
Henrique RozenfeldUniversity of São Paulo | USP · Departamento de Engenharia de Produção (SEP) (Sao Carlos)
Henrique Rozenfeld
Prof.Dr.-Ing.
About
193
Publications
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Introduction
Current research interests: servitization, product-service system (PSS) design, innovation management, integration of technology and innovation management, business model innovation,
Additional affiliations
May 1982 - April 2016
Publications
Publications (193)
Purpose
The integration of sustainability, performance measurement and new product development (NPD) is key for aligning environmental and social objectives with business strategies. While previous research has initiated proposals for integrating sustainability into NPD or incorporating sustainability into corporate measurement systems, there is a...
Circular economy requires rethinking the foundations of business strategy and innovating the business model to incorporate sustainability‐driven capabilities. Value propositions rooted in product‐service system (PSS) holds promise for leading manufacturing companies to circularity. However, an integrated and practical approach crafting circular and...
Corporate Sustainability Reporting provides essential data for academic and empirical research on sustainability and the still-growing adoption of the circular economy by companies. Despite the wide attention that the circular economy receives from the academy, a systematization and hierarchy of the strategies that embrace the sustainable circular...
Designing Product-Service Systems (PSS) is associated with multiple problems and challenges, usually derived from its multidisciplinarity and partially intangible nature. One particular issue is the high likelihood of ignoring the creation of relevant information regarding one or more PSS elements during the early design phases. Proceeding to later...
Most methodologies developed to support the Product-Service System (PSS) design consider the integration of service features into the product design from a high-level of abstraction and are usually focused on the conceptual phase, neglecting the detailed level of design. Besides, the Knowledge Management perspective is not considered in those metho...
The mass properties of aircraft directly influence their performance and costs, and are particularly subject to high uncertainties in the early phases of the development process. As aircraft systems become more detailed, their mass properties are iteratively updated. Those updates, in turn, may lead to rework on aircraft systems. To avoid excessive...
The development of product-service systems (PSS) requires the design of value propositions, which involves challenging activities. In the context of business model innovation, gamification is presented as a practical mechanism to support the design process. This study aims to create a prototype of a gamified approach to design PSS value proposition...
Adequate software selection among available alternatives in the market is considered one of the most critical factors for successful software implementation. Identifying the commercial software that could better support a company's business processes is a demanding effort. Current software selection methods do not always take advantage of the knowl...
Based on service-based value propositions, product-service systems (PSS) are commonly understood as a means to realize circular economy. However, the design of value propositions of circular product-service system is not widely investigated and understood in literature, leading to the lack of guidance for the incorporation of circularity into produ...
Leadership is essential in organizations to successfully promote a culture of innovation. Consequently, leaders assume a crucial role in the paradigm shift towards Industry 4.0. This paper aims to present key leadership characteristics and skills in the context of Industry 4.0. It was based mainly on a literature review about leadership and Industr...
This paper is contextualized in a research project that aims to create a new paradigm to support the design process, substituting the sequential nature of design process models by a flexible structure. To implement this paradigm, we must identify the final and intermediate results of the design process, such as documents, models, artefacts, among o...
Product-service systems (PSS) are being increasingly employed as opportunities to keep innovating. The design of PSS value propositions should focus on the value visualization for stakeholders. However, the PSS representations are still oriented to the customer’ perspective and focus on a process or technological role. This study aims to represent...
Product-service systems (PSS) are solutions that integrate product and services in order to fulfill the customers’ needs by means of greater value in use. Multiple stakeholders should be involved in the design process for the development of a successful PSS value proposition. However, it is not clear who could be the potential stakeholders of a PSS...
This paper presents the development and pilot testing of a board game for education and
training in Industry 4.0. The game main goals are to improve participants understanding
of I4.0 design principles, of the relationships among technologies-equipmentdepartments
and to enable them to experience the transition process towards I4.0. Three
pilot test...
Manufacturing companies are challenged to innovate their business in different aspects to add value to their offerings and sustain their competitive advantage. The need for fulfilling stakeholders' requirements and the higher demand for environmental responsibility lead companies to shift their traditional business models, based on product sales, t...
