Hongxiu Li

Hongxiu Li
Tampere University | UTA · Department of Information and Knowledge Management

Dr. Sc.

About

108
Publications
36,088
Reads
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3,930
Citations
Introduction
Hongxiu Li currently works at the Department of Information and Knowledge Management, Tampere University. Hongxiu does research in Information Systems. The most recent publication is 'Disentangling the Factors Driving Users’ Continuance Intention Towards Social Media: A Configurational Perspective'.
Additional affiliations
January 2019 - present
Tampere University
Position
  • Professor (Assistant)
April 2018 - December 2018
Tampere University of Technology
Position
  • Professor (Assistant)
January 2013 - March 2018
University of Turku
Position
  • PostDoc Position

Publications

Publications (108)
Conference Paper
Social robots have been increasingly popular during the past decade. Anthropomorphism is identified as a critical factor affecting social robots’ acceptance. A conceptual model is proposed to examine social robots’ user acceptance based on the theory of the uncanny valley. User perception of the anthropomorphism level (low, medium, and high) of soc...
Conference Paper
Digitalization has made large amounts of data available for business organizations and the availability of data can also enhance their business performance and transform their business. To deploy data for value creation, business organizations should have data-related resources and build capabilities using these resources. The objective of this res...
Preprint
BACKGROUND Various intelligent physical robots based on artificial intelligence have been developed and it has been argued that they will bring about dramatic change in our lives and society. Intelligent physical robots have gained the attention of practitioners and academics in the healthcare field. Though studies have researched intelligent physi...
Article
Full-text available
Although the effect of temperature on consumers is ubiquitous, little is known about how temperature affects consumers’ attitudes toward nostalgic advertising. Drawing on embodied cognition theory, this study explores the effect of temperature on consumers’ attitudes toward nostalgic advertising through the mediator of the affective system. Based o...
Conference Paper
Anthropomorphism of social robots has been argued to be an important factor that determines individuals’ usage of social robots. Little research on social robots has explained how the anthropomorphic design of social robots affects users’ social responses to social robots and how social responses further affect user acceptance of social robots. Dra...
Conference Paper
Business organizations are increasing their investments in resources related to data analytics. However, these investments would not be transferred to business value unless business organizations use these resources efficiently for value creation. Prior literature has suggested that data analytics capabilities (DAC) are critical in generating value...
Article
Full-text available
Purpose The purpose of the paper is to examine how media synchronicity facilitates the emergence of social exchange (i.e. trust and reciprocity) in organizations’ information and communication technology (ICT)-mediated interactions. A model of media synchronicity in organizational social exchange (MSiOSE) is proposed. Design/methodology/approach T...
Article
Purpose This research explores the impacts of content-generating devices (mobile phones versus personal computers) and content features (social content and achievement content) on consumer engagement with marketer-generated content (MGC) on social media. It also examines these factors' interaction effects on consumer engagement. Design/methodology...
Conference Paper
The anthropomorphic features of social robots are closely linked to user acceptance of social robots. Few studies have examined how anthropomorphic features affect user perceptions of the functions of social robots, a factor that can drive user acceptance of social robots. To answer this question, this study proposes a research model to investigate...
Article
Full-text available
Purpose Drawing on attribution theory, the current paper aims to examine the effects of review content structures on online review helpfulness, focusing on three pertinent variables: review sidedness, information factuality, and emotional intensity at the beginning of a review. Moreover, the moderating roles of reviewer reputation and review sentim...
Article
Full-text available
Adverse meteorological conditions and air pollution resulting from human activities, such as extreme weather and smog, adversely affect the global tourism industry. However, such impacts are difficult to quantify. This study strives to quantify the adverse impact of air pollution on foreign tourists’ revisiting behaviors to China by analyzing large...
Article
Purpose The purposes of this paper are to (1) explore how personality traits pertaining to the dominance influence steadiness compliance model manifest themselves in terms of user interaction behavior on social media and (2) examine whether social interaction data on social media platforms can predict user personality. Design/methodology/approach...
