourism destinations. They are destination-based organizations assuming several roles that are instrumental in the marketability and sustainability of the destinations. This chapter examines the roles of DMOs at tourism destinations. The aim is to broaden under...

Purpose The purpose of this study adopts a news media narrative approach to Yield insights on aspects of the COVID-19 impact. Design/methodology/approach This study adopts a news media narrative approach as this method can yield insights on aspects of the COVID-19 impact. Findings In the post-COVID-19 lockdown context, second-home tourism and mou...

Purpose The purpose of this viewpoint paper is to discuss whether children can play a role in the sustainability of the tourism industry as a whole. Design/methodology/approach The paper is based on a literature review of key terms: sustainable tourism; mountain tourism; children; and empowerment. Findings Children could potentially play a role i...

This research note addresses the overtourism phenomenon from a revenue management perspective. The paper claims that overtourism is an indication of a revenue management failure, on both destination and corporate levels, because the demand surpasses the capacity of the destination. Overtourism provides destinations and tourist companies with opport...

This discussion explores, from a Caribbean perspective, the nature of the relationships and the sources of bargaining power between British tour operators and Barbados hoteliers. The paper aims to illuminate sources of power asymmetries that exist within the tourism/hospitality context and, in turn, assists Barbados hoteliers with improving their b...

Overtourism and under-tourism are inevitable in an era characterized by globalisation, sophistication and emancipation. Overtourism and under-tourism are the outcome of poor planning, mismanaged destinations and lack of coordination. Both have shared responsibilities in destroying a destination, as different stakeholders nurture contrasting and con...

Existing research on overtourism has so far studied the phenomenon mainly from a tourism industry point of view. This chapter adopts a new stand by investigating overtourism from an educational angle. This chapter offers an inductive investigation of sustainability education on tourism courses in Higher Education (HE). As a tool PRME has a strong p...

This chapter conceptualises the idea of “tourismphobia” by exploring the interactions between visitors and locals in the context of overtourism in order to understand the growth of anti-tourism movements. The study develops our understanding of tourismphobia from a psycho—social angle and provides recommendations to destinations to overcome the tou...

Purpose The purpose of this paper is to examine and provide insights into one of the most influential technologies impacting the tourism and hospitality industry over the next five years, i.e. big data and analytics. It reflects on both opportunities and risks that such technological advances create for both consumers and tourism organisations, hig...

In 2012, the Ministry of Tourism of Haiti decided to change its Destination Marketing Organisation (DMO) logo. By conducting a survey amongst Haitians and non-Haitians, this study took advantage of the change to assess the new logo’s rebranding performance compared to the 1939 DMO logo. Using a Factor Analysis, three attributes were identified: ‘Vi...

Sustainability is an important issue facing the tourism and hospitality industry in the twenty-first century. Children are the tourists of the future. However, little is known about how to educate them to be responsible tourists, in other words, citizens who would be respectful of the destinations visited. The present research attempts to answer th...

The ambidexterity concept is largely used in the strategic management field. However, little is known about its use in travel, tourism, hospitality, leisure, and event research. This study offers not only the first comprehensive analysis of the use of this concept but also a rationale for why it should be more widely used in travel, tourism, hospit...

With issues related to overtourism and, more specifically, tourismphobia, the impacts of any tourism-related activities are being scrutinised. Events falling under this category are therefore being scrutinised. Community events having been hailed to contribute to bridge the gap between locals and visitors, this chapter is going to look at small sca...

This research note addresses Overtourism from locals’ perspective. The main contribution of this research note is that locals, as volatile groups have also proven to be resilient in some cases. This resilience has been developed through an ambidextrous approach, which is the balance between exploitation (using a negative situation) and exploration...

Existing literature has explored the impacts of tourism events on destinations and on their residents as a one-way strategy. However, the direction of those impacts may have a reversal in terms of residents' supportiveness and level of happiness. Happiness and tourism are very topical at the moment and are still under-researched. Based on this noti...

DOI: 10.13140/RG.2.2.14389.83686 Figure 1. The types of ecotourism: a classification model. Figure 1 presents classification of ecotourism types depending on the motivation factors and quantity of tourists. On the chart, each type of ecotourism is estimated and placed in proportion to the prevailing motifs (axis X), mass character (Y axis) and a...

Purpose This paper aims to provide an overview of the significance of this theme issue. To develop a better understanding of the context, the phenomenon of overtourism is introduced. The paper also sheds light on perverse impacts of overtourism on key stakeholders and seeks to provide justification for the need for smart and sustainable strategies....

Purpose This concluding paper filters out smart and sustainable strategies drawn from a rich variety of articles presented throughout the theme issue. This paper aims to provide a summary of the key points related to the perverse impacts of overtourism and smart and sustainable strategies to overcome the phenomenon. Design/methodology/approach The...

Purpose The purpose of this paper is to summarise the main outcomes of the collection of studies in this theme issue and to offer some key reflections based on the experiences of the theme editors and contributors. Design/methodology/approach This study uses structured questions to enable the theme editors to reflect on the rationale for the theme...

Purpose This paper aims to evaluate the “Janus-faced” character and causes of overtourism to propose recommendations to tackle such a phenomenon. Design/methodology/approach A case study analysis approach is adopted for this study. Studies of practitioners are presented and reflected upon with reference to academic literature on overtourism. Find...

Purpose Many tourism destinations are now facing the problem of overtourism, and destination management organisations (DMOs) are in search of an effective and sustainable solution. With this as a foundation, the purpose of this study is to identify factors causing overtourism at popular tourism destinations and to propose an alternative solution to...

Purpose As there is a growing demand of cutting-edge technology as part of the tourism experience from the digital native population and because little is known about this group as tourism consumers despite the fact they will be the core tourism spender of tomorrow, the purpose of this paper is to give children an opportunity to share their vision...

The present chapter explores the conceptual limitations of ecotourism as well the state of fragmentations the specialized literature shows. In this study, the authors are investigating eco-tourism as an action that aims to protect the environment, while exploring new cases studies that could be used as examples of good practice. Modern understandi...

Children are important stakeholders of the tourism and leisure industry because, similarly to their parents, they are consumers and active decision-makers. As children are important for the tourism and leisure industry, the way their needs of having fun are met, through play and children activities, becomes paramount. Using a multi-case and content...

The event industry is a robust economic force worldwide. It spans into many other important sectors like travel, tourism, hospitality, technology, media and communication, inter alia. In America, it is estimated that 18 million events are organised yearly, generating approximately $280 billion in spending and $66.8 billion in labour income (Event I...