Purpose
This work explores the potential benefits of aligning the strategic planning process with a BPM program in a clinical research center (CRC). The purpose of this paper is to define a process for executing strategic planning oriented towards the promotion of a BPM program.
Design/methodology/approach
The method applied is action research....
Purpose
The purpose of this paper is to propose and describe a method that uses recurrent problems to increase the efficiency and effectiveness of the diagnosis of new product development (NPD) processes and supports the identification of improvement opportunities. The proposed method, called Diagile, is based on recurrent current reality trees (C...
Purpose
This study seeks to identify the elements of the Product Service System (PSS) business model of a Brazilian company that has been running it for almost 50 years. It describes the PSS business model and gives special attention to the financial aspects of PSS implementation and to contingent factors of this emerging country.
Design/methodol...
The issue of sustainability in productive processes has become one of the main challenges industries faces in the contemporary era. New industrial paradigms such as the Industry 4.0 point towards the creation of more sustainable processes. The transition process from traditional manufacturing to the Industry 4.0-ready manufacturers, however, presen...
Despite the profound impact caused by the technological revolution of the 20th and 21th centuries, many training practices, especially in formal education, have experienced little change. More holistic and self-sufficient means of education and training are necessary to meet the needs of manufacturing industry, incorporating success factors besides...
Sustainable growth demands focus not only on the product and production processes, but also in promoting shifts in consumption patterns and lifestyles towards a circular economy. The adoption of Product-Service Systems (PSS) strategies appears as a promising solution. However, practical application of PSS sustainable approaches is still limited. Th...
Shifting from product-oriented business models to product-service systems (PSS) requires changes and implementation of new ideas related to many business dimensions, such as cultural, procedural, financial, and technological. Searching for new solutions requires creativity. Therefore, the application of a design thinking (DT) approach might help co...
Design process models are created for different purposes, which includes assisting the design team to manage a project and to perform their day-to-day activities. In both cases, process models should be developed to attend needs of its users - the design personnel. A good practice to understand systems users' needs is to perform a context analysis...
The study of new product development best practices aimed at helping new product development process managers improve the process has been the subject of many publications in recent years. These practices have been analyzed, categorized, and disseminated based on numerous research methods, such as benchmarking, success factors analysis, surveys of...
To develop a business model oriented to sustainability, sustainability aspects should already be taken into account at the planning stages, when strategies, ideas, opportunities and concepts are identified and created. However, there is a lack of methods to assist the creation of sustainable business models. To cope with this challenge, a method na...
In the last decades, companies have shifted from traditional business models based on selling products to product-service systems (PSS). Despite this tendency, there is a paucity of complete methodologies and tools to guide companies on how the transition should occur. To address this issue, the goal of this research is to present a complete framew...
The combination of products and services in an integrated offer that delivers value through the provision of a required function is recognized as an important strategy for competitiveness and environmental perspectives. Despite its benefits, the design of a Product-Service System (PSS) is considered more challenging than the design of pure products...
Existem novos direcionadores para o estudo a inovação em frequente discussão na academia e indústria. Contudo, o planejamento da inovação não mostra considerar esses direcionadores, mantendo seus conceitos inalterados em relação às práticas de inovação. Este trabalho apresenta uma discussão sobre como novas formas de inovação introduzidas por exemp...
There are new drivers concerning the study of innovation being intensively discussed in practice and literature. However, the front-end of innovation has not started to address these new drivers, maintaining its concepts static with regards to the innovation field. This paper discusses how the innovation forms introduced by business model innovatio...
Design thinking (DT) is referred to as a new paradigm to support innovation. Identifying the fundamental elements of DT may help to characterize it and integrate it with design processes. The aim of this research is to be a first step towards identifying the fundamental elements of DT. After determining element categories, a content analysis with D...
Environmental legislation is increasingly changing its focus from manufacturing-oriented to product-oriented instruments. Compliance with product-related environmental legislation is achieved by the incorporation of environmental requirements into the early phases of the product development process (PDP). Nevertheless, the deployment of product-rel...
Purpose
– The purpose of this paper is to propose a method for adopting an Internet of Things (IoT) enabled product-service system (PSS) considering business model and product enhancements. The method focusses on business process implications of IoT. The paper also discusses a real application of the proposed method to the machinery industry.
Desi...