Article
Purpose Although knowledge sharing in online communities has been studied for many years, little is known about the determinants for individuals' knowledge sharing in online health communities (OHCs) surrounding smoking cessation. Examining the determinants of knowledge sharing in such OHCs from the social capital perspective may prove particularly...
Article
Purpose Social media platforms are currently facing the challenge of declining user activity. Building on the push–pull–mooring (PPM) framework, the current study developed a research model to evaluate factors that affect Facebook discontinuance. Design/methodology/approach The proposed research model assessed how push factors (e.g. Facebook fatig...
Conference Paper
Data analytics capabilities (DAC) create value for organisations. Prior literature has shown that organizational DAC are associated with different factors and lead to different value propositions. To provide a comprehensive understanding of both the antecedents and consequences of DAC in organizational context, this study examines the antecedents a...
Conference Paper
Research on Artificial Intelligence (AI) robots has surged as an important topic in Information Systems (IS) domain. Although much research is empirically conducted, the available literature is fragmented and there is a lack of comprehensive understanding of current literature on service robots. Based on a review of 55 selected articles published i...
Article
Purpose An empirical study investigated the antecedents to perceived usefulness (PU) and its consequences in the context of smoking cessation online health communities (OHCs). Design/methodology/approach To validate a research model for perceived informational support, perceived emotional support and perceived esteem support, the authors conducted...
Article
Introduction. With the increasing availability of information on the Internet, online rumours have become prevalent, and it is not uncommon for search engines to return unverified rumours about health. However, false information in such domains may lead to serious consequences if it gains users' trust. An understanding of the characteristics of onl...
Chapter
The chapter is a Preface for the 8th international conference on Well-being in the Information Society (WIS).
Article
Full-text available
This paper aims to provide a comprehensive understanding of the evolution of major research themes and trends in e-learning research. A co-word analysis is applied for the analysis of the 21,656 keywords collected from 7214 articles published in 10 journals in the field of e-learning from the years 1999 to 2018. Specifically, a cluster analysis, so...
Conference Paper
Prior research has shown that organizational capabilities can help enhance competitive advantages. However, organizational capabilities are also required to develop in order to keep up with the dynamic environment or changing business environment. Over the last decade, data has been introduced as a new business resource in organizations, which brin...
Article
While users’ discontinuance of use has posed a challenge for social media in recent years, there is a paucity of knowledge on the relationships between different dimensions of overload and how overload adversely affects users’ social media discontinuance behaviors. To address this knowledge gap, this study employed the stressor–strain–outcome (SSO)...
Article
Based on social cognitive theory, this study proposes a research framework to investigate two different social media discontinuance behaviours: reduced usage and abandoned usage. Specifically, perceived technology overload, information overload and social overload are the environmental factors that induce negative personal states, including dissati...
Article
Studies of knowledge communities have focused predominantly on contributors who ask questions and/or post replies, while little research has examined the contributions of those who neither pose questions nor suggest answers in knowledge communities. To illuminate member contributions of various sorts, this study evaluated user contribution to knowl...
Article
Researchers refer to various theories to investigate the distinct relationships between importance, performance, and the (a)symmetric impact of service attributes on customer satisfaction (CS). However, a fully integrated model that would allow practitioners to automatically execute analyses to optimize their service offerings in a competitive land...
Article
Full-text available
This study aims to reveal the distribution of topics, and the associations among them, in information behavior research from 2009 to 2018. Working with a collection of 6744 publications from the Web of Science database, co-word analysis is used to investigate the overall topic structure, the associations among the topics, and their evolution in dif...
Article
Purpose Building on the three-factor theory, this study aims to unravel how the role of hotel attributes such as basic, excitement and performance factors could differ in accordance with different hotel star ratings and distinct customer segments. Design/methodology/approach This study explores the asymmetric effects of hotel attributes on custome...
Article
Purpose The purpose of this paper is to show how different combinations of the subdimensions of electronic word-of-mouth (eWOM) information quality (consisting of its accuracy, completeness, relevance, timeliness, and sidedness) may affect consumers' eWOM use behavior from a configurational approach. Design/methodology/approach Based on a synthesi...
Book
This book constitutes the refereed proceedings of the 8th International Conference on Well-Being in the Information Society, WIS 2020, held in Turku, Finland, in August 2020. Due to the COVID-19 pandemic the conference was held online. The 19 revised full papers presented were carefully reviewed and selected from 25 submissions. The submitted pape...
Article
Survey-based research on hotel re-patronage is based largely on hotel customer satisfaction measurements and stated re-visit intentions. Less is known about actual re-patronage and evolving traveler preferences in re-visit situations. Online reviews enable longitudinal analyses of individual travelers' hotel assessments. Scrutinizing accommodation...
Article
Increasingly, researchers have come to acknowledge that consumption activities entail both utilitarian and hedonic components. Whereas utilitarian consumption accentuates the achievement of predetermined outcomes typical of cognitive consumer behavior, its hedonic counterpart relates to affective consumer behavior in dealing with the emotive and mu...
Article
The advent of academic social networking sites (ASNS) has offered an unprecedented opportunity for scholars to obtain peer support online. However, little is known about the characteristics that make questions and answers popular among scholars on ASNS. Focused on the statements embedded in questions and answers, this study strives to explore the p...
Article
Purpose The purpose of this study is to understand the antecedents and consequences of the perceived usefulness (PU) of travel review websites. Design/methodology/approach An integrated model was proposed and 199 valid data were collected via a questionnaire survey from an online travel service company. The partial least squares structural equatio...
Article
Social commerce platforms have gained prominence in e-commerce, as social media has become an integral part of users’ online activities. Therefore, firms have been either developing or utilizing social commerce platforms to increase user engagement by adding social shopping facility onto their electronic commerce platforms. However, managing user e...
Article
Building on perceived value theory, this study employs fuzzy set Qualitative Comparative Analysis (fsQCA) to derive configurational models that embody causal conditions for predicting users' continuance intention towards social media. From reviewing extant literature, we advanced four value dimensions to be gained from social media usage, namely he...
Article
Full-text available
Introduction. Personality and trust have been found to be important precursors of information­ sharing behaviour, but little is known about how these factors interact with each other in shaping information­sharing behaviour. By integrating both trust and user personality into a unified research framework, this study examines how trust mediates the...
Article
Full-text available
Purpose This study aims to examine the factors driving an individual’s behavioural intention to adopt mobile learning in higher education. Design/methodology/approach Data were collected from university students in China via a survey. A total of 192 valid responses were collected. Structural equation modelling was used to assess the research model...
Article
Predicting an electoral outcome using ‘big’ social media data is a new research theme that has emerged due to the exponential growth of social media. Mainstream research in this field focuses on Twitter and Facebook. This study examines the extent to which Facebook Likes can be used to predict electoral outcomes. The study was conducted in Finland,...
Article
This study leveraged the advantages of user-generated reviews with the aim of offering new insights into the determinants of hotel customer satisfaction by discriminating among customers by language group. From a collection of 412,784 user-generated reviews on TripAdvisor for 10,149 hotels from five Chinese cities, we found that foreign tourists, w...
Book
This book constitutes revised selected papers from the 15th Workshop on e-Business, WeB 2016, held in conjunction with the International Conference on Information Systems, ICIS, in Dublin, Ireland, in December 2016. WeB 2016 provided a forum for scholars to exchange ideas and share results from their research. Original articles addressing a broad c...
Article
Full-text available
In information systems (IS) literature, there is ongoing debate as to whether the field has become fragmented and lost its identity in response to the rapid changes of the field. The paper contributes to this discussion by providing quantitative measurement of the fragmentation or cohesiveness level of the field. A co-word analysis approach aiding...
Conference Paper
Full-text available
Affected by the factors like population, economic and geographic conditions, accommodation offerings are inherently different at different cities and characterized with their specific features. This heterogeneity is not limited to the supply-side but covers the demand-side as well. For instance, business and leisure tourists may favor different tra...