The Six Sigma program was first created to analyze the occurrence of defects with the reduction of variability around a target value of a characteristic that measured product performance. However, its objectives now transcend the original purpose, encompassing a new philosophy of problem solving that extols the analysis and diagnosis of the problem...
© 2016 The authors and IOS Press.Product-service systems (PSS) have been seen in literature as a new solution towards sustainable competitive advantage. Many companies have been migrating to this novel business model, which looks forward fulfilling the customers needs and desires. One approach that could be useful to support the generation of ideas...
New theories and approaches need to be progressively characterized to achieve maturity and proper handling. The char- acterization of their fundamental elements is typically approached with qualitative methods. Those procedures may be arduous to perform when the target element to be characterized is numerically expressive. This work is part of a wi...
The interest for the product-service system (PSS) approach has increased substantially in the last decade. New born research fields such as the PSS require the understanding of their knowledge structure as well as of their evolving structure of research collaborations. In this sense, the research field is better explained, supporting the alignment...
Different authors of the product-service bundle literature agree on the fact that business models are central to implement PSS successfully. However, most of the studies about PSS business models mention its importance but do not explore which content should compose such models. Furthermore, PSS business models are explored taking into account a pa...
Industrial Product-Service Systems (IPS2) is an innovative way of doing business potentially capable of
answering sustainability challenges. The interest in IPS2 has opened several research branches as one concerned on how to properly develop it. Well-known methods and tools have been adapted for IPS2 development or new ones created by researches....
Resumo O open source design ainda é um fenômeno nascente, no entanto representa um movimento que caminha em direção a mudanças radicais na maneira como nós adquirimos uma grande variedade de produtos. Baseado no conceito Do-It-Yourself, os usuários possuem um papel ativo e central no desenvolvimento de novos produtos. Por meio de comunidades auto-o...
Literature presents a huge number of studies related with the design process, but the open source design may present an environment fundamentally different. The involvement of a large number of people self-organized in the design process may generate some negative effects. Therefore, there is a necessity of better understanding of the open source d...
Companies that follow a reference process are usually more successful. Over the last decades many different reference process models have been developed primarily in academia. Nevertheless, many approaches have not been adopted in practice. The paper analyses the most known reference models according to discipline, knowledge area, considered design...
Product Service System (PSS) is an approach in which the focus is on producing and delivering value in use instead of transferring physical goods ownership. In other to design PSS, some authors have been adapting methods and tools from traditional product design and others have been developing new specifically methods and tools. The description of...
Ecodesign is a proactive environmental management and improvement approach employed in the product development process, which aims to minimize the environmental impacts caused during a product's life cycle and thus improve its environmental performance. The establishment of measurable environmental performance indicators for the product development...
One of the ways to improve the New Product Development (NPD) process is to eliminate the problems that arise over years of practice. This article describes the systematization of recurrent NPD management problems. The main NPD problems were found to be recurrent; hence, the systematization resulting from this study allows for the identification of...
Os métodos de avaliação de investimentos estão descritos em fichas nesse documento e são classificados em três categorias: métodos principais (MP); métodos de apoio (MA); e métodos complementares (MC). De forma clássica, os métodos de avaliação de investimentos se subdividem em três categorias principais, os métodos tradicionais, os métodos probabi...
Ecodesign is a proactive management approach that integrates environmental considerations in product development and related processes (such as purchasing, marketing and research & development). Ecodesign aims to improve environmental performance of products throughout their life cycle, from raw material extraction and manufacturing to use and end-...
The product service system offers opportunities for companies by introducing new ways of offering value to the customer. Thus, the value proposition needs to take into account uncertainties and tangible and intangible assets in an integrated way leading to more complex decisions. To address these decisions, the study proposes the application of sce...
Remanufacturing represents a well-suited approach for sustainable development in environmental, economic and social dimensions. Product-service systems (PSS) are among the most important enabler for remanufacturing. Companies that remain owner of a product have an intrinsic motivation to design goods for longer lifecycles considering the possibilit...
Esse artigo tem como objetivo avaliar o impacto das práticas do Desenvolvimento Enxuto de Produtos no setor automotivo brasileiro. Foi enviado um questionário com 23 questões aos envolvidos no processo de 48 grandes empresas do setor, sendo que 22 responderam (taxa de retorno 46%). Identificou-se que embora o setor automotivo seja visto como referê...