Article
Purpose – The purpose of this paper is to model the effect of alternative products in motivating consumers’ e-service switching behavior in the context of the social network game (SNG) industry. In particular, the effects of both alternative attractiveness and change experience on switching behavior are quantified. Design/methodology/approach – Wi...
Article
Purpose – User-generated content (UGC), i.e. the feedback from consumers in the electronic market, including structured and unstructured types, has become increasingly important in improving online businesses. However, the ambiguity and heterogeneity, and even the conflict between the two types of UGC, require a better understanding from the perspe...
Article
This study proposed a research model to explore the WOM behaviour of e-service users based on the IS post-acceptance model. The research model was empirically tested in the research context of online travel services with data collected in China. The research results indicate that perceived usefulness and user satisfaction affect e-service users' WO...
Book
This book constitutes the refereed proceedings of the 6th International Conference on Well-Being in the Information Society, WIS 2016, held in Tampere, Finland, in September 2016. The 21 revised full papers presented were carefully reviewed and selected from 42 submissions. With the core topic "Building Sustainable Health Ecosystems" WIS 2016 focus...
Conference Paper
Full-text available
This paper demonstrates the use of technology in enabling and facilitating collaborative teaching in an IS project management teaching case in the virtual environment. The motivation and objectives of the Synergizer case (IS project management case), the adopted methodology for the case development and the underlying theory for the teaching process...
Article
It has long been a challenge for online game providers that online game players frequently switch to alternative games without much hesitation. Current IS continuance theories are mainly developed to interpret user continuance of general utilitarian IS and are ineffective in interpreting user continuance of hedonic IS. In this study based on the us...
Article
What mechanism links climate change and social change? Palaeoanthropological analysis of human remains suggests that abrupt climate change is linked to societal restructuring, but it has been challenging to reliably identify the exact mechanisms underlying this relationship. Here we identify one potential mechanism that can link climate to behavior...
Article
Full-text available
What mechanism links climate change and social change? Palaeoanthropological analysis of human remains suggests that abrupt climate change is linked to societal restructuring, but it has been challenging to reliably identify the exact mechanisms underlying this relationship. Here we identify one potential mechanism that can link climate to behavior...
Article
Full-text available
Purpose – The purpose of this paper is to examine the continued usage of mobile instant messaging (IM) from the perspectives of both motivators and inhibitors. Design/methodology/approach – To cast light on the motivators and inhibitors of continuance intention (CI) to use mobile IM, 268 responses from Chinese mobile IM users were collected via an...
Article
Purpose – The purpose of this paper is to examine and quantify how various uncertainties result in different perceived risk dimensions that hinder mobile payment (m-payment) acceptance. Design/methodology/approach – An uncertainty-risk-value framework was proposed based on perceived risk theory, prospect theory, and perceived value theory. Structu...
Article
Retaining users and facilitating their continuance usage are essential for mobile service providers to increase both revenues and profits. This research integrates the perspectives of network externality and switching costs to propose a model for investigating the continuance usage of mobile instant messaging services. Network externality arises fr...
Article
Full-text available
An important limitation of regression-based analysis stems from the assumption of symmetric relationships between variables, which is often violated. To overcome this limitation within IS research, we propose the use of the fuzzy-set qualitative comparative analysis (FsQCA) method. The paper elaborates on the rationale for applying this approach to...
Article
Introduction. The popularity of social question and answer sites has made it an important and convenient source for obtaining knowledge. This study quantifies how three different system characteristics (interface design, interaction and answer quality) affect users’ perceptions (perceived usefulness, perceived ease of use and perceived enjoyment),...
Conference Paper
With the wide penetration of Internet, online hotel reviews have become popular among travellers. Online hotel reviews also reflect customer satisfaction with hotel services. In this study we use online hotel reviews to classify the attributes of customer satisfaction with hotel services. The empirical data was collected via Daodao.com, the Chinese...
Article
Full-text available
Retaining users and facilitating continuance usage are crucial to the success of mobile social network services (SNS). This research examines the continuance usage of mobile SNS in China by integrating both the perspectives of social influence and privacy concern. Social influence includes three processes: compliance, identification and internaliza...