Crowdsourcing, cocriação, colaboração em massa, open innovation, e open-source development são alguns dos termos encontrados na literatura sobre o desenvolvimento colaborativo de produtos por meio de comunidades de usuários. Muitos deles apresentam similaridades, embora não haja consenso sobre a relação existente entre esses conceitos. O objetivo d...
Decision making at the front end of innovation is critical for the success of companies. This paper presents a method, called decision making based on knowledge (DeBK), which was created to analyze the decision-making process at the front end. The method evaluates the knowledge of project information and the importance of decision criteria, compili...
Customers and market changes behaviour are a large part of the product creation and modification. Though, design changes introduce new potential failures into the products. In this paper, it is presented an integrated method which turns attention to the analysis of design changes. The method is based on FMEA and DRBFM methods, and on remarks from f...
Innovation is dependent on a continuous flow of ideas that bring opportunities for new products and technologies. This study explores ideation as an independent process, related but not restricted to the innovation process. To this end, a multiple case research method was employed in 15 Brazilian companies. As a result, a framework comprised of the...
Remanufacturing is the process of rebuilding used products that ensures that the quality of remanufactured products is equivalent to that of new ones. Although the theme is gaining ground, it is still little explored due to lack of knowledge, the difficulty of visualizing it systemically, and implementing it effectively. Few models treat remanufact...
Product Lifecycle Management (PLM) is an integrated, information driven-approach compromised of processes to all phases of a product's life, from the definition of an initial concept to the product´s end-of life processes, like remanufacturing and final disposal. The Performance Measurement System (PMS) is widely seen as a mean to support control a...
Over the last few decades, ecodesign has emerged as a promising approach to integrate environmental concerns into the product development and related processes. Ecodesign aims to minimize environmental impacts throughout the product's life cycle, without compromising other essential criteria such as performance and cost. Despite the potential benef...
Presenting the information captured by a process model is one of the challenges in NPD process modeling, and most models are not intuitive enough to provide an easy and quick understanding to their users. Aiming to improve NPD process models user experience, this paper proposes a new view for activity based NPD processes using an analogic represent...
Brazilian industry has the challenge to maintain sustainable growth, considering economic, environmental and social dimensions. Remanufacturing, a strategy that aims to recover used products to "as new" quality and maintain its original product identity, can contribute to face this challenge. This paper's aim is to describe remanufacturing attracti...
Os ambientes de negócios atuais caracterizam-se por dinâmicas de crescimento e incertezas. Novas informações chegam a todo o momento, seja para projetos de desenvolvimento de produtos ou para sistemas produto-serviço (PSS). Importantes decisões precisam ser tomadas e uma delas é sobre qual projeto investir dentre um conjunto de alternativas. Os mét...
O artigo objetiva analisar o processo de levantamento dos requisitos de novos produtos em uma empresa de base tecnológica que desenvolve equipamentos médicos. Apresenta-se uma revisão bibliográfica extensão pontuando os principais conceitos, procedimentos e métodos relacionados a essa etapa desenvolvimento de produtos (DP). Um roteiro de questões a...
As exigências dos clientes estão rapidamente mudando em termos de sofisticação dos produtos e serviços demandados. Desse modo, os gerentes das organizações carecem de informações precisas e atualizadas sobre o desempenho de seus negócios, especialmente sobre a Gestão do Ciclo de Vida de Produtos ou Product Lifecyle Management (PLM), que se refere à...
Resumo O desempenho do processo de desenvolvimento de produto (PDP) depende de como a empresa gerencia seu processo. A adoção de um modelo de referência para o PDP tem se mostrado uma boa prática, pois aumenta a capacidade da empresa em controlar as mudanças no processo, avaliar seu desempenho, propor melhorias além de permitir uma maior compreensã...
A melhoria de processos tem se tornado cada vez mais crucial para a manutenção e aumento da competitividade das organizações. Ao representar graficamente um processo na forma de um modelo, é mais fácil compartilhar o conhecimento sobre ele e localizar oportunidades de melhoria. A escolha do método de modelagem mais adequado a um determinado propósi...