Article
Knowing the post-adoption behaviours of e-service users is important if e-service providers are to increase revenues and profits. This study develops a model to investigate the factors influencing two different post-adoption behaviours: 1) continuance intention to use e-services; and 2) Word of Mouth (WOM) behaviour. The research model is among the...
Article
Though NFC mobile payment offers both convenience and benefits to consumers, its adoption rate is still very low. This study aims to explore the factors determining consumers' adoption of NFC mobile payment. In this study, building on TAM, an extended adoption intention model is developed by incorporating three sorts of variables into it, namely mo...
Article
Full-text available
MidasSource has grown so fast that their traditional basic IS tools are just not sufficient to deal with the increasing complexity that comes along with the current growth trajectory of the company. After trying out several third party systems to coordinate and manage their internal activities without success, they have decided to embark on develop...
Book
This book constitutes the refereed conference proceedings of the 13th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2014, held in Sanya, China, in November 2014. The 32 revised full papers presented were carefully reviewed and selected from 42 submissions. They are organized in the following topical sections: digital services...
Article
Competitors in social network game (SNG) are constantly providing substitutes to attract SNG players, and SNG players switch among SNGs. In prior IS literature, little research has attempted to study the switching behavior of IS users. This paper aims at exploring users' switching behavior in the context of SNG. We applied the push-pull-mooring fra...
Article
Abstract The fast proliferation of social networking sites (SNS) offers Internet users new possibilities for developing and maintaining their social network. Despite a growing interest in SNS, less research attention has been paid to SNS usage from the perspective of personality, that is, the Big Five personality traits. This study develops a model...
Article
A multitude of evidences show that impulse purchase is prevalent online, yet relatively limited knowledge is available on this phenomenon. The study borrows marketing wisdom to information systems space to quantify how the website cues (products availability, website ease of use and visual appeal) affect personality traits (instant gratification, n...
Article
Post adoption behaviours have been a hot topic in IS research. However, little research has been conducted to explore important post adoption behaviour - word of mouth. This paper investigated the factors influencing individual e-service users' word of mouth behaviour based on an empirical study in the context of online travel services. This study...
Article
It has long been a challenge for online game providers that, after playing a game for a certain period of time, online game players frequently switch to alternative games without much hesitation. Current IS continuance theories, that are mainly developed to interpret user continuance of general utilitarian IS, are ineffective to interpret user cont...
Book
This book constitutes the refereed proceedings of the 15th International Conference on Electronic Commerce, ICEC 2013, held in Turku, Finland, in August 2013. The theme of ICEC 2013 was "effective, agile, and trusted e-services co-creation” and reflects the alignment between computerized, formalized business procedures with the need to flexibly ada...
Article
Full-text available
There is no doubt today that online group shopping, or Tuangou in Chinese, has been the hottest topic for e-commerce merchants in China since 2010. In the past two years, big money has been devoted to Tuangou market. However, in contrast to its prosperousness in business world, there is a lack of relevant study in academy community. This study is a...
Article
With the progress of Internet in both business world and peoples' life, e-recruitment has become popular. However, little research has been conducted to explore the drivers of e-recruitment from the viewpoint of individual jobseekers. This study proposed a research model to explore the determinants of e-recruitment adoption by incorporating trust i...
Article
Unlike traditional technologies, the use of mobile technology is exposed to shifting use contexts. Use context has frequently been described as an important factor influencing the adoption of mobile innovations. However, empirical evidence about the impact of use context is limited. This paper investigated the effect of use context on the formation...
Conference Paper
Full-text available
Post adoption behaviours of e-service users are important for e-service providers to increase both their revenues and profits. This paper develops a model to investigate the factors influencing users' post adoption behaviours, including continuance intention to use e-services and recommendation behaviour. The model is developed based on Expectation...
Article
Full-text available
E-services are diffusing rapidly in the developing economies. E-service quality plays an important role in determining the customers' satisfaction and usage behaviour. Culture, in turn, has been found to influence